Incident manager

To provide preventative maintenance, configuration, installation, integration, preventive checks of SDH and SDH fibre backhaul; *To perform network provisioning activities. *Coordinates tasks & cooperate closely with other teams as well as to contribute to network rollout. *To be responsible for implementation of various tasks or WO s assigned by senior engineer /TL or manager and give suggestions to senior engineer/TL or manager for development/improvement of the preventive and corrective maintenance activity processes. *To be responsible for analyses and provide solutions to the problems encountered on the network. *Performing periodical preventive maintenance, corrective maintenance checks and work order execution. *Document incident reports, trouble tickets to vendor, final solution for problem. Regular and systematic trace of RF transmission reports and generation/trace of DC power performance report, individual control of each site abnormal behaviour. *Preparation of the corresponding reports regarding responsible area *To contribute to acceptance of new installed sites, nodes, equipments. *To be responsible for checking compatibility of spare parts to support continues uptime of responsible equipments. *To and ensure up to date of related network passports and diagrams. *To be in close contact with Network Monitoring Centre for problem solution for responsible network elements uptime *To be available 24h/7d on-call. To be flexible and high response. *Ensures confidentiality of information. *Preparation of the corresponding reports regarding responsible area. *To be responsible for assigned to company preventative maintenance defined SLA and KPI and provide regular based reporting. *To guarantee compliance of executed works to the business procedures and instructions. *To share knowledge and skills with colleagues required for unit activities. *To be responsible to perform and obey all assigned Manager s or Team leader s business related tasks and instructions. *In case of needs to provide support to other FLM team staff. *Experience in Telecom Industry preferred

Job Description To manage Networks Operations Center teams and Incident management teams and services. To act as escalation instance at senior management level for all operational incidents and problems; ensure observation of operational policies at NOC.

Location: Hyderabad Industry: IT-Software / Software Services Job Role: IT Networking- Manager Annual Salary: INR2000000-3500000 Experience Required: 12-22 Years Send CV: deepika@universejobs.com Job Description: https://bit.ly/2ZZ6gMJ

SIAM- Service Level Management / Reporting. Interfacing with the Incident, Problem and Change Management processes to assure that Service Levels Agreement

Opening for Highest pay in pune- Wipro- Walk in AUNDH- Need Excellent communication Experience one year in international BPO voice/ knowledge in Telecom Send resume or call 9552228200 (Amol) / 7720089763(shital) Job Description:- (Australian Telecom Process, Client TELSTRA) Australian biggest brand “Telstra” its direct interaction with onsite Telecom Technician to get the services (cut over) activated at customer’s premises for Fixed Landline and Broadband through Fiber optic Network. Specifications:- • Handling calls for Telstra Technician and Case Manager’s to resolve customer issues with Fixed landline and Internet service. • End to end trouble shooting on NTD (network termination device) and HNG (Home network gateway) Modem /Routers. • Helping customer to set password for the routers. • Connecting their Landline phones to the modem wired as well as wireless using Gigaset phones by setting Wi-Fi connection with wireless routers and modem. • Giving first call resolution by Activating the incoming calls once the connection are proper and if the customer is able to browse internet and also make calls from the phone connected to modem. • If the issues are still not resolve then getting it resolved by calling onshore escalation to seek help in getting customer or technician issues resolved providing FCR (first call resolution) •Activation -Deactivation of ADSL and POTS Services • Assigning network path,PGS (pair gain System). • Programming the network and assigning the orders to field tech for jumpering. Benefits: 1) Provides true visibility and accountability for Incident 2) Drives efficiency, discipline and productivity for incident Thanks & Regards Amol Upade Team Lead Eminent HR +91 955 222 8200 +92 772 008 9763

Job Description Brijesh 9 5 5 4 4 0 7 5 4 3 / 9 9 1 1 7 5 5 6 5 0 Location Delhi NCR, Gurgaon, Noida INTERNATIONAL BPO Hiring for Team Leader Manager Technical Sales Technical Support Inbound Outbound Sales Customer Service In top 10 International BPO *Focused on selling of Annual/Per incident plan *Taking care of customer satisfaction. *Handling inbound calls Hiring for Sr. Manager / Manager (Candidate should have good comm skills, Must have prior Experience of technical Sales domain Candidate should have good technical Skills. Candidate should have atleast 4 years of experience in managing teams.Should have good process knowledge.) Brijesh 9 5 5 4 4 0 7 5 4 3 / 9 9 1 1 7 5 5 6 5 0 Location Delhi NCR, Gurgaon, Noida Hiring for Team Leader Manager Inbound Outbound Sales Technical Sales Technical Support Officer Candidates must have excellent troubleshooting skills in Windows Operating System (Win7, Vista, XP, 2000), Home Routers, Modem and Basic Hardware troubleshooting. Troubleshooting cases includes - No Internet issues, Antivirus related issues, Windows corrupted issues, Reloading windows, Email incoming outgoing issues, Browser Issues, Virus issues etc. Candidates should have excellent English communication skills. He/She should be able to speak to US/UK/AUS customers and handle their Technical issues with the highest degree of satisfaction over the phone. International call center experience is preferred. Brijesh 9 5 5 4 4 0 7 5 4 3 / 9 9 1 1 7 5 5 6 5 0 Location Delhi NCR, Gurgaon, Noida ON THE SPOT OFFER!!!!!!!!!!!!!!!!!!!!!!!! Salary: 18K to 50K + Incentive + cab+ Meal Best in the Industry Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, Customer Service, Operations Role Category: Call me Brijesh Location Delhi NCR, Gurgaon, Noida Role: Voice Associate/Senior Associate - (Technical) Desired Candidate Profile Education: (UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required) AND (Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required) *Excellent communication skills. *Candidates with collections, outbound sales eligible *Should be open to work in 24* 7 environment Company Sharda Consultancy Services Regards, Brijesh Sharma Brijesh 9 5 5 4 4 0 7 5 4 3 / 9 9 1 1 7 5 5 6 5 0 Location Delhi NCR, Gurgaon, Noida

Take charge of the assigned kitchen/s of operations Prepare, Produce and Present food to the agreed standard and quality with proper presentation, and prepared to the agreed profit accordance with company policy Organize all resources within the kitchen for optimum productivity and use Prepare, cook and produce food with particular emphasis on presentation, hygiene and economy Plan and cost regular and party menus on weekly basis in co-ordination with the Manager / site In-charge to ensure variety and healthy options Assist Manager / site In-charge in indenting for provisions and discipline Responsible to allocate duties for all kitchen staff Responsible for implementing company discipline and HR policies Develop and train junior staff at the site to take on more responsibilities in the future Ensure proper cleanliness of the kitchen equipment and the kitchen area Observe safety rules and procedures Ensure that equipment and materials are maintained as per standards Report and take action in relation to any accident, incident fire, loss or damage Ensure proper grooming and hygiene from all staff in the Kitchen.

Immediate requirement for CCVP certified consultant Minimum 3+ years of experience location: Pune Hands-on with the following platforms: Cisco Unified Communications Manager (6.x, 7.x, & 8.x, 9x) Cisco Unity (4.x & 7.x, 8.x) Cisco Voice Gateways(SIP,H.323) Cisco IP telephony,UCCX, UCCE, Cisco presence Understanding preferred in Cisco UC and UCCE platform, VM Ware, Windows and Linux operating systems Incident Management, Change management,Problem management Strong technical background and excellent communication skills Mandatory Certification in CCVP

Job Description 5+ years of relevantexperience with current versions of HP Operations Orchestration and HP Server Automation. Exhibit a high level end-to-end understanding of server automation system architecture/design for large computing environments. Experience with ticketing systems (HP Service Manager, HP Service Center, Remedy, ServiceNow) Knowledge of ITIL v3, with practical knowledge of configuration, capacity, service level, incident and event management processes, among others. Knowledge of Enterprise Monitoring metrics and best practices. Experience with Enterprise logging tools and best practices. Experience with one or more of the following, Windows Powershell scripting, SQL scripting, Linux shell scripting, Java, Java Script, C++, Visual Basic,.Net languages, Perl Excellent analysis and troubleshooting and problem-solving skills. Adaptability; able to adapt to changing business requirements and react quickly. Self-motivated individual, able to work independently yet in coordination with a team Strong oral and written English language skills required

Cyber Security Institute in Delhi course is designed to transform aspiring students into skilled professionals in the field of cyber security.On successful completion of the course students can be employed as a Security Specialist, Incident Responder, Security Administrator, Vulnerability Assessor, Security Manager, Security Architect, Information Security Officer, Security Analyst, to name a few. ADDRESS:Bhikaji Cama Place New Delhi, Delhi 110070,Phone: +91- show contact info WEBSITE:http://aptrondelhi.in/best-cyber-security-training-in-delhi.html