Calls chat

Job Title Chat Representative Company SB Secure Data Centers India Pvt Ltd Location Ram Nagar, Adikmet, Hyderabad Job type Full-time Job Description Job Summary Customer service representatives answer questions or requests from customers or the public. They typically answer incoming phone calls, but some also interact with customers face to face, by email, or live chat. Some representatives make changes to customers' accounts, such as updating addresses or cancelling orders Responsibilities and Duties Live chat agents are the solution to providing 24/7 interaction with customers. A Live Chat Support Agent is responsible for answering queries and assisting customers through chat. It is their duty to be readily available to provide help or a solution in real-time, thus the term "live". Required Experience, Skills and Qualifications Only for male candidates good communication skills are required any completed graduates are eligible Benefits may include training, mentoring, health insurance, commuting support, lunch service, etc

Video chat refers to connection through video calls over the internet. The facility of video chat can help people save expenditures that are likely to get consumed in traveling. Apart from this, it also allows them to connect to people with no hassles at any time. This is why the video chat app has become popular in the business world as it helps save time and boost productivity. Thus, the Video chat app development company chooses the latest technologies to build the video chat app for its clients. https://maxtratechnologies.com/text-and-video-chatting-app-development.php

HIRING FOR INTERNATIONAL WEB CHAT Minimum1 year exp.in international BPO voice experience mandatory. U.S.rotational Shifts, max log out - 1.30am Max salary goes upto 4.08lpa (27.8k in hand+3k shift allowance+6-10k incentives) 25-30% hike on last drawn salary. 5 days working and 2 offs. Pick and drop available. Resolving the customer query on mails & calls.(exclanation calls are also there) Should posses excellent communication skills, and having a zeal to work for international customer service role. Regards soniya Hr Recruiter

Bajaj Finserv Health is here to help when you search for 'doctor near me'. Book appointments or consult doctors online across 20+ specialties on Bajaj Finserv Health App. Secure your family's health with Aarogya Care affordable health insurance & healthcare plans, book Lab tests, Buy medicine online & Health Check-ups in 400+ cities, check Bajaj Finserv Health EMI Card. WHY BAJAJ FINSERV HEALTH APP ? ⚫ Online doctor consultation – Consult via video, audio, chat ⚫ Book doctor appointments – Schedule in-clinic appointments ⚫ Book Lab Tests & Health Check-ups ⚫ Aarogya Care – Holistic health plans with health insurance starting ₹22/day ⚫ View Bajaj Finserv Health EMI card – No Cost EMIs ⚫ Safely store health records – Keep e-prescriptions & lab tests accessible ⚫ Check Health Score ⚫ Talk to virtual nurse – Quro, on App ⚫ Health Library ⚫ Vaccination slot finder powered by CoWIN ⚫ Online Medicine Delivery ???? Vaccination slot finder powered by CoWIN ● Set alerts - get notified on slots at vaccination centre near you based on dose schedule. ● Download vaccination certificate. ⭐ Consult doctor online ● Open Finserv Health App & search for doctor/specialization/symptoms ● Select doctor ● Pick date & time for live doctor consultation ???? Doctors across 20+ specialties: General physician, gynecologist, dentist, pediatrician, dermatologist, orthopedist, & more near you ????Telemedicine at your Fingertips ????Benefits of online doctor consultation & Order online medicine ● 50,000+ verified doctors ● Schedule online doctor consultation in seconds ● Consult via call, video or chat. ● 10+ languages for doctor consultation ● 100% secure calls & chat with doctor online ● Buy online medicine in app ????Book doctor appointment in-clinic How to find a doctor near you? ● Open Finserv Health App & search for doctor by location, specialty, symptoms ● Pick doctor & set the doctor appointment booking type as In-Clinic ● Choose clinic, date & time & confirm appointment booking ????Benefits of booking doctor appointment on Bajaj Finserv Health app ● Find relevant doctors near you ● Book instant doctor appointment as per your schedule ● Skip long queues at clinics, hospitals Sign up for Bajaj Finserv Health Aarogya Care ● Holistic health plan that includes medical insurance starting at ₹22/day ● Prioritizes preventive care via online doctor consults & health check-ups ● Personalized & family plans for your medical & lifestyle needs https://play.google.com/store/apps/details?id=bajajfinserv.in.hrx.app

Roles and Responsibilities * Web chat Inbound role deals with a number of incoming calls / Chat / Emails pertaining to the clients business. * The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. * Take a high volume of inbound Customer chat with a friendly and positive note, gives precise and correct information about the query to the customer * Resolve Customer problems in a timely manner *Take Ownership & Deliver on Customer commitments Desired Candidate * Good spoken English and Writing Skills. * Computer literate e.g. Word, Internet Explorer, Excel * Good comprehension skills Qualification: any Graduation / Diploma /ITI Experience: Fresher Salary: 11 k - 14 k Per Month Job Location: T.nagar, Perungudi & Mount Road. Benefits: PF, Medical Insurance. Arrears Candidates Also Apply. Share your Friends about this job Offer. For more details call us to feel free, Ms. Brindha -HR gsbrindha2021@gmail.com 73582 / # 32554

Designation Watchdog Support Analyst Roles and Responsibilities This position will be based in our Support Center, located in Bangalore, India. Our support organization is focused on customer satisfaction and comprised of highly skilled and well-motivated Support Analysts. This position will be a part of a high volume call center with expectations around excellence and efficient resolution for application support incidents. This position will monitor The Company's Watchdog customers using SonicWALL's SGMS product, and perform initial customer contact to resolve Internet connectivity issues. The candidate will Interface with The Company customers, ISP personnel, and Platform Services field personnel to resolve these issues. Some network configuration, installation and troubleshooting work included on SonicWALL firewalls. Essential Responsibilities: Your primary job function is to provide Technical support via phone/email/Web: Monitor The Company's Watchdog customers using SonicWALL's SGMS product, and perform initial customer contact to resolve Internet connectivity issues Additional responsibilities could involve firewall and customer licensing enrollment, installation, configuration and troubleshooting activities, virus management configuration, and content filtering configuration. Customer service focused, detail oriented, ability to work in a quickly changing environment, and excellent phone and English language skills Respond immediately to client calls in a professional manner, providing appropriate solutions and advice Interact with clients in performing testing, support and troubleshooting technical functions remotely Ensuring Service Quality levels are maintained and adhered to Ensuring all issues are handled in a timely manner Reviewing outstanding issues, ensuring clients are kept informed of progress Meetings results every Q1, Q2, Q3 and Q4 Skills 2 years’ experience supporting and troubleshooting Networks Knowledge of NetworkTelecom terminology and concepts Familiarity with ISP internet connectivity and troubleshooting Some knowledge of TCPIP network configuration desired Network configuration, installation and troubleshooting on SonicWALL firewalls desired Desired Characteristics: Able to handle a high volume of calls. Ability to handle multiple tasks(calls, chat, emails, CRM system) Excellent customer service skills. Troubleshooting, minimum of two years related experience Basic knowledge in networking, telecom, and peripheral devices Additional Information Experience: 2 - 5 years Education: Graduate Location: Bangalore Key Words Watchdog Support, Network Engineer (Voice), SonicWALL's, Oral and Written Communications, NetworkTelecom terminology, ISP, firewalls, TCPIP network configuration, Technical support via phone/email/Web, high volume of calls, customer service skills, networking, telecom, and peripheral devices, priority speed or efficiency, solve a complex problem. Qualification: Any Graduates

Skill Set: HTML, HTML 5, CSS, CSS3, PHP, AJAX, WORD PRESS,JQUERY Job Description: The Web Developer is a professional in object-oriented programing with expertise in front-end technologies such as HTML, CSS and JS and able to work in one or several projects providing a solution that follows the best practices. His role in the project includes analysis of requirements, estimations, development using popular or client custom frameworks, programing and implementing self-assessment quality assurance testing. The ideal person must be highly proactive, always looking for improvement on his daily duties, ensure good time management (including down time), good communication skills (team collaboration, calls, chat, email, tickets) with excellent response times that takes pride in world class code conventions. Hands-on / Conceptual Technical Skills

Job description Job Openings for Web Chat Service Advisor (Semi Voice Process) For International Process Reputed BPO Organization at Ahmedabad Location. (Fluency in English Is Must) Position: Voice / Semi Voice Process (Web Chat & Voice) Qualification: Any Experience: Fresher to Experience Both Work Location: Ahmedabad Salary: For Fresher (12th Pass Or Under Graduate): Up To 15,000 /- Pm For Fresher (Any Graduate): Up To 18,000 /- Pm For Experience Candidates: Up To 28,000 /- Pm (As Per Your Experience & Depends upon the Interview) (Cab Service Provided In Night Shifts Only) Eligibility Criteria: Basic Knowledge Of Computers Good Typing Skills; Net Speed Should Be At Least 25wpm Relevant Experience Would Be Preferred (Customer Service) Should Be Willing To Work In Rotational And Night Shifts Excellent Communication Skills (Written And Spoken) Job Role: The Web Chat Services Advisor Role Requires Answering Customers’ Queries On Live Chats And On The Phone; Wherein Customer Service And Satisfaction/Delight Will Be The Main Objectives. The Role Will Also Require The Advisor To Be Good At Analyzing/Comprehending Customer Queries And Accounts, And Then Providing The Correct Resolution As Per Set Operating Procedures And Performance Matrices. He / She Should Be Able To Deliver According To The Set Productivity And Quality Standards And Targets. Description: 1. He / She Will Need To Provide Information Related To The Customer’s Account/Services And Processes Etc On Live Chats And Calls. 2. Will Need To Research (Real-Time) Information On Various Tools To Provide Accurate Information To The Customer. 3. Need To Maintain All Pertinent Data Related To The Customer Interaction. 4. Will Be Required To Handle At Least Two Chats At A Time, And Make Outbound Calls When Required. 5. Will Need To Ensure Utmost Customer Satisfaction To Be Able Perform And Fetch Good C-Sat And NPS. 6. Should Be Able To Deliver According To The Set Productivity And Quality Standards And Targets. 7. Will Be Required To Work On Numerous Applications And Systems At A Time. Regards,

Job Description: Junior Executives: Taking inbound calls Making outbound calls Building relationship with prospects Understanding the project and its advantages Learning the competition in the market and using it to their advantage with the help of their Sr.Executive Achieving Targets (No.Of site visits and conversion ratio) Providing feedback of majority customers Senior Executives: Handling Escalation calls, Mobile incoming and landline calls, if any. Making calls to achieve Team Target (Total site visists) Attending office walk-ins Web chat Monitoring Daily attendance & Regularizing Work Conducting Regular Team Meeting, Sharing New Ideas & Providing suggestions to improve team performance Coordinating with Marketing Executives and getting feedback regarding queries Assisting Team Leader as and when required Analyzing the current market and competition with online executives assistance and giving training to Junior Executives Monitoring recorded calls daily for training purpose Team Performance report to be maintained daily to be reported weekly to team leader

Slack is a collaboration software developed by American software company Slack Technologies, which is currently owned by Salesforce. The application has been used as one of the communication tools for office, personal, and group chats, office chat app, and other purposes for business communication. For office requirements slack has integrated with 1000s apps and it is regarded as good as other collaborative platforms. When the existing or new users look for better, there are plenty of platforms competing with slack, some are better than slack their own for users. New users may ask if is slack free to use? The answer is yes, but the user must know how it is limited for free users. ★ Slack free applications have many limitations when it compares to their own features, the application granting only 10k messages/month, this number almost impossible to take long conversations for groups and regular individuals who intended for office chats, and users can't restore chats after the end of the month. ★ conducting team conferences is impossible with a free plan because you cannot do more than 1-to-1 video calls. ★ Users can't access more than 10 integration apps at a time with a free subscription. How much does slack cost? ○ Pro $US 2.67/mth* ○ Business+ $US5/mth* ○ Enterprise Grid Here we provide the best slack alternatives which are available for users in terms of cost, advanced features, etc. Troop Messenger Troop Messenger application software is widely available on all major systems such as android, iOs. Windows. Linux and other browsers in Mobile phones and Pcs. It is regarded as the best slack alternative in many aspects. ★ Many features are free for one month, such as unlimited chat messages, video/audio calls, unlimited members in groups, screen sharing, scheduling for meetings, etc. Interested users can switch to monthly subscriptions which are available at low rates. There are many features in Troop Messenger that you find nowhere in other software at low cost. ● One-on-one Messaging ● Group Conversations ● Remote screen sharing ● Group Audio-Video Calling ● Burnout ● Forkout ● Attachment Preview ● Respond Later ● Advanced Video Player ● LDAP/Active Directory/SSO (security system) ● Powerful admin dashboard ● Orange member(guest) ● Integrations and more. Available prices Free trial for one month Subscription prices: Premium $ 2.5/month Self Hosting $ 5+ per user/month* without any doubt. For many businesses operating virtually, Troop Messenger has been offering greater features than any other software, Troop Messenger have Mattermost migration and the Slack's migration is in our product roadmap, it means that Troop Messenger will facilitate that existing user from slack can migrate into Troop Messenger without losing their present and past data. It would be more comfortable for all organizational and industrial communications, Data has been secured by world-class protocols, which can be used for confidential matters such as army, navy, Air force and Space agencies, and powerful political/Governmental organizations. Contact Us: (show contact info / (+91) 91216 42626 Website:https://www.troopmessenger.com/blogs/slack-pricing

FALCON TELESOURCING PVT, LTD. BANGALORE-560027 WE ARE HIRING!!!!! About Falcon Telesourcing Pvt. Ltd. Falcon Telesourcing Pvt. Ltd. is an Integrated Domestic Contact Center providing call center customer services by combining best available technology, processes and people. Our services consist of Customer Service, Telemarketing, Telesales, C-Sat Surveys, Backend Management, Non Voice activities like Email and Chat support. Falcon's prime focus is on customer and client satisfaction delivering End to End business solutions for B2B and B2C. Apply SHARE THIS JOB WITH FRIENDS Summary Attend inbound calls and ensure that cases and interactions are logged correctly in CRM. Resolve customer queries, ensuring that a high standard of customer service is maintained. Make outbound calls to customers when required in line with Client / Company guidelines. Work productively whilst maintaining exceptional call/data quality standards in line with targets. Contribute to the team through open and regular communication with peers / supervisors. Maintain regular and punctual attendance in line with company policies and procedures. Perform other duties commensurate with the post as per Client and Management guidelines in a unique manner. Job Description 1.Attend inbound calls and ensure that cases and interactions are logged correctly in CRM. 2.Resolve customer queries, ensuring that a high standard of customer service is maintained. 3.Make outbound calls to customers when required in line with Client / Company guidelines. 4.Work productively whilst maintaining exceptional call/data quality standards in line with targets. 5.Contribute to the team through open and regular communication with peers / supervisors. 6.Maintain regular and punctual attendance in line with company policies and procedures. 7.Perform other duties commensurate with the post as per Client and Management guidelines Unique Rounds Of Interview 1. SCREENING 2. TYPING TEST 3. HR 4. OPERATIONS

Dear Candidate, We are currently hiring for “Online Sales Executives/Sr. Executives” for our organization. Job Title: Sr. Executive/Executive - Online Sales Job Location: Pune Salary:Upto Rs. Per Annum + Incentives (Rs. per Annum). Number of Opening: 7 Job Responsibilities: • Online Counseling& Sales through telephone/email/Chat of reputed educational institutes. • Generating new leads through chat process. • Making calls on the leads provided and convince the candidates to take admission into various courses. • Taking follow-ups with the concerns to generate sale. Desired Candidate profile: • Should be a graduate. • Good communication Skills and grammar. • Should be convincing. • Freshers can apply Interested candidates kindly send your resume to the Company Address: Interview Venue-Head Office, rd floor, Shaan Brahma complex, Near Ratan Talkies Dagdu Seth Ganpati Mandir, Appa Balwant Chowk, and Pune- Warm regards, snehal

Urgent opening for Marketing Executive (Office Work) qualification 12TH, Any Graduation.. Experience- 1min, freshers also can apply. *Job Responsibilities:* - Online Counseling & Sales through telephone/email/Chat of reputed educational institutes. - Generating new leads through chat process. - Making calls on the leads provided and convince the candidates to take admission into various courses. - Taking follow-ups with the concerns to generate sale. Skills required - * excellent verbal and written communication skill * must know English,Hindi,Marathi language *Must be very good in computer * Hard Worker HR Dep, Priyanka kawade Call me at:

Job Description International voice process And Back end Chat process,Technical Support Executive Immediate joiners 1.Candidates with Excellent Communication skills. 2.Candidates should not have MTI (Mother Tongue Influence) 3.Candidates should be fluent in their Communication 4 Willing to work in Night Shifts 5 Customer Support 6 Technical Support Executive Salary 10k to 20k Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Voice Employment Type: Permanent Job, Full Time Responsibilities and Duties Voice process (inbound Process) or Chat process outbound Make calls to customers to generate new leads. Communicate with the client via phone to discuss ongoing issues Handling customer queries and solving them effectively Required Experience, Skills and Qualifications Minimum 12th pass All Graduate Experience Bpo and Fresher both are Eligible Excellent English communication is must Basic computer knowledge Benefits Good career growth opportunities Good career growth Job Type: Full-time Salary: 10,000.00 to 20,000.00 /month Experience:0-1 year Customer Service: 1 year (Preferred) Education: Higher Secondary(12th Pass) (Preferred)/ any graduates with kind regards; AKILA-HR 98848-44385 NINE EIGHT EIGHT FOUR EIGHT FOUR FOUR THREE EIGHT FIVE

Job Description International voice process And Back end Chat process,Technical Support Executive Immediate joiners 1.Candidates with Excellent Communication skills. 2.Candidates should not have MTI (Mother Tongue Influence) 3.Candidates should be fluent in their Communication 4 Customer Support 5 Technical Support Executive / non technical Salary: INR 10000 - 2,0,000 Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Voice non voice Employment Type: Permanent Job, Full Time on roll Responsibilities and Duties Voice process (inbound Process) or Chat process outbound Make calls to customers to generate new leads. Communicate with the client via phone to discuss ongoing issues Handling customer queries and solving them effectively Required Experience, Skills and Qualifications Minimum 12th pass All Graduate Experience Bpo and Fresher both are Eligible Excellent English communication is must Basic computer knowledge Job Type: Full-time Salary: 10000.00 to 20,000.00 /month Experience:0-1 month Customer Service: 1 year (Preferred) Education: Higher Secondary(12th Pass) (Preferred) / any graduates / diplomo /10th with kind regards; AKILA-HR 988-48-44-385 NINE EIGHT EIGHT FOUR EIGHT FOUR FOUR THREE EIGHT FIVE

99168.39275 Skill set Freshers BPO," NON VOICE, VOICE csr"," customer"," call centre voice"," service"," inbound process"," inbound calls"," voice ","non voice" Walk In interview for Freshers & Experienced. We have an UGENT opening for our Swiggy chat process. You will need to resolve customer queries over chat. Venue: Near Salt Lake, Kolkota - Excellent Communication skill in English (Written/ Verbal) - Immediate Joiners Required - At the time of interview detailed description of the job profile will be explained to you. - Flexible to work in rotational shifts Benefits: ** On the spot offer letter ** - Free one side cab - Food Court & table tennis court - - Excellent career growth CTC: 13000 to 15000 To schedule an interview ring HR Meghana 99168,39275

Skill set Freshers BPO," NON VOICE, VOICE csr"," customer"," call centre voice"," service"," inbound process"," inbound calls"," voice ","non voice" Walk In interview for Freshers & Experienced. We have an UGENT opening for our Swiggy chat process. You will need to resolve customer queries over chat. Venue: Near Salt Lake, Kolkota - Excellent Communication skill in English (Written/ Verbal) - Immediate Joiners Required - At the time of interview detailed description of the job profile will be explained to you. - Flexible to work in rotational shifts Benefits: ** On the spot offer letter ** - Free one side cab - Food Court & table tennis court - - Excellent career growth CTC: 13000 to 15000 To schedule an interview ring HR Meghana 99168,39275

Sales Executive We have opening for Sales Executive for Pune Location Company Profile- Develop Dreamz provide one stop software products and business application development. We are the market leader in offering fully integrated software design, development. We combine the strengths of both local and offshore software development to deliver cost efficiency and productivity gains for your organization. Job Description- 1. Establish, develop and maintain business relationships with current/prospective customers. 2. To prepare pre-sales proposals for prospective clients. 3. Contributing /developing in making marketing plans/strategies/budgets. After-sales Service. 4. Online Counseling & Sales through telephone/email/Chat of Client looking for POS Software. 5. Generating new leads through Call. 6. Making calls on the leads provided and convince the candidates to take software for various Businesses. 7. Taking follow-ups with the concerns to generate sale. 8. Client visits for selling cloud solutions. 9. Maintaining and developing relationships with existing customers in person and via telephone calls and emails. 10. Advising on forthcoming product developments and discussing special promotions. 11. Acting as a contact between a company and its existing and potential markets. 12. Negotiating the terms of an agreement and closing sales. Contact Person- Anuja-HR Executive. Contact Number- / Email ID- Company website- www.developdreamz.com Venue- , Shamnath park, Sudarshan nagar, lane no.5, Near Jagtap petrol pump, Pimple Gurav Pune-61.

One of our client has urgent requirement for Technical Sales Executives Please go through the following details; Candidate having good communication skills with experience from 1-3 years in US/UK in-bound/out-bound calling process. Salary: 25 to 35 k Location: Gurgon. Qualification Graduate/Under Graduate - Any specialization Experience in technical or Non Technical(Training will be provided) Work Details & Responsibilities Key Responsibilities Receieve calls and sell subsciption plans in fast paced call and web based operation centre. Respond to customers inquiries receieved via calls & live chat Sell Subsciption Plans and Enroll customers as per process & policies of Techanical Services Primary specialists in the education and understanding of technical support issues related to software and general assistance with various applications used by Technical Services. Identify and selling, then document and retrieve pertinent information for logging, tracking and further escalation. Complete detailed summary forms of issues being escalated to other levels of support (if required). Meet assigned productivity targets such as number of sales and first call resolution of incidents, CSAT, Sales revenue & conversion etc. Gender: Both If interested please contact or email ur cv to

Broad Responsibilities/ Major Deliverables: Answer all Inbound Calls. Make Out bound Calls. Answer emails/SMS Provide Chat Support Facilitate Travel Based bookings / Redemption Assist on concierge services Give accurate and Right Account information To Maintain High Quality customer Interactions. Maintain Highest Degree of Customer Satisfaction level Interview Timings: Am - 5:00 Pm (Monday to Saturday) Walk in with Updated C.V.& Passport Size Photographs Contact Details:- Ms.Natasha Ms.Mansi Ms.Simran Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolution.com

Sales Executive We have opening for Sales Executive for Pune Location Company Profile- Develop Dreamz provide one stop software products and business application development. We are the market leader in offering fully integrated software design, development. We combine the strengths of both local and offshore software development to deliver cost efficiency and productivity gains for your organization. Job Description- 1. Establish, develop and maintain business relationships with current/prospective customers. 2. To prepare pre-sales proposals for prospective clients. 3. Contributing /developing in making marketing plans/strategies/budgets. After-sales Service. 4. Online Counseling & Sales through telephone/email/Chat of Client looking for POS Software. 5. Generating new leads through Call. 6. Making calls on the leads provided and convince the candidates to take software for various Businesses. 7. Taking follow-ups with the concerns to generate sale. 8. Client visits for selling cloud solutions. 9. Maintaining and developing relationships with existing customers in person and via telephone calls and emails. 10. advising on forthcoming product developments and discussing special promotions. 11. acting as a contact between a company and its existing and potential markets. 12. Negotiating the terms of an agreement and closing sales. Contact Person- Varsha-HR Executive. Contact Number- / Email ID- Company website- www.developdreamz.com Venue- , Shamnath park, Sudarshan nagar, lane no.5, Near Jagtap petrol pump, Pimple Gurav Pune-61.

Job Purpose - Convert inquiries into sales by answering inbound telephone calls or chat inquiries. Telemarketing Representative Job Duties: Converting potential leads into customers by answering incoming calls/dialing outbound leads on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies. Influences customers to buy or retain product by following a prepared script to give product reference information. Documents transactions by completing forms and record logs. Maintains database by entering, verifying, and backing up data. Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs. Maintains operations by following policies and procedures; reporting needed changes. Meets the monthly KPI s Maintains quality service by following organization standards. Maintains technical knowledge by attending training session, reviewing training modules Contributes to team effort by accomplishing related results as needed. Experience-Skills-Qualifications: Good written & verbal skills Telephone Sales (telesales experience of atleast 1 year) Selling to Customer Needs, Closing Skills, Telephone Skills, Energy Level, Persistence Customer Focus, Data Entry Skills, Should be a graduate

Dear Candidate, Greetings from Team I-CREED. Currently we are hiring for the following profile: Job Title: Educational counselor / Online sales Executive (Inhouse) Job Location: Bavdhan, Pune Salary:Upto Rs. + incentives & Pick-n-Drop Facilities. (Experienced candidates in BPO industry will get salary hike) Number of Opening: 7. Job Responsibilities: Counseling the candidates for taking admissions into various courses through calls, Emails, Chat process and other sources provided by the company. Making calls on the leads (data) provided and convince the candidates to take admission into various courses. Taking follow-ups with the concerns to generate sale (Admissions). Desired Candidate profile: Should be a graduate. Good communication Skills and grammar. Should be convincing. Experienced candidates in BPO or educational industry will get salary hike. Interested candidates hurry up, walkin at the address below between 12 noon to 3.30 pm from Monday to Saturday, and follow the procedure to appear for the interview which is mentioned below. Address: rd floor, Shanbrahma complex, opposite to faraskhana police chowki near Dagdusheth temple, Pune. Procedure for appearing for interview: send your resume to , or call for any queries or interview appointment. And walk in for the interview at the address mention above. Don t forget to write HR - Rahul on top of your resume while coming for the interview. Regards, HR - Rahul I-CREED.

Greetings from 2COMS Consulting Pvt Ltd, Job Title: Customer Support / Technical Support Representative Job Description: Customer Support/Technical Support/Web Chat Process We have opening for International BPO Account Payable,Account Receivable, voice, technical support, Non voice in top MNC Company Salary: 1.3lac to 4.25 LPA Work Location: Kolkata/Pune/Hyderabad Candidate should have, 1.Good Communication skills 2.Take calls Over Phone which involves working in different time zones 3.Take calls from Global clients and initiate the right response to them, positively and professionally. 4.Flexible to work in shifts. 5.Excellent English - both verbal and written communication skills 6. Knowledge of customer service principles and practices Qualification: UG/Graduate (fresher or experience) You can always refer your friend for this Job. Forward this mail to your friend. WALK-IN SESSION: Contact Person: Abu Contact No.: 8145237558 Venue: 2COMS Consulting PVT LTD EN-27 Block Advantage tower 4th Floor Webel More,Saltlake sec-5,Kol-115 Thanks and Regards Md. Abu Saleh 2COMS Consulting PVT LTD.

WHY SIMPLY [Fit in] WHEN YOU CAN STAND OUT ! Openings for Customer Service Associates / Sr.Customer Service Associates [FIRST SOURCE] Walk-in Drive at RedDot Manpower. This Event is from First Source and we are looking forward for your involvement. Below are the details for the event. What is the Process? This Process Deals with Number of Incoming Calls Pertaining to the Client’s Business. The Associate Provides Excellent Customer Service And Gives Precise Information To The Customer Ensuring Customer Satisfaction. It is for the areas of Telecom Services, Insurance Services, Banking Services, Voice/Semi-Voice Services. What is the Eligibility Criteria? The Minimum Eligibility To Apply for This Position: Age:19 to 30 years of age Education / Qualifications: (10th/12th/Graduate) Fresher & Experienced From 6 Months to 2 Years. Will I get Cab? Travel boundary limits are, Candidates should be residing within the local transport limits. What would my Key Responsibilities be? You have to Answer Incoming Customer Calls With A Friendly And Positive Manner And Provides Outstanding Service To The Customer Throughout The Duration Of The Call Or Chat. What Knowledge and Skills are you looking for? We want excellent communication skills. Be Polite And Customer Service Oriented. Exhibit Patience And Empathy To Resolve Customer Queries. What would my Salary Be? It can start from 16 thousand and go Up to 25 thousand per month. Also you would receive regular Performance Incentives (Incentives can go Up to 60 thousand). Okay ! What are the Shifts? The shifts are UK and Australian Shifts. It is also rotational. Is the Location in Bangalore? Yes ! Its for Bangalore. Where should I Come? You have to come to our Office for an Interview. We are located in Koramangala. Here is the Address. #358, 2nd Floor, 1st Main Road, 7th Block, Koramangala, Bangalore 560095. Can I call ? Sure. Below is the Calling Number and Email for you. Contact: HR 9538277751 Leema

Qualification: Any graduate Experience: Min 1 year experience in any target oriented role. Candidates from education industry preferred but not very mandatory Salary: Rs.25000 to 30000 per month (Final on exp, interview performance) Location: Ekkaduthangal, Guindy, Chennai Work Timings: Mon to Sat, 9.30 AM to 6.30 PM Primary Responsibilities: 1. Will be responsible for achieving monthly targets of student registration in training programs of Payroll, Labor Compliance, GST & Taxation Course, Content Writing, Event Management, etc 2. Will be responsible to generate leads from the company website through Chat software & internal database from the company CRM 3. To periodically call all prospective leads for the training programs and ensure a response regarding the registration for the training program 4. To periodically send individual and mass emails to the prospective leads for the training programs from the CRM 5. Will be responsible for all email correspondence with the concerned leads 6. Initiate and Trigger chats for all incoming visitors to the website 7. To update all information relating the to the lead for the respective training program in the company CRM. The information regarding the lead will be obtained through website visits, phone calls and email campaign responses 8. Prepare weekly status reports on Leads generated, Calls done, Email responded, Potential status from the CRM 9. Update monthly invoice status in the CRM for the registrations done. Secondary Responsibilities: 1. Will be responsible for coordinating the respective training program with the freelance and in-house trainer. 2. Will be responsible for collecting the payment through online and cash for the respective training programs. 3. Will be responsible for training feedback collection and update the same in Google Reviews and Facebook Fan Page

Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Duties & Responsibilities: Communicate effectively with leads / customers over IM chat / email / phone Follow-up with customers Coordination with various teams Update status & reports Collate leads from online and offline sources Required Experience and Qualifications Freshers with good communication and written skill. Benefits Training. Incentives. Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Non-Voice process in business process outsourcing (BPO) is a subsection of BPO in which employees sitting behind a desk and fulfilling duties the customer may not see.... Some non-voice employees interact with customers via email & chat support but not by phone. Voice BPO will be in charge of answering calls and speaking directly to customers. This is further split into 2 categories: Inbound support outsourcing: Inbound support outsourcing is a process in which agents take the calls of clients or customers on behalf of a business or client.

Since 2001, Verican has been a leading provider of digital and other services to newspapers located throughout the world. All shifts available Process in-bound customer support inquiries (telephone calls, emails and web chat) for our companies. Research and data entry for TSR level III and IV sales Telephone calls to generate consumer or business leads, which are passed on to Inside Sales II or III Requirements: Associates degree, excellent English (spoken and written), basic algebra

Newer technological advancements have led companies to go online. Gone were the days when businesses used traditional methods to communicate with their clients. All this now happens over the internet. Yes, call center software makes communication between companies and their clientele easier and less costly. What is call center software? It is the software required to help customers reach out to businesses and vice versa. By the virtue of this software, customers can get their queries solved by the customer support teams via email, live chat, and calls. While on one hand, the software provides for customer support, it also gives the company a platform to promote the brand. The companies can do marketing, give customers offers and deals and request feedbacks via this software. Communication being a prime factor in the enhancement of any business needs to be given utmost importance. Companies move heaven and earth to establish good communication with their clientele. One of the most important and affordable tools of communication is a call center software. Benefits of call center software The software is cut out to enhance the productivity of the business and increase the communication between the customers and businesses eliminating all kinds of barriers. However, there are few more benefits associated with call center software such as – 1. Cost-efficient Such software is relatively cheaper than investing in a BPO. The software barely needs any installation or upgrades saving a large portion of your capital. 2. Flexible Besides being an effective tool for managing calls and emails, the software can also be used for various other purposes such as marketing and e-commerce. The software is designed to meet all kinds of operations. 3. Secured The software is highly secured. Features like call record and other security protocols enhance the security of your system. 4. Lesser people Call center software requires fewer people to operate the tool and manage helpdesk or customer support without sacrificing efficiency. www.voipinfotech.com/calling-card.html