Customer success manager mnc

Designation - Customer Success Manager Experience: 5+ years Location Baner, Pune Salary - 25 LPA PROFILE OVERVIEW The Customer Success Manager engages and retains customers by helping them make their mobile app strategy incredibly successful. As a Customer Success Manager, you will serve as the principal point of contact for multiple customer accounts globally to drive adoption, retention, renewals, customer satisfaction, engagement and growth. This is a high-profile customer-facing role requiring outstanding relationship management skills and technical acumen. You provide data-driven decisions, support and business intelligence that is timely, accurate, and actionable. You will work closely with the sales and product teams to ensure that new accounts are on-boarded effectively and existing accounts have the resources, training/consultation and support to achieve their desired results. The ideal candidate should possess a strong customer success background with 5+ years of experience in SaaS Products. List of Companies - Wingify, Agile CRM, Browser Stack, Web Engage, Shop Socially, Helpshift, Unbxd Inc, Push Crew, Freshdesk, Kayako, ZohoCRM, Adobesystems, Capillary Tech. (Experience working with these company prefer) **Only SAAS based companies **Responsibilities: * Create a complete customer success process and team to drive retention, renewals, adoption, training, on-boarding, customer satisfaction, engagement and growth Increase customer satisfaction by understanding business needs, on-boarding and training and to facilitate additional help and resources, as applicable through the customer journey. * Serve as the primary post-sales point of contact with customers. Create strong relationships and work with customers to establish and achieve critical goals, or other key performance indicators along with providing regular feedback at every step of the customer journey *Track and monitor customer activity and usage patterns to identify churn risk and work proactively to eliminate churn risk * Act as an escalation point for customers to drive problem resolutions in a timely and proactive manner * Maintain a deep understanding of our product and industry knowledge to be able to tell customers about the most relevant features/functionality for their specific business needs * Serve as the voice of the customer and provide internal feedback on product improvements, feature requests and bugs. * Document all communication with users and accounts accurately and in a timely manner via various tools. Ensure that issues are escalated appropriately to internal departments and management. * Regularly update all training materials, resources, FAQ s etc. * Upsell and Upgrade Customers, as applicable **Required Experience and Skills: * Minimum 5+ years of Customer Success, Account Management, Customer Service & Training * Past experience of setting up customer success divisions * Ability to create and manage a team of 2-3 executives * Strong written and verbal communication skills with a good technical aptitude *Prior Experience of working with a SaaS company is mandatory *Good understanding of web applications, mobile applications and marketing tools would be preferred * MBA Graduates would be preferred Interested Candidates mail their updated CV - rajhr.ent()gmail()com so we can call you for telephonic interview.

We have opening Candidate Job For Customer Relationship Manager Candidate Desire Profile - Customer Relationship Manager Experience - 0-1 Year (fresher Candidate Also Apply) Location - Delhi /NCR Type of Industry - IT/BPO/KPO/MNC Location - Delhi/Noida/ Gurgaon Key Skill - Awareness of customer, Direct marketing skills, Ambition and motivation, Strategic thinking skills, Fantastic research skills. Interested candidate send resume or call also visit our office for interview interview Venue 2nd Floor D, Balaji Chamber

a.Analysing longer term trends and patterns in advertising effectiveness. b. Conducting statistical analysis on the playing behaviour of different customer groups. c. Working with the Community Builder to define success criteria and potential improvements to our customer retention efforts.

We are Hiring a Candidate For Top Leading MNC Salary: 25k - 30k Service Charge Applicable Contact Number: 9514519535 Contact Person: Sowmiya

You are a people-person and an expert communicator. You are a strong negotiator with a track record of growing partnerships. You possess the finesse to pinpoint that sweet spot where both parties win. As the Account Manager, you will be responsible for all aspects of managing and developing partner relationships. You'll ensure each account is managed effectively and efficiently and that our partners experience the full and abundant value of working with FitMeIn. RESPONSIBILITIES: Define and execute strategies to increase and optimize business between our partners and FitMeIn Understand our partners business objectives and identify ways for FitMeIn to further their success Report and interpret metrics to drive home FitMeIn s value to our partners Maintain a deep understanding of the fitness and studio landscape in the local market QUALIFICATIONS: 2+ years experience in account management, customer success, business development or a similar role; 1+ years experience in skillful and complex negotiations, ideally with local businesses Superior written and verbal communications skills Ability to quickly adapt to a fast-paced work environment and a willingness to put in whatever it takes to produce the desired outcome Positive attitude and team player mentality is a must!

Job Details We have excellent openings for Customer Support Professionals - International Voice @ Chennai. Excellent English oral communication skills Excellent, analytical, listening and organizational skills Excellent customer service skills Must be an energetic self-starter with the ability to work both independently and within a team Note: Backlogs will be considered. Designation: Customer Service Professional Work location: Perungudi, Sholinganallur, Chennai Qualification: Fresher's with Any UG or Diploma or ITI or 12th Salary: 11 K - 15 K for Fresher Industry: BPO / Call Centre Functional Area: Customer Success, Service & Operations Role Category: Voice Employment Type: Full Time, Permanent Job Type: Full-time Benefits: Provident Fund Supplemental Pay: Performance bonus Share your Friends about this job Offer. For more details call us to feel free, Ms. Brindha -HR gsbrindha2021@gmail.com 73582 / # 32554

We have opening Candidate Job For Customer Support Manager Candidate Desire Profile - Customer Support Manager Experience - 0-1 Year (fresher Candidate Also Apply) Location - Delhi /NCR Type of Industry - IT/BPO/KPO/MNC Location - Delhi/Noida/ Gurgaon Key Skill - Active Listening, Clear Communication, Memory Retention, Efficiency Interested candidate send resume or call also visit our office for interview interview Venue 2nd Floor D, Balaji Chamber Near Laxmi Nagar Metro Station gate No1 Laxmi Nagar -92

Dear Candidate, We have Opening job for Customer Relationship Manager Job In Delhi/ Noida Profile - Customer Relationship Manager Experience - 0-1 Year Key SKill - Ambition and motivation, Sales funnel knowledge, Strategic thinking skills, CRM software knowledge, Big picture thinking, Fantastic research skills, Develop your relationship management skills today Type Of Industry - IT/MNC/BPO/KPO Location - Delhi/ NCR Salary AS per Industry Type d If you interested kindly send your resume or call also visit our office for interview Interview Venue 2nd Floor, D-, Balaji Chamber Near Laxmi Nagar Metro Station gate no -1 Laxmi nagar -92

Job Description Hiring for Team Leader Manager Technical sales Technical support inbound outbound sales customer service in MNC Branded International BPO call Brijesh / Location:- Gurgaon, Noida, Delhi NCR Work Description: Responsible for taking Inbound calls from Customers regarding problem relating to Window based computers/laptops or Mac Job Responsibility: 1. Would be required to handle Customer Grievance 2. Should be Comfortable with shifts timing (Rotational) 3. Problem Solver 4. Communicator 5. Attention to Detail, Ability to Research 6. Basic Technical Knowledge 7. Motivator and always encourage the team Location:- Gurgaon, Noida, Delhi NCR Call Brijesh / Salary:- 18K to 50K Unlimited Incentive Skills: Communication: Excellent Typing Speed: Good UG -Regular College: Can apply (only he/she is having excellent communication skills) Food Complimentary: YES Performance Incentive: YES (Unlimited) Eligibility Criteria: Work Experience (months): 0-3 years Location:- Gurgaon, Noida, Delhi NCR Call Brijesh /

Back Office Staff required in MNC company in Kolkata Salary Scale: + Others facility available like P.F. + Medical. Vacant Position: Back Office Executive (Computer based) Front Desk Officer (Good Communication skill) Computer Operator (knowledge in MS Word and Email) Customer Relationship Manager (Non Targated Job) Qualification Minimum: H.S. / Graduate / Diploma. Computer knowledge: As Mentioned. Contact

Required MNC Real Estates infrastructure Company in panchkula Hiring All Staff Male/Female Candidates 1. Sales Marketing Executive 2. Customer Relationship Manager 3. MIS Executive 4. Sales Promoters 5. Accountant Executive Salary 15k to 35k A.K. Job Solution Sco 87,88 Ground Floor Sector 34 A Chandigarh Call Now At 90418.35968/ 0172-4618087

Salary Scale: + Others facility available like P.F. + Medical. Posting will be in Howrah, Shyambazar, Park Street, Exide, Esplanade, Behala, Jadavpur, Salt lake, New town, Tollygaunge, Vacant Position: Back Office Executive (Computer based) Front Desk Officer (Good Communication skill) Computer Operator (knowledge in MS Word and Email) Customer Relationship Manager (Non Targated Job) Qualification Minimum: H.S. / Graduate / Diploma. Computer knowledge: As Mentioned. Contact Mr. Acharya

A restaurant s front of house manager is responsible for overseeing an establishment s dining room and customer experience. The specific responsibilities vary from restaurant to restaurant depending on size, staff, budget, and the general manager s preferences, but the following tasks are almost always associated with the job: Interview and Hire Staff Front of house managers are responsible for a restaurant s bar and waitstaff. Hiring the right people for these roles is critical to a restaurant s success and reputation. Front of house managers must occasionally develop a specialized hiring process to meet a restaurant s needs. Manage Staff Training Even experienced servers, bartenders, hosts, and bussers might need training to meet the specific needs of a particular restaurant, so front of house managers schedule and direct training sessions. Training is even more critical for inexperienced staff, so they also arrange additional training to help set new employees up for success. Supervise Upkeep of Guest Areas The front of house manager is also responsible for supervising the cleaning and maintenance of guest areas. Directing staff to attend to messes or accidents and assisting in cleanup are both critical responsibilities in maintaining the customer experience. Shift Planning Ensuring each shift is properly staffed is essential to running a successful restaurant. Front of house managers use scheduling systems to assign waitstaff based on anticipated demand. They also direct staff to handle unexpected situations and customer concerns throughout a shift as needed.

Job Title Hiring for Banquet Manager Job Description* SNR CONSULTANTS is hiring for Banquet Manager for Pan India. We required all hotels staff and team for 1-5* hotel. Job Description for Banquet Manager in hotel JOB TITLE: BANQUET MANAGER REPORTS TO: Sales & Food and Beverage Manager POSITION SUMMARY: The Food and Beverage Manager is responsible for co-ordinating the delivery of all food and beverage for functions held in the Hotel and all details pertaining to functions being held in all Banquet and Meeting rooms in keeping with the standards prescribed by management. The position is primarily concerned with front of house activities. DUTIES AND RESPONSIBILITIES: 1. Achievement of budgeted food sales, beverage sales and labour costs. 2. Achieve maximum profitability and over-all success by controlling costs and quality of service. 3. Participation and input towards F & B Marketing activities. 4. Control of Banquet china, cutlery, glassware, linen and equipment. 5. Completion of function delivery sheets in an accurate and timely fashion. 6. Help in preparation of forecast and actual budget function sheets. 7. Completion of forecast and actual budget function sheets, Function Summary Sheets and weekly payroll input. 8. Completion of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service. 9. To supervise and co-ordinate daily operation of meeting/banquet set-ups and service. 10. Completion of Banquet Bar Requisitions. 11. Maintaining the Hotel Bar control policies and completion of necessary forms. 12. Following of proper purchasing and requisitioning procedures. 13. Maintain records for inventory, labour cost, food cost etc. 14. Follow-up each function by completing a Function Critique and submit to the Sales & Food and Beverage Manager. 15. Attendance and participation of weekly F & B meeting and Department Head meeting. 16. To assist in menu planning and pricing. 17. Development and maintenance of all department control procedures. 18. Development and maintenance of department manual. 19. Supervision of weekly payroll input. 20. Provides function employee list and hours for gratuities distribution. 21. Provides labour costing information for Function Statements. 22. Supervision of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service 23. Supervision of Banquet Bar Requisitions.16.Responsible for Hotel Bar control policies and completion of necessary forms. 24. Following of proper purchasing and requisitioning procedures. 25. Maintain records for inventory, labour cost, food cost etc. 26. Be available to Hotel Staff at all times by pager. 27. Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation. 28. Ensuring that services meet customer specifications. 29. Quality of meeting room set-up. 30. Liaise on an on-going basis with the Food and Beverage Manager to ensure all client needs and requirements will be met. 31. Work with the Chef and Head Server to ensure all arrangements and details are dealt with. 32. Greet the customer upon arrival. 33. Provide quick service for last minute changes. 34. Check Food & Beverage or coffee Break schedule if applicable. 35. Dealing with customer complaints. 36. Staff attitude and appearance. 37. Teamwork/Relations with co-workers and management. 38. Staff is properly trained. 39. Inspection of Meeting Room prior to guest arrival ensuring that client specifications have been met. 40. Co-ordinate the general housekeeping of the Ballroom, Lower Lobby, Lower public washrooms, kitchen, storage areas, entrance areas, etc. 41. Participation towards overall Hotel Maintenance and cleanliness. 42. Effective communication skills. 43. Staff training and development. 44. Department meeting being held monthly. 45. Personal development and growth. 46. Discipline of Personnel when required. PREREQUISITES: Education: Degree or three years Diploma in hotel Management or equivalent. Experience: Previous experience in similar Job role or minimum 4 years experience as Banquet Supervisor. Experience in Hotel management software and Point of sale software. How to Apply: Please send resume on our e-mail and call back to us for more info. ContPerson:Ritesh Mishra Mob: +918738057484. E-mail: Consultantssnr@gmail.com || contact.snrconsultants@gmail.com Ansh Mishra - Mob: +917836944068

Hiring For International BPO / Technical Sales Technical support customer service outbound sales inbound team leader manager opps manager in Branded International bpo call Brijesh 9554407543 -Location New Delhi, Delhi Gurgaon, Noida We have Urgent openings for different positions with the leading International BPO in Delhi/NCR. JOB DISCRIPTION: Inbound Tech Sales Position: Tech Sales Executive Technical Support Executive Customer service Team Leader Manager in MNC International BPO 9554407543/9911755650 Shift U.S U.K AUS. Description: Responsible for taking Inbound calls from Customers for selling of online technical support subscription for Window based computers/laptops or Mac Job Responsibility: 1) To achieve targets 2) Experience in Selling 3) Should have good convincing power 4) Would be required to handle Customer Grievance 5) Should be Comfortable with shifts timming Job Location: Gurgaon Noida, Delhi NCR Call at Brijesh 9554407543, 9911755650 Job Type: Full-time Salary: ₹50,000.00 /month -Location New Delhi, Delhi Gurgaon, Noida Required experience: •Technical sales: •Technical support •Outbound sales •Team leader •Manager •Opps manager •Customer service Required language: •Excellent English Brijesh Sharma 9554407543, 9911755650 -Location New Delhi, Delhi Gurgaon, Noida