Nidan customer complaints

Customer Service Responsibilities list: Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives. Inerested candidates kindly apply.

Customer executive Madurai Electrical company in Madurai is looking for female candidate with good communication skill, receiving the customer complaints, followup with technician and mail correspondence can contact. Company: Electrical Location: Madura i Qualification: Graduate Experience: 1 to 3 years Salary: Rs 7000 - Rs 10000 Skills: Coordination & Mail followup Happy Jobss 7373993339 / 8489498080 / 8489298080 Forward your resume to look4jobss@gmail.com

Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization s service and product information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal departments. Other duties as assigned. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Job description: We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Required Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Required male candidates only for U.S Shift(Night shift) timing 7 pm to 4 am

Purpose:- Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Main Job Tasks and Responsibilities *Answer calls and respond to emails *Research required information using available resources *Manage and resolve customer complaints *Provide customers with product and service information *Enter customer information into system *Update existing customer information *Process orders *Identify and escalate priority issues *Follow up customer calls where necessary *Document all call information according to standard operating procedures Education and Experience:- -High school diploma or equivalent -Proficient in relevant computer applications -Required language proficiency -Knowledge of customer service principles and practices -Knowledge of call center telephony and technology -Experience in a call center or customer service environment -Good data entry and typing skills -Key Competencies -Verbal and written communication skills -Listening skills -Problem analysis and problem solving -Customer service orientation -Organizational skills -Attention to detail -Judgemental skills -Adaptability -Team work -Stress Management -Resilience Work Window: 7.30pm -6.30am IST (any 9 hours) Weekoff: Rotational Week Off Work EXP - 6months - 1yr Pay scale: Best in the Industry Sr CSE Executive:- Job Responsibilities: > Serves customers by providing product and service information; resolving product and service problems. Job Duties: >Attracts potential customers by answering product and service questions; suggesting information about other products and services. >Maintains customer records by updating account information. >Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. >Recommends potential products or services to management by collecting customer information and analyzing customer needs. >Prepares product or service reports by collecting and analyzing customer information. >Contributes to team effort by accomplishing related results as needed. Skill Sets: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

They should prepare an email draft to the customer according to the customer email Training and developing Proofread emails for clarity, grammar, and spelling Respond promptly to customer inquiries Handle and resolve customer complaints Obtain and evaluate all relevant information to handle product and service inquiries Record details of inquiries, comments and complaints Prepare and distribute customer activity reports Maintain customer databases Provide feedback on the efficiency of the customer service process Willing to work in night shift

No charges will taken by the Consultant 10-11 new openings in the “Customer Service Department” for “Customer Service Executives” having at least 6 months of International BPO experience. Designation: Customer Service Executive (Voice Process) Location: Nagpur Posted by Placement Consultant Experience: 0.6 to 7 Years in International Call Center (Voice Process) (Fresher’s should not apply) Educational Qualification: No preference Salary: Negotiable Job Type: Permanent Job Status: Full Time Terms and Conditions: 1 year bond Ready to work in night shifts No cab facility Submission of any one original mark sheet. Note: If the candidate is not ready with all the terms and conditions, please don’t waste our time. Job Description Main Job Tasks and Responsibilities Answer phones professionally. Respond to customer inquiries. Research required information using available resources. Handle and resolve customer complaints. Provide customers with product and service information. Process orders, forms and applications. Identify and escalate priority issues. Route calls to appropriate resource. Follow up customer calls where necessary. Complete calls logs. Complete calls reports. Key Competencies Verbal and written communication skills, Listening Skills, Problem Analysis, Problem solving, Customer service orientation, Organizational skills, Attention to detail, Initiative, Judgment, Team work. Additional Responsibilities Provide on-the-job training for new employees. If Interested, kindly Visit at MS Techno Solutions 191, Shiv – Chhaya Ground Floor, Shop No. 03, Ram Nagar, L.I.T Road, Infront of Jetking Institute Lane, Nagpur - 440033 Time 11am to 2pm only (Sunday Closed)

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

Job Description job location is noida, its a day shift job.deal directly with customers either by telephone or electronically using organizations products.respond promptly to customer inquiries.handle and resolve customer complaints.maintain accurate record of discussions or correspondence with customers.follow-up on customer interactions.maintain customer databases.good verbal and written communication skills is must. For More Jobs Do Register At our website

Our firm has openings for Customer Care Executive position for voice process. The candidate will be responsible for dealing with either domestic or international client. This will be a permanent position and the applicant must have the following qualifications +12/ Any Graduation Very good communication skills Handling inbound/outbound calls and troubleshooting customer complaints Fluent in Hindi, English, Telugu/ Malayalam/Punjabi Flexible to work rotational shifts Fresher or experienced can apply Prior experience in Customer Service industry will be an added advantage. Debt Care Enterprises S.R Nagar, Ameerpet, Hyderabad

Manage Large Amounts of Incoming Calls generate Sales Leads identify and Assess Customers Needs to Achieve Satisfaction build Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communication provide Accurate, Valid and Complete Information By Using the Right Methods/tools meet Personal/customer Service Team Sales Targets and Call Handling Quotas handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure Resolution.

respond promptly to customer inquiries handle and resolve customer complaints obtain and evaluate all relevant information to handle product and service inquiries

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Customer service Executive Bpo Fresher 10th 12th job skills: Handling Inbound Customer calls (Domestic process) Catering to customer queries, requests through Calls (Voice Process) Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries. Follow up to ensure that appropriate action has been taken on customer requests and complaints. Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification. Always check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations. Service customers by providing necessary product and service information while also resolving problems simultaneously Qualification: 10th 12th (Pass or Fail) Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR.DEVI PH - 91760 AND 74708