Complaints

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mahindra direct recruietmant inbound complaints prcs We wanter urgent Required Call center Candidates male /Females FRESHHER AND EXPRIENCE With Good Communication Skills in English & Hindi.Work place: DELHI / NCR.. Salary: to k. APPLY NOW..... FOR MORE DETAILS CALL NOW

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Hello Sirs / Madam, Split A/C (all Multiple Brands) Repairs & Services, Breakdowns and AC Installations or Shiftings, Refrigerator & Washing Machine (Semi & Full Automatic) Repairs and Services at your Homes or Offices or Shops or Apartments or Commercial Complexes for any problems it will be resolved in very short time at reasonable service charges by our experienced technicians. For more details please do Contact us for quick services on: 97'00'9931.four. five / 93980' 66' 42.8. Note: Genuine enquiries or Calls please to Serve you better (more effectively) by our Smart-working Technicians. Thank You Sir, See you soon.

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Hello Sirs / Madam, Split Air Conditioners (all Multiple Brands) Repairs & Services, Breakdowns and AC Installations or Shiftings, Refrigerator & Washing Machine (Semi & Full Automatic) and LED TV's Repairs and Services at your Homes or Offices or Shops or Apartments or Commercial Complexes for any problems it will be resolved in very short time at reasonable service charges by our experienced technicians. For more details please do Contact us for quick services on: 97OO' 99.three.one.four' five. Note: Genuine enquiries or Calls please to Serve you better by our Smart-working Technicians. Thank You Sir, See you soon.

Hello Sirs / Madam, Split Air Conditioners (all Multiple Brands) Repairs & Services, Breakdowns and AC Installations or Shiftings, Refrigerators (All Brands) & Washing Machine (Semi & Fully Automatic Machines) and also experts into LCD/LED TV's Repairs and Services at your Homes or Offices or Shops or Apartments or Commercial Complexes for any problems it will be resolved in very short time at reasonable service charges by our experienced technicians. For more details please do Contact us for quick services on: 93' 98O' 66 42 8 / 97' 00 99' 31 4 5. Note: Genuine enquiries or Calls please to Serve you better by our Smart-working Technicians. Thank You, See you soon.

Let’s create successful customer journeys, right from lead generation to customer engagement & retention, these are the major components of running a successful business. and Pel Softlabs helps you in lead generation, customer engagement, and customer retention without any complaint. visit- https://www.pelsoftlabs.in/kit19.html

Job description: Provide information about order status to customers. Understand customer complaints and forward them to relevant department. Customer Satisfaction. Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Identifying and assessing customers needs to achieve satisfaction Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Location: Surat Salary: 13,000 to - 35,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Call +91 8511539085 Website - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr.votiko@gmail.com

Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization s service and product information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal departments. Other duties as assigned. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Designation: Service Manager For Blister Packaging Mfg.Co.(One of the Asia s biggest Manufacturer) (Navi Mumbai) Department: Technical. Reporting to: Director Qualification: Mechanical / Electrical Engineer Min Experience (yrs): 6 YEARS TO MAX 10 YEARS Job Location: Navi Mumbai (Rabale) SALARY: Upto 7 LPA. Industry (worked in): Manufacturing and Engineering / Pharma (preferred) Company profile: The Company is a fast emerging business group offering Engineering solutions for pharmaceutical industries around the world. We are Asia's largest Format parts manufacturers. With experience spanning over a decade, we have emerged as trusted partners for several big pharmaceutical companies around in the world in manufacturing and supplying of Format parts for Blister and cartoning Machines. Our offerings also include Blister Packing Machines, Format Transfer systems - EasyCare and Format parts manager PLEXUS. India, we are a team of more than 170 young & highly qualified professionals. We export our products to over 30 countries worldwide and are fast expanding our reach to other countries too. Our list of esteemed clientele includes more than 450 pharmaceutical companies and is growing steadily and rapidly. At The Company, we aspire to explore and push the realms of engineering possibilities though innovation and technology. Our state-of-the-art manufacturing facilities are fully equipped with latest CAD CAM software and CNC machines to meet the demands of pharmaceutical clients. Right from designing to procurement of right quality materials to inspection, assembly and final testing is done in-house. With a dedicated team for after sales support, including qualified and experienced support engineers, The Company helps meet diverse needs and challenges of our clients round the clock. We recognize the importance of timely solution for our clients which are cost effective and productive, and focus on ensuring optimal solution for all format parts/change parts needs in Blister packing and Cartoning machines. As a fast growing Engineering Company, we aspire to transform aggressively and create a niche for ourselves in the global market in manufacturing of format parts and blister packing machines. JOB DESCRIPTION: Sr. No Role & Responsibilities: 1 To ensure clearing of trial awaited GRN in time and receive payment 2 To resolve customer complaint within 48hrs 3 To analyse customer complaints and ensure CAPA to achieve zero customer complaints 4 To ensure the dispatches of FOC's in committed time. 5 To implement and maintain Service Policies so as to satisfy the customer 6 To plan service engineers/ technicians customer visits as per priority 7 To visit customers on critical calls and resolve the complaints 8 To ensure and obtain repeated customer order by efficient service. 9 To achieve the spare parts sales targets during service. 10 To validate the performance of change parts in-house to cater customers requirement 11 To maintain service documents as per formats. 12 To train in product applications to design QA, QC, Trial and Assembly Departments. 13 MIS Reporting-Daily Production, Shift Production, Machine utilization, Operator efficiency etc 14 Retention of Team Members 15 Motivating Team Members 16 Training & Development of Team members as & when required 17 Succession Planning To ensure development of Team Members who can grow into the next level FOR MORE DETAILS CONTACT: KARTHIK RAO: EMAGINE CAREERS PLACEMENTS & RECRUITERS 5, PANDAV INDUSTRIES, M.P. JAIN COMPOUND, NEAR PANCHVATI BUILDING, RAHEJA TOWNSHIP, MALAD EAST, MUMBAI 97 Email:

Desired Profile: Must have exp. in working in an International BPO/KPO/LPO Must have excellent communication, interpersonal and presentation skills Must be ready to work in night shift from 9 p.m. to 6 a.m. Must be ready to work 6 days a week Job Responsibilities include: The primary and basic duty is to manage all the daily tasks and work of Contact centre. He or she needs to perform the basic duties such as performing customer verifications, processing orders, applications, forms, and requests. He or she has to provide effective customer service such as handling complicated customer queries, issues, complaints, and questions. He or she needs to set the effective goals aiming for better quality, high speed and efficiency in collecting the due amount. The prime duty is to handle the calls from customers inside and outside the organization. He or she needs to fulfil the basic duties such as handling incoming complaints, requests and suggestions from customers through by e-mail or call and processing their requests and complaints. It will be needed to participate in the marketing and in selling and promoting products and updating the system with customer orders. He or she has to identify the requirements of the customer and then recommend them with the product and the pricing. It will be the responsibility to pre call research and maintain timely follow ups. He or she has the duty to discuss every complicated mater with the supervisors, team leaders, people in charge, and other professionals effectively to settle the important issues. He or she needs to train and inform the customers about the Product options to pick from catalogue or outside catalogue. He or she needs to perform the basic duties such as performing customer verifications, processing orders, applications, forms, and requests. He or she has the duty to update the seniors about documenting, and informing the team leader with current trends of the customer calls or payment behaviour. He or she need to meet their weekly & monthly targets.

Designation: Service Manager For Blister Packaging Mfg.Co.(One of the Asia s biggest Manufacturer) (Navi Mumbai) Department: Technical. Reporting to: Director Qualification: Mechanical / Electrical Engineer Min Experience (yrs): Upto 7 YEARS Job Location: Navi Mumbai (Rabale) SALARY: Upto 3.5 LPA. Industry (worked in): Manufacturing and Engineering / Pharma (preferred) Company profile: The Company is a fast emerging business group offering Engineering solutions for pharmaceutical industries around the world. We are Asia's largest Format parts manufacturers. With experience spanning over a decade, we have emerged as trusted partners for several big pharmaceutical companies around in the world in manufacturing and supplying of Format parts for Blister and cartoning Machines. Our offerings also include Blister Packing Machines, Format Transfer systems - EasyCare and Format parts manager PLEXUS. India, we are a team of more than 170 young & highly qualified professionals. We export our products to over 30 countries worldwide and are fast expanding our reach to other countries too. Our list of esteemed clientele includes more than 450 pharmaceutical companies and is growing steadily and rapidly. At The Company, we aspire to explore and push the realms of engineering possibilities though innovation and technology. Our state-of-the-art manufacturing facilities are fully equipped with latest CAD CAM software and CNC machines to meet the demands of pharmaceutical clients. Right from designing to procurement of right quality materials to inspection, assembly and final testing is done in-house. With a dedicated team for after sales support, including qualified and experienced support engineers, The Company helps meet diverse needs and challenges of our clients round the clock. We recognize the importance of timely solution for our clients which are cost effective and productive, and focus on ensuring optimal solution for all format parts/change parts needs in Blister packing and Cartoning machines. As a fast growing Engineering Company, we aspire to transform aggressively and create a niche for ourselves in the global market in manufacturing of format parts and blister packing machines. JOB DESCRIPTION: Sr. No Role & Responsibilities: 1 To ensure clearing of trial awaited GRN in time and receive payment 2 To resolve customer complaint within 48hrs 3 To analyse customer complaints and ensure CAPA to achieve zero customer complaints 4 To ensure the dispatches of FOC's in committed time. 5 To implement and maintain Service Policies so as to satisfy the customer 6 To plan service engineers/ technicians customer visits as per priority 7 To visit customers on critical calls and resolve the complaints 8 To ensure and obtain repeated customer order by efficient service. 9 To achieve the spare parts sales targets during service. 10 To validate the performance of change parts in-house to cater customers requirement 11 To maintain service documents as per formats. 12 To train in product applications to design QA, QC, Trial and Assembly Departments. 13 MIS Reporting-Daily Production, Shift Production, Machine utilization, Operator efficiency etc 14 Retention of Team Members 15 Motivating Team Members 16 Training & Development of Team members as & when required 17 Succession Planning To ensure development of Team Members who can grow into the next level FOR MORE DETAILS CONTACT: KARTHIK RAO: EMAGINE CAREERS PLACEMENTS & RECRUITERS 5, PANDAV INDUSTRIES, M.P. JAIN COMPOUND, NEAR PANCHVATI BUILDING, RAHEJA TOWNSHIP, MALAD EAST, MUMBAI 97 Email:

Laptop & Desktop Chip Level Services Reasonable Prices * Laptop Not Powering ON * Laptop No Display * Laptop BIOS Complaints * Laptop Broken Rework Solution * Laptop Motherboard Repairs * Laptop Touchpad Repairs * Laptop Hinges Repairs * Laptop BGA Rework Station * Laptop Audio Complaints Repairs * Laptop Drivers Complaints * Laptop CPU fan Replacements * Laptop Motherboard Replacements * Laptop Power Jack Repairs * Laptop Upgrade Solutions * Laptop ICs Replacements * Laptop Waterlock Repairs We are Providing High Quality Service by our Professionals Service Engineers All our Services will be Estimated Within a day After Your Confirmation, Wil be Rectified & Dispatch Within a Day.. We Dont Compramise in Quality... Your Supports are Very Important to us to Grow our Business Mutually. Regards PGA SYSTEM 16/9, VISWANATHAN COMPLEX, GANAPATHY NAGAR MAIN ROAD, TRICHY-5

The Indian bronchoscope marketplace is expected to show an imposing evolution in the prediction passé, FY2023-FY2027 on the interpretation of snowballing breathing complaints and the number of patients starting from the respiring complaints in the nation. India is the second major inhabited nation, with inexpensive labor and augmented development, the nation is also accounted to be amongst the most contaminated country. Augmented contamination has reduced the nation with poisonous settings and poor air quality to respire in. This has given an increase to the number of respiring complaints and breathing illnesses that are goading the Indian bronchoscope market and the Bronchoscope Dealers in the forthcoming five years. Furthermore, with the progressions being approved out in the healthcare businesses in the past five years, the patients are now more motivated toward the negligibly invasive actions for the analysis and the healing drives. Bronchoscope delivers negligibly invasive actions thereby enhancing the market evolution in the next five years, till FY2027. The Indian bronchoscope marketplace is segmented by kind, working network width, usability, submission, end-user, local delivery, and competitional scene. Founded on kind the marketplace is alienated between supple bronchoscopes, stiff bronchoscopes, and others. A supple bronchoscope is expected to hold the main market part on the account of its compensations of informal flexibility, strong imaging, affordability, and viability. Also, the unbending bronchoscope is expected to hold a noteworthy share although they are less technically enhanced. Market companies are highly capitalized in the investigation and growth of the technically improved therapeutic devices that one can find with the Bronchoscope Suppliers. Furthermore, the outpouring in request has motivated the business to offer plans that are lucrative, viable, effortlessly portable, etc. to attain all the facets, market companies have come up with different goods that are in turn impelling the market growth in the upcoming five years.

Customer Care Executive To assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer Need to respond to customer via Email/Chat/Call Handle queries and complaints of customers SKILL Excellent Communication in English Basic Computer and Typing Skill Good comprehension skills Analytical & Probing skills Job Types: Full-time, Permanent Education Qualification: Any Graduate / Diploma / ITI Salary: 12 K - 16 K per month (Training Period) Experience: Fresher Supplemental Pay: Performance bonus Yearly bonus Refer your Friends about this job Offer. If you are Interested and ready to join Immediately Contact, Ms. Brindha -HR gsbrindha2021@gmail.com 73582 / # 32554

Urgent Vacancy in Leading company- Customer Relations Executive(Back office in Complain Dept.) · To act as an interface between the Customer and the Company by maintaining high level of customer satisfaction and responsiveness · To meet quality standards set by the Company to ensure Customer Satisfaction · To handle all customer complaints and resolve within specified TAT & escalate matters (basis escalation matrix) for further action as and when required · To highlight gaps & suggest process changes in facilitate reduction of customer complaints Eligibility- Graduate, good oral and written communication Salary- 1.8 lakh to 2Lakh P.A. Shifts- General Shift (9 a.m. to 6 p.m.) Work offs- 6 in a month Call - Tabassum

We would like to have person for school support and manage the team, with an experience of 2 years. Must have exposure in following • Must have experience in customer level service and operations. • managing a team of customer services staff • handling face-to-face discussion and issues from customers. • He is expected to understand and satisfy our existing as well as new customers requirements and exceed their expectations if possible. • providing help and advice to customers using our organisation's products or services • communicating courteously with customers by telephone, email, letter and face to face • investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service executives, in co-ordination with different departments • handling customer complaints onsite • keeping accurate records of discussions or correspondence with customers; • analysing statistics or other data to determine the level of customer service • writing reports analysing to the customer about our service and their involvement if necessary • developing feedback or complaints procedures for customers • developing customer service procedures, policies and standards for our organisation • meeting with other managers to discuss possible improvements to customer service and improvements in application and service level • training team to deliver a high standard of customer service • leading or supervising a team of customer service staff • learning about our products or services • keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses. • Must have Handling collection from existing as well as new customers, on time with zero due. • Enthusiastic in up selling and repurchase. • Should have experience in following SLSAs and closures in his profile. male candidates prefered k per month

Supervising security personnel. Carrying out close supervision of on-site security personnel. Scheduling the work and duties of individual security officers. Helping out the HR department in the reconciling of staff wages and payroll issues. Immediately responding to any problems. Providing leadership, guidance and support to security staff. Writing clear reports and logs. Operating CCTV cameras. Checking and setting alarm systems. Checking fire systems and fire equipment. Completing reports of alarms, incidents, and complaints. Overseeing the inspection of all packages entering and exiting the building. Ensuring the safety and security of guests and employees. Ensuring the protection of property and assets. Looking for lost items belonging to staff or members of the public. Checking doors and windows. Professionally handling all sensitive and confidential information. Carrying out physical inspections of people and bags. Handling complaints in a diplomatic manner. Removing unauthorised people from a building.

The primary responsibilities of a Customer Service Executive would be: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. Follow up to ensure that appropriate actions were taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Please contact -

CCE- Blended Process in a Global MNC (U.S & U.K Process) Position Name/ Designation: CCE Years of experience Required: 1-3 Years Working days: 5 Shift Timings: 6 PM to 3 AM Skill set: 1. Answer calls or make calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. 2. Interacting with overseas client Via Skype or Call. 3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. 4. Follow up to ensure that appropriate actions were taken on customers' requests. 5. Refer unresolved customer grievances or special requests to designated departments for further investigation. 6. Achieve volume and value based targets, strengthen channel networks. 7. Understanding the requirement and putting up the right solution. Interview Timings: Am - 5:00 Pm (Monday to Saturday) Walk in with Updated C.V.& Passport Size Photographs Contact Details:- Ms.Natasha Ms.Mansi Ms.Simran Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolutions.com

Dear Candidate, We have URGENT vacancies in our esteemed International BPO for the position of Customer Care Executive s (OUTBOUND & INBOUND PROCESS). KEY REQUIREMENTS: Good communication skills in English. Good Interpersonal Skills. Convincing, energetic and presentable. Age should be 18 years and above Qualification: Minimum 12th passed Deal directly with customers by telephone. Respond promptly to customer inquiries Handle and resolve customer complaints Obtain and evaluate all relevant information to handle product and service inquiries Organize workflow to meet customer timeframes Direct requests and unresolved issues to the designated resource Record details of inquiries, comments and complaints Record details of actions taken Maintain customer databases Manage administration Communicate and coordinate with internal departments Follow up on customer interactions Provide feedback on the efficiency of the customer service process Required experience: If any candidate is having experience in outbound sales process: 1 year Spot Joining Is Available In Adeeba Group For UK INBOUND & Outbound Process... For UK INBOUND Outbound Process... Spot Joining Is Available Here... Come Soon..

Santosh Yadav Advocates offer affordable Legal Services in the field of Criminal Law and Intellectual Property theft, from their Law Chambers in located in Andheri East Mumbai and relevant information on the services available are on website www.lexwork.in Santosh Yadav Advocates provide quality advice in criminal cases and easy access to valued assistance in matters of Criminal Law. Course of action advisory on Intellectual Property theft, misdemeanors and other acts as defined in the statutes relating to Criminal Law provided. Services include but not limited to Filing Criminal complaints at appropriate forums, appropriate jurisdictions & assistance in drafting & initiating Police complaints under prevalent provisions of the Law. Assistance in Court trials also provided. Santosh Yadav Advocates have established relationships with lawyers and law firms across the City that enables them to provide multi-jurisdictional service & advice. For related information please visit our Website: www.lexwork.in Contact Email: lexwork@mails24x7.com Tel: +91 – 7666821203 Andheri East Mumbai