Support specialist

This site provides a large listing of computer support specialist jobs available in the United States. Here you will also find informative statistics, news, articles and more. A useful site to the support specialist who is seeking employment. http://computer-support-specialist.intellego- publishing.com/

Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

** Expert in Remote desktop configuration ** IT technical support officers monitor and maintain the computer systems and networks of an organisation. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person. In your role as technical support you'll cover one or more areas of expertise, depending on the size of the organisation. Organisations increasingly rely on computer systems in all areas of their operations and decision-making processes. It's therefore crucial to ensure the correct running and maintenance of IT systems. Job titles may vary. Alternatives include: applications support specialist help desk operator maintenance engineer technician. You can also work within first or second-line support. The work is as much about understanding how information systems are used as applying technical knowledge related to computer hardware or software. Responsibilities I'll be responsible for the smooth running of computer systems and ensuring that users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but i'll need to: install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required provide support, including procedural documentation and relevant reports follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications set up new users' accounts and profiles and deal with password issues respond within agreed time limits to call-outs work continuously on a task until completion (or referral to third parties, if appropriate) prioritise and manage many open cases at one time rapidly establish a good working relationship with customers and other professionals, such as software developers test and evaluate new technology conduct electrical safety checks on computer equipment. WhatsApp Number is +91 show contact info

I am IT support specialist and can provide remote IT support to all organization. with remote access I can install the firewall, configure firewall, Ms office 365, ms office 2016, laptop/ desktop, printer, scanner, biomatric devices for retailing work, bare code scanner, ms outlook, configure the internet modem router, windows 7, windows 8.1, windows 10 problem solving skills, antivirus installation- up gradation, ms office license renew, adobe software. Setup desktop computers and peripherals and test network connections. Install and test desktop software applications and internet browsers. Test computers to ensure proper functioning of computer systems. Train end users on usage of computer hardware and software. Develop and manage effective professional working relationships with contractor personnel, co-workers and clients. Adhere to policies as per corporate manuals and directives. Extend computer support for systems’ software and hardware. Setup computers and install software for various applications and programs. Interact with staff on desktop problems and their resolution. Network and connect computers within organization to better communication

Technical Specialist - Customer Support (Kolkata) Positions 1 (On Rolls) Kolkata Designation Technical Specialist - Customer Support Location Kolkata Department Customer Support No of Years of Exp • 3-4 years’ experience in technical support product training mainly with competition Brand such has TVSE / Cannon /HP/ Can be shortlisted Target Companies: TVSE / Cannon /HP / WeP / IT Peripherals… Qualification/ Skills Diploma B.E / B.Tech CTC 3 - 5 Lakh Sourcing Fee 8.33% on CTC Expected DOJ Immediate Job Responsibilities Job Profile - Technical Specialist – Customer Support Core Skills: • Overall 3-4 yrs of experience in technical support product training to field engineers. • Should have Strong Basic Technical Knowledge • Technical Experience on IT products. • Experience on product training like Printer /Scanner/Projectors will be preferable. • To provide technical support assistance & training, facilitating customer visits, and performing Epson Products technical demonstrations that provide a competitive edge for technical service engineers • Working knowledge on printers / Projects / Scanners. • Knowledge of printing methods & technical solutions • Providing training based on field needs and the delivery of new product and technology training in support of field readiness • Responsible for understanding business and technical problems addressed by the products including product demo, business drivers, evolving business needs. • Prepare for client meetings and tailoring communications to address business needs of potential clients. Core Skills: • Good communication & Presentation Skills • Working knowledge on Office Automation device drivers. • Knowledge of printing methods & technologies • Reporting to Senior Manager – Customer Support

Technical Specialist - Customer Support (Kolkata) Positions - 1 (On Rolls) Kolkata Designation - Technical Specialist - Customer Support Location - Kolkata Department - Customer Support No of Years of Exp •3-4 years’ experience in technical support product training mainly with competition Brand such has TVSE / Cannon /HP/ Can be shortlisted Target Companies:TVSE / Cannon /HP / WeP / IT Peripherals… Qualification/ SkillsDiploma B.E / B.Tech CTC3 - 5 Lakh Sourcing Fee8.33% on CTC Expected DOJImmediate Job Responsibilities Job Profile - Technical Specialist – Customer Support Core Skills: •Overall 3-4 yrs of experience in technical support product training to field engineers. •Should have Strong Basic Technical Knowledge •Technical Experience on IT products. •Experience on product training like Printer /Scanner/Projectors will be preferable. •To provide technical support assistance & training, facilitating customer visits, and performing Epson Products technical demonstrations that provide a competitive edge for technical service engineers •Working knowledge on printers / Projects / Scanners. •Knowledge of printing methods & technical solutions •Providing training based on field needs and the delivery of new product and technology training in support of field readiness •Responsible for understanding business and technical problems addressed by the products including product demo, business drivers, evolving business needs. •Prepare for client meetings and tailoring communications to address business needs of potential clients. Skills Core Skills: •Good communication & Presentation Skills •Working knowledge on Office Automation device drivers. •Knowledge of printing methods & technologies •Reporting to Senior Manager – Customer Support

ITIL 4 Specialist Create, Deliver, and Support Certification is mainly embedded in the understanding and familiarization of most of the IT-enabled Product accuracy and service performance. The introduction of relevant methods and the assurance tools for the betterment of service quality and improvement is the key. The certification is offered by AXELOS. https://www.sprintzeal.com/course/itil-specialist-cds-certification-training/dammam

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Department: Customer Support No. of Years of Experience: 3-4 years’ experience in technical support product training mainly with competition Brand such has TVSE / Cannon /HP/ Can be shortlisted CTC: 3 To 5 Lakhs Target Companies:TVSE / Cannon /HP / WeP / IT Peripherals… Qualification/ Skills: Diploma B.E / B.Tech Job Responsibilities: 1) ​Overall 3-4 yrs of experience in technical support product training to field engineers. 2) Should have Strong Basic Technical Knowledge 3) Technical Experience on IT products. 4) Experience on product training like Printer /Scanner/Projectors will be preferable. 5) To provide technical support assistance & training, facilitating customer visits, and performing Products technical demonstrations that provide a competitive edge for technical service engineers 6) Working knowledge on printers / Projects / Scanners. 7) Knowledge of printing methods & technical solutions 8) Providing training based on field needs and the delivery of new product and technology training in support of field readiness 9) Responsible for understanding business and technical problems addressed by the products including product demo, business drivers, evolving business needs. 10) Prepare for client meetings and tailoring communications to address business needs of potential clients. Core Skills: 1) Good communication & Presentation Skills 2) Working knowledge on Office Automation device drivers. 3) Knowledge of printing methods & technologies

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Job Description: Votiko is currently seeking a Data Mining and Research Specialist. This person will assist in researching and updating various aspects. The main focus will be on assuring the information is kept up to date by conducting thorough research and updating data entry points. Cleaning, converting and analyzing the data for the purpose of find insights and making conclusions. Data in graphs, charts, tables, etc and designing and developing relational databases for collecting data. research and make recommendations on data mining products, protocols, services, and standards in support of procurement and development efforts. The performance of data mining system and if there are any issues then respond to the same. A track of trends, patterns and correlation in case of complex data sets. Concise data reports and data visualizations for the management that will help in decision making process. Closely with the IT team and data scientists to determine and achieve the organizational goals. The data scientist in development of new analytical tools and methods as and when required. Required Qualification: - Graduation in Computer Science - Graduation in Information Technology Location: Surat Salary: 12,000 to - 15,000 /month Working Days- Monday to Saturday Call +91 8511539085 Website - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com Please only call if you are qualified in above mentioned details. Regards, Votiko Team

Votiko is currently seeking a Data Mining and Research Specialist. This person will assist in researching and updating various aspects. The main focus will be on assuring the information is kept up to date by conducting thorough research and updating data entry points. Cleaning, converting and analyzing the data for the purpose of find insights and making conclusions. Data in graphs, charts, tables, etc and designing and developing relational databases for collecting data. research and make recommendations on data mining products, protocols, services, and standards in support of procurement and development efforts. The performance of data mining system and if there are any issues then respond to the same. A track of trends, patterns and correlation in case of complex data sets. Concise data reports and data visualizations for the management that will help in decision making process. Closely with the IT team and data scientists to determine and achieve the organizational goals. The data scientist in development of new analytical tools and methods as and when required. Required Qualification: - Graduation in Computer Science - Graduation in Information Technology Location: Surat Salary: 12,000 to - 15,000 /month Working Days- Monday to Saturday Call +91 8511539085 Website - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com Please only call if you are qualified in above mentioned details. Regards, Votiko Team

Votiko is currently seeking a Data Mining and Research Specialist. This person will assist in researching and updating various aspects. The main focus will be on assuring the information is kept up to date by conducting thorough research and updating data entry points. Cleaning, converting and analyzing the data for the purpose of find insights and making conclusions. Data in graphs, charts, tables, etc and designing and developing relational databases for collecting data. research and make recommendations on data mining products, protocols, services, and standards in support of procurement and development efforts. The performance of data mining system and if there are any issues then respond to the same. A track of trends, patterns and correlation in case of complex data sets. Concise data reports and data visualizations for the management that will help in decision making process. Closely with the IT team and data scientists to determine and achieve the organizational goals. The data scientist in development of new analytical tools and methods as and when required.

Votiko is currently seeking a Data Mining and Research Specialist. This person will assist in researching and updating various aspects. The main focus will be on assuring the information is kept up to date by conducting thorough research and updating data entry points. Cleaning, converting and analyzing the data for the purpose of find insights and making conclusions. Data in graphs, charts, tables, etc and designing and developing relational databases for collecting data. research and make recommendations on data mining products, protocols, services, and standards in support of procurement and development efforts. The performance of data mining system and if there are any issues then respond to the same. A track of trends, patterns and correlation in case of complex data sets.

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ABOUT ENGRAV ENGRAV Systems Pvt. Ltd (ENGRAV) is based in Bangalore and is in the fifth year of its operation. ENGRAV has spent many man-years on the design, development of a specialist software ERP (EMQIM). The software ERP is used for maintenance & material management of any type of assets, including aviation assets like aircraft & helicopters. ENGRAV has also developed a Flight Duty Time Limitation (FDTL) software for the aviation industry. The company has entered the commercial aviation segment in May and now, has over 30 commercial aviation operators as customers. CANDIDATE REQUIREMENTS MANDATORY REQUIREMENTS: Ability to speak and write clearly and accurately Proficient in writing Knowledge of relevant software computer applications and equipment Effective listening skills Good team player Multi-tasking capabilities JOB RESPONSIBILITIES: Deliver service and support to customers using and operating automated call distribution phone software, via remote connection or over the Internet Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services Gather customer s information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical software issues involving product usage, functions and features Research required information using available resources Follow standard processes and procedures for troubleshooting issues/ concerns raised by customers Identify and escalate priority issues per Client specifications; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software; Offer alternative solutions where appropriate with the objective of retaining customers and clients business; Organize ideas and communicate oral messages appropriate to listeners and situations; Follow up and make scheduled call backs to customers where necessary; Stay current with system information, changes and updates CONDITIONS Must be able to sit for long periods of time Position requires use of headset/microphone Willing to work in shifts

Looking for Sales and Marketing Intern. Create contacts with sports interested people, gathering their requirements, making contacts, making leads, converting them into salesRole: Working closely with the marketing/branding team to design company collaterals, brochures, corporate stationery, company branding, banners, social media posts etc. Ability to think out of the box and suggest new ways of implementing ideas in a better manner. Screen phone calls Compile contact lists Create or update databases Interact with guests and clients Support the payment processing team Data entryRequirements: Strong communication skills Majoring in Public Relations, Communications, Marketing or Journalism. Only interns proficient with Microsoft Excel and other Microsoft Office applications should apply.Good understanding of youth markets.Visit the company at www.tossnplay.com

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs • Handle calls on Raid, SCSI, SAS etc • Assist TCP/IP Networking configuration • Handle Escalations from end users • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. • Configure and Trouble shoot DNS and DHCP related issues • Starting and stopping of services; Run level conceptsFollow the Checklist(s) and Standard Process • Data submission for server outage summary report • Follow up, coordinat for HW fault/spare with OEM vendor and speed up for call closure • Call logging & follow-up action with the principal Vendors for warranty related incidents • Escalate the problem to the Technical Specialist, RTSG or TSG if not resolved • RCA on repeated issues.

PathnSitu Biotechnologies is a leading biotech company located in Tarnaka, Hyderabad. The company head office is based at California, US. The PathnSitu Hyderabad office has a state of art facility and lab. PathnSitu has partnered with various labs in US and involve in rabbit monoclonal antibodies production. The Hyderabad facility is responsible for raw material validation, concentration determination, strict quality control and final manufacturing of primary and secondary antibodies. We offer service to all big hospitals and research labs that perform immunohistochemistry for the diagnosis of cancer. Currently PathnSitu is looking to fill in various positions in field application support in Mumbai- Pune region. Job Description: This position involves 80% of travel within the given territory. The selected candidate will be given technical training at our regional office/lab in Hyderabad. 1. Onsite troubleshooting on company products. 2. Technical demos and presentations. 3. Conducting workshops, frequent follow-ups etc. 4. Assist sales personal in closing the leads. 5. Act as a link between customer and company. 6. Responsibly handle the critical situations at client site. Qualification Requirement: Candidate should have Masters degree in Biotechnology/Biochemistry or any life science degree. Experience: Knowledge in immunology, basic dilution calculation, and antigen antibody reaction is must. Experience in immunohistochemistry is plus. Interested candidate can drop in their resume at . Selected candidate will be called for interview.

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Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

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Urgently required for a leadinh company in KSA AL BAIK - BSF DIVISION Client interview in MUMBAI on Service Quality Auditor Salary - SR Bachelor degree in hospitality / hotel management / business management Food Quality Auditor Salary - SR Bachelor degree in food science / microbiology / nutrition Salary - SR Operation Field Support Specialist (Resturant Manager - Category Salary - SR Bachelor degree in hospitality / hotel management / business management Operation Field Supervisor (Area Manager Category) Salary - SR Bachelor degree in hospitality / hotel management / business management

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