Team lead customer support

Dear We are currently seeking for a Quality analyst, Team Lead & Customer Care Agents For US & UK International voice calling. Interview date: 4th May (Monday) Time: P.M to 3:00 P.M Location: Hyderabad Requirement: Quality analyst: 6 positions Team Lead: 6 positions Customer Care Agents: 75 positions Job Description: Shift: Night Benefits: ESI & PF Cab: Pick and Drop Experience: 6 Months (International or Domestic calling) Salary: Best in Industry and as per your experience (negotiable) Qualification: Any BE / B.Tech / BSc / B.Com / BA / BBM / BBA / Undergraduates any one can apply. Key Skills: Excellent communication Skill. Willingness and ability to work in Night Shifts Multitasking and coordination skills Team Player Required Documents: Carry your Hard copy of Resume & ID Proof (Pan Card/Driving License) APPLY TO: If you find the job profile as per your needs then share your updated resume We look forward to your continued enthusiasm & interest. All the very best!! Note: - Immediate Joinees can apply. Please bring a copy of this mail. Please carry any ID proof. Don’t forget to Mention Referred by Lakshman Bazarla on your Resume Regards: Lakshman Bazarla - HR Mobile No: 91- Email Id: Email Id:

Job Description: Looking for candidates strong in Operations & Team Management for the "Team Leader Customer support-Operations" role. Company: Flipkart Qualification: Any Graduate Experience: 3 to 8 yrs. Salary: P.A No of Openings: 7 Details of the role as under. Overall Experience: 3+ yrs Relevant Experience: 1+yr of TL exp on papers (Experience as a Team Lead in BPO Operations for Inbound/Outbound, Voice, Technical/ Non-Technical process only entertained). Experience in daily operations & team management Work Location: Ozone Tech Park, Garvebhavipalya, Bangalore Education: (Diploma)/ Graduation/ PG Workdays: 6 days-Rotational Work timings: Rotational shift Language Proficiency: English & Hindi Immediate Joinees preferred Cab facility avaialable (Paid benefit) Overview of the role: Must posses Customer Service Attitude, Mentor and develop the team, Responsible for Teams performance on operational Metrics Preferably from BPO background, Effectively manage shift operations. Strong Knowledge and Experience on Operational Metrics. (CSAT, AHT, Shrinkage, Quality scores, RAG analysis, Maintaining SLA, Attrition management Etc) Handling Escalation calls of Customers and confirming Customer Satisfaction, track & ensure closure of complaints. Strong Rapport building skills with Team amp; stakeholders, ensuring less attrition in the team Evolve more effective work process for improving customer interactions. Constantly monitor & review performance metrics for achievement of objective To effectively manage Contact Centre operations for constant performance achievements. Contributing as a revenue Generator for the given project. Identify relevant training needs of agents; ensure effective implementation. Interface with IT/HR/ Training/Quality inorder to improve the teams Performance Venue: Flipkart Internet Pvt. Ltd. No., Ozone Manay Tech Park(Ozone Group), 7th Floor, Garvebhavi Palya, Hosur Road, Bangalore - Landmark: 3kms from Silk Board, Near Oxford Institution, Opp. Nandi Toyota Showroom(2nd one)---Kudlu gate.

Experience 0 to 2 yrs Salary Rs Lacs p.a. Location Delhi/Noida Key Skills "Customer support executive" Team Player "Customer support executive" customer handling fast learner Self Motivated Job Function IT / Telecom - Software Industry Others - E-commerce Specialization Internet / E-commerce Qualification: Any Graduate

Customer Support Executive 0 - 5 yrs Job Description Send me Jobs like this Job Description: • Receive inbound calls from students, parents and client and transfer to the respective team member • Make outbound calls to students informing about our services, upcoming events etc • Provide support to customers, handle inquires, providing resolutions Salary: P.A Industry:Education / Teaching / Training Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Telecalling/Telemarketing Executive Keyskills Inbound CallsOutbound CallingCustomer SupportCSEBpo Non Voicevoice processBPO and ITEScallingCall Centre Desired Candidate Profile Education- UG:Any Graduate - Any Specialization PG:Any Postgraduate - Any Specialization Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required • Pleasing, smart,proactive candidates • Excellent communication skills • Mature & Responsible with multi tasking ability • Punctual • Interview Location: Head Office,rd floor, Shaan Brahma complex, Near Ratan Talkies Dagdu Seth Ganpati Mandir, Appa Balwant Chowk, Pune-. • Interview reference: snehal(HR Recruiter) To Apply, please Callsnehal @ • Desired Candidate Profile: Fresher & Experienced candidates • Undergraduates & Graduates, both are eligible Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred • *Please ignore the e-mail in case not relevant to you, or if you are not interested *Please forward this e-mail to your friends / someone you know looking for a job snehal • HR Recruiter | • ITSCO Contact +91 /

Customer care specialists are responsible for handling Mails from new and existing customers The successful candidates will be responsible for responding to email or chat, utilizing company policies to solve customer issues and directing queries to the managerial team when necessary. Our Customer Support Officer are often the first point of contact for customers product or Service issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

Customer Support Executive Delhi Ncr 999OI42943 Telesales And Team Leaders Hurry Requirements Needs Job In Hindi Call Center Customers Care Executives In Male /Female Both Can Apply In This Job Salary -... Fastest Growing Service Industry Across India. Job Location:. Experience: 0 - 1 Year Exp 9891788855

IMMEDIATE INTERVIEWS:: CONTACT: We are currently placing for Call Center Representatives: Need a career change? Need a fresh start? For the right individuals, we have both salary high performance commission positions available with bonuses. If you have the right attitude customer support, WE WANT YOU!! We are experiencing heavy growth and need customer support executives immediately to fill open positions. We are currently looking for reps for our new Coimbatore office. No Experience, No Problem, We provide Full Training. WHAT WE DO - Inbound and Outbound contact center - Reaching out to a variety of customers/lenders - Handle all call with professionalism and courtesy - Develop a working knowledge of products and services QUALIFICATIONS – COMPETENCIES - REQUIRMENTS: - Any degree/Equivalent - Ability to multi-task - Strong attention to detail - Ability to effectively communicate in English, in person as well as by phone and email. - Ability to present, pitch and deliver brief customer orientations on consistent basis. - Ability to work with minimal supervision after training has been completed. - Must have a pleasant and empathic demeanor. - Must be neat and have the ability to represent yourself and the company. - Applicants with experience in the service and sales industry will be highly considered. - No general experience required just enjoy helping and speaking to people. JOB DESCRIPTION: Job Title: Customer care Executive Job Location: Gandhi Park-Coimbatore- India Employment Areas: Customer Care Employment Type: Full Time- Salary: Upto WHAT WE OFFER: And here's the important stuff- provides our associates with: -An excellent compensation package, with secured and guaranteed earnings - High performance based rewards and award - Advancement and Career Opportunities- Employee Rewards and Awards - Excellent new employee training and on boarding orientation. - Relaxed and comfortable work environment.- Dedicated support team that ensures your work is completed so you can focus on client interactions.- FUN AT WORK: Soothing Environment with Various physical/Mind Games to keep Adrenaline rushing. Connect 4 Squap Indoor Golf Card Games Chess Carom CONTACT:

Wanted for Customer Support & lead generation Process. Shift Details: pure night shift (US, Canada) location: CIT Nagar Salary: 12K to 20K + Incentives up to 35K. +perks Good English Communication Skill & Fluency in English is required.

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

Job Description *Deliver service and support to end-users using and operating automated call distribution phone..software, via remote connection or over the Internet. *Follow up and make scheduled call backs to customers where necessary. *working continuously on a task until completion (or referral to third parties, if appropriate). *Should have customer service skills. *talking to clients and computer users to determine the nature of problem. *investigating, diagnosing and solving computer software and hardware fault. *solid problem solving skills with proficient attention to detail. Required Skills and Specifications: * Excellent written and verbal communication skills. * Must have an analytical bent of mind. * Excellent knowledge of basic computer skills. * Ability to take on stretch assignments and deliver under pressure. * Must be patient motivated towards work. * Willing to work independently as well as part of a team. * Comfortable to work under pressure. * Comfortable working in night shift. Required Qualification: Minimum High School qualified /passed out candidates. Maximum Qualification: Bachelor Degree. Experience:-0-2Years (Fresher’s are also WELCOME). Designation: - Customer Support Executive PRIVILEGES FOR THE EMPLOYEES:. Offer Letter will be provided on the spot (if selected).. All relevant documents including offer letter, pay slip and joining letter will be provided.. Increment based on performance after every two months.. Excellent growth opportunities. About Company:- Big link Services is a leading provider of offshore business process outsourcing solutions to the Global Organizations. Big link Services Pvt. Ltd strives to build lasting relationships with our clients based on consistent high-quality service delivery, trust, and confidence. Job Location: BIGLINK SERVICES PVT LTD CD BLOCK 16, NARAYNI BUILDING, 4TH FLOOR NEAR CITY CENTRE 1,KOL-64 Regard Almas(HR) Mob No: /

Looking for Customer Support Executive. 1) Responsible for receiving, investigating and responding to all customer inquiries regarding products and services. 2) Troubleshoot problems and coordinate with service delivery team to resolve problems. 3) Interact with customers via phone, e-mail or online chat concerning relevant issues. 4) Online billing, order tracking. 5) Tracking and reporting of relevant customer care performance metrics. 6) Capturing and applying customer feedback. Skills required: 1) Excellent command over English, both verbal and written. 2) Good knowledge of computers, especially internet, MS Excel. 3) Positive attitude and customer oriented approach. 4) Proficient in MS Excel. 5) 1 to 4 yr exp. candidate preferred. timing-10am-8pm immediate joining

Any Graduate Female Candidate Experience: Minimum 1 yr. Salary: 10,000 to 15,000pm. (Negotiable) Industry: Telecom Functional Area: Customer Service , Operations Employment Type: Permanent Job, Full Time Key skills: sales relationship management customer support, ms office, tele marketing, tele marketing executive officer Job Description 1.Responsible for handling the customers inquiry and coordination with Sales team, 2.Follow-up with customers. 3.Client Relationship Management, Handling calls, collecting and updating the database. 4.Good communication skill.(English, Hindi and Marathi must) 5.Handful knowledge in MS Office and other Basics of computer. Interested Female Candidate Can Conatct- OSK CONSULTANT, NAGPUR Contact No- 9960680445/9028080445 Email ID - job@oskconsultant.in

VTF Solutions is seeking for a talented Customer Support executive who can knock their way thru sales campaigns. We are looking for a long term commitment from the employees with an opportunity to grow with the company. The work is night shifts only, please do not apply if night shift is not an option. Shift timings will vary based on client needs with 5 days working/week. Experience working with international calling is a must and sales is an added advantage. Call us on +91 or email your CV to to get in touch with us. We are looking for someone to join the team immediately.

Permanent Graduate Desirable worked in Healthcare/ Diagnostics in Same role Experience of Handling Customer support in supervisory role for 2-3 Yrs. Eligible Freshers may be considered

Hello Folks, Greetings from Lead HR Solutions!! We are Hiring for Vodafone Premium Process Process Name: Vodafone Premium Process [Voice Support] Find the below details – Designation: Customer Service Associate Role: Customer Service Salary: INR.14,000 to INR.16,500 * Education: 12th/PUC/+2/Intermediate, Graduate Experience: Minimum 6 months Experience in any domain Language: Fluency in ENGlish and KANnada [Confident while communicating] Skills: Communication, Confidence, Customer oriented, Politeness * Shift: Day shift for Female / Rotational Shift for Male Age: 19 yrs – 30 yrs Location: Bangalore, Karnataka **Looking for Immediate Joiners Note – *No bond/agreement *No registration fee Interview Details – *Call HR: 7411004481 *Walk-In: If the above details are matching with your profile Venue – Lead HR Solutions #45, 10th Main Road, 15th Cross Road, (Opp. to Kids Garden Montessori) Wilson Garden, Bangalore – 560030. Near 12th Cross Bus Stop Note – *No bond/agreement *No registration fee Don’t forget to share this info with Friends