Team lead technical support

Technical Support: This support position requires: Key hands-on and customer-facing role in the professional services group who will be responsible for Cloud solution support at customer sites remotely Demonstrated capabilities in leading basic support activities like incident logging, initial troubleshooting, doing root cause analysis, updating knowledge base, logging updates, interacting internal, external stakeholders, ensuring SLAs are adhered in terms of issue resolution, communication and appropriate adherence to incident management procedures. Closely interact with enterprise customers in leading technical support of Cloud product issues Closely collaborating with engineering teams in thoroughly understanding the technical aspects of the solution provided for self-reliant delivery and support to enterprise customers Technical Skills: Linux/UNIX Basic shell scripting and networking knowledge Knowledge of Java and SQL is a plus. Desired Skills & Experience: BS in Engineering, Computer Science, or related discipline 2-5 years of work experience in a customer-facing role supporting security or enterprise software products, consulting services. Enterprise software deployment experience delivering to global enterprise customers is a plus. Basic working knowledge of Linux, etc., operating system, and shell scripting Working knowledge of load balancing, clustering, and redundancy is a plus. Working knowledge of http, web applications, and email servers is a plus. Working knowledge of networking and application security is a plus. Working knowledge of enterprise databases is a plus Strong communication and incident management skills. Thinks collaboratively and communicates effectively with customers, partners, and people at all levels. Entrepreneurial drive and work ethic, self-motivated, results oriented and demonstrated ability to add value and succeed in a fast paced environment. Ability to ‘think outside the box’ and willingness to do whatever it takes to get the job done right and within schedule. Good analytical and troubleshooting skills. Team player

Technical Support Engineer (Female only) Job Summary Dear candidates, Recruiting freshers only females for the team in technical and automation department. Should know and requires basic of PLC. Basic subject knowledge She want to coordinate with the automation team. Coordinate with sales engineers. Document from the client companies. Qualification: B.E ECE, EEE,E&I,MECHATRONICS Immediate joiners preferred Loc: chennai Freshers are most welcome. Contact: YAMUNA-HR 73053::23220

Technical Support Requirements in Chennai Experience:1-6 yrs Salary:k + Incentives Location:Chennai / Cochin Description: *Good communication skills. *Solving customer Queries. *Handling inbound calls. *Good knowledge of Hardware n Networking. If interested, please do contact us HR Team Poonik Technology +

Backpacker Panda Holidays Pvt. Ltd. Company Name, Profile, Work Culture: Backpacker Panda is the new vibrant start-up company on the block with passion towards creating a data driven company and changing the way people backpack, travel, hike and bike in India. The hospitality market of India is slated for a disruptive change with our concept. Working with us will not only be a challenging and fun job but it will be a great opportunity for you to hone your entrepreneurial talents. Website: www.backpackerpanda.com Point of Contact for CV s / Email ID: Geeta - - Number of Vacancies: 2 (1 Senior and 1 Junior) Keywords: Technical Team Lead - CTO (PHP), PHP Developer, Zend, PHP5 OOP, YII, WordPress, MVC, HTML5, CSS, SASS, JSON, SOAP, ETL, Fresher. Job Title / Designation: Technical Team Lead - CTO (PHP) The Technical Team Lead (PHP) role is located at our head-quarter office in Pune. We are looking for an awesome person who is a coder at heart and enjoy managing and growing engineering teams. You are hands-on team player with entrepreneurial spirit. You must be available right now and are either based in Pune or willing to move here. Job Description: You are responsible to develop and grow our engineering team while meeting and creating company goals on the technical front. You are responsible for product delivery, code quality and architecture. You ensure scalability, security and performance of our platform. You work closely with the founders and set both short- and long-term technical goals. Key Functions & Roles of the Candidate: You successfully finished your academic studies in the field of computer sciences and have 3+ years of experience as a developer You are experienced PHP developer - Knowledge of Phalcon, Zend Framework PHP5 OOP, Yii framework (any framework), MVC, Design Patterns is a plus but not necessary Feels comfortable using HTML5, CSS, SaSS, jQuery, Ajax Have experience with REST API, JSON, SOAP Have experience using any ETL tool is a plus Experience with working in agile environment using scrum board is a huge advantage You are proactive, goal-oriented, reliable and a have a self-structured way of working You are fluent in English Any other value-added skills are embraced with open arms What you can expect From Us: To be treated as a partner. Your opinion on every aspect of product and process is important Freedom to decide when and how you work as long as things get done Your work will be evaluated solely based on the results Healthy, holistic work environment Best tools and equipment The work process aimed at minimizing interruptions. We want you to be productive and have fun at work We'll support you to try the best new technologies and grow professionally Competitive pay and option to get equity from the company to be a real partner We will assist you in relocating to Pune if you are currently based elsewhere Minimum/Maximum/ Work Experience Required: 0 to 7 years Annual CTC: Negotiable Location(s) of Job: Pune Minimum Education Requirements: B.Tech and/or M. Tech or equivalent education or experience No of rounds of Interviews: 2-3 (Lean startup requires lean processes) Work Timings: Full time (No night shifts) Travel & Allowance: Minimum travelling required Languages: Excellent English (verbal and written) Relocation & Reimbursement: We will help to cover the relocation expenses if required

- We are hiring -Technical Sales Executive (Night Shift) Job Profile: Inbound sales and Technical Support Specialists to help customers establish and enhance their online presence by providing technical support, product information, first-rate customer service and selling products and services as per customer needs. Making sales with PPC / Router / Facebook / Emails / Printer/Microsoft outlook calls. Subscription sales. Must be comfortable with US. Responsible for effectively handling customer queries. Excellent customer service/sales skills. Basic technical knowledge of Operating systems like Windows XP/ Vista/7/8/Mac OS. Basic Knowledge of computer troubleshooting, Internet. Ability to achieve the set target and to give contribution to growth of the Company. Skill Set Required: - Applicant having 0 months - 2 years of experience in IT Sales/Inside Sales/Sales - Strong Technical or Software Sales Experience. - Must have good communication, negotiation, convincing and client servicing skills. - Must be process oriented and consistent performer - Ability to work independently and multi task in a fast paced environment. - Must be confident, Self-motivated.. - Applicant should be willing to work in US Timings (Night Shift) - Work Timings - 24*7 Perks and Benefits: - Recurring, Quarterly and continuous incentives - Medical Insurance Benefits and Meal allowance. - Quarters, Annual Team parties and Outdoor Trips. - Performance based bonus and Cash Rewards. - Attractive Internal Referral Incentives. - Employee friendly Corporate Work culture. - Recurring incentives for Team Lead on each of his team members sales - Rotational off,Rotational Shift - One time Meal Interview Process: - Face To Face - HR Round Contact: HR Indu show contact info Address: Nixxit IT Solutions D-117,Sec-63 Noida Landmark: Makino Office

Location: Gurgaon - Delhi/NCR Industry: IT-Software / Software Services Job Role: Team Lead/Tech Lead Annual Salary: Negotiable Experience Required: 5-8 Years Job Description: https://www.universejobs.com/jobs/detail/technical-lead-business-intelligence-324011

Salary range: 2 LPA-4 LPA Eligibility: Any graduate/fresher/Experienced Job summary Technical voice Support executive will apply technical knowledge related to computer hardware, software or network problem and providing resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions over the phone. Support will be provided by troubleshooting problems and clearly communicating technical solutions in a user-friendly and professional manner What does an IT technical support officer do? As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer. You'll be part of the IT crowd if you work in a technical support job or as a helpdesk operator, so you’ll be monitoring and maintaining the computer systems as well as the networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to. Technical support is vital to the ongoing operational efficiency of the company. Supporting the rest of the business with their ongoing IT requirements, the sky is the limit. Being promoted to a more senior technical support role and from there to a team, section or department leader. Technical support can provide useful experience for other jobs Entry requirements • A degree holder who insist to make career in technical field • The computing world evolves very quickly and new technologies are always being developed so it is more important that candidates keep IT knowledge up to date. • IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. • installing and configuring computer hardware operating systems and applications; • talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues • testing and evaluating new technology; • Stay current with system information, changes and updates • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; Skills and knowledge • Knowledge of customer service principles and practices; • Effective listening skills; • Multi-tasking capabilities; • Problem Solving, Verbal Communication, telephone etiquettes, Customer Service, PC Proficiency Competencies • Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions • Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. If you're... A logical thinker with excellent problem-solving skills, excellent communication skills and who like to keep up to date with the latest technology then you may be the perfect candidate for working in technical support. You’ll receive a high standard job training before you start up your job No contract or bond If you’re interested get back to me by sending your CV to or call @+91- and fix up your interview

​This company are a world leading manufacturer in the digital print and graphics market. Since establishment they have shown consistent growth and expansion, thus emphasising their stance as the best in the business. Due to this ongoing success, they now require a Technical Support Advisor to join their team. In this role you play a key part in the 1st line support team, assisting customers through answering technical quires and offering product support and knowledge. Full training will be provided on specific company products. This is a great opportunity for someone who enjoys technical work and is looking to build a career in a technical and customer service environment. The role: *1st line support on company products *Customer service office environment *Full training and development opportunities The person: *Technical or engineering background *Customer service experience *Looking for a career with training and development​ Location: chennai Role: Tellecaller Regards, Rithik HR Recruiter 7448579492

GEEKS TECHNICAL SUPPORT LLC. (Largest Tech Support Company in Tricity) Geeks Technical Support is an independent provider of technical support services for brands like Dell, HP, Asus, Microsoft, Canon and many others. Use of names and trademarks are for reference only. Geeks Technical Support is a global company employing technicians across US and India. Our team of computer experts and specialists are happy to cater to our customers and resolve issues to serve customer needs! Geeks Technical Support is the next-generation computer support service provider for consumers and small businesses in United States, Canada, United Kingdom and Australia. We use our tools to cater to the needs of our customers and help them with each and every kind of technical issue. Role Overview: Responsible for providing telephone/email/chat, online and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software Requirements: 1 to 2.5 years of relevant work experience required. Graduate or Undergrad with 1 year of International Call Center Voice experience Should be willing to work in shifts in a 24 x7 work environment Excellent telephone soft skills & thorough telephone functional skills Location: SCO 142- 143, 2nd Floor, Sector 34a, Chandigarh Role and Offerings: Salary: INR 2, 00,000 - 4, 00,000 P.A Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO,Customer Service, Operations. Role Category: Voice Role: Associate/Senior Associate Contact Person: Mr. Shashi Kant / Sanjeev Sharma Contact Number: 7087216800 / 9872388183/ 01724661486 Shashikant@geekstechnicalsupport.co Sanjeevsharm a.hr@geekstechnicalsupport.co hr@geekstechnicalsupport.co Sc o- 142- 143, 2nd Floor, Sector 34A, Chandigarh

Designation:- Technical Support Engineer - Level 1 & Level 2 (Voice Support) Roles and Responsibilities:- You would be engaged in technical troubleshooting for internal and external customers. Engaged in handling calls of Enterprise & different business units (Internal & External) Provide World Class Customer Service. End to Transaction of Reports. Need to maintain Accuracy in Reports. Ability to work effectively in a team environment Pleasant, professional, and courteous personality Excellent verbal and written communication skills Strong administrative skills: organized, efficient and versatile Strong customer service approach to dealing with people at all levels internal and external Skills:- Rotational Shifts Graduates fresher s with excellent communication skills. Undergraduates with min 6 months Call Center Experience 0-5 year s exp. Immediate joiners. Additional Information:- N/A Key Words: Voice, Technical Support, Tech Support, Service Desk, IT Helpdesk, Helpdesk, Networking, B2B, Technical Support Engineer, TSR, TSE, TSO, Engineer, Fresher, Call Center, BPO, Callcenter, Customer Support, Fresher. Questionnaires: N/A Interested people please revert with their profiles at or call Swetha

We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team. Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues escalated by junior support staff Manage customer issues related to the installation, configuration, and operation of the product suite and cloud deployments on a timely basis Act in a development capacity on product and process improvement projects Document defect and enhancement requests on behalf of customers Drive Post Mortem analysis for customer incidents and push for preventive measures to avoid future recurrence Give customers prompt and reliable updates related to applications Work with internal teams in a consultative and supportive role Train teams/members on the nuances of applications using simulations when... HR ANU 91760@@@74538

Key Responsibilities: Management and resolution of technical issues logged by customers in the U.K. Drive improvements in process and culture within the RM group, with a focus on both internal and external customer satisfaction. Contribute to technical support knowledge base. Minimum Qualification and Experience: Having at least 1 to 4years of work experience in technical support. Mandatory Skills: Experience in Windows Server , Win 7,Win 8. Experience in Active directory & group policies. Exposure to IIS, DNS, DHCP, TCP/IP, Microsoft network concepts and Microsoft platform client server network. Experience in managing Antivirus products (Symantec corporate edition). Expertise in Backup solutions (Symantec backup exec, MS NT Backup). Exposure to troubleshooting hardware issues. Desired Skills: Knowledge in VM Ware, Hyper V,SAN,Exchange,Office 365. Knowledge of remote support tools like Netop, PcAnywhere, RDP, Logmein (Rescue) etc. Exposure to disaster recovery of servers. Configuring and troubleshooting VLANs, switches, routers. Familiar with storage solutions. Competency Requirement: Should be customer focused with an eye on customer satisfaction. Excellent communication skills, both written and verbal. Ability to work well under pressure. Good planning, organising & time management skills. Must be a team player, energetic with a positive attitude.

Job Description LOOKING FOR THOSE WHO HAVE PRIOR EXPERIENCE IN TECH SALES AND SUPPORT RELATED TO UPSELLING LOCATION: GURGAON /NOIDA/DELHI NCR PROCESS:INBOUND VOICE PROCESS 5 DAYS WORKING CAB/MEAL/LUCRATIVE INCENTIVES US SHIFT SALARY MAX 40k CALL BRIJESH / POSITION TECHNICAL SALES TECHNICAL SUPPORT CUSTOMER SERVICE OUTBOUND SALES TEAM LEADER MANAGER BRIJESH /

*Our Client Cognizant – Coimbatore, requires the following personnel for their NSS-GSD Team in Coimbatore.* *TECHNICAL SUPPORT ENGINEER* * Fresher / Any Graduate (2012 to 2015) * Strong verbal Communication to handle remote support. * Knowledge of Windows 7/8 Troubleshooting. * Eligible for all facilities provided to on role employee. * Male/Female. * Job location *(Cognizant Solutions) Coimbatore.* * Salary 12k CTC & 9K Take Home. *Walk-In Interview(1st Level Interview):* *04-12-2015 & 05-12-2015 10.30 AM to 01:00 PM* *CMS IT Services,* *Opp to Kalyan Sarees,* *100 ft Road 5th Street,* *Gandipuram,* *Coimbatore.* *Contact – (Venkat 9944139625)* * *Bring ur Updated CV.*

Responsible for application monitoring and escalate to L2 and Admin team in case of any issue found after preliminary remedy steps. Responsible for handling support tickets. Need to Monitor the Application and willing to work in shifts. Level 1 support. Need to reply support tickets or route to respective team. Trouble Shooting as per preliminary guidelines to resolve issue and escalate to L2 and Admin team. Performing backup on necessary basis. Deployment of service releases, patches, requests and customization