Team leader customer

Team Leader-Customer Care will be responsible for the overall experience and satisfaction of the customers starting the cycle from getting their queries till the time their orders gets delivered and even after that. Graduate candidates with an experience of 1-2 years will be preferred for the same. Candidate must be fluent in English and Hindi Language....

Job Description: Looking for candidates strong in Operations & Team Management for the "Team Leader Customer support-Operations" role. Company: Flipkart Qualification: Any Graduate Experience: 3 to 8 yrs. Salary: P.A No of Openings: 7 Details of the role as under. Overall Experience: 3+ yrs Relevant Experience: 1+yr of TL exp on papers (Experience as a Team Lead in BPO Operations for Inbound/Outbound, Voice, Technical/ Non-Technical process only entertained). Experience in daily operations & team management Work Location: Ozone Tech Park, Garvebhavipalya, Bangalore Education: (Diploma)/ Graduation/ PG Workdays: 6 days-Rotational Work timings: Rotational shift Language Proficiency: English & Hindi Immediate Joinees preferred Cab facility avaialable (Paid benefit) Overview of the role: Must posses Customer Service Attitude, Mentor and develop the team, Responsible for Teams performance on operational Metrics Preferably from BPO background, Effectively manage shift operations. Strong Knowledge and Experience on Operational Metrics. (CSAT, AHT, Shrinkage, Quality scores, RAG analysis, Maintaining SLA, Attrition management Etc) Handling Escalation calls of Customers and confirming Customer Satisfaction, track & ensure closure of complaints. Strong Rapport building skills with Team amp; stakeholders, ensuring less attrition in the team Evolve more effective work process for improving customer interactions. Constantly monitor & review performance metrics for achievement of objective To effectively manage Contact Centre operations for constant performance achievements. Contributing as a revenue Generator for the given project. Identify relevant training needs of agents; ensure effective implementation. Interface with IT/HR/ Training/Quality inorder to improve the teams Performance Venue: Flipkart Internet Pvt. Ltd. No., Ozone Manay Tech Park(Ozone Group), 7th Floor, Garvebhavi Palya, Hosur Road, Bangalore - Landmark: 3kms from Silk Board, Near Oxford Institution, Opp. Nandi Toyota Showroom(2nd one)---Kudlu gate.

Permanent Graduate Desirable worked in Healthcare/ Diagnostics in Same role Experience of Handling Customer support in supervisory role for 2-3 Yrs. Eligible Freshers may be considered

Customer Care Executive / Team Leader Looking for Customer Care Executive. Salary Rs.... Candidates should be12 pass... good communication in Hindi and able to convince customers.... salary-no constraint for deserving candidates... No target... Interested candidates can call us or walkin with your updated CV.

Team Leader – Inbound process • He or she must be handling team of employees. • Must be having good knowledge of Dialer. • He/She should have knowledge of calculating the Attrition ratio. • Hands on making reports. • Good team handling skills. • Experience in handling customer service team Skills Required:- • Graduate in any steam. • Should be good in communication skills. • Should have good hands on Excel & Formulas/ Dashboards. • Open for rotational shift if required depend on process requirements. CTC- upto 22CTC Location – Naraina Industry- BPO Interested candidate may apply or call Rachna at For more openings visit "srpl.in"

CUSTOMER CARE SERVICE N TEAM LEADER Salary International .. SUNDAY FIXED OFF* LANGUAGE: HINDI ONLY* FRESHER & EXPERIENCE* EASY SELECTION... BEST OPPORTUNITY TO MAKE YOUR CAREER & TO IMPROVE YOUR COMMUNICATIONS SKILLS... We've walk-ins between AM to 5:30PM

Team Leader, M / F candidates can apply We Have An Urgent Requirement For Customer Care Executives * nternational BPO* Day/Night Shift.* AGE: Years. * Minimum Qualifications:-12th To Graduation. * Full Time * Salary: 8k - 16k Incentives * Sunday Off * Languages: Hindi & English.* Freshers & Experience * Looking for Customer Care Executive. Salary Rs. to . candidates should be graduate or 12th fresher and experience both can apply good communication skills attractive salary incentives for both domestic and international process inbound/outbound process....

Team Leader,Tele Calls Work In Bpo WE HAVE AN URGENT REQUIREMENT FOR A REPUTED COMPANY... BASIC REQUIREMENTS:* EDUCATIONAL QUALIFICATION:- 12TH PASSED OR FAILED, UNDER GRADUATE, GRADUATE.* GENDER:- FEMALE / MALE.* DESIGNATION:- CUSTOMER CARE EXECUTIVE.* SHIFT:- DAY SHIFT.

Team Leader -Sales- Leading e-commerce industry Team Leader -Chennai & Mumbai Bike -Mandatory Salary - Best in the Industry Will be responsible to Manage Field Executives. Lead Generation Will be responsible to achieve team targets. candidates from FMCG/Insurance/Telecom or any other industry Field sales experience also can apply for the same.

Team Leader for BPO in Bhadup Need Dialer Team Leader profile with 3 years plus experience in Adequate Dialer knowledge of Genesis, salary will be 20K to 25K. For Bhandup location.

TEAM LEADER Interviews (Morning Shifts) Job Description: Here is an opportunity for Male and Females for one of leading for aTEAM LEADER jobs in westDelhi for at a starting packages of K in hand + incentive, day shifts Eligibility Requirements: • Must have a ok communication • Qualification: Graduate • Fresher / Experienced are welcome • B-tech Fresher’s Welcome Salary Package: • k in hand + incentive • DayShifts Place of Interview: west Delhi For Interviews Visit us: Contact Person: Sahrin Khan Mob No.: Address: A-83, Ground floor,Gali No. 2, palam ext. Sector-7 Dwarka. Land Mark - Near Ramphal chok, Icici Bank, Gold Gym Visit us on www.tathaastubpo.com or Mail us your Cv on: or Join tathaastu community on Facebook to keep you update on current Interviews/Hiring’s. https://www.facebook.com/friends /requests/?fcref=rup

Team Leader – Outbound sales • He or she must be handling team of employees. • Must be having good knowledge of Dialer. • He/She should have knowledge of calculating the Attrition ratio. • Hands on making reports. • Good team handling skills. • Experience in sales campaining, presales telecom, Dth(Set up boxes HD), & jobs portal, out bound sales. Skills Required:- • Graduate in any steam. • Should be good in communication skills. • Should have good hands on Excel & Formulas/ Dashboards. • Open for rotational shift if required depend on process requirements. CTC- upto 22CTC Location – Naraina Industry- BPO Interested candidate may apply or call Rachna at

Team Leader For General Insurance Process Responsibilities Of Candidates Include: Candidates Having Experience In Insurance (General) Age - 20yrs To 30yrs Candidate Should Be Able To Manage Team. Generate Team Performance Report. Candidates Should Be Able To Close Deals. Carry CV Meet HR Deepa - 8425975037 Spot Selection Interview Address- Univertec Solutions 1103-06, Technocity IT Premises, Sector X- 5/3, T.T.C. Industrial Area, Mahape, Navi Mumbai.

Team Leader hiring for Broadband company,min 4yrs exp Graduate with good communication skill and 4 yrs exp in direct sales and team handling can apply sal-negotiable vac-4 interview on monday reply with cv

TEAM LEADER IN COLLECTION PROCESS EXPERIENCE TO HANDLE 25 TEAM MEMBERS IN TELECOM COLLECTION PROCESS IN CHENNAI, SUNETHRA INFOTECH PVT LTD FLAT NUMBER 1A SHIFA ARCADE BHARATHI NAGAR, 1ST STREET T NAGAR CHENNAI 600017, MOBILE NUMBER 9840242473