COMMUNICATION SKILLS WORKSHOP IN INDIA

Module 1: Communication Skills: 8hrs o Understanding communication and its process o Critical Elements of Effective Communication o Role of face to face communication o Handling Conversation o Recognize the basic communications styles & assess your own o Identify the most common barriers to effective listening & communication o Essential listening and questioning techniques o Positive communication o Communicate with impact o Maximize your verbal and visual communication skills o Speak fluently and confidently even under stress o Listing and overcoming the filters/barriers in a process o Learn the ways to give and receive constructive feedback in business settings o Develop effective listening skills