HOW DOES A NETSUITE VENDOR RETURN AUTHORIZATION AND RETURN G IN BANGALORE

In Today's agenda we are discussing about Return Merchandise Authorization RMA in Oracle NetSuite. It is a numbered authorization provided by a mail-order merchant to permit the return of a product. Some companies allow only defective products to be returned; others allow any software to be returned if it is unopened. To return a defective product, a typical process following and it is also varying from companies to companies norms. The return to vendor process in Oracle NetSuite begins with a requirement to return an item to a vendor. The initial activity is to request a Returns Material Authorization (RMA) from the vendor. This is a manual step and the RMA number is entered into a text field in the return purchase order. How does a return authorization work? •The customer must call the technical support office and speak with a technician •Technician helps to determine whether the issue or complaint associated with the product is correct or not. •If the technician feels that the product is defective, the technician issues an RMA. •The customer must write the RMA number on the outside of the box that the product is being shipped. •Finally, the customer mails the product. A return merchandise authorization RMA, return authorization RA or return goods authorization RGA is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period.