Customer support voice process

Dear Candidate, Greetings from Lane Consultancy Services, Job description enclosed below for your kind reference. Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream). Post Graduate (ME/MTech/MA/MSc etc) Need 15yrs of Educational background. Year of Passing: Any (provided ready to join immediately). 10th + 12th + 6Months exp/10th+12th+3 years degree to be completed. Candidate should have all original Documents(For verification) Job Location: Chennai Process: Customer Support Process (voice) Process: UK Banking Process. Shift Timing: 12 PM To 12 AM Work Experience: Freshers / 6 Months - 1 + Years of Experience in International Voice Process will be considered. Designation: Customer Support Executive / Senior Roles and Responsibilities: 1.We prefer Freshers with Excellent Verbal Communication Skills (English is Mandatory). 2.Handling both Inbound & Outbound calls. 3.Ability to handle the customer calls and must have go getter attitude. 4.Able to understand the banking process. 5.Should possess basic accounting knowledge. Keyskills: 1.Handling client calls 2.Excellent Verbal Communication skills 3.International Voice Process 4.Customer Service Executive Contact person: Nithya Contact Number: . If you are interested means, please send your profile to Please refer and share this mail to your friends too. Regards, Nithya Gajendran HR-RECRUITER Mobile: +91 E-Mail:

Customer Support Officer Job Description: Customer Support, International Voice Process, UK/US Shift, Inbound/Outbound Process, Excellent Communication Skills, Any 2 days OFF, Pick and Drop provided Any Graduates, Qualification: Any Graduates (with/without Arrears) Candidates pursuing through Correspondence can also apply Candidates Profile: Refer to the Job Description Above Work Location: Chennai Salary: Fresher 9.5 TH (with arrears) Fresher 10.5 TH (without arrears) Interested candidates Contact Karthik -

Dear Candidate, Greetings from Sun Business Solutions!!!!! Position title: Customer Support Executive Department: Customer support (Voice Process) Job Location: Chennai Requirements:- Excellent communication skill Experience in call center is an advantage excellent listening and answering skills any diploma, and degree Scope:- Excellent pay Planned career growth Comfortable working environment If you find the above position interesting, please forward your resume (Forward your CV to ) Direct Walk in Interview on 14thJul th Jun 15

BPO - Customer Support Voice Process -Day Shift Job Description Send me Jobs like this Qualification: Any Graduation Fresher or Experience Required Skills: Good Communication in English+Hindi Salary: Upto 17kTH + Inc + Transport Shift:Day Rotational Shift Interview Rounds: HR, V&A and OPS Regards, KAVI HR 7092581678

Job Description Voice Process, US Customer Support, B2B process, Healthcare Process Fixed Sat & Sun off, Requirements Candidates with Good Communication Skills, Positive attitude, Innovative &Logical, Flexibility to work in Shifts Candidate with Exp in AR Calling Added Advantage Shift timings 5.30 pm – 2.30 am 6.30pm-3.30 am Transport Point pick and Door drop Qualification BE/B.Tech and PG graduates apply Any Graduates and max candidates with 3 backlogs can apply. Interested candidates can contact Karthik- Venue Altis Career Solutions Pvt. Ltd. No.6/36, Sivan Koil Cross Street, Kodambakkam, Chennai - 24

HGS-IN/Template/HR-ER/-Ver 1.0 Page 1 Competencies Key Parameters Think Strategic (a) Big Picture Perspective: Is able to understand the impact of individual performance to meet / improve own targets (b) Business Acumen: Demonstrates basic knowledge and ability to use various applications / tools related to the function / engagement At an individual level complies with do's & dont's of policies, procedures& regulation as applicable to the engagement / function Is aware of metric applicable to the role Has the basic knowledge of policies, procedures and regulatory compliance Drive Results (a) Planning & Organizing: Maintaining TAT Understanding and adhering to quality standards Maintain all Hygiene and Process Metrics (b) Directing & Monitoring NA (c) Accountability Acquiring knowledge & skills of related areas of the process Understands, knows, and interprets different complex scenarios and is able to resolve all assigned tasks. Update oneself to changes in product on a daily basis. Average Handling Time (AHT) target to meet as per process (d) Problem Solving & Decision making NA Partner with Customers a) Relationship Building Ensure Customer is satisfied on all transactions & they are given quick resolutions Escalate Long Pending Issues of Customers to supervisor / appropriate Desk Give Correct and Complete Resolution to Customers on all transactions to avoid Repeat contacts by Customers. Be Polite with all Customers b) Passion for excellence Adhering to the KPI, and understanding Quality & Auditing parameters Sub-Process Name: Equivalent Grade: DS1 Role: Associate HGS-IN/Template/HR-ER/-Ver 1.0 Page 2 Provide First Time Resolution [FTR] on all transactions High level of integrity Ensure Customers Account Information is not compromised Zero Fatal Error (FE) Lead People a) Managing Self Understand the company policies and adhere to it diligently, basic professional standards and established procedures, policies before taking action and taking decisions. Adhere to attendance and punctuality norms Assumes responsibility for work activities and coordinating efforts b) Inspiring others / Managing teams Mentor & coach new members of the team based on requirement Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Desired Knowledge, skills and abilities Possess basic Contact Center operations knowledge Good reasoning and analytical skills Able to communicate fluently in the language required for transaction Typing skills as required by the process Active listening skills Passion to learn Influencing skills Ability to comprehend the customer requirement well Desired qualifications (including certifications) Under-Graduates / Graduates Desired years of experience 0-1 year Internal Customers, if any N/A External Customers, if any Customers

geeting from Firststep consultancy -- Hiring f or US Process International Voice - Inbound Salary - 22000/-K CTC +3357 Quarterly Bonus+ up to 10k Incentives + Allowances+both side cab Shifts: Night Shift or day shift Off - 5 Days working - 2 ROTATIONAL Off Work location -Bangalore Qualification: Any qualification with Very good English communication Skills. contact no: 9036011525 HR Madhuri email; madhuri.firststep@gmail.com No Fees!!! No Charges!!! Interested candidates contact me.

customer support voice in mnc quick selection Experience: 0 - 3 years Skills: International Voice Support, Customer Support, Voice Process, BPO, International Call Center, Customer Support, Customer Service, Customer Care Executive, Customer Care Industry: ITES/BPO Functional Area: Customer Service/Call Centre/BPO We have an Excellent opportunity in a leading MNC for freshers and experienced!!! JD Good communication in English. A Person with a good Attitude Rotational shift Rotational Week off. Five days a week working. Two way cab facility. Basic training. People friendly. Self-motivated person. Inbound calls. Is an excellent platform to work and grow in a Renowned MNC. QUALIFICATION:- Any Graduate SKILLS (common for all):- Excellent communication skill in English. (for experienced) Anyone having International Voice experience can apply. Experience from healthcare domain will be preferable. salary; 13k -20k job type; permanent / fulltime / onroll with regards; miss; SOFIA -HR 89-25-177-998

Customer Support HDFC Process WE HAVE AN URGENT REQUIREMENT FOR A REPUTED COMPANY... BASIC REQUIREMENTS: EDUCATIONAL QUALIFICATION:- 12TH PASSED OR FAILED, UNDER GRADUATE, GRADUATE. GENDER:- FEMALE / MALE. DESIGNATION:- CUSTOMER CARE EXECUTIVE. SHIFT:- DAY SHIFT. PROCESS:- VOICE PROCESS(INBOUND). SALARY:- /-.

Job Description: Role: Customer Support - Voice Process (Permanent role) Nature of Job: Resolving the queries of the customer via call Qualification: Any Arts and Science graduates can apply Should have excellent English communication Should have basic knowledge about Broadband, ISP, Smartphones, Laptop, Telecom, Networking, Troubleshooting, Customer Support Should know to handle the customers and resolve there issues Two way cab will be provided (pickup & Drop) Work Location - Chennai. with Regards, Brindha - HR gsbrindha2021@gmail.com 73582&32554

We are hiring freshers for Tamil,English,Malayalam,Kannada,Telugu & Hindi voice process Eligibility: 10th to Any Graduate Salary: to Candidates who can speak any of these languages can immediately come for interview contact preethi- Interview Timings: Mon to Sat 9.30am to 2pm Venue details:Spark infotech pvt ltd,no 5,royal homes,6th street,nandanam,chennai

GREETINGS FROM FIRSTSTEP CONSULTANCY SERVICES REQUIREMENTS IN MNC BPO POSITION SUMMARY CUSTOMER SERVICE EXECUTIVE & SR .CUSTOMER SERVICE EXECUTIVE MINIMUM ELIGIBILITY: o AGE:19 yrs TO 40 yrs o Education / Qualifications:10th/puc/graduate o Cab:2 way cab provided KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries SALARY: • 14k to 24k+incentives SHIFT: • US/APAC/NA LOCATION: Bangalore Immediate Joinee required. CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com Refer your friends also.. FirstStep Consultancy Services. BTM 2nd stage, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.

WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPOS IN BANGALORE. Are you a Fresher/Experience (Any Experience) with Good Communication Skills and Looking out for an Opportunity to Join a Call Center / BPO in a Night Shift. Qualification: 10/PUC/Diploma/Graduates/PG Experience: Any fresher or with any experience can apply Available Positions:- Customer Support & Technical Support Available Process:- Voice Support Available Shift Timings:- UK Australian US & Day Interview Rounds:- HR Voice & accent Operations Note:- All these rounds are held @ our office. Salary:- Starts with 1.2 L/A to 4L/A based on experience for more details call Sathish 9886644972

Key Skills: Customer Care Support, Good Communication, BPO. Language: English & Kannada/Hindi/Telgu Qualification:-12 th Pass + Above Age: 18 to 28 Job Type: Full Shift: call-9540359767

Urgent opening for customer support (voice and Non voice) This is to keep you informed that we have requirement for PPC Customer Support Representatives (Voice Process). We require only fresher’s with good communication skill with typing knowledge considered. Salary - Rs./- CTC Take-home Rs./- Experience: fresher only First round – HR Second Round - Aptitude/Technical/ Essay test Third Round - Telephonic Round from Bangalore. (Final Round of interview) We provide cab for night shift which will be only point to point PPC – Pay Per Click It’s purely night shift process. There will be training for 12 days in which we have certification. Elimination will be there in training period Walking time: am to 4.00 pm Venue: EJ Promising Consultancy No: 89/6,AXA complex 1st floor,ph road Vasantha nagar Avadi chennai-54 Contact: Banu

Hiring for Tech support voice process with good salary package 1. Job Role:Technical support, Customer Support 2. Role designation: Technical support, Customer Relationship officer 3. Skills required: English + Telugu+ Hindi English + kannada + Hindi 4. Education qualification: Any Graduation including BE, Btech, (below 60 % can apply) MBA, under graduation can also apply BCA- pass-outs, Diploma with 15 years of Education(. Responsibilities: Resolving the issues over e- mails 6. Salary range: 12k to 19k Hike for experienced candidates 7.Working Venue Details: Bangalore 8. Shifts: girls day shift Boys rotational shift 9.5 days working Contact:/ Email:

Required: Customer Technical support Voice Process UK Night Shift 5 days working Location Ambala Cantt Salary 15-25k Girls and boys Freshers or experienced For girls Morning Shift Good communication skills Pls forward your cv with Pic call Unipro Consultants for interview telephonic rounds

Good Communication Skills in English & Hindi along with Kannada (or) Telugu (or) Tamil (or) Marathi (or) Gujarati (or) Bengali Basic skills required: •Excellent communication skills •Well versed with computers & ability to navigate between screens quickly while speaking with customers •Any Graduates or Undergraduates with 0.6 to 2.0 Years experience for an easy process •Fast learners with a passion for customer service •Freshers with good communication skills can apply

Key roles and responsibilities- •Persuade potential customers to purchase a product or services •Describe product or services, respond to question •Need to do problem analysis and resolution of software problems •Have to handle clients professionally during all interfaces Educational Qualification- •10 + 2 •Degree/ Diploma in any principle (IT degree/ diploma preferred) Experience- •2-4 years of experience in US tech support voice process as team leader Key Competencies- •Good in Communication (Both Verbal & Written) •Excellent team working and commanding power •Ability to work within a fast-paced and constantly changing environment •Self-motivated to work independently, with team support, to close business •Demonstrated commitment to completing tasks and objectives •Should be comfortable working in night sift (21:00- 06:00) IST •Should have sound knowledge of hardware, software and networking

Dear Candidate, Greetings from Lane Consultancy Services, Urgent opening for in HCL Technologies Ltd Job description enclosed below for your kind reference. Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream). Post Graduate (ME/MTech/MA/MSc etc) Candidates having backlogs up to 4 papers can also attend. Need 15yrs of Educational background. Year of Passing: Any (provided ready to join immediately). Job Location: Chennai Process: Technical Support process (Voice) Customer Support Process (voice) Job Description: Trouble shooting for Broadband related issues Setting up wireless connection on Laptops and Desktops. Connectivity issues with ops Modem, Routers, Hubs and Switches. Dealing with network connectivity LAN, WAN and MAN Checking the exchange line issues / outages / fixing appointment with the technician at UK. Skill set required: Excellent Communication Skills Immediate joiners are preferred Willing to Work in Night / Rotational Shifts Benefits: 5 days working Doorstep Pick-up and Drop available Performance Appraisal - Twice a year Incentive during training period Opportunity to do MBA while working in HCL Internal Job Postings Available (The purpose of this policy is to foster a work place where qualified employees are encouraged to seek various career opportunities within the organization, gain valuable work experience, enhance their competencies and increase job satisfaction) This will be applicable only after 1year of completion with the organization. Interview Date-1st July (Wednesday). Interview Time- AM To PM Venue- LANE CONSULTANCY SERVICES No 67, 2ND floor, Madhavaram high road, Perambur,Landmark-Near canara bank Rounds of Interview: (i) Initial Screening (ii) Voice and Accent If you are interested please walk in to our office with your updated CV or for more information call back to . Contact person: Nithya Contact Number: . Regards, Nithya Gajendran HR-RECRUITER Mobile: +91 E-Mail:

Job Description Inbound and Outbound voice process Minimum 12th pass (Fresher or Exp) Salary - 9k to 13k 24*7 Rotational Shifts Location- Chennai Cabs Available Huge Incentives Salary: INR 50,000 - 2,00,000 P.A. Industry:BPO / Call Center / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Non Technical) Employment Type: Permanent Job, Full Time Keyskills customer care customer service customer support voice process Regards Nandhini-HR 9962321948

Greetings from Mannah Hunt Solutions Excellent opportunities with Top MNC Bpo's for International Voice process Only Candidates with Excellent Communication Skills can apply. We have both Inbound and Outbound processes available for both UK and US shifts with branded BPOs Age: 18 yrs to 32 yrs. 1) AR Caller / Customer Support Executive - U.S shift (5.30pm-2.30am / 9.00pm-6.00am) Attending both Inbound & Outbound calls. Fixed shift from Mon-Fri. Sat and Sun compulsory offs. Freshers and Experienced Candidates with International Voice Experience can apply. Min Experience required is 6m; Max up to 3 yrs exp is considered Edu: Any Graduate (Art & Science graduation preferred) Salary: Fresher: p.m Exp: Max up to 22k+Food+Incentives can be provided. Pickup and Drop facility provided. 2) CSE - U.K shift (Any 9 hrs between pm-am) from Mon-Fri Inbound process (No Sales) Sat and Sun offs Freshers and Experienced Candidates can apply Edu: Any graduation acceptable (Post Graduation not acceptable) Salary: p.m p.m + incentives + Cab (Pick up and Drop) can be provided Please call / or send your resume to to apply Regards Delphine Email: Mobile number: