Email support

Email Support Services: Responding to emails received is crucial for any business, especially these days where email has become a major communication medium. Large organizations receive loads of emails daily and responding to each one of them becomes a tedious process for them and so such companies started to outsource their Email support to BPO companies. Chat Support Services: It's becoming inevitable to address queries of online customers as businesses are inclining towards online mode. Chat support creates opportunity to answer customer's questions instantly while they are browsing, facilitate their online experience for smoother navigation and grab them from dropping out. The chats can be either solving a product or service related query or request for a call back or selling a product or service. We offer Chat support service to handle such process. Qualities of a good chat support 1.Instant responses 2.Use of Easy to understand language 3.Professional 4.Error Free 5.Proactive Benefits: 2 Way Cab Facility Provide Food Provide by Company Saturday and Sunday off Who are all Interested in this process can contact AKILA HR Recruiter 9884844385 Thank you.

MNC IS HIRING FOR NON VOICE PROCESS/ EMAIL SUPPORT Our Company is Hiring for Customer Support,Email support and Non Voice Process. Interested Candidates can Walk-in to the below address and Meet SRIDEVI for the further rounds. Interview Mode- Walkin Interview WALK-IN DATE for interview:- 18 March 2016 WALK-IN TIME:- 10am to 3pm CONTACT PERSON:- SRIDEVI(9945764799) Job Description - *Profile Email support/ Non Voice Process *Qualification Graduation(BE,Btech,MA,MCA,MBA,Mcom also eligible) *Shifts Rotational Shifts *Cab Facility Free cab facility *Work Location Garvebhavipaly(Behind RNS MOTORS) *Salary UPTO 1,80,000 You can also refer or bring your friends with you. * Mention TO MEET HR SRIDEVI on the top of your resume Address HGS Chambers (Narendra Arcade), 2nd Floor Behind RNS Motors (Maruti Suzuki), Garvebhavi Palya (Next Stop after Bomanahalli) Hosur Road, Bangalore Landmark (Behind RNS MOTOR) For Further Details ContactSRIDEVI(9945764799) HR - HGS

Direct Walk-in drive for Email Support(Non Voice) Spot Offer !Walkin With Resume and Walk Out with Offer Letter !! Dear Candidate, Greetings from Hinduja Global Solutions!! Our Company is Hiring for Customer Support,Email support and Non Voice Process. Interested Candidates can Walk-in to the below address and Meet SRIDEVI for the further rounds. Interview Mode- Walkin Interview WALK-IN DATE for interview:- 8 Jan 2017 WALK-IN TIME:- 10am to 3pm CONTACT PERSON:- SRIDEVI(9945764799) Job Description - *Profile Email support/ Non Voice Process *Qualification Graduation(BE,Btech,MA,MCA,MBA,Mcom also eligible) *Shifts Rotational Shifts *Cab Facility Free cab facility *Work Location Garvebhavipaly(Behind RNS MOTORS) *Salary Best in Industry CONTACT PERSON SRIDEVI(9945764799) *You can also refer or bring your friends with you. Do share this post to those who might be interested in this profile. * Mention TO MEET HR SRIDEVI on the top of your resume Address HGS Chambers (Narendra Arcade), 2nd Floor Behind RNS Motors (Maruti Suzuki), Garvebhavi Palya (Next Stop after Bomanahalli) Hosur Road, Bangalore Landmark (Behind RNS MOTOR) For Further Details Contact SRIDEVI(9945764799) HR - HGS

FHH Hiring FP 8377875859 Customer Service Email Support FHH Hiring FP 8377875859 Customer Service Email Support FHH Hiring FP 8377875859 Customer Service Email Support

MNC COMPANY IS HIRING FOR NON VOICE PROCESS Amazing Drive Happening for Non Voice process at HGS ! Walkin Directly !! Dear Candidate, Greetings from Hinduja Global Solutions!! Our Company is Hiring for Customer Support,Email support and Non Voice Process. Interested Candidates can Walk-in to the below address and Meet SRIDEVI for the further rounds. Interview Mode- Walkin Interview WALK-IN DATE for interview:- 26 Dec 2015 to 28 Dec 2015 WALK-IN TIME:- 10am to 3pm CONTACT PERSON:- SRIDEVI Job Description - *Profile Email support/ Non Voice Process *Qualification Graduation(BE,Btech,MA,MCA,MBA,Mcom also eligible) *Shifts Rotational Shifts *Cab Facility Free cab facility *Work Location Garvebhavipaly(Behind RNS MOTORS) *Salary Best in Industry CONTACT PERSON SRIDEVI(9945764799) Spot Offer ! Walkin With Resume and Walk Out with Offer Letter !! You can also refer or bring your friends with you. Do share this post to those who might be interested in this profile. * Mention TO MEET HR SRIDEVI on the top of your resume *Please refer your friends Address HGS Chambers (Narendra Arcade), 2nd Floor Behind RNS Motors (Maruti Suzuki), Garvebhavi Palya (Next Stop after Bomanahalli) Hosur Road, Bangalore Landmark (Behind RNS MOTOR) For Further Details Contact SRIDEVI(9945764799) HR - HGS

We offer a wide range of bespoke multilingual email support solutions that enables your organization to provide high quality customer service and boost marketing efforts. With an efficient monitoring and quality control systems in place, we fully guarantee the effectiveness of our email support outsourcing services. Our clients obtain the following business benefits: Better-quality customer service Quicker responsiveness Faster fulfilment of orders Effective brand building Better connectivity Quicker resolution of customer complaints Get in Touch: Web: https://www.piemultilingual.com/multilingual-call-center/email-support-services/ Mail: show contact info

Immediate requirement for chat and email support professional freshers are welcome. Preferred:Minimum 6 months of MNC experience must, in email or chat process location: Chennai Interacting on multiple chats Responding to email queries Flexible with rotational shifts

Dear Candidate, We have openings for NON VOICE/ EMAIL SUPPORT/ TECHNICAL SUPPORT, Interested candidates can reach out us on the below mentioned number Interview Date:- 29 March 2020 to 15 April 2020 Interview Time:- 10 am to 1 pm Contact Person:- Sridevi 9945764799 (Telephonic interview) Job Description - * Qualification: -12/ Diploma/ Any Graduation/ Any Post Graduation * Day Shift * Age Limit:- Below 30Yrs * Experience:- FRESHER S or (0yrs to 2Yrs) * Salary: - 10000 to 30000 You can also refer or bring your friends with you. * Mention TO MEET SRIDEVI on the top of your resume Venue HGS Solutions Inc 2 166, 2nd Cross Rd, Hongasandra, Bengaluru, Karnataka 560068 https://goo.gl/maps/W4tGbMZnHmwewsSJ6 Please get down in garvebhavipalya bus stop and ask for RNS Motor our office behind RNS Motor or Opp to PAI Furniture

Roles & Responsibilities Pitch the Products to the Prospective Customers & make the closures Selling and negotiating skills Strong motivation skills and Performance-driven Maintains quality service by following organization standards. Excellent communication & coordination skills Ability to multitask Team player and open to learning Follow-up with the customers Must be able to work accurately, under pressure, to meet strict deadlines Fluent in English, Tamil & Hindi languages Key Skills: Polished communications skills – both verbal and written Multi-tasking skills The ability to prioritise tasks and delegate when necessary Great planning skills Accurate reporting skills Education: UG - Any Graduate - Any Specialization PG - Any Postgraduate - Any Specialization Industry: IT/ ITES Functional Area: ITES, KPO Role: Cold Calling/Email Support Executive Experience: 0 to 1 Years

Excellent Openings in Top Multiple MN C's Openings for 0 to 4 year experience spot offer letter on Process 1 International Customer Support Salary: to to 5 year experience in BPO industry Excellent Communication skill with 10+2/ B.E / B.tech / Any Degree / Any post graduation can walk in Process 2 Day shift inbound process Salary: + Incentives {No Target} Minimum 3 month experience in any industry with Excellent communication skills in English+Hindi+ Kannada or Telugu Any Graduate / Any post graduate Process3 Day shift Inbound Process { No Target } Salary: to 3 year experience Excellent Communication skills in English + Proficient in any south Indian languages such as any Kannada, Tamil, Telugu and Malayalam, Gujarati, Marathi B.E/ B.tech/ Any Graduate / Any post graduate Process 4 Domestic Inbound Process Salary: SSLC / PUC / Diploma / Any Degree Basic English + Any one language Kannada / Hindi / Telugu / Tamil / Malayalam etc Work location: Bommanahalli / Silk board / Shivajinagar / Cunnigham road / Hebbal / Indiranagar etc,,,, Refer your friends and forward to all Interview Location FiveBrosis Technologies NO: 204/B, Shilak Bhavan, 2nd floor, Above Shilak Medical shop, Millers vasanthnagar Bangalore 52. Contact: ANU /

Dear Candidate, Greetings from Hinduja Global Solution, JOB DESCRIPTION for Semi-Non Voice Process (Domestic) 1. Job Role: Customer Support 2. Role designation: Customer Relationship officer 3. Skills required: Essential Skills: Good Communication in English (Verbal & Non-verbal) Desired Skills: Typing 22 WPM with 80% accuracy, Computer knowledge: Basic, Should have basic Understanding about the Industry 4. Education qualification: Any Graduation including BE, Btech, MBA, BCA, Diploma with 15 years of Education (10+2+3),(No M,tech) 5. Experience (relevant or total): NA 6. Responsibilities: Resolving the issues over e-mails 7. Salary range: 1,70,000 to 2,00,000 8. Working Venue Details: HGS Bangalore 9. Shifts: Rotational 10. Free cab facilities. Interview Date: 28th Nov 2016 Interview Time: 10 am to 2 pm Contact Person: Roscillin 9944620095 INTERVIEW VENUE:- HGS Chambers, Behind RNS Motors, Gravebhavi playa, Next stop to Bomanahalli, Hosur Road, Bangalore. Thanks and Regards Roscillin Asem 9944620095 HR. Executive Talent Acquisition Hinduja Global Solution

Job description: The candidate should be able to understand and respond in English. We need candidates from BPO or customer support background. Ask questions to understand customer requirements Maintains database by entering and verifying the data Go the Extra Miles to meet sales quota and facilitate future sales Required Experience, Skills, and Qualifications: Proven experience as a telesales representative or other sales/customer service role Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Outstanding negotiation skills with the ability to resolve issues and address complaints. Identifying and assessing customers needs to achieve satisfaction - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Location: Surat Salary: 13,000 to - 35,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Call +91 8511539085 Website - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr.votiko@gmail.com

The Job Involves: - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality chat or email. - Understanding multiple products and processes. Roles and Responsibilities: - Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each mail / chat in accordance with company standards. - Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken. - Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency - Ability to understand and handle customers - Ability to achieve stretched targets and able to manage the organization standards - Maintain Superior quality service by following organization standards Required Candidate profile Strong interpersonal, problem-solving skills and English written communication skills Basic computer knowledge and technical skills Perks and Benefits # We have fixed shift timings. # PF, ESI or Group Insurance # Bonus & Appraisal once in a year # We provide food for all our employees as per their shift timings

Email Process Data Entry Accountant Back Office jobs at MNC Urgent Required For BPO Company. Exp: 0 to 2 years Starting Salary For Fresher's: 10,500 to 13,500 Email Process / client handling: - 11,500 to 18500 Data Entry / Data processing: - 12,500 to 18500 Accountant / MIS, team leader: - 18,600 to 22,850 Back Office: - 12,850 to 15,500 Customer Service Executive / customer support: - 13,550 to 16,800 Regards, INDHU -HR 89396 and 40910 Excellent written and verbal communication skills. Strong leadership skills and decision making abilities. Accountable and responsible. Skillful in conflict management and giving of constructive feedback. Job Type: Full Time Job Location: Chennai.

Description You can begin sending emails in mass with our exceptionally streamlined BulkMailVPS servers which can support your business benefit. We will set up an SMTP server for you with online mailing software that permits you to follow your campaigns opens, ricochets, withdrawal. Standard Plan: • CPU Core: 2 • RAM: 2 GB • HDD: 50 GB • Bandwidth: 1000 GB • Dedicated IPs: 1 • Mailing Software: Included • MTA: Exim/Postfix • You can use our free services: rDNS, DKIM, SPF • Send Emails: 50,000/day • Free support 24/7 • Price: $99.99/month http://www.bulkmailvps.com

HI I am Satish HVS HR manager of head HR department in #IGSERVICES We are urgent looking out 10+ Fresh and Exp Candidates Salary: Rs 5 000/- to 15 000/- Per Month candidates who want to join immediate are most welcome Criteria: ANY GRADUATE (technical / non- technical / IT/ NON- IT) Thank you BPO AND TELECALLERS VOICE PROCESS JOBS (Male/Female) DAY SHIFT Exp: 0 to 6 months Weekly off Location: Punjagutta Interview Skill: Good communication skills in B2B business Address: Satish Hvs HR-Admin IG Services Somajiguda Hyderabad TelanganA or share your email below FACEBOOK ID: IGJOBS

Are you still searching for a reliable PPC partner having expertise in Tech Support Business? Your search ends here! We are a team of PPC experts dedicated to Tech Support Domain. Our team experience will never let you down to get quality calls with quantity. If you are fed up with changing freelancers and also do not want to share a heavy amount of your monthly budget with PPC agencies, we are the right partners for you. Now you get relaxed as we are here to take the responsibility of your PPC campaigns. Our team members are certified professionals having an experience range of 4 to 6 years in managing PPC Campaigns all across Google, Yahoo, BING, facebook, etc. and are proving upto 8 calls on 10 clicks (the no of clicks may vary as per quality score and content of landing pages / website). We have served more than 50 tech support companies in Delhi, Gurgaon, Noida, Mumbai, Bangalore, Chandigarh, Jaipur, Ahmadabad and Udaipur having 2 to 35 seats How can we help you? As or our experience, we would suggest you to run PPC Campaigns of following verticals to get maximum ROI. We can provide you quality calls of any of the following services; - Email Support (AOL, Hotmail, Yahoo, Gmail, etc.) - Outlook Support - Printer Support (HP, Dell, Brother, Cannon, etc.) - Router Support (Netgear, Linksys, etc.) - Antivirus (Mcafee, Nortan, Escan, etc.) - PC Support (Slow Speed, Blue Screen, Optimization, etc.) - Operating System Support - Accounting Software Support (Quickbooks, Intuit, etc.) - Facebook - Pogo What all would we do? Getting quantity of quality calls can’t be achieved by just managing the campaigns. In order to load you with calls, we not only manage your campaign but also monitor your competitor’s campaign. This gives us an extra edge to rank you higher with comparatively less CPC. Our domain expertise would lead you to get; - Optimized landing pages with improved Quality Score. - Maximum ROI based on Geographic Location. - Effective and refined keywords for each AdGroup. - Optimized CPC as per current market trends. - Increased quality calls, NOT quantity. For any further clarification, call@ 7503020504 Email: shivsing@gmail.com Skype: singh.shiv Gtalk: shivsing

Are you still searching for a reliable PPC partner having expertise in Tech Support Business? Your search ends here! We are a team of PPC experts dedicated to Tech Support Domain. Our team experience will never let you down to get quality calls with quantity. If you are fed up with changing freelancers and also do not want to share a heavy amount of your monthly budget with PPC agencies, we are the right partners for you. Now you get relaxed as we are here to take the responsibility of your PPC campaigns. Our team members are certified professionals having an experience range of 4 to 6 years in managing PPC Campaigns all across Google, Yahoo, BING, facebook, etc. and are proving upto 8 calls on 10 clicks (the no of clicks may vary as per quality score and content of landing pages / website). We have served more than 50 tech support companies in Delhi, Gurgaon, Noida, Mumbai, Bangalore, Chandigarh, Jaipur, Ahmadabad and Udaipur having 2 to 35 seats How can we help you? As or our experience, we would suggest you to run PPC Campaigns of following verticals to get maximum ROI. We can provide you quality calls of any of the following services; - Email Support (AOL, Hotmail, Yahoo, Gmail, etc.) - Outlook Support - Printer Support (HP, Dell, Brother, Cannon, etc.) - Router Support (Netgear, Linksys, etc.) - Antivirus (Mcafee, Nortan, Escan, etc.) - PC Support (Slow Speed, Blue Screen, Optimization, etc.) - Operating System Support - Accounting Software Support (Quickbooks, Intuit, etc.) - Facebook - Pogo For any further clarification, call@ 9911965767 Email: Sudhir.bhakri@gmail.com Skype: sbhakri9

Are you still searching for a reliable PPC partner having expertise in Tech Support Business? Your search ends here! We are a team of PPC experts dedicated to Tech Support Domain. Our team experience will never let you down to get quality calls with quantity. If you are fed up with changing freelancers and also do not want to share a heavy amount of your monthly budget with PPC agencies, we are the right partners for you. Now you get relaxed as we are here to take the responsibility of your PPC campaigns. Our team members are certified professionals having an experience range of 4 to 6 years in managing PPC Campaigns all across Google, Yahoo, BING, facebook, etc. and are proving upto 8 calls on 10 clicks (the no of clicks may vary as per quality score and content of landing pages / website). We have served more than 50 tech support companies in Delhi, Gurgaon, Noida, Mumbai, Bangalore, Chandigarh, Jaipur, Ahmadabad and Udaipur having 2 to 35 seats How can we help you? As or our experience, we would suggest you to run PPC Campaigns of following verticals to get maximum ROI. We can provide you quality calls of any of the following services; - Email Support (AOL, Hotmail, Yahoo, Gmail, etc.) - Outlook Support - Printer Support (HP, Dell, Brother, Cannon, etc.) - Router Support (Netgear, Linksys, etc.) - Antivirus (Mcafee, Nortan, Escan, etc.) - PC Support (Slow Speed, Blue Screen, Optimization, etc.) - Operating System Support - Accounting Software Support (Quickbooks, Intuit, etc.) - Facebook - Pogo For any further clarification, call@ 7503020504 Email: shivsing@gmail.com Skype: singh.shiv Gtalk: shivsing

We are hiring for Back Office / Customer Support / Email Support / Chat Support. Please find below the details: Location - Delhi, Ghaziabad, Noida, Faridabad, Gurugram. Exp - Freshers CTC - For Domestic - 10 - 18K For International - 12 - 22 K(Meal + Cab) Job Responsibilities: Responsible for answering and addressing customer queries through email/chat. Answering chats/email in a professional manner to provide information about products & services. Understanding customer requirements. Providing the right customer experience.

AOL desktop gold email support and services are the first and best place. As you would be able to take advantage of all such email features and services and can get many more such features once you get aol desktop gold email login id and details. Please visit- https://www.allemail-support.com/AOL-Desktop-Gold-Support.php Contact- show contact info

We have urgent openings for the female customer support executive(Non voice) in chennai location. It is a non voice process (Email support) Should have good typing skills Only day shift. Candidate should have good communication skills in English(in both oral and written) Weekly 6 days work. Qualification: Any Graduation Experience: 0 to 1 Years. Salary: 8k to 12k Work Location: Perungudi, Chennai. Interested candidates please forward your updated CV's to as soon as possible. (OR) Contact: - (Call between 10 AM to 6 PM).

We have openings for the position of Customer Support Associate(Email Support – Nonvoice Process) to a reputed company in Chennai. Responsibilities: • Single point contact for the client and the senior management for a specific shift • Interface with clients frequently and maintain an excellent relationship with them • Oversee and coordinate client escalated operational issues • Manage and oversee effective dissemination of client information to operations teams Candidate Profile: • Good communications skills in both oral and written. • Should have good typing skills(30 WPM) • Basic knowledge of computers • Should be flexible in shifts. • Only day shifts for Female Candidates. Qualification: Any Graduate Experience: 0 to 1 Years. Salary: 8k to 12k Work Location: Perungudi, Chennai. Interested candidates please forward your updated CV's to as soon as possible. (OR) Contact: - (Call between 10 AM to 6 PM).

Dear Candidate, We have huge vacancy for NON VOICE PROCESS/CUSTOMER RELATIONSHIP OFFICER/EMAIL SUPPORT WALK-IN DATE for interview:- 19 DEC 2015 WALK-IN TIME:- 10am to 3pm CONTACT PERSON:- SRIDEVI-7204417775 Eligible criteria:- Qual- Any Graduation including BE, B.Tech, MBA, MCA (2012, 2013, 2014) etc. Salary: 173,000.00 /year Free cab facility are available Venue- HGS Chambers (Narendra Arcade), 2nd Floor Behind RNS Motors (Maruti Suzuki), Garvebhavi Palya (Next Stop after Bomanahalli) Hosur Road, Bangalore Land mark:- Behind RNS MOTORS Contact Person- SRIDEVI-7204417775 NOTE- Please mention the SRIDEVI on the TOP of your resume when you walk-in for interview Thanks & Warm Regards, Sridevi.D |M: 7204417775 Executive- Talent Acquisition I T&H(HGS)

Salary range: 2 LPA-4 LPA Eligibility: Any graduate/fresher/Experienced Job summary Technical voice Support executive will apply technical knowledge related to computer hardware, software or network problem and providing resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions over the phone. Support will be provided by troubleshooting problems and clearly communicating technical solutions in a user-friendly and professional manner What does an IT technical support officer do? As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer. You'll be part of the IT crowd if you work in a technical support job or as a helpdesk operator, so you’ll be monitoring and maintaining the computer systems as well as the networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to. Technical support is vital to the ongoing operational efficiency of the company. Supporting the rest of the business with their ongoing IT requirements, the sky is the limit. Being promoted to a more senior technical support role and from there to a team, section or department leader. Technical support can provide useful experience for other jobs Entry requirements • A degree holder who insist to make career in technical field • The computing world evolves very quickly and new technologies are always being developed so it is more important that candidates keep IT knowledge up to date. • IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. • installing and configuring computer hardware operating systems and applications; • talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues • testing and evaluating new technology; • Stay current with system information, changes and updates • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; Skills and knowledge • Knowledge of customer service principles and practices; • Effective listening skills; • Multi-tasking capabilities; • Problem Solving, Verbal Communication, telephone etiquettes, Customer Service, PC Proficiency Competencies • Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions • Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. If you're... A logical thinker with excellent problem-solving skills, excellent communication skills and who like to keep up to date with the latest technology then you may be the perfect candidate for working in technical support. You’ll receive a high standard job training before you start up your job No contract or bond If you’re interested get back to me by sending your CV to or call @+91- and fix up your interview

JOB OPENING: Tech Support / System Admin for a Web hosting I.T. COMPANY (Goregaon) JOB LOCATION: GOREGOAN Experience: 1-3 years SALARY: upto 18500/- COMPANY PROFILE: The Company is the flagship company of the group. It provides technology solutions in the domain of Managed Hosting, Cloud Computing and Online Media Streaming. The Company provides CRM Consulting and Implementation solutions to enterprises worldwide. We implement Sugar CRM – world’s leading CRM Application. Add to it solutions in Online Chat, Surveys, Customer Care & Support. The Company provides consulting and implementation services for IT Infrastructure Management and for Managed Cloud Hosting using the robust and scalable Google Cloud Platform. We are Authorized Google Apps Reseller. Responsibility: • To provide technical support to clients via Email, Chat and Telephone. • Troubleshooting Hosting Server / Email / Database issues and other technical issues. • To use, create and update knowledgebase articles for effective technical support to client. • To coordinate with Data center / ISP for resolution of technical issues. Basic Requirements: • Graduate (B.Sc.IT / BCA / BE / B.Tech preferred) with minimum 60% marks in all standards (10th, 12th & Graduation) with excellent written & spoken communication skills. • 1 -3 years’ experience of working in a reputed Datacenter / Hosting company / BPO in India and providing technical support related to software services or hosting related services. Desirable skills, but not mandatory: a.Fairly good knowledge of Domain Name / DNS, Hosting / Email / Database servers, SSL Certificates etc. Good awareness of CPanel, Plesk /Helm Control Panel, WHMCS etc. b.Peoples Person, Team Player, Confident and Career Oriented. Our Offer: • Challenging job with excellent learning and career growth prospects. Salary: o Senior Officer: Above Rs.18,500 PM (Annual CTC Rs.2,33,500 PA onwards). o The above mentioned salary is purely indicative. Salary is not a consideration for deserving candidates. • Other Benefits: o Liberal Leave policy and Leave encashment policy o Medical Insurance and Accident Insurance o Well stocked in-house Pantry for Breakfast / Snacks o Many other corporate benefits & perks on confirmation • To be based in our office in Goregaon East, Mumbai FOR MORE DETAILS CONTACT: KARTHIK RAO: 9768367018 EMAGINE CAREERS PLACEMENTS & RECRUITERS 5, PANDAV INDUSTRIES, M.P. JAIN COMPOUND, NEAR PANCHVATI BUILDING, RAHEJA TOWNSHIP, MALAD EAST, MUMBAI – 97

Designation Watchdog Support Analyst Roles and Responsibilities This position will be based in our Support Center, located in Bangalore, India. Our support organization is focused on customer satisfaction and comprised of highly skilled and well-motivated Support Analysts. This position will be a part of a high volume call center with expectations around excellence and efficient resolution for application support incidents. This position will monitor The Company's Watchdog customers using SonicWALL's SGMS product, and perform initial customer contact to resolve Internet connectivity issues. The candidate will Interface with The Company customers, ISP personnel, and Platform Services field personnel to resolve these issues. Some network configuration, installation and troubleshooting work included on SonicWALL firewalls. Essential Responsibilities: Your primary job function is to provide Technical support via phone/email/Web: Monitor The Company's Watchdog customers using SonicWALL's SGMS product, and perform initial customer contact to resolve Internet connectivity issues Additional responsibilities could involve firewall and customer licensing enrollment, installation, configuration and troubleshooting activities, virus management configuration, and content filtering configuration. Customer service focused, detail oriented, ability to work in a quickly changing environment, and excellent phone and English language skills Respond immediately to client calls in a professional manner, providing appropriate solutions and advice Interact with clients in performing testing, support and troubleshooting technical functions remotely Ensuring Service Quality levels are maintained and adhered to Ensuring all issues are handled in a timely manner Reviewing outstanding issues, ensuring clients are kept informed of progress Meetings results every Q1, Q2, Q3 and Q4 Skills 2 years’ experience supporting and troubleshooting Networks Knowledge of NetworkTelecom terminology and concepts Familiarity with ISP internet connectivity and troubleshooting Some knowledge of TCPIP network configuration desired Network configuration, installation and troubleshooting on SonicWALL firewalls desired Desired Characteristics: Able to handle a high volume of calls. Ability to handle multiple tasks(calls, chat, emails, CRM system) Excellent customer service skills. Troubleshooting, minimum of two years related experience Basic knowledge in networking, telecom, and peripheral devices Additional Information Experience: 2 - 5 years Education: Graduate Location: Bangalore Key Words Watchdog Support, Network Engineer (Voice), SonicWALL's, Oral and Written Communications, NetworkTelecom terminology, ISP, firewalls, TCPIP network configuration, Technical support via phone/email/Web, high volume of calls, customer service skills, networking, telecom, and peripheral devices, priority speed or efficiency, solve a complex problem. Qualification: Any Graduates

Job Title: Technical Support Engineer Job Location: Chennai Qualification: B.Sc / B.E/B.Tech / BCA Key Skills: Related to Service Desk /Networking / Database Admin,Technical Support, Technical Knowledge, Excellent Communication, Desktop Troubleshooting, windows troubleshooting, Virus removal, Server related problems. Job Description: • Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users. • Route problems to internal 2nd and 3rd level IT support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. • Perform user account management activities. • Escalate complex problem to appropriate support specialists. • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications). • Troubleshoot client software and basic network connectivity problems. • Identify, evaluate and prioritize customer problems and complaints. • May train users and operators on a limited basis and/or may write training procedures. • Participate in on-going training and departmental development. • Routine maintenance updates with other IT staff and business units. • Provide all required documentation including standards, configurations and diagrams. • Provide knowledge transfer of EUC operations.

Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users. • Route problems to internal 2nd and 3rd level IT support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. • Perform user account management activities. • Escalate complex problem to appropriate support specialists. • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications). • Troubleshoot client software and basic network connectivity problems. • Identify, evaluate and prioritize customer problems and complaints. • May train users and operators on a limited basis and/or may write training procedures. • Participate in on-going training and departmental development. • Routine maintenance updates with other IT staff and business units. • Provide all required documentation including standards, configurations and diagrams. • Provide knowledge transfer of EUC operations.

9554407543 Urgent Hiring for Team Leader Manager AM Tech Sales Technical Sales Technical Support Outbound Sales Customer Service Inbound in International BPO Job Description: Job Description Brijesh !!!@ 9554407543@!!9911755650 Job Location: Delhi Ncr, Gurgaon, Noida, Hiring For Team Leader, Ops Manager,manager, Ass Manager, Technical Sales, Technical Support Executive Customer Care Inbound Outbound (voice Process) For Best Top 10 International Bpo U.s U.k Aus Shift Candidates Must Have Excellent Troubleshooting Skills In Windows Operating System(win7, Vista, Xp, 2000), Home Routers, Modem And Basic Hardware Troubleshooting. Troubleshooting Cases Includes - No Internet Issues, Antivirus Related Issues, Windows Corrupted Issues, Reloading Windows, Email Incoming Outgoing Issues, Browser Issues, Virus Issues Etc. Candidates Should Have Excellent English Communication Skills. He/she Should Be Able To Speak To Us/uk/aus Customers And Handle Their Technical Issues With The Highest Degree Of Satisfaction Over The Phone. U.s U.k Aus Shift Excellent English Communication Skills Is Required -voice Technical Support: -troubleshooting For Technical Issues Related To Computers/peripherals Faced Customers. -tech Support Will Be Primarily On Software & Hardware Issues - Salary:- 15k To 40k In Hand + Incentive -open For 24*7 - Spot Offer !! -5 Days Working Excellent English: - Call Us On Brijesh 9554407543,9911755650 Don’t Wait Direct Call Me Job Location: Gurgaon, Noida, Delhi 100% Sure Job No Charges From The Candidate. Interested Candidate Email Your Resume – Kindly Call Me On_9554407543……thanks.. Brijesh Job Location: Delhi Ncr, Gurgaon, Noida, U.s U.k Aus Shift Brijesh !!!@ 9554407543@!!9911755650 “vp” “ops Manager” “manager” “team Leader Tech Sales” “technical Support” “outbound Sales” “inbound Sales” “customer Care” “technical Trainer” Company: Sharda Consultancy Services City: Gurgaon, Haryana, India Delhi, India Noida, Uttar Pradesh, India Country: India Category: BPO Job Posted Date: Tuesday, September 1, 2015 Posted by: Company/Owner