Inbound center software business

We provides software for Inbound call centers in Chennai. You can manage your workforce whether they are working from home or in the office with Pulse. All calls can be made or received, and they can be routed smartly to the appropriate teams.

An Inbound Call Center Software is best to call center software to connect customers with the agent using dialer software. Using Inbound Calling software we can provide professional and high-quality customer service. Make a better relationship with the customers by providing them with more services whatever they want.

Call center software solutions in Nigeria- Deepija Telecom Nigeria offers end-to-end customized high quality call center software solutions for businesses across different industries. Get in touch with us today for integrating the best call center software solutions for your business needs. call center software, Call Center Solutions, inbound call center software, outbound call center software, call center services, call center solution, call center dialer, contact center solutions, call center software india, call center solution provider, cloud call center software, call center solutions india, cloud based call center solutions in india, call center software pricing, Dialer Solutions, Bulk Communication https://deepijatel.ng

Choose the best Call Center Software for your Business We are one of the best Dialer Solutions provider to enterprises, SMB's. India's Top Call Center Software. Get Easy Setup, Integration & Upgrade. 1000+ Clients It has a specialization in IP PBX Services. Get Improved ROI. Customized Solutions. Cost Effective Services our top services: Dialer Solutions call center software solutions call center software pricing inbound call center services outbound call center services contact center services;>call center solutions;cloud based call center solutions outbo und call center software IP PBX

Get Complete Call Center Software & boost your call center's performance. We offer both inbound and outbound call center software solutions based on your needs. call center software, Call Center Solutions, call center solution, call center software solutions, call center software india, call center software pricing, outbound call center software india, call centre dialer software, telecalling software india, call centre solution, contact centre solution providers https://www.deepijatel.com

Newer technological advancements have led companies to go online. Gone were the days when businesses used traditional methods to communicate with their clients. All this now happens over the internet. Yes, call center software makes communication between companies and their clientele easier and less costly. What is call center software? It is the software required to help customers reach out to businesses and vice versa. By the virtue of this software, customers can get their queries solved by the customer support teams via email, live chat, and calls. While on one hand, the software provides for customer support, it also gives the company a platform to promote the brand. The companies can do marketing, give customers offers and deals and request feedbacks via this software. Communication being a prime factor in the enhancement of any business needs to be given utmost importance. Companies move heaven and earth to establish good communication with their clientele. One of the most important and affordable tools of communication is a call center software. Benefits of call center software The software is cut out to enhance the productivity of the business and increase the communication between the customers and businesses eliminating all kinds of barriers. However, there are few more benefits associated with call center software such as – 1. Cost-efficient Such software is relatively cheaper than investing in a BPO. The software barely needs any installation or upgrades saving a large portion of your capital. 2. Flexible Besides being an effective tool for managing calls and emails, the software can also be used for various other purposes such as marketing and e-commerce. The software is designed to meet all kinds of operations. 3. Secured The software is highly secured. Features like call record and other security protocols enhance the security of your system. 4. Lesser people Call center software requires fewer people to operate the tool and manage helpdesk or customer support without sacrificing efficiency. www.voipinfotech.com/calling-card.html

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Snapdeal Inbound Center Call 989I788844 We have an excellent opportunity for candidates to work in a software company for International Technical/Sales support (Voice Process).; Salary: INR. lac to. lac P.A. Plus attractive incentives.; Job Location: New Delhi; Job... 9891322255

Call Center Solution provider for IVRS, Inbound, Outbound, predictive dialer, auto dialer, ACD, integration with any crm, click to call, voice broadcasting https://www.asfera.in/

Inbound Call Center Job Description Hey Aspirants, Our Recruitment team is back with few more vacancies for Hr Recruiter / Executive Profile, Customer Care Executive/ Senior Customer Care Executive, Customer Representative Ascociate, Customer Representative Officer, Business Development Executive / Manager. Job Description: Customer Care Executive / Senior Customer Care Executive, Customer Service Officer / Senior Customer Service Officer. General Purpose Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. No. of Vacancies: 32 nos. (urgently required) Salary – Rs. (Take home Per month) Main Job Tasks and Responsibilities:- •Answer calls and respond to emails •Handle customer inquiries both telephonically and by email •Research required information using available resources •Manage and resolve customer complaints •Provide customers with product and service information •Enter new customer information into system •Update existing customer information •Process orders, forms and applications •Identify and escalate priority issues •Route calls to appropriate resource •Follow up customer calls where necessary •Document all call information according to standard operating procedures •Complete call logs •Produce call reports Education and Experience •High school diploma or equivalent •Proficient in relevant computer applications •Required language proficiency(Fluency in English) •Knowledge of customer service principles and practices •Knowledge of call center telephony and technology •Some experience in a call center or customer service environment •Good data entry and typing skills •Knowledge of administration and clerical processes Key Competencies •Verbal and written communication skills •Listening skills •Problem analysis and problem solving •Customer service orientation •Organizational skills •Attention to detail •Judgement •Adaptability •Team work •Stress tolerance •Resilience Interview Details: Two easy Round of Interview: 1) HR Round 2) Ops Manager Round Venue: Syrow Infotech LLP #th Cross, Sanjay Nagar, Next to RMV Diagnostic Centre, RMV 2nd Stage, Bangalore, Karnataka – You can also mail your resume directly or follow our blogs

Job Profile – Business Development ExecutiveDepartment – Data Entry / Tele Calling Location – MumbaiReporting To – Head (DE/TC)Job Purpose –To complete the given task of Tele Calling work or Call Verification assignment within a specific timeframe with adequate Accuracy and Speed.Duties & Responsibilities –? Responsible for performing Tele Calling work based on client’s requirement? Responsible to carry out Call Verification work or Calling assignment? To conduct Tele Calling either Inbound or Outbound as per the work requirement? Responsible for completion of Daily Targets of Call Assignment? To get acquainted with Call Assignment requirements, Pitching Text, etc. and carry out theassignment within a specific Time Frame? Responsible for Client Interaction as per the work assignment? To maintain Volume Tone adequately as per the Work Assignment? Responsible to update the Call Assignment work / data using a specific Software or Tool or CallManagement Application (as applicable and as per the work assignment)? Responsible to carry out Call Assignment / Business Assignment for YELLOW BCKET (as applicable and asper the instruction given by Reporting Manager)Reports / MIS –? Responsible to submit the Daily / Weekly / Monthly Report related to regular work (as per theinstructions given by the Reporting Manager)? Responsible to submit other Report Formats as prescribed by the Reporting Manager OR by theClientInteraction with Internal / External Customers & Frequency –Interaction & Frequency with Internal Customer -Internal Customer Frequency of InteractionHead (DE/TC) Daily – 80% of Work TimeDE/TC team members Daily – 10% of Work TimeSupport Functions / Departments Daily – 10% of Work TimeExternal Customers (As per the instructions byReporting Manager)-Interaction & Frequency with External Customer -External Customer Frequency of InteractionInternal CirculationHead (DE/TC) Daily – 20% of Work TimeClient Interaction Daily – 80% of Work TimeReportee’s Details –Position Reporting To this Position DepartmentNot Applicable (NA) Not Applicable (NA)Physical Effort –? Sitting Work – 100% of Work Time? Calling Work – 100% of Work Time? Travelling – will have to Travel provided he/she is deployed at Client’s PlaceWorking with Software / Tools –? Cell phone OR Land Line? Computer / Desktop / Laptop? Call Management Software / Application? MS Office Application (specifically – MS Excel and MS Word)? Email Application? InternetWork Environment shall include –? Mobile Handset OR Land Line (as applicable)? Computer / Desktop / Laptop? Adequate sitting arrangement? Clean, Pleasant environment? Necessary Software and/or Call Management ApplicationJob Requirements –Education –? Minimum 12th Pass OR GraduateExperience –? Fresher or Minimum 1-2 years  Skills –? Excellent Communication (English)? Internet Savvy? MS Excel, MS Word, other ComputerApplication? Good Volume Tone? Good at Conveying and ConvincingProfessional Qualification –? Not Applicable (NA)Age –? Minimum 18 years, in bet. yearsGender –? FemaleInternal CirculationBehavioral Attributes –? Confident? Adequate Business sense and Talkative approach? Self Initiator? Positive Attitude? Good at grasping new things, Fast Learner? Good Listener? An Extrovert? Soft Spoken? Team PlayerSalary Range AND / OR Incentive –? Negotiable and will not be a constraint? As per Market Standard? Incentive (as applicable and as per Company’s Incentive Policy)

BlueWhale Solutions. BlueWhale Solutions formally known as Open wire Solutions Inc. We are a Software technology Outsourcing consulting company formed in and its group founded in , which provides software,Construction, and manufacturing services across the globe from textiles to top car manufacturing firms in India and US. We have been associated with top fortunes companies like Intel, Boeing, Ford, Hyundai, Sumi Mother son, Foxconn, Honda Jets USA, Cavin kare, Wells Forgo, CarMax US, Fannie mae, Penn national insurance,Tommy Hilfiger, Levis Clothing Limited US and India. We are headquartered in San Francisco, California. We have a strong development team of + Employees in India, US and Europe. 90% of our workforce is based in East Asia. Job Description: Business Development Executive – Fresher- (Full time) Education: Any Graduations Responsibilities: Gathering requirement from US customers Generating technical documents for development process Managing clients and monitor the development life cycle Understanding entire development life cycle Creating use case studies Interact with developers and guide them on necessary functionalists Generate new client base and manage them on necessary intervals Package – As Per The Company norms Note- Immediate availability candidate can apply.. Interview Timing -11 AM – 3 PM Indian Standard Time – 7 Days a week Free Accommodation will be provided for all out station candidates at our development location. All facilities like canteen, laundry and other ammonites will be available at our development center. As our requirement is huge, we run referral programs,by using this you can refer your friends and colleagues to take part in the Interview. If you have already attended the Interview, Please Ignore this mail. Skype Interview will be done for Outstation candidates. They can attend the Interview by adding us on skype at hr.bluewhalesolutions Walk-in dates – November 13th - to November 19th days a week) For further information, Please coordinate with Mr.Magesh HR www.bluewhalesolutions.com www.facebook.com/bluewhale.bw s http://www.linkedin.com/company/blue%C2%A0whale%C2%A0solut ions https://twitter.com/BWSolutionsInc Thanks and Regards, Mr. Magesh HR Mobile +91 Blue Whale Solutions Blue Whale Towers: Offshore delivery unit India: No 9/3 Muthial Reddy Street, Alandur, Chennai . Near Saint Thomas mount Railway stationPhone: O44- Head Quarters 9th floor, 263 TownSend Street, San Francisco, California, , United States. Interview Venue - Offshore delivery unit India: No 9/3 Muthial Reddy Street, Alandur, Chennai . Near Saint Thomas mount Railway station an Near NTL call Taxi Call center Head Office. Close By land mark – Karthipar Juction, Saint Thomas Mount station – Walk able distance from Saint Thomas Mount Station- Popular Near By Land Mark- Commutable Distance – Guindy Railway Station – Hablis Hotel- Trident Hotel- ITC Grand Chola- Hyatt Hotel- Le Royal Meridien – Phoenix Market city - kathipara Junction – Olympia Tech Park- Radison Blue and Many More

Critical Skills: CEO, BPO,Business acumenJob Description: A strong professional,around 30 years, preferably graduate from premium institute, having strong acumen, minimum 0-0 years experience in a Customer Service Delivery BPO, dealing with large multinational clients. Should have strong process and quality orientation and leadership and negotiation skills. Call Now Direct Hr (Raman):-

Description: Role: Cloud Open Stack Architect Eligibility Criteria: BE /B.Tech/MCA (Full time course only) 60% and above in graduation No Current Backlog Not more than 2 years of gap in education. Candidate working with Accenture on contractual basis will not be eligible to participate in this drive. Foreign national should mandatorily have OCI / PIO card else candidate will not be eligible to participate in this drive. Pan Card is mandatory Candidates must be willing to work on shift basis, willing to relocate as per business demand & fixable to work on call taking roles. Knowledge and Skills Familiarity with IT Systems Ability to be flexible and work analytically in a problem-solving environment Good communication (written and oral) and interpersonal skills Good Voice & Accent Ability to resolve technical issues and escalate issues when appropriate Good Attitude and willingness to learn Job Responsibilities: Responsible for supporting the Service Desk/ IT Infrastructure Monitoring/ Other Infrastructure jobs to ensure services are delivered to meet customer business needs and expectations Skill: Cloud Open Stack Architect Minimum Skill Requirement: Extensive knowledge on Cloud Open stack Platform. Should be involved in the planning, design, and deployment of Cloud solutions. The ideal candidate will have an understanding of WAN, LAN, TCP/IP, VPN, networking, and Infrastructure as a Service (IaaS). Should be able to perform cost analysis for websites, virtual machines, storage, cloud services, data management within Azure platform Preferred Certification in the relevant Skill Eligibility: Will provide system logical view, network diagram with multi-tier architecture Should be able to build solution in patch management for OS, COTS, etc. Deliver design and system configuration detail information to Project Team with support documents and Q and A sessions. Should have worked on Cloud Administration tasks such as creating Affinity Group, Storage Accounts, Cloud Services, VPN, DNS server and VPN connectivity. Conversant in using Microsoft Azure VPN client to set up point-to-site VPN connection. Should be able to set up site to site VPN connection between client data center and Azure cloud Should be able to create VMs, install CentOS Linux OS on VM servers, Create user accounts and Linux security required access control for web server, application server, Hadoop server, graph database server, patch server. Build MS SQL Server and create SQL database in data tier. Install Apache on web server with Linux OS in web tier. Experienced in integrating web server, application server, Hadoop server, graph database server and SQL server with required firewall ports. Should have set up Geo-Replication. Provide maintenance support (weekly patch install, start/shut down VM servers, services, install COTS). Document end-to-end system configuration, setup, and baseline configuration in detail. Should be able to analyze data and take decisions 16. Should be able to plan the deliverables and execute on time Good to Have: Good presentation and documentation skill Good inter-personal and analytical skill ITIL Process knowledge Good in stakeholder management, risk & issue management Project Management Skill Due-diligence Experience Transition Experience For Details call @ Souvik Chowdhury

Description of daily job activities: • Organizing sales by pre sale and digital methods, Completely Inside Sales.NO FIELD WORK • To knock the potential Businesses and Service Providers such as Educational Institution, Medical organization,Health Industry,Food industry,Travel Industry, Automobile Industry, Fashion Industry, Fitness Industry, Training center, Manufacture,Distributor, wholesaler,Retailer and Service providers. • As Business Development Manager (BDM) you shall involve in Sales (enrollment of new Business & Services) & Marketing of our application in all possible and trained ways.You shall utilize all types of marketing skills and materials which also include the Digital Marketing to achieve maximum sales. • Your Sales and marketing process includes educating through demonstration and presentation of our application, answering the Client’s questions, convincing and closing the sales, forwarding the closed sales to verification team. • To work towards clients anti defections and goal of clients retention plans. Responsibilities: • Reviewing sales performance by maintaining accurate report and sharing it daily, monthly, Quarterly and yearly with your Team leaders and Sales Head. • Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. • Attending conferences, meetings and promotional activities as per scheduled by company. • Contributes to team effort by accomplishing related results as needed. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications, establishing professional networks, benchmarking state-of-the-art practices, participating in professional societies. • Understanding and following Companies Ethics, Standards and Vision. Qualification required: Any stream degree from recognized University