System customer service software

GlobalEdx is Hiring Customer Service Executive for it 's Bangalore Client. Responsibilities: 1. Almost entirely field-based role. (Must have 2-wheeler and licensed to ride). 2. Be fully trained in Emergency Response Processes 3. Initiate and coordinate deployment of service(s) to customers at their location. 4. Ensure stability of service and baseline quality from 3rd party service vendor, before moving onto service requests of another customer. 5. Be present at customer location when vendor service closes to ensure completion in all aspects. 6. Record and update Service Requests in Ticket System 7. Cultivate and maintain Relationship with customers, record their needs in CRM system. 8. Payment follow-ups where required Experience - Skills - Experience: 1. Any graduate, preferably in humanities or Social Work 2. 1-2 years of field experience 3. Has good understanding of application of empathy 4. Communicates with respect well in English + Kannada. Other languages are an advantage. EE 1. Almost entirely field-based role. (Must have 2-wheeler and licensed to ride). 2. Be fully trained in Emergency Response Processes 3. Initiate and coordinate deployment of service(s) to customers at their location. 4. Ensure stability of service and baseline quality from 3rd party service vendor, before moving onto service requests of another customer. 5. Be present at customer location when vendor service closes to ensure completion in all aspects. 6. Record and update Service Requests in Ticket System 7. Cultivate and maintain Relationship with customers, record their needs in CRM system. 8.Payment follow-ups where required

RetailCore is growth oriented technology company. At RetailCore we provide career growth oriented work culture. Our team is very important to us and we care of team by providing advanced and safe work area. Our team is totally focused on providing the best customer service. Qualification: Any graduate Experience: Fresher or experienced can apply Location of work: Surat On job training on our software product and services will be provided. Job role: To handle communication by phone calls and emails from customer, new inquiries and team members. To organize communication with customer service requests. To followup on service request; to inform customer with updates. To provide product information to new customers. Skills: Communication, time-management, team work, computer operator

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Whirlpool Service Center It is purely a indoor work,attending customer query, system related work,customer service,Application work, timings from 9am to evening 6 pm Only female candidates are required.

Job Title: Customer Service Representative (Male & Female) Vacancy: 10 Experience: 1 to 2 years Qualification: Any Graduate Shift: Night Shift (Drop facility till door will be provided)* Location: Mumbai (Andheri West) Skill Set: Excellent Communication skill (verbal and written) • Major work is back office, data, Internet research related • Work directly with clients from all over the world • Effectively communicate with clients via telephone and email. • Work on excels, power point presentations, word documents. • Develop and maintain effective work relationship with clients. • Take accurate enquiry details from client. • Understand the work requirement of client and communicate effectively. • Maintain an effective tracking system of all enquiries. • Data research, data mining, data entry and use of CRM is a plus. • Provide a weekly schedule of planned activities to team leader. • Record, monitor and assess results of referred enquiries. • Represent company in a professional manner at all times • Candidate should be able to do inbound and outbound calling.

Dear Candidates, We have few good opportunity for freshers kindly go through these and if interested please call. Hiring is going on urgent basis. 1- Call Auditing Executive Industry- MN Investment consultant at Corporate Level Location- Noida sector 57 Qualification- Any Graduate Experience- Not Required Salary- k Work- MIS preparation, Training on MOC to new Joiners, Shift- Day pm 2- Technical Sales and Support Industry- IT software (International BPO) Qualification- Any Skills- Excellent Communication with good grammar. Shift- Rotational 24*7 Salary- k+ incentives+ meal + cab 3- Technical Support (E-mail Process) Designation- tech support Industry- International BPO Location- Noida Sector 62 Qualification- BCA, MCA, B.tec, Bsc. IT Skills- Excellent written and Verbal communication. Salary- k Experience- 0-3yrs 4- Customer Service Executive Industry- Health Care (International BPO) Location- Noida Sector- 132 Qualification- Any Work- E-mail and Chat Process. Experience- 0-3yrs Salary- k Thanks Shweta Jain Space Consultant Call Now Direct Hr (Rahul Kumar):- janakpuri I777

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Job Description Greetings from First source!!! Great opportunity to work with leading MNC under Day shift-ENGLISH VOICE in BHOPAL. Urgent Requirement!!!! Job Description: Airtel Telemedia(Broadband,Fixedline& Postpaid) - Answer phones and respond to customer requests - Provide customers with product and service information - Transfer customer calls to appropriate staff (as and when asked for) - Identify, research, and resolve customer issues using the computer system and applications - Follow-up on customer inquiries, if not immediately resolved - Recognize, document and alert the supervisor of trends in customer calls Competency Requirements: Good communication skills in English and Hindi (both verbal and written) Knowledge Computer Literacy Good speed and accuracy in Typing Typing Skill: 20 wpm with 90% accuracy For females Day Shift For males Rotational shift(24*7) Candidates From 25 km Radius from Bhopal Work Experience: Fresher / Experienced Job Qualification: Any Graduate / U.G/ P.G Job Location: Bhopal Interested candidates can walk-in at the below mentioned details for the interview: Contact Person Aayush Gupta 8602021515/9893050068. ***************** ALL THE BEST *****************

Support as: Desktop & Laptops: OS Installation, Data Backup, Antivirus install & Updates, General software install, Hardware services. Printers: Laser printer & Dot-matrix printer hardware full service & spare replacement. System Annul maintenance(AMC).

Where you have to receive call from customers end and give them support over the phone. Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software. 10+2 Pass. Must have minimum 6 months Experience in Outbound Tech Support Process are preferable, should know how to close calls. Benefits & Facilities: Fixed Salary + High Incentives Fixed Salary on 1st of Every Month Spot Incentives + Monthly Incentives Attendance Incentive Paid Birthday Leave Loyalty Bonus Rs. 5000 every year Age - upto 32 years Salary upto Rs.24000/- NOTE- It is a direct company and not a consultancy

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Establishes entry priorities. Processes customer and account source documents by reviewing data for alphabetic and numeric information on keyboard or optical scanner aformation is incomplete. Purges files to eliminate duplication of data. Tests customer and account system changes and upgrades by inputting new data.

1. Making calls to clients to sell our service or product. 2. Responding efficiently and accurately to clients, explaining and ensuring that client s feel supported and valued. 3. Engaging in active listening with client, confirming or clarifying information and handling angry clients, as needed. 4. Utilizing software, databases, scripts, and tools appropriately. 5. Taking part in training and other learning opportunities to expand knowledge of company and position. 6. Adhering to all company policies and procedures.

Phoenix Analytical System is hiring candidates for Technical Support Process. # Process: Technical Support. # Type: Outbound # Vacancy - 10, So Hurry UP! # Candidate Profile Experienced and Freshers. (Both Can Apply) # We offer Excellent working environment Excellent salary structure Salary on time Salary no bar for the right candidate Incentive schemes - Daily,Weekly,Monthly. Growth opportunities - IJP. # Salary Fixed +Incentive. Contact for more details. # Saturday,Sunday fixed Off. # Contact + Proloy Adhikary(HR) ***Direct Joining***

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