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Technical support software services


Top sales list technical support software services

India (All cities)
Technical Support Representatives will provide technical and network problem resolution to end-users through step-by-step solutions. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. EDUCATION QUALIFICATION H.S passed or Bachelors degree with minimum 1 to 2 years experience required. Desired Skills and Responsibilities Proper phone etiquette. Ability to speak and write clearly and accurately; Knowledge of relevant software computer applications and equipment. Knowledge of customer service principles and practices. Effective listening skills. Multi-tasking capabilities. For more details Eight four two zero eight one five one five nine.
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India
Technical support representatives provide telephone and on-line assistance to users of Doe's Vision and Mainline software products. Duties include: - handling telephone inquiries - answering on-line questions - faxing hardcopy answers from our database Questions concerning these positions can be answered by TPS in Human Resources, extension.
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India (All cities)
TECHNICAL SUPPORT ENGINEER AGE: 21 TO 40 LANGUAGE KNOWN: ENGLISH, HINDI, OTHER, ETC... ACCOMMODATION PROVIDE BY COMPANY... JOB DESCRIPTION: Installation & configuration of a company s computer hardware operating systems and applications. Maintenance and monitoring of computer networks and systems. Logging the queries of customers and employees. Analysis of call logs in order to discover any underlying issues or trends. Diagnosing and solving hardware or software faults. Testing and evaluating new technology. Performing electrical safety checks on the company s computer equipment. Responding to call-outs in a timely fashion. Following instructions, either written or in diagram form, in order to set up a system or fix a fault.... CV BASED SELECTION
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Hyderabad (Andhra Pradesh)
Technical Support: This support position requires: Key hands-on and customer-facing role in the professional services group who will be responsible for Cloud solution support at customer sites remotely Demonstrated capabilities in leading basic support activities like incident logging, initial troubleshooting, doing root cause analysis, updating knowledge base, logging updates, interacting internal, external stakeholders, ensuring SLAs are adhered in terms of issue resolution, communication and appropriate adherence to incident management procedures. Closely interact with enterprise customers in leading technical support of Cloud product issues Closely collaborating with engineering teams in thoroughly understanding the technical aspects of the solution provided for self-reliant delivery and support to enterprise customers Technical Skills: Linux/UNIX Basic shell scripting and networking knowledge Knowledge of Java and SQL is a plus. Desired Skills & Experience: BS in Engineering, Computer Science, or related discipline 2-5 years of work experience in a customer-facing role supporting security or enterprise software products, consulting services. Enterprise software deployment experience delivering to global enterprise customers is a plus. Basic working knowledge of Linux, etc., operating system, and shell scripting Working knowledge of load balancing, clustering, and redundancy is a plus. Working knowledge of http, web applications, and email servers is a plus. Working knowledge of networking and application security is a plus. Working knowledge of enterprise databases is a plus Strong communication and incident management skills. Thinks collaboratively and communicates effectively with customers, partners, and people at all levels. Entrepreneurial drive and work ethic, self-motivated, results oriented and demonstrated ability to add value and succeed in a fast paced environment. Ability to ‘think outside the box’ and willingness to do whatever it takes to get the job done right and within schedule. Good analytical and troubleshooting skills. Team player
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Agra (Uttar Pradesh)
Technical support at your home. I am working technically since 2008. Give it a chance and i will give you my best support. All kind of software related issues can be solved. If it is Computer, Laptop or any Android device. Home charges will be 70 mandatory rest as per services you required. Whatsapp me 84477,75716 or call me.
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Thane (Maharashtra)
Technical Support at your door step Any issues with u computers or mobiles we will help u at your home Services will be done at a reliable price All Over In Mumbai
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India (All cities)
TECHNICAL SUPPORT JOBS in DELHI NCR We are hiring experienced candidates for multiple positions in Tech Support Jobs - As Specialists/Engineers for companies in Delhi – NCR. Applicants for the position should have prior expertise in Customer Service, Client Interaction, Communication, and Excel. Freshers can also opt for the position to get relevant job offers and alerts. Standards Services is one of the leading recruitment consultants in Delhi NCR. The company also offers digital marketing services to companies and clients. Contact Us: 9540970000
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Bangalore (Karnataka)
Salary range: 2 LPA-4 LPA Eligibility: Any graduate/fresher/Experienced Job summary Technical voice Support executive will apply technical knowledge related to computer hardware, software or network problem and providing resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions over the phone. Support will be provided by troubleshooting problems and clearly communicating technical solutions in a user-friendly and professional manner What does an IT technical support officer do? As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer. You'll be part of the IT crowd if you work in a technical support job or as a helpdesk operator, so you’ll be monitoring and maintaining the computer systems as well as the networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to. Technical support is vital to the ongoing operational efficiency of the company. Supporting the rest of the business with their ongoing IT requirements, the sky is the limit. Being promoted to a more senior technical support role and from there to a team, section or department leader. Technical support can provide useful experience for other jobs Entry requirements • A degree holder who insist to make career in technical field • The computing world evolves very quickly and new technologies are always being developed so it is more important that candidates keep IT knowledge up to date. • IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. • installing and configuring computer hardware operating systems and applications; • talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues • testing and evaluating new technology; • Stay current with system information, changes and updates • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; Skills and knowledge • Knowledge of customer service principles and practices; • Effective listening skills; • Multi-tasking capabilities; • Problem Solving, Verbal Communication, telephone etiquettes, Customer Service, PC Proficiency Competencies • Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions • Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. If you're... A logical thinker with excellent problem-solving skills, excellent communication skills and who like to keep up to date with the latest technology then you may be the perfect candidate for working in technical support. You’ll receive a high standard job training before you start up your job No contract or bond If you’re interested get back to me by sending your CV to or call @+91- and fix up your interview
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Bangalore (Karnataka)
Job Title: Technical Support Engineer Job Location: Chennai Qualification: B.Sc / B.E/B.Tech / BCA Key Skills: Related to Service Desk /Networking / Database Admin,Technical Support, Technical Knowledge, Excellent Communication, Desktop Troubleshooting, windows troubleshooting, Virus removal, Server related problems. Job Description: • Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users. • Route problems to internal 2nd and 3rd level IT support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. • Perform user account management activities. • Escalate complex problem to appropriate support specialists. • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications). • Troubleshoot client software and basic network connectivity problems. • Identify, evaluate and prioritize customer problems and complaints. • May train users and operators on a limited basis and/or may write training procedures. • Participate in on-going training and departmental development. • Routine maintenance updates with other IT staff and business units. • Provide all required documentation including standards, configurations and diagrams. • Provide knowledge transfer of EUC operations.
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India (All cities)
Urgent Requirement of Technical support executive for UK / US Shift Salary on time, immediate joining Designation- Technical Sales Associate Experience: -1 year to 5 year (Technical Support US / UK Voice Process) Job Description (US Shift) Experience: 1 to 5 Years in international BPO (in technical support voice process) (printers, anti viruses, window / mac computers / laptop, email) Salary: 15 K - 26 K Job Description: Responsible for dealing with International Clients over calls with Remote Support Software installation, Technical expert in US / UK customer support good hand on troubleshooting of Printer,Router, Mac, Window, Antivirus, Email, Pop Up. Employee Benefits Includes: Fixed salary credited on 1st of every month + Incentives 24 casual leaves in a year +15 comp off + Paid B'day leave No extension of shift timing Contact- JASMINE 8981738154
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India
Greetings from Mannah Hunt Solutions, Technical Support Bpo is hiring Fresher for Voice Process US Shift Technical Support Inbound Voice Process Shift Timing (Any 9 hrs between 4.30pm to 11am) Any Graduation(No Post Graduates & BE/B.Tech with less then 75% Can only Apply) 0 to 1 yr in any International calling Fresher CTC 3.09L( + Monthly Incentive )Experienced CTC 3.38L(+Monthly Incentive ) Pick up & Drop will be provided Food Coupons & Other Allowance Immediate Joiners are Preferred 2 days off in a week Note:Candidates with excellent communication and technical knowledge (sound knowledge in Operating system/software installation/hardware can only apply Dial for further clarification or send your cv to Regards, Johnsi.P
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India
GEEKS TECHNICAL SUPPORT LLC. (Largest Tech Support Company in Tricity) Geeks Technical Support is an independent provider of technical support services for brands like Dell, HP, Asus, Microsoft, Canon and many others. Use of names and trademarks are for reference only. Geeks Technical Support is a global company employing technicians across US and India. Our team of computer experts and specialists are happy to cater to our customers and resolve issues to serve customer needs! Geeks Technical Support is the next-generation computer support service provider for consumers and small businesses in United States, Canada, United Kingdom and Australia. We use our tools to cater to the needs of our customers and help them with each and every kind of technical issue. Role Overview: Responsible for providing telephone/email/chat, online and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software Requirements: 1 to 2.5 years of relevant work experience required. Graduate or Undergrad with 1 year of International Call Center Voice experience Should be willing to work in shifts in a 24 x7 work environment Excellent telephone soft skills & thorough telephone functional skills Location: SCO 142- 143, 2nd Floor, Sector 34a, Chandigarh Role and Offerings: Salary: INR 2, 00,000 - 4, 00,000 P.A Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO,Customer Service, Operations. Role Category: Voice Role: Associate/Senior Associate Contact Person: Mr. Shashi Kant / Sanjeev Sharma Contact Number: 7087216800 / 9872388183/ 01724661486 Shashikant@geekstechnicalsupport.co Sanjeevsharm a.hr@geekstechnicalsupport.co hr@geekstechnicalsupport.co Sc o- 142- 143, 2nd Floor, Sector 34A, Chandigarh
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India
We have urgent requirement for Technical Support Executive Location-Bhubaneswar,Odisha Qualification-Any Graduate Any Specialization Salary-7k to 8k per month Work Time-Day Shift/9.30 am to 6.00 am Job Description- Providing first level technical & application support to users for various Vastech Products & Services Provide client support & technical issue resolution via email,phone & other electrical medium Perform creation of new accounts using company provide software/Application toolsMaintaining various reports as defined in procedures Good Communication oral & written in English Hindi & Oriya Technical bent of mind & experienced in Technical support International voice process experience is preferred Candidate should be ready relocate to Bhubaneswar Interested Candidates can apply Contact-Supriya HR Associate Mob-
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India (All cities)
- We are hiring -Technical Sales Executive (Night Shift) Job Profile: Inbound sales and Technical Support Specialists to help customers establish and enhance their online presence by providing technical support, product information, first-rate customer service and selling products and services as per customer needs. Making sales with PPC / Router / Facebook / Emails / Printer/Microsoft outlook calls. Subscription sales. Must be comfortable with US. Responsible for effectively handling customer queries. Excellent customer service/sales skills. Basic technical knowledge of Operating systems like Windows XP/ Vista/7/8/Mac OS. Basic Knowledge of computer troubleshooting, Internet. Ability to achieve the set target and to give contribution to growth of the Company. Skill Set Required: - Applicant having 0 months - 2 years of experience in IT Sales/Inside Sales/Sales - Strong Technical or Software Sales Experience. - Must have good communication, negotiation, convincing and client servicing skills. - Must be process oriented and consistent performer - Ability to work independently and multi task in a fast paced environment. - Must be confident, Self-motivated.. - Applicant should be willing to work in US Timings (Night Shift) - Work Timings - 24*7 Perks and Benefits: - Recurring, Quarterly and continuous incentives - Medical Insurance Benefits and Meal allowance. - Quarters, Annual Team parties and Outdoor Trips. - Performance based bonus and Cash Rewards. - Attractive Internal Referral Incentives. - Employee friendly Corporate Work culture. - Recurring incentives for Team Lead on each of his team members sales - Rotational off,Rotational Shift - One time Meal Interview Process: - Face To Face - HR Round Contact: HR Indu show contact info Address: Nixxit IT Solutions D-117,Sec-63 Noida Landmark: Makino Office
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India
HELLO GREETINGS FOR THE DAY We urgently require Technical support for MNC company SKILLS REQUIRED:- An ability to assess each customer/employee's IT knowledge levels Ability to deal with difficult callers Logical thinker Good analytical and problem solving skills Up-to-date technical knowledge An in depth understanding of the software and equipment your customers/employees are using Good interpersonal and customer care skills Good accurate records keeping Must have excellent communication skills with a good hold over the English Awareness of basic Computer skills (Good to have knowledge of Networking, Server Operating system concepts) QUALIFICATION Graduate in any discipline (BE / BTech / B Sc / B Com / BBM / BCA /BA) SALARY-1-2k Freshers/experience both can apply INTERESTED CANDIDATES CAN COME DIRECTLY FOR INTERVIEW Address-SPEEDZE CONSULTANCY SERVICES Office no.17,bhakti complex,a-wing,near hotel city pride,ambedkar chowk,pimpri Contact no. MADHURI
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