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Technical Skills: Troubleshooting Windows & MAC Troubleshooting Skills Required:  Excellent communication skills verbally.  Proactively assist customers to avoid or reduce problem occurrence.  Experience in customer facing role, remote support, telephone support, resolve problems sufficiently through verbal description via telephone.  Has ability to upgrade regarding existing and new technologies in all relevant business requirement. ______ Process: Computer related Troubleshooting for US Clients Shift Timings: 8pm to 5am Salary: Not a constrain for the right candidate

Client Intel Skills VM and Windows Admin Exp. Level 7+ Years # of Position 3 Work Location (also mention if we can consider relocation) Bangalore (no relocation) Max PR for Vendors 11 LPA Interview location Bangalore Remarks (if any) deadline to share profiles /walk-in deadline/etc VMware and Windows/Linux Administrator Bangalore Job Description Description: Knowledgeable, creative, hardworking individual to provide exceptional customer service in a fast-paced operations environment supporting a 24x7x365 mission critical VM, Windows & Linux environment. The system administrator is responsible for day-to-day operational maintenance, support, OS installations and upgrades for enterprise servers. Monitor and tune systems to achieve optimum performance levels. Experience with Enterprise Backups On call support might be required for troubleshooting or pre-planned maintenance on production systems. Essential Duties: Solid understanding of Virtualization (VM) based technology Windows R2 Server support and troubleshooting or administrative and troubleshooting knowledge of Red Hat Linux. Creation of Windows and Linux VM templates Load, and deploy new virtual servers from VMWare templates Maintain Windows and Linux VM templates VMware cluster creation Snapshot creation, troubleshooting and deep knowledge needed Troubleshooting VMware issues, alerts, and alarms LUN deployment and capacity management Work with engineers and project leads to implement new systems, policies, standards and practices. Document VMware administration processes and procedures. Hands-on experience with Enterprise Backups Technologies Qualifications: Bachelor s degree with 5+ years of experience with Windows and/or Red Hat Linux operating systems. Enterprise server management experience. Deep knowledge of industry-standard, enterprise-class best practices for a large server environment. Must have experience with server virtualization with specific knowledge of VMWare vSphere 5.0. TCP/IP knowledge. Working knowledge of Active Directory sites and service, Group Policy and DNS/DHCP, shares and permissions. Experience with any of the following; Dell, IBM, HP Enterprise class servers, and Cisco UCS. Preferred Additional Skills: VPC5-DCV or equivalent preferred MCSA, MCSE, MCTS, RHCT or RHCE certification a plus Experience with standardizing server configurations (i.e CPU, RAM, RAID) Experience with shell scripting and automation tools Experience with Avocent IP KVM Technology, iDRAC, ILO, and RSA II out-of-band technologies Strong troubleshooting skills Experience with Data Domain, CommVault, Avamar or other backup technologies Strong communication, troubleshooting, and documentation skills. Thrives in dynamic, independent learning environments Enjoys working in a team environment

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Responsibilities: Design, build, test and maintain scalable and stable technology solutions to meet mission needs Create documentation to include flowcharts, diagrams, manuals and any other required or requested deliverables. Perform automation tasks through scripting and testing Evaluate alternatives including cost and risk, supportability and analyses for total systems; resolve highly complex multi-domain systems issues Operate and maintain systems in Windows Candidate Profile: Break/Fix, Provisioning & Decom, Patching, Migrations, Documentation Analyzing, troubleshooting and resolving system OS, software, and performance issues In-Depth of experience with Windows 2012/2016/2019 Significant experience with Active Directory, GPO and DNS Experience troubleshooting, patching, scripting, Automation, hardening Good Communication skills Requires Bachelors with 3-5 years of prior relevant experience

Key Responsibilities: Management and resolution of technical issues logged by customers in the U.K. Drive improvements in process and culture within the RM group, with a focus on both internal and external customer satisfaction. Contribute to technical support knowledge base. Minimum Qualification and Experience: Having at least 1 to 4years of work experience in technical support. Mandatory Skills: Experience in Windows Server , Win 7,Win 8. Experience in Active directory & group policies. Exposure to IIS, DNS, DHCP, TCP/IP, Microsoft network concepts and Microsoft platform client server network. Experience in managing Antivirus products (Symantec corporate edition). Expertise in Backup solutions (Symantec backup exec, MS NT Backup). Exposure to troubleshooting hardware issues. Desired Skills: Knowledge in VM Ware, Hyper V,SAN,Exchange,Office 365. Knowledge of remote support tools like Netop, PcAnywhere, RDP, Logmein (Rescue) etc. Exposure to disaster recovery of servers. Configuring and troubleshooting VLANs, switches, routers. Familiar with storage solutions. Competency Requirement: Should be customer focused with an eye on customer satisfaction. Excellent communication skills, both written and verbal. Ability to work well under pressure. Good planning, organising & time management skills. Must be a team player, energetic with a positive attitude.

Dear student; we have urgent requirement for as below:- 1. Linux System Admin Roles and Responsibilities: Proactively monitor, maintain and manage infrastructure to provide a 24x7x365 uptime. Maintain best practices on managing systems and services across all environments. Manage, coordinate, and implement software upgrades and patches. Create and modify scripts or applications to automate tasks Collaborate with other teams and team members to develop automation strategies and deployment processes. Take backup of servers as and when required or on daily, weekly monthly basis Install Linux operating systems, with strong understanding on OS internals for performance tuning or meet application requirement. familiar to work with firewalls like iptables, firewall-cmd, etc Delivering and communicating solutions to clients Requirements Skills Required: Should have a knowledge of web servers like Apache, tomcat, Nginx, etc. Solid knowledge of protocols such as DNS, HTTP, HTTPS, FTP, IMAP, POP3, LDAP, SMTP and SNMP. Should be willing to work in 24*7 -365 shifts. Strong problem solving and communication skills. Willing to learn and adopt new technologies. Ability to quickly identify the issue and provide resolution accordingly. Additional Linux certifications (RHCSA, RHCE) will be considered as an advantage. Additional knowledge of AWS will be considered as an advantage 2.Windows System admin Roles and Responsibilities: Installation, configuring, and maintaining services such as IIS, FTP, etc. Monitor all system alerts and assist to resolve complex issues in system hardware and software. Performing daily backups. Performing routine audits of Hardware. Analyzing system logs and identifying potential issues with computer systems. Installing and configuring new server and software. Answering technical queries and dealing with often frustrated users. Ensuring that the network infrastructure is up and running. Familiarity with OS upgrades/Patching, Firewalls, etc Troubleshooting for Web, Domain name, DNS, FTP and MSSQL server issues. Ability to quickly identify the issue and provide resolution accordingly. Datacenter/Remote System administration skills Helping web hosting customers via email and telephone to resolve issues. Skills Required: Good knowledge of user and permission management. Good knowledge of Active Directory (AD) Good knowledge of windows event logs. Must be willing to work in 24x7 operations Should have basic experience with Windows servers in virtualized environments. Should have a basic knowledge of RAID, SQL Database related operations. Excellent written, verbal communication and Interpersonal skills Additional Windows certifications (MSCA.MCSE) will be considered as an advantage. Additional knowledge of AWS will be considered as an advantage for more details call:-8087511492 020-48608195

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Responsible for Installation of mid range servers. • Configuration and basic troubleshooting, part replacement, installation of backup tools. • Support during software installation, define account policy, define password length and age, and define administrator supervisor password restrictions, managing disk space, processor utilization, network utilization related to server. • Analysis of log files, RCA, patch implementation and testing, backup configuration, RAID configuration. • Vendor / service provider co-ordination from support perspective. • AD Database Management. • System Backup Management. • Preparation of daily/weekly/monthly checklist. • Manage Virtual environment • Support Service documentation • Support Audit requirements • Support High-Availability solutions • Manage Antivirus / Malware defense client • Manage Health Checking client • Manage Security patching client • Operating system installation/upgrade • Add & remove patches • Patch maintenance and troubleshooting- Keeping up-to-date patch-levels as per policies • Guide and Update patch administration policies • Package administration • Add or remove packages as per guidelines • Maintain and troubleshoot package issues

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Job Title: Technical Support Engineer Job Location: Chennai Qualification: B.Sc / B.E/B.Tech / BCA Key Skills: Related to Service Desk /Networking / Database Admin,Technical Support, Technical Knowledge, Excellent Communication, Desktop Troubleshooting, windows troubleshooting, Virus removal, Server related problems. Job Description: • Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users. • Route problems to internal 2nd and 3rd level IT support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. • Perform user account management activities. • Escalate complex problem to appropriate support specialists. • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications). • Troubleshoot client software and basic network connectivity problems. • Identify, evaluate and prioritize customer problems and complaints. • May train users and operators on a limited basis and/or may write training procedures. • Participate in on-going training and departmental development. • Routine maintenance updates with other IT staff and business units. • Provide all required documentation including standards, configurations and diagrams. • Provide knowledge transfer of EUC operations.

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