Voice sector
Top sales list voice sector
India (All cities)
Verifies service by testing circuits, equipment, and alarms; and identifying, correcting, or escalating problems. Documents network by labeling and routing equipment and cables and recording configuration diagrams and specifications. Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation. Maintains customer rapport by listening to and resolving concerns and answering questions.
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India (All cities)
Should have good Oral and written communication. An effective communicator, probably fluid with what he/she is speaking. Should be a computer literate. Should be flexible enough to adapt to any environment or changes happening in the sector.
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India (All cities)
Plans network installations by studying technical specifications; preparing an installation schematic. Establishes voice and data networks by programming features; establishing interfaces and integrations; following industry standards; activating remote access tools. Verifies service by testing and re-programming circuits, equipment, and alarms; identifying and correcting problems; conferring with engineers. Documents network by recording configuration diagrams and programming. Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation.
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India (All cities)
The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. He/She must show the willingness to learn new things every time and then. Must discuss every matter with its supervisor or team leader to get any issue sorted Giving a resolution to the customers or clients should be the whole and sole responsibility.
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India (All cities)
Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis. Should also have a clear view of what the current market trend is.
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India (All cities)
Establishes entry priorities. Processes customer and account source documents by reviewing data for deficiencies. Combines data from both systems when account information is incomplete. Purges files to eliminate duplication of data. Tests customer and account system changes and upgrades by inputting new data.
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Salem (Tamil Nadu)
BPO job responsibilities include performing the tasks or outsourced projects as per the given standards and set regulations by the parent organization. BPO job responsibilities also include determining the number of employees required for the outsourced project and hiring the right staff and employees for the project. BPO job responsibilities also include maintaining the quality of service as required by the client and working on continuous performance improvement to offer best quality services to the client who has outsourced the project. BPO job responsibilities maintaining the important logs and documentation regarding the details of the tasks performed during the outsourced project.
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Salem (Tamil Nadu)
obtaining replacement or specialist components, fixtures or fittings checking computer equipment for electrical safety maintaining records of software licences managing stocks of equipment, consumables and other supplies.
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Salem (Tamil Nadu)
experience based salary. performance based increment. freshers also apply. working hours 10 hours only. rotational shift available.
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India (All cities)
Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Conducts classes regarding safety, security, installation, programming, maintenance, and repair of software, machinery, and equipment.
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India (All cities)
Listen to customer's story and determine if debt can be collected. Set up repayment plans and new terms of sale. Offer advice or refer customers to debt counselors. Record new commitment to repay debt. Send statements of delinquencies to credit bureau.
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India (All cities)
Participate in the creation of a compensation structure using data collected from job analysis and research. Revise compensation structures as needed. Collect and examine detailed information about job duties in order to prepare job descriptions. Organize data into buckets. Analyze the duties, training, and skills each job requires. Compare the generic job description to specific company position and modify accordingly.
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India (All cities)
Accomplishes quality assurance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
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India (All cities)
Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions. Provides sales vs. projection results by preparing and forwarding sales tracking reports. Forwards samples by entering request; arranging shipment; notifying customer. Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports.
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India (All cities)
Keeps equipment operational by following manufacturer's instructions and established procedures. Secures information by completing data base backups. Maintains safe and clean working environment by complying with procedures, rules, and regulations. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed.
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India (All cities)
Identifies prospects by reading telephone and zip code directories and other prepared listings. Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies. Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations. Completes orders by recording names, addresses, and purchases; referring orders for filling.
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India (All cities)
Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests. Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases. Plans meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.
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India (All cities)
Be nice. Be likable.... Monitor Your Systems. Always, always, always monitor your systems!... Perform Disaster Recovery Planning.... Keep Your Users Informed.... Back Up Everything.... Check Your Log Files.... Implement Strong Security.... Document Your Work.
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India (All cities)
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Recommends changes in products, service, and policy by evaluating results and competitive developments. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Provides historical records by maintaining records on area and customer sales. Contributes to team effort by accomplishing related results as needed.
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India (All cities)
While there are no formal educational requirements, the U.S. Bureau of Labor Statistics stated that business systems analysts typically have a bachelor's degree. Common programs include computer science, information technology (IT) or a comparable discipline, though several schools have implemented business systems analysis majors. Those with a business or non-technical degree could supplement their education with a college certificate program or individual courses that provide the necessary IT industry knowledge required. Additionally, many Master of Business Administration programs include technology concentrations that provide dual training in systems and business management.
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India (All cities)
Problem solving, period. This can some time lead into all sorts of constraints and stress. When workstation or server goes down, you are called to solve the problem. You should able to quickly and correctly diagnose the problem. You must figure out what is wrong and how best it can be fixed in small amount of time.
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India (All cities)
* Answering technical queries. * Responsibility for security. * Responsibility for documenting the configuration of the system. * Troubleshooting any reported problems. * System performance tuning. * Keeping the network up and running.
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India (All cities)
Maintains safe and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Provides operational management information by collecting, analyzing, and summarizing operating and engineering data and trends. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplishes engineering and organization mission by completing related results as needed.
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India (All cities)
Prepares source data for computer entry by compiling and sorting information; establishing entry priorities. Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution. Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. Maintains data entry requirements by following data program techniques and procedures.
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India (All cities)
Proficient typing skills. Computer skills and a knowledge of relevant software packages. Basic literacy and numeracy skills. Organisational abilities. Administrative skills. Good communication skills, both written and verbal. A polite phone manner. Good customer service skills.
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India (All cities)
Evaluates system potential by testing compatibility of new programs with existing programs. Evaluates expansions or enhancements by studying work load and capacity of computer system. Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action. Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.
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India (All cities)
Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career) Attention to detail Knowledge of grammar and punctuation Ability to work to time constraints
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India (All cities)
Business process speed and efficiency are enhanced. Employees may invest more time in core business strategies to bolster competitive advantage and enhance value chain engagement. Organizational growth increases when capital resource and asset expenditures are not required, which averts problematic investment returns. Organizations are not required to invest in unrelated primary business strategy assets, facilitating a shift in focus to specific competencies.
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India (All cities)
It includes calling customers or receiving customer calls via soft phone, dialer, avaya machines. Ideally it s called VOIP. Inbound calling means receiving calls for services of Telephone,banking, internet & many other business customer care services. Out calling (Outbound)centers deal with sales, up selling, recharges and many more services. You need headsets for speaking over the internet.
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India (All cities)
Inform customer if item is out of stock or discontinued. Suggest other items. Prepare invoices and shipping documents. Have parcel picked up by shipping company. Work with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments. Prepare order reports for management. Interact with salespeople and give them trends reports.
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