CCE BLENDED PROCESS IN A GLOBAL MNC IN INDIA

CCE- Blended Process in a Global MNC (U.S & U.K Process) Position Name/ Designation: CCE Years of experience Required: 1-3 Years Working days: 5 Shift Timings: 6 PM to 3 AM Skill set: 1. Answer calls or make calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. 2. Interacting with overseas client Via Skype or Call. 3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. 4. Follow up to ensure that appropriate actions were taken on customers' requests. 5. Refer unresolved customer grievances or special requests to designated departments for further investigation. 6. Achieve volume and value based targets, strengthen channel networks. 7. Understanding the requirement and putting up the right solution. Interview Timings: Am - 5:00 Pm (Monday to Saturday) Walk in with Updated C.V.& Passport Size Photographs Contact Details:- Ms.Natasha Ms.Mansi Ms.Simran Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolutions.com