FASHION CONSULTANT IN INDIA

Job Title: Fashion Consultant Job purpose • At the store I am the person who ensures “Customer Delight” - for each customer each time. • Contribute to achieve store KPIs. • I am the “Brand ambassador”  - both in and out the store I spend my time in: • Attending customer • Contribute to the store merchandising and sales • Stocks, inventory and cash handling I know I have done a great job if: • I am meeting my weekly, fortnightly, quarterly targets • Contribute towards healthy audit scores • I am able live and exhibit brand DNA. The people I need to work with Within function • Store Manager • Retails Ops Manager • Business Manager • Business Head Outside function • Training Manager • Visual Merchandiser • Buying team What is that I need to do: • Warm welcome and approach to each customer – customer’s inclination to shop starts right from the first step & eye contact. • Utilize the knowledge of fashion trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range. • Believes and lives the attitude of “Sheer customer delight” – go beyond  • Contribute towards merchandising and keeping the ambience is in accordance with the Brand standards and guidelines. • Live the “ownership mentality” – looks for areas to contribute on factors impacting overall store performance – create niche for the store in the vicinity/mall. • Ability to deliver on all aspects with least guidance from the store manager. Capabilities: • Create the warmth for the customer – welcoming attitude • Good at relationship building  - conversion to sales • Good listening skills – understand customer needs • Ability to follow brand and store guidelines • Good operations experience – receiving stock, inventory keeping, cash handling etc. Attitudes: • Self-motivated –  Don’t dream, obsess attitude • Ability to relate and live the brand  - Look the part  • Believes and delivers – Excellence • Hunger to “Succeed & Grow”