HIRING SYSTEM ADMIN WORK LOCATION BASAVANGUDI IN INDIA
Asset & Inventory Management Vendor Management-Response time and resolution time during a service interruption inline with SLA Employees Support Ticket Severity / Priority- Identify & Prioritize issue resolution according to Severity Level Scheduling computer maintenance, pc health checkup, pc optimization and performing QPC (Quality Protocol check) inline with company norms Identify Improvements &quick resolutionon day to day IT Operations Providing technical assistance in resolving routine to moderateness problems; may include support of personal computer based applications Working knowledge in configuring / troubleshooting both hardware and software firewalls Develop and showcase continuous Service Improvement Initiatives Strong desire for ensuring the highest levels of security, comprehensive monitoring, creating backups/redundancies, researching best practices
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