Customer feedback

E-Metric Customer Feedback System is a web application made with DotNet/MSSQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your Sales. Your customers have new ideas that can help you to improve your Sales. For your end customer, filling out a E-Metric Customer Feedback is a breeze, which their website says is essential in today’s busy world where we need to be able to receive feedback on the go. This E-metric tool works pretty much like any digital survey you’ve used before. You send your clients a link to the survey, they submit their answers for the questions and you receive the data for analysis. Feedback is particularly easy to use and engaging. You can add rich media to the questions which is beneficial when you want to ask for feedback on a particular product or Service Four unique benefits: Ability to use rich user interface in the survey Simplicity of use, making it a great tool for beginners, Measures and tracks customer satisfaction over time allowing you to measure the success of new satisfaction initiatives, Identifies unhappy customers based on past scores to alert you to take action to prevent them from cancelling or leaving

Work Location: Delhi, Gurgaon, Noida. Candidate should have, Good Communication skills Take calls Over Phone which involves working in different time zones Take calls from Global clients and initiate the right response to them, positively and professionally. Flexible to work in shifts. Good English Communication- Both Verbal & Written skills Knowledge of Customer Service Principles and practices Qualification: 10th/12th Passed (fresher or experience).---0

Role: Customer Relationship Executive(Female) Location: Vadodara Required Exp: 0-3 years Job Description: Providing prompt and professional replies to all customer feedback. Providing follow up action on customer feedback and managing requests. Ensuring that relevant departments are made aware of concerns raised by customers so that they may carry out corrective action. Monitoring and carrying out analysis of customer feedback. Recording customer feedback details in the Customer Relations. Management System for producing management reports. Supporting Sales team. Recognizing possible customer relation cases and, where necessary, keeping records or arranging proactive service recovery. Secondary duties to include office administration and attending corporate events. Coordination between branches for smooth functioning of day to day work flow.

Job description: We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Required Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Required male candidates only for U.S Shift(Night shift) timing 7 pm to 4 am

The Customer Care Associate is responsible for receiving, investigating and responding to all customer inquiries regarding installation, products and services. The Customer Care Associate will troubleshoot problems and coordinate with various internal departments to resolve problems. Other responsibilities include: • Interact with customers by phone, e-mail or online chat concerning various care issues. • Provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management. • Solicit cross-selling and up-selling opportunities within the customer care experience. • Tracking and reporting of relevant customer care performance metrics. • Capturing and applying customer feedback. NOTE:EXCELLENT COMMUNICATION SKILLS ARE MUST. EMINENT SOLUTIONS: #th Floor, Above Syndicate Bank, Near Lal Bungalow, Beside VIP Lounge Lane, Hyderabad, Telangana. Tel: + , Mobile: +

The Customer Care Associate is responsible for receiving, investigating and responding to all customer inquiries regarding installation, products and services. The Customer Care Associate will troubleshoot problems and coordinate with various internal departments to resolve problems. Other responsibilities include: • Interact with customers by phone, e-mail or online chat concerning various care issues. • Provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management. • Solicit cross-selling and up-selling opportunities within the customer care experience. • Tracking and reporting of relevant customer care performance metrics. • Capturing and applying customer feedback. note:excellent communication skills are required EMINENT SOLUTIONS: #th Floor, Above Syndicate Bank, Near Lal Bungalow, Beside VIP Lounge Lane, Hyderabad, Telangana. Tel: + , Mobile: +

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Job Description- Responsibilities in Customer Feedback and Management: Registration of Sales Complaint in guidance with Asst Manager- CR Handle/ Assist customers on basic sales issues under guidance of Asst Manager-CR Post Complaint follow up activity with the customer after complaint closure Contact Customer for Post Sales Follow up activity Post Sales Follow Up Report updations / maintenance. Others: Analyze Post Sales Follow Up call details and provide qualitative information to Head - CR / Asst Manager-CR Usage of DMS for Complaint management and Post Sales Follow Up activities Skill Required- Good communication skills. Basic Telephone Etiquette while speaking to the customers. Good customer handling skills. Good Analytical skills Good Team Player & learning ability. Basic Computer skills Good communication skills. Candidate Profile - Any Graduation Age: Years Preferably worked in Auto Industry/Automobile Dealership/Service Industry Preferably worked in Customer Relations Good to know English/Hindi Preferably from Lucknow ,

HR DEPT OF ZEALOUS SERVICES WELCOMES YOU ALL FOR THE WALK-IN INTERVIEW. Our company Zealous Services came to market in . Zealous Services is one of the leading company in BPO industry. We are dealing with US, UK, and Australian based process. We have 30 business outsourcing centers in Chennai. Apart from which we now have 3 branches of Zealous Services in Chennai. We are about to open two more branches in Chennai for which we require about 400 Customer Service Executives to work in our concern. JOB DESCRIPTION: > Interact with customers by phone concerning various care issues. > Provide hands on support of customer care initiatives. > Solicit cross-selling and up-selling opportunities within the customer care experience. > Tracking and reporting of relevant customer care performance metrics. > Capturing and applying customer feedback. JOB REQUIREMENTS: > Fresher (preferably) > Good communication & listening skill > Flexible to work in Night Shift > Graduation is must (More than 2 arrear is not acceptable) > Commitment towards work WE PROVIDE: > Salary (As per industry norms) > Performance appraisal twice in a year > Dinner (For all employees even at time of training) ZEALOUS SERVICES No: 17/7, Ground floor, Shafika building, Kodambakkam high road, Nungambakkam, Chennai-. Landmark: Near palm grove hotel, Nungambakkam. INTERVIEW TIMING: 1.30 PM to 5 PM (Monday - Saturday) Thanks& Regards, Ragavendran.T Human Resources Zealous Services

Looking for Customer Support Executive. 1) Responsible for receiving, investigating and responding to all customer inquiries regarding products and services. 2) Troubleshoot problems and coordinate with service delivery team to resolve problems. 3) Interact with customers via phone, e-mail or online chat concerning relevant issues. 4) Online billing, order tracking. 5) Tracking and reporting of relevant customer care performance metrics. 6) Capturing and applying customer feedback. Skills required: 1) Excellent command over English, both verbal and written. 2) Good knowledge of computers, especially internet, MS Excel. 3) Positive attitude and customer oriented approach. 4) Proficient in MS Excel. 5) 1 to 4 yr exp. candidate preferred. timing-10am-8pm immediate joining

JOB DESCRIPTION: > Interact with customers by phone concerning various care issues. > Provide hands on support of customer care initiatives. > Solicit cross-selling and up-selling opportunities within the customer care experience. > Tracking and reporting of relevant customer care performance metrics. > Capturing and applying customer feedback. JOB REQUIREMENTS: > Fresher (preferably) > Good communication & listening skill > Flexible to work in Night Shift > Graduation is must (More than 2 arrear is not acceptable) > Commitment towards work

WovVXM is a cloud based customer experience management tool used to record and improve customer experience through feedback. Know your customers and improve the customer experience at multiple touchpoints. Reach out to customers and collect feedbacks by link, QR code or Social Media. Analyze the feedback in detail and categorize the customers. Use WovVXM software designed by WovVTech for measuring your customer experience in minutes & share anywhere on social platforms or by link. Sentimental Analysis, Net promoter score analysis, word clouds, customer effort score insights are available. We also provide many different business software products like WovVRA, WovVBI, WoVvBiz, WovVFlow etc. For more details & To start your FREE-FOREVER Plan contact us at: show contact info Or visit our website: https://wovvtech.com

Dear Candidate, We have an Excellent Opportunity to work with a Leading Telecom Brand for the position of Customer Service Executive (Non-voice Process) NOTE: - No Calls, No Night Shifts, No Field Work Designation:- Store Associate / CSE Job timing: - 10:00 am to 7:00 pm Training: - 16 days Paid Training at Andheri (E), Marol Naka. Timing: - 8.00 am to 5.00 pm Qualification:- -Graduation. -Fresher's or Experienced in any field would do. -Candidates who are waiting for their TY Result/TY appeared can apply but should clear FY, SY, and TY up to 5th Semester. -ATKT in Final year can also apply. -Age Criteria below 28 years Job Description:- -Handling Retail Outlet and taking care of Services and Processes of Mobiles and connections. -Interacting with walk-in VIP customers face to face sitting at one place. -Ensuring correct and timely feedback provided. -Playing the role like helper, adviser and guide to the customer. -Maximizing every sales opportunity by promoting the highest standards of customer care. -Maintaining quality customer care service. -Creating a strong front line image of the company -Ensuring positive return on investments and ensuring proper operations of the outlet. -Candidate will be under the payroll of Talent Quest Solutions initially. -Candidates will be absorbed by Client on their pay-roll through I.J.P (Internal Job Posting). -Based on performance Rating/feedback and Requirement. Job Location:- Mumbai (Harbor/Central/Western) - Central (CST to Kalyan) - Western (Churchgate to Bhayander) - Harbor (CST to Panvel & Thane to Panvel) Job location would be as per candidate's location. 6 days working with 1 rotational week off. BENEFIT OF THE COMPANY:- Growth in company due to I.J.P. (Internal Job Posting) Formals provided. REMUNERATION:- 1, 00,000 - 2, 00,000 P.A. (Includes PF +ESIC+ Medical Claim) Attractive Bonus & Incentives Medical claim and Insurance cover up to 1lakh. Contact:8421218079

They should prepare an email draft to the customer according to the customer email Training and developing Proofread emails for clarity, grammar, and spelling Respond promptly to customer inquiries Handle and resolve customer complaints Obtain and evaluate all relevant information to handle product and service inquiries Record details of inquiries, comments and complaints Prepare and distribute customer activity reports Maintain customer databases Provide feedback on the efficiency of the customer service process Willing to work in night shift

Job responsibility:Build critical customer loyalty in an innovative, challenging, fast-paced environment Balance two important objectives—customer resolution and superior business resultsCreate team connection, provide feedback and development of the teamIdentify trends and prove them with dataEvaluate workflows and find ways for them to be more efficient and valuableLook for solutions to problems proactively and reach out to customers about potential issues before they occurTake ownership of issues and bring them to completionRefine and build new tools for providing excellent customer service more efficientlyWork alongside team serving customers while providing leadership and directionVisualize, articulate, and solve complex and uncomplicated problems and concepts and make decisions that are sensible and based on available information What You Should Already HaveAvailability to work nights and weekends Bachelor’s Degree or equivalent experience; 1-2 year experience in a customer service/call center environmentExcellent written and verbal communication skillsStrong organizational and project management skillsCRM system experienceAnalytical ability, strategic thinking, negotiating, timely decision making, functional/technical skills, knowledge of workforce management principlesWork experience in customer service management in a startupLogic-based thinking experience What We'll Set You Up WithCompetitive salary, based on experience A fulfilling, challenging adventure of a work experienceAn incredible team of hackers and hustlers

*JOB DESCRIPTION* WE ARE SEARCHING FOR AN CUSTOMER SERVICE EXPERT TO BOOST SALES BY REACHING OUT TARGETS, AND SOURCE DATA FOR ADDITIONAL MEMBERS OF THE TARGET AUDIENCE, YOU SHOULD ALSO JOT DOWN IMPORTANT NOTES DURING CONVERSATION TO FACILITATE FOLLOW UPS BY OUR STAFF. TO BE SUCCESSFUL AS A CUSTOMER TELL CALLER, YOU SHOULD BE ABLE TO CONVINCE EVEN THE TOUGHEST OF INDIVIDUALS TO PURCHASE OUR OFFERINGS. A REMARKABLE TELECALLER WILL SUGGEST WAYS IN WHICH CLIENTS FEEDBACK CAN BE UTILIZED TO IMPROVE OUR SERVICES. *RESPONSIBILITIES* RECORDING ALL SUCCESSFUL AND UNSUCCESSFUL ATTEMPTS TO CLOSE SALES GIVING INFORMATION ABOUT THE PRODUCT AND EDUCATING THEM ABOUT THE PRODUCT GIVING THEM THE DETAILS GIVING A CALLS TO CUSTOMER AND TRYING TO MAKE TRANSACTION ON IT NOTING IMPORTANT DETAILS OF EACH CONVERSATION CALLING ACTIVE AND BUDDING CLIENTS TO ENCOURAGE THE PURCHASE OF ITEAMS *CUSTOMER TELECALLER REQUIREMENTS* HIGH SCHOOL DIPLOMA OR EQUIVALENT PRIOR EXPERIENCE AS A TELECALLER OR SIMILAR COMPLETION OF SALES RELATED TRAINING PROGRAM IS PREFERRED SUPERB VERBAL ON SOUTH INDIAN /HINDI VERBAL COMMUNICATION ABILITY TO SWITCH YOUR COMMUNICATION STYLE ON A WHIM SUPERB INTERPERSONAL RESEARCH AND RECORD KEEPING SKILLS CAPACITY TO RECEIVE CRITIQUE WITHOUT INTERNALIZING IT Sent from my Samsung Galaxy smartphone.

Job as Customer Service Executive - Day Shift Eligibility -Age below 40 years -Minimum 12th Pass -Must speak English, Hindi & Regional Language. Job Responsibility - Handling the calls related to information service. - Maintaining quality customer care service. - Ensuring correct and timely feedback provided - Solving customer queries to a satisfactory level of their requirements and leaving a benchmark. Salary:- From Rs to Rs Job location:- Borivali (E) (15 mins walking distance from Borivali station) Address: Tattva Outsourcing Services, 2nd floor A wing, Suashish Business Park, Datta Pada Road, Opposite Tata Steel, Borivali(East), Mumbai Interview Time: 11am to 4pm. Kindly dress in formals and also carry the documents along with you. Fresher can also Apply….

Job as Customer Service Executive for Marathi Language Process- Day Shift Eligibility -Age below 40 years -Minimum 12th Pass -Must speak Hindi & Marathi Language. Job Responsibility - Handling the calls related to information service. - Maintaining quality customer care service. - Ensuring correct and timely feedback provided - Solving customer queries to a satisfactory level of their requirements and leaving a benchmark. Salary:- From Rs to Rs Job location:- Borivali (E) (15 mins walking distance from Borivali station) Address: Tattva Outsourcing Services, 2nd floor A wing, Suashish Business Park, Datta Pada Road, Opposite Tata Steel, Borivali(East), Mumbai Interview Time: 11am to 4pm. Kindly dress in formals and also carry the documents along with you. Fresher can also Apply….

Job Responsiblity - Handling retail outlet of Vodafone Store and taking care of services and processes of mobiles and connections. -Solving customer queries to a satisfactory level of their requirements and leaving a benchmark. -Ensuring correct and timely feedback provided. -Maximizing every sales opportunity by promoting the highest standards of customer care. -Maintaining quality customer care service. -Candidate will be on the Payroll of Zeus Marcom Service Job location:- Nearby your residential location. Remuneration:- /- to /- gross + incentives upto /- PM

Responsibilities of CRM: 1) Calling a patient and noting down all their details 2) Talking to one of the doctors on our panel and scheduling the home visit 3) Doing the follow up with the patient and doctor 4) Getting the visit done 5) Taking a feedback from the patient after the doctor's visit 6) Preparing and analyzing daily, weekly and monthly reports Aptitude required: 1) Positive attitude with good communication skills (should be fluent in Hindi and English) 2) MS Excel skills 3) No constraint on Educational Qualification 4) Working hours: 9 a.m to 6 p.m, 6 days a week 5) We are based in Vasundhara Enclave, East Delhi and therefore the person should be willing to travel daily to this place for work. How Do Customer Relationship Manager Make an Impact:- 1) Service sector is totally based on the relationship of customers with the firm and CRM holds the responsibility of making it stronger 2) Since CRM will be in direct touch with customers, he/she can add a lot in improving the service and making it more customer friendly 3) CRM can not only influence customers professionally but can also support the patients at emotional level strengthening the ties between customer and company

Key Responsibilities: Assisting businesses in Canada & the United States. Taking surveys/Feedback sheets, Web research, etc. Requirements: Must be willing to work in night shift (U.S Hours) Must be fluent in English Must be internet-savvy Experience of working on Excel reports preferred Benefits: Competitive Salary 5 days work in a week Paid Holidays Paid Overtime Required education: High school or equivalent Under Graduate Graduate

Need Any graduate Customer Care Executive/BPO for GS infotech Experience: 0 - 3 years Skills: Customer Care, Customer Support, BPO, Inbound, Domestic BPO, Call center Key Responsibilities Areas: 01. Responsible for receiving, considering and responding to all customer inquiries/query through email / call. 02. Handling customer concerns and customer Satisfaction index rating. 03. Handling and solving client complaints. 04. Taking required actions on customer feedback Arrears can also welcome Work location: chennai Regards Nandhini HR - 9962321948 Share with your friends also Thank you....... All the best!!!

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.

JOB DESCRIPTION: > Interact with customers by phone concerning various care issues. > Provide hands on support of customer care initiatives. > Solicit cross-selling and up-selling opportunities within the customer care experience. > Tracking and reporting of relevant customer care performance metrics. > Capturing and applying customer feedback. JOB REQUIREMENTS: > Fresher (preferably) > Good communication & listening skill > Flexible to work in Night Shift > Graduation is must (More than 2 arrear is not acceptable) > Commitment towards work WE PROVIDE: > Salary (As per industry norms) > Performance appraisal twice in a year > Dinner (For all employees even at time of training) ZEALOUS SERVICES No: 17/7, A Block, 1st floor, Shafika building, Kodambakkam high road, Nungambakkam, Chennai-. Landmark: Near palm grove hotel, Nungambakkam. INTERVIEW TIMING: AM to 5 PM (Monday - Saturday) Regards, Ram Human Resources Zealous Services 044

We are one of the top leading companies in arranging tours and travels to famous destinations. Make your dream of a wonderful but safer trip happen with our service. You can cover naturally exotic locations only at a reasonable charge. We can make you happier by providing you additional free benefits like meal vouchers, online job providing, cash prizes, etc in all our packages. This is surely and solely one of our features. We are famous for our excellent customer feedback! Your satisfaction is our satisfaction and energy to go further. For more details visit us at http://www.tfgholidays.in or Contact us at. Name: Ruhee Number: 97111 69683 TFG Vacations India Pvt. Ltd.

Designation - Customer Success Manager Experience: 5+ years Location Baner, Pune Salary - 25 LPA PROFILE OVERVIEW The Customer Success Manager engages and retains customers by helping them make their mobile app strategy incredibly successful. As a Customer Success Manager, you will serve as the principal point of contact for multiple customer accounts globally to drive adoption, retention, renewals, customer satisfaction, engagement and growth. This is a high-profile customer-facing role requiring outstanding relationship management skills and technical acumen. You provide data-driven decisions, support and business intelligence that is timely, accurate, and actionable. You will work closely with the sales and product teams to ensure that new accounts are on-boarded effectively and existing accounts have the resources, training/consultation and support to achieve their desired results. The ideal candidate should possess a strong customer success background with 5+ years of experience in SaaS Products. List of Companies - Wingify, Agile CRM, Browser Stack, Web Engage, Shop Socially, Helpshift, Unbxd Inc, Push Crew, Freshdesk, Kayako, ZohoCRM, Adobesystems, Capillary Tech. (Experience working with these company prefer) **Only SAAS based companies **Responsibilities: * Create a complete customer success process and team to drive retention, renewals, adoption, training, on-boarding, customer satisfaction, engagement and growth Increase customer satisfaction by understanding business needs, on-boarding and training and to facilitate additional help and resources, as applicable through the customer journey. * Serve as the primary post-sales point of contact with customers. Create strong relationships and work with customers to establish and achieve critical goals, or other key performance indicators along with providing regular feedback at every step of the customer journey *Track and monitor customer activity and usage patterns to identify churn risk and work proactively to eliminate churn risk * Act as an escalation point for customers to drive problem resolutions in a timely and proactive manner * Maintain a deep understanding of our product and industry knowledge to be able to tell customers about the most relevant features/functionality for their specific business needs * Serve as the voice of the customer and provide internal feedback on product improvements, feature requests and bugs. * Document all communication with users and accounts accurately and in a timely manner via various tools. Ensure that issues are escalated appropriately to internal departments and management. * Regularly update all training materials, resources, FAQ s etc. * Upsell and Upgrade Customers, as applicable **Required Experience and Skills: * Minimum 5+ years of Customer Success, Account Management, Customer Service & Training * Past experience of setting up customer success divisions * Ability to create and manage a team of 2-3 executives * Strong written and verbal communication skills with a good technical aptitude *Prior Experience of working with a SaaS company is mandatory *Good understanding of web applications, mobile applications and marketing tools would be preferred * MBA Graduates would be preferred Interested Candidates mail their updated CV - rajhr.ent()gmail()com so we can call you for telephonic interview.

Job Description- Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession * Act as an escalation point for client meetings for issues and concerns beyond the operations team * Analyze customer needs and feedback and ensure continuous refinements in the services offered * Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements * Handle the front end engagement for the agreement validation, possession documentation & re-sale / lease experience Loyalty & Referral Revenues: * Actively engage with the existing customer base for repeat and referral bookings during new launches and sustenance phase of projects * Achieve and exceed sales targets from existing customers through relationship and loyalty management * Implement innovative cross-sell and up-sell strategies that are tailored-fit to the customers" needs Awareness about luxury brands and a good understanding of the economic environment * Possess a positive attitude and excellent interpersonal skills * Be immaculately groomed and exceptionally well presented * Display a confident, professional and welcoming personality * Demand an excellent command over the English language * Possess an eye for detail * Result-orientation Salary: Best in the industry Industry:BPO/KPO/IT/Telecom Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Assistant Manager/Manager -(NonTechnical) Education- UG: Any Graduate - Any Specialization PG:Any Postgraduate - Any Specialization, Post Graduation Not Required Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required Candidate from BFSI, Aviation, Hospitality and BPO backgrounds are preferred.

A leading Group - distributor and service provider of IT and communication products in Worldwide is recruiting "Customer Support Executive". Job description: Designation: Executive- Customer Support. Education: Any Degree Gender: Male / Female Experience: 0 - 3 years in Customer handling Salary:8 K -20 K (PF and Other benefits included) Work Location:Nungambakkam (Chennai branch) Work timing: 9:30am-6:00pm Skills: > Good communication skills in English, > Customer Service,Selling to Customer Needs, > Handles Rejection & Professionalism Job Role: - Cold calling customers - Influences customers to buy the products by following a prepared sales talk to give service and product information and price quotations. - Completes orders by recording names, addresses, and purchases; referring orders for filling. - Support Marketing and Training events such as attendance confirmations, product information / update mailers, feedback etc - Daily & weekly report submission of customer calling into reporting Manager - Traveling for events, seminars & trainings (twice or thrice in a year). Interested candidates may forward your resume to Mail Id: For any clarification please call Vijayalakshmi at Ph: Please do not forget to mention your: Current CTC; Expected CTC: Notice Period: You may also walk in to our office for interview with your resume between AM -6:00 PM. Thanks and regards Vijayalakshmi HR Executive

Hiring Customer support Executive for International BPO You have a wonderful opportunity to start your career in a growing field. Zealous Services searching fresher’s as their customer support executives. We are dealing with US, UK, and Australian based process. We have 30 business outsourcing centers in Chennai. Apart from which we now have 5 branches of Zealous Services in Chennai. We are about to open two more branches in Chennai for which we require about 400 Customer Service Executives to work in our concern. JOB DESCRIPTION: > Interact with customers by phone concerning various care issues. > Provides hands on support for customer care initiatives. > Solicit cross-selling and up-selling opportunities within the customer care experience > Tracking and reporting of relevant customer care performance metrics > Capturing and applying customers' feedback. JOB REQUIREMENTS > Fresher’s (preferably) > Good listening skill (English) > Good understanding skill (English) > Flexible to work in Night Shift (mandatory) > Graduation is must > 6 months Service Level Agreement & provision of mark sheets for verification at the time of joining > Commitment towards work WE PROVIDE > Salary CTC: 1L to 2L per annum > Attendance Bonus > Referral Bonus > Incentives > Performance appraisal twice in a year > Free Dinner > ESI and PF benefits > Candidates who stay with us in a long run will be eligible for Internal Job Promotions too CORPORATE OFFICE: ZEALOUS SERVICES #17/7 Ground & A-Block 3rd Floor, Shafika Building, Kodambakkam high road, Nungambakkam, Chennai - 600 034. Landmark: Near Palm Grove Hotel, Nungambakkam For any clarification,please feel free to call at the below mentioned number 9500779091 Drop your resume While you come to attend interview In Resume mention: prakash HR Interview Date: Monday - Saturday Interview Timing: 10.30 AM to 5.00 PM Regards, prakash(HR) Zealous Services 9500779091

CRM software is a game-changer for small businesses for several reasons. First, it helps businesses keep track of customer information in one central database. This makes it easy for businesses to access customer information and make changes as needed. Additionally, CRM software can automate customer-related tasks such as email marketing and appointment scheduling. This frees up time for businesses to focus on other tasks. Finally, CRM software can help businesses improve their customer service. By tracking customer interactions and feedback, businesses can identify areas where they need to make improvements.