Greet customers incoming calls

Greet your customers incoming calls with welcome message if you have epabx.

Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening

Purpose:- Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Main Job Tasks and Responsibilities *Answer calls and respond to emails *Research required information using available resources *Manage and resolve customer complaints *Provide customers with product and service information *Enter customer information into system *Update existing customer information *Process orders *Identify and escalate priority issues *Follow up customer calls where necessary *Document all call information according to standard operating procedures Education and Experience:- -High school diploma or equivalent -Proficient in relevant computer applications -Required language proficiency -Knowledge of customer service principles and practices -Knowledge of call center telephony and technology -Experience in a call center or customer service environment -Good data entry and typing skills -Key Competencies -Verbal and written communication skills -Listening skills -Problem analysis and problem solving -Customer service orientation -Organizational skills -Attention to detail -Judgemental skills -Adaptability -Team work -Stress Management -Resilience Work Window: 7.30pm -6.30am IST (any 9 hours) Weekoff: Rotational Week Off Work EXP - 6months - 1yr Pay scale: Best in the Industry Sr CSE Executive:- Job Responsibilities: > Serves customers by providing product and service information; resolving product and service problems. Job Duties: >Attracts potential customers by answering product and service questions; suggesting information about other products and services. >Maintains customer records by updating account information. >Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. >Recommends potential products or services to management by collecting customer information and analyzing customer needs. >Prepares product or service reports by collecting and analyzing customer information. >Contributes to team effort by accomplishing related results as needed. Skill Sets: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies, Influences customers to buy or retain product or service by following a prepared script to give product reference information, Documents transactions by completing forms and record logs, Maintains database by entering, verifying, and backing up data,Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.

Greet or assist all visitors and guest Receive, direct and relay telephone messages Re-direct calls as appropriate and take adequate messages when required Assist in the planning and preparation of meetings, conferences and conference telephone calls Respond to public inquiries Answer all incoming calls and handle callers inquiries whenever possible Maintain the general filing system and file all correspondence Assist the all staff as requested Provide administrative services Stationary (Ordering, stocking, and distributing office supplies) Preparing Invoices Travel desk Support required Courier inward and outward detail to be Maintained. Employees Uniform Issuing process Guest Arrival details to be maintained General Administration support required. Contact Details:- Ms.Simran Ms.Natasha Ms.Mansi Walk in with Updated C.V.& 2 Passport Size Photographs Between Am - 5:00 Pm (Monday to Saturday) Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolution.com

Greet customers arriving at the salon and provide them with the information regarding salon services Answer any service related questions Determine customers need for salon services by figuring out their problem areas such as skin and hair issues Ensure that customers are handed over to the correct hair or hair expert within the salon Answer telephone calls and provide information to callers Schedule appointments and make follow up calls to customers to remind them of their appointments Handle appointment cancellation and shifting duties Collect cash in exchange of services rendered and tender change to customers Ask customers for feedback on salon s services and provide assistance with problems or complaints Endorse retail products that the salon is selling by providing information of benefits Print out staff rosters and assist salon manager in determining stylist commissions Ensure cleanliness, neatness and sanitization of salon and equipment Create and maintain contact with suppliers to ensure that salon supplies are procured in a time efficient manner Fill in for absent staff members during high volume times Count cash at the end of the shift and ensure that cash flow information has been logged into the salon s register

Should be good in communication Smart and Good Looking Basic Computer knowledge ONLY FEMALE • Being face of the company and assisting team and handling day to day activities of the company. • Handling visitors, making entries in log books, attending incoming calls taking messages, forwarding the calls to the appropriate sections of people, take care of entire front office related activities, Excellent communication skill. • Assist people smoothly with a smile on face and should actively interact with them • Greet people warmly and make sure they are comfortable. • Handling counter billing & Cash settlement • Daily reports on number of invoices billed. • Handling calls & Handling customer queries. • Taking care of overall front area, including Notice board, promotions, board meetings etc. • Dispatching the courier consignment and tracking the details and follow up made. • Handling inward and outward register for the distributors. • Handling incoming and outgoing calls. • Perform basic book keeping, filing and clerical duties. • Fixing appointments for the distributors and informing the concern depts. • Informing the courier person about the courier. • Aware of business plan and products as to educate the customers if they wanted to know about the company and products(in the form of Mail/Walk-In/ Phone call) Salary:Rs 15 -18K take home

Connect customers making incoming calls to the proper person. Greet customers warmly. Operate switchboard and helps customers establish local and long-distance calls. Observe signal light on switchboard, plug cords into trunk-jack, and press button to make connections. Insert tickets in time-stamping device to be imprinted with accurate time.

Connect customers making incoming calls to the proper person. Greet customers warmly. Operate switchboard and helps customers establish local and long-distance calls. Observe signal light on switchboard, plug cords into trunk-jack, and press button to make connections.

Front Desk Representative duties and responsibilities: 1.Keep front desk clean, tidy and supplied with all the necessary supplies. 2.Greet, communicate with and welcome guests. 3.Answer all the customers' questions and address their complaints. 4.Answer all incoming calls, redirect them when needed. ARREARS & FRESHERS CAN ALSO APPLY Qualification: Any Graduation Experience: 0 to 1 yrs Job Location: Chennai Time: Full Time Salary: 10k to 15k For Other More Information Contact Us: HR Abitha 63852@35307

Provide office support services in order to ensure efficiency and effectiveness within the Office Main Activities Receive, direct and relay telephone messages and fax messages Direct the First Nations Members and the general public to the appropriate staff member Pick up and deliver the mail Open and date stamp all general correspondence Maintain the general filing system and file all correspondence Assist in the planning and preparation of meetings, conferences and conference telephone calls Make preparations for Council and committee meetings Maintain an adequate inventory of office supplies Respond to public inquiries Provide word-processing and secretarial support 2. Perform clerical duties in order to maintain Hamlet administration Main Activities Develop and maintain a current and accurate filing system Monitor the use of supplies and equipment Coordinate the repair and maintenance of office equipment Performs receptionist functions Main Activities Answer all incoming calls and handle Re-direct calls as appropriate and take Greet, assist and/or direct students, visitors Support the Executive Director and other Main Activities Assist the Executive Director and other Provide administrative services for the Perform other related duties as required KNOWLEDGE, SKILLS AND ABILITIES (The knowledge, skills and attitudes required for satisfactory job performance) Knowledge The incumbent must have proficient knowledge in the following areas: office administration an understanding of relevant, legislation, policies and procedures Skills The incumbent must demonstrate the following skills: team building analytical and problem solving skills decision making skills effective verbal and listening, communications skills computer skills including the ability to spreadsheet and wordprocessing programs at a highly proficient level stress management skills time management skills Personal Attributes The incumbent must demonstrate the following personal attributes: be honest and trustworthy be respectful possess cultural awareness and sensitivity be flexible demonstrate sound work ethics The Receptionist would normally attain the required knowledge, skills and attitudes through Completion of an office procedures course combined with related experience. Equivalencies will be considered.

Answer all incoming calls and handle caller s inquiries whenever possible Re-direct calls as appropriate and take adequate messages when required Greet, assist and/or direct students, visitors and the general public Maintain an adequate inventory of office supplies Respond to public inquiries Provide word-processing and secretarial support ENDEAVOR IT SOLUTION ,MANGAL CITY MALL, ABOVE McDONALD, VIJAY NAGAR, INDORE, PHONE: TIMINGS: AM to 1:00 PM and 2:00 PM to 5:30 PM CONTACT PERSON: PURVI (HR)

Job Description Responsibilities: Extend and ensure warm and courteous service to all the guests, the Management and employees of the Hotel Be informed on the daily room position Have detailed information regarding arrivals, their room requirements and expected departures of the day Check on VIP reservations for the day and issue VIP amenities voucher for fruits, flowers and beverages, etc., in consultation with the Duty Manager Greet all guests and address them by name whenever you see them and ensure all required details like date of departure, address and mode of payment, etc., are filled-in properly on the registration card Ensure the room is ready according to guest preferences and ensure the registration card with the correct rate is given to all guests during check-in Ensure that every guest has a smooth and quick check-in Ensure all the complaints from the guests are handled delicately and informed to the Duty Manager Cross check Housekeeping occupancy report and inform the Duty Manager about discrepancies Feed in the data collected from the guest through the registration card/business card, on to the Computer and update guest profiles on a regular basis Sell higher priced rooms to the guest by skilful salesmanship (upselling) Handle scanty baggage guests very carefully and keep the Bell Desk, Housekeeping and Security departments informed about any suspicious incidents Ensure that all guest/internal correspondence is filed and maintained systematically Ensure all messages are transmitted in time and also that messages are sent to the guests with regard to any requests from them Answer all incoming calls for guests in their absence and convey/record all messages Handle all guest mail, parcels, telegrams as per standard operating procedures Keep information aids like time tables, road maps, Hotel guide, etc., handy for guest usage. Ensure that the log book is read and signed every day before the shifts Implementing & monitoring ISO Environmental Management System, EMPs & O&Ts, OCPs and training of staff Enabling and adherence of the principles and work practices detailed under HACCP System in the department viz., Food Safety, Hygiene and Cleanliness, Health, Storage etc. as applicable to the area of your work place Call: Yes 2 Abroad -

Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.)

Gs infotech needed Administration Jobs in Chennai Jobs in HR & Admin,customer care executive, front office executive and counsellor for freshers and experience Responsibilities • Greet and welcome guests • Answer questions and address complaints • Answer all incoming calls and redirect them or keep messages • Receive letters, packages etc. and distribute them • Prepare outgoing mail by drafting correspondence, securing parcels etc. • Check, sort and forward emails • Monitor office supplies and place orders when necessary • Keep updated records and files • Monitor office expenses and costs Qual: Any Graduates Arrears also welcome Regards Nandhini HR - 9962321948 Share with your friends also Thank you...... All the best!!!