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India (All cities)
Want to travel safely without any trouble across Delhi airports? Jodogo Airport Assist is a professional airport assistance Services. We offer premium meet and greet service to ensure you get the Airport quickly, safely and hassle-free. About Jodogo Airport Assist: Jodogo Airport Assist is leading Airport Assistance Services in Delhi. We are proud to offer a premium service, delivering first-class services. We believe that your time at the airport is valuable, so we want to ensure that it’s as stress-free as possible by providing you with an effective and comfortable services. JODOGO’s Services: • Fast Track Airport Assistance • VIP Concierge Services • Airport Special Assistance • Airport Assistance Services • Airport Meet & Greet Services Top Benefits of Hiring Jodogo: • Quicken sign-up and security clearance • Assistance claiming VAT refunds • Lounge Access • Assistance for first time flyers • Assistance for people with infants • Baggage porters • Safety & Medical Assistance • Baggage porters • Flight Monitoring • Personal assistance to the boarding gates • Porter Assistance We at Jodogo Airport Assist look forward to take care of all your travel needs in Delhi so that you can focus on your work and family while we make sure that we are taking care of everything else in the airport. We also provide professional Delhi Airport Meet and Greet Services through our executive assistants who are available during your entire process, we are waiting for your call. 24/7 Customer service, Chat support Available!! Book an appointment: https://www.jodogoairportassist.com/request/create/form1 Contact: (show contact info Visit Us: https://www.jodogoairportassist.com
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Delhi (Delhi)
Jodogo is a leading Company to provide meet and greet service in chennai airport. Our services include but not limited to pick and drop, personal help in the airport, baggage handling, immigration assistance, custom form filling and car service at cost effective rates. Why Jodogoairportassist.com : • Jodogo offers shared and private chauffeur services for both business and leisure travel. We provide a range of options, from airport transfers to full-service chauffeur services for events and functions and VIP concierge services in chennai airport. • We are available 24/7, to serve you with the utmost professionalism. • To book an airport transfer & chauffeur services click here • Customized services for the convenience of passengers. • Our Meet and greet service in chennai airport give you with a warm welcome and will help you with your luggage and direct you to the vehicle which will take you to your destination safely. Our Service at Chennai Airport: • Chennai Airport Meet and Greet Services, • Airport Assistance Services in Chennai, • Meet and greet service in chennai airport, • Airport meet and greet in chennai airport, • VIP concierge services in chennai airport Airports are one of the most stressful places in the world. From the hectic security checks, to the endless queues and stringent rules, travelling can be a nightmare. Don’t be concern everything made simple by jodogo Airport Assistance. Book Your Service!! Call us for Smooth Air transfer: +1(307) 317 1724 Visit us at: https://www.jodogoairportassist.com Our Services for other location: https://www.jodogoairportassist.com/abudhabi-airport-assistance-services https://www.jodogoairportassist.com/bangalore-airport-assistance-services https://www.jodogoairportassist.com/dubai-airport-assistance-services https://www.jodogoairportassist.com/beijing-airport-assistance-services https://www.jodogoairportassist.com/losangeles-airport-assistance-services https://www.jodogoairportassist.com/bangkok-airport-assistance-services https://www.jodogoairportassist.com/chennai-airport-assistance-services https://www.jodogoairportassist.com/delhi-airport-assistance-services https://www.jodogoairportassist.com/airport-served
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Mumbai (Maharashtra)
Jodogo solves one of the biggest bothers for Indian travellers. What are you booking now? Jodogo’s Mumbai Airport Assistance: Get a special service from a reliable and trustworthy VIP concierge Services in Mumbai, to make your life hassle free. There is no need to rush through the airport to find the travel desk – we will take you there – Jodogo sends a car to pick up you any time of day or night. You just have to book our services and you are covered! Services offered at Mumbai Airport (BOM): We Offer custom service designed to provide comfort and convenience to the passenger who travels regularly through Mumbai International Airport. We offer an exclusive service for selected passengers who will be Arrival / Departure terminals. The service includes; Pick-up from the Airport, help at the Transfer Airport, Assistance with Baggage and Priority Clearance. • Mumbai Airport Meet and Greet Services, • Airport Assistance Services in Mumbai, • Airport meet and greet in Mumbai airport, • VIP concierge services in Mumbai airport We also ensure that checking in luggage at the airport is the easiest part of your journey!! Get Hired a team of qualified, trained chauffeurs will send you home in style! Let us help you at Chhatrapati Shivaji Maharaj International Airport, Mumbai. All you do is Just Book your Service in One Step ahead at our Website. Any Queries of Air Travel?? Enquire Now: +1 (307) 317 1724 Visit at https://www.jodogoairportassist.com
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India
Carrieofly Aviation One of the leading aviation services providers invites job application for Guest Service Officer GSO in Meet & Greet Services at Kolkata, Bhubaneswar, Patna, and Guwahati Airport Position - Guest Service Officer Eligibility Criteria 10+2/Above Good Communication Skills Pleasing Personality Willing to work in Rotational Shifts Other Job Details Salary Package 12k-22k Shift Timings - Rotational Job Location Hyderabad, Bhubaneswar, Chennai, Patna, Kolkata Interested candidates with desired profile and matching requirements may walk-in for interview with their updated resume and passport size photograph. Candidates with passport and from service industry background would be given preference.
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India
Greet or assist all visitors and guest Receive, direct and relay telephone messages Re-direct calls as appropriate and take adequate messages when required Assist in the planning and preparation of meetings, conferences and conference telephone calls Respond to public inquiries Answer all incoming calls and handle callers inquiries whenever possible Maintain the general filing system and file all correspondence Assist the all staff as requested Provide administrative services Stationary (Ordering, stocking, and distributing office supplies) Preparing Invoices Travel desk Support required Courier inward and outward detail to be Maintained. Employees Uniform Issuing process Guest Arrival details to be maintained General Administration support required. Contact Details:- Ms.Simran Ms.Natasha Ms.Mansi Walk in with Updated C.V.& 2 Passport Size Photographs Between Am - 5:00 Pm (Monday to Saturday) Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolution.com
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Hyderabad (Andhra Pradesh)
Greet clients, visitors and guests as they enter into office • Provide information regarding products or services of the company • Answer inquiries regarding services and availability of the personnel • Schedule, reschedule and cancel appointments • Answer telephone calls and transfer calls to the appropriate person • Provide information to callers over the telephone • Respond to emails and office correspondence • Update employee attendance and visitors’ records • Assist visitors in filling out forms • Perform basic bookkeeping and record keeping duties • Update shift diaries and report maintenance issues • Perform light maintenance on equipment • Monitor, stock and restock office machines • Perform data entry and filing activities
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India (All cities)
Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to-date with new products/services
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India
Greet customers arriving at the salon and provide them with the information regarding salon services Answer any service related questions Determine customers need for salon services by figuring out their problem areas such as skin and hair issues Ensure that customers are handed over to the correct hair or hair expert within the salon Answer telephone calls and provide information to callers Schedule appointments and make follow up calls to customers to remind them of their appointments Handle appointment cancellation and shifting duties Collect cash in exchange of services rendered and tender change to customers Ask customers for feedback on salon s services and provide assistance with problems or complaints Endorse retail products that the salon is selling by providing information of benefits Print out staff rosters and assist salon manager in determining stylist commissions Ensure cleanliness, neatness and sanitization of salon and equipment Create and maintain contact with suppliers to ensure that salon supplies are procured in a time efficient manner Fill in for absent staff members during high volume times Count cash at the end of the shift and ensure that cash flow information has been logged into the salon s register
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Bangalore (Karnataka)
Travel with utmost comfort with meet and greet & fast track clearance service at the airport with JODOGO. VIP Fast Track Service will get you from Check-in to Boarding Gate faster without queues. Airport Lounge Access. Porter Service. Meet & Greet. Get Fast Track Services & No need to stand in immigration queues. Available 24/7. If you are travelling alone or unfamiliar, Our assistance accompany you throughout the Airport. Travel worry-free with JODOGO, enjoy your airport experience. Enjoy 24/7 customer service worldwide. Expert guides. Types: Arrival, Transfer/Transit, Departure. Services: • Meet and Greet • Baggage Handling Services • Priority Check-in & Check-out • Passport And Customs clearance • Lounge Access • Escort to Aircraft • Visa and Security Clearance • Cart Transport Inside Airport • Unaccompanied Minor Service, etc. Call: +1(307) 317 1724 Visit: https://www.jodogoairportassist.com/
₹ 25.000
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India
Savour - 'The Fine Art of Catering' is a formation of the culinary experts of all the reputable brands of Lite Bite Foods. Best known for their quality food and service, the brand offers an experience like no other. Specializing in food presentation and services, Savour provides a complete experience at all your special occasions, regardless of the scale - including weddings, anniversaries, social gatherings and corporate parties to name a few. We also offer tailor made options like menus, uniform, cutlery and more. With years of experience in hospitality, our team members will always greet you with a smile and will ensure that you are taken care of!
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India
CANADA: Job Description Position Summary Receives cash from Customers or associates in payment for goods or services by performing the following duties. Position Responsibilities Primary responsibilities are listed below. Other responsibilities may be assigned. Provides excellent Customer service through: Practicing the 3 Metre Rule. Greeting all Customers warmly. Assisting Customers with the bagging and loading of their merchandise. Moving to the outside/front of the register, when possible, to greet the next Customer. Maintains excellent productivity levels by: Scanning merchandise quickly and accurately. Achieving the "Item Per Hour" goal. Achieving the "Scanning" Percentage goal. Attending all Cashier training sessions. Being familiar with Courtesy Desk and People Greeter procedures. Ensures that safe work practices are followed including: Performing stretches/warm-ups prior to starting his/her shift. Using proper lifting techniques. Using the "power grip" when scanning merchandise. Keeping the register area clean. Following Occupational Health and Safety Act guidelines. Maintains register security by: Watching the area closely and contacting the Customer Service Manager in the event of a problem. Accepting all forms of Customer payment according to company guidelines. Correctly counting back change to the Customer to prevent cash overages and shortages. Understands and follows the EAS Program by: Deactivating all merchandise that is purchased. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log. Utilizes the Customer Service Manager's help by: Calling him/her for overrides on Error Corrections or Voids as needed. Makes change, and issues receipts to Customers. Additional Responsibilities: Additional responsibilities are listed below. Other responsibilities may be assigned. Operates a cash register by scanning items across an electronic scanner to record price, compile printed list, and display cost of the Customer's purchase, tax, and rebates on the monitor screen. Mail cv: sanalgarments@gmail.com CALL: +91 78148-07946 India
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India
CANADA: About Us At Walmart, an entrepreneurial spirit sets us apart. It's what drove us to become the largest retailer in the world. And we're growing and innovating every day. With more than 95,000 associates, Walmart is one of Canada's largest employers. Through our charitable partnerships and initiatives, we have been strengthening the more than 300 Canadian communities we serve. Every associate can make a positive difference and get recognized, with career mobility that's legendary. Our people are driven to succeed but we never take ourselves too seriously. When you have fun at work, you love what you do. ________________________________________ Job Description Position Summary Receives cash from Customers or associates in payment for goods or services by performing the following duties. Position Responsibilities Primary responsibilities are listed below. Other responsibilities may be assigned. Provides excellent Customer service through: Practicing the 3 Metre Rule. Greeting all Customers warmly. Assisting Customers with the bagging and loading of their merchandise. Moving to the outside/front of the register, when possible, to greet the next Customer. Maintains excellent productivity levels by: Scanning merchandise quickly and accurately. Achieving the "Item Per Hour" goal. Achieving the "Scanning" Percentage goal. Attending all Cashier training sessions. Being familiar with Courtesy Desk and People Greeter procedures. Ensures that safe work practices are followed including: Performing stretches/warm-ups prior to starting his/her shift. Using proper lifting techniques. Using the "power grip" when scanning merchandise. Keeping the register area clean. Following Occupational Health and Safety Act guidelines. Maintains register security by: Watching the area closely and contacting the Customer Service Manager in the event of a problem. Accepting all forms of Customer payment according to company guidelines. Correctly counting back change to the Customer to prevent cash overages and shortages. Understands and follows the EAS Program by: Deactivating all merchandise that is purchased. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log. Utilizes the Customer Service Manager's help by: Calling him/her for overrides on Error Corrections or Voids as needed. Makes change, and issues receipts to Customers. Additional Responsibilities: Additional responsibilities are listed below. Other responsibilities may be assigned. Operates a cash register by scanning items across an electronic scanner to record price, compile printed list, and display cost of the Customer's purchase, tax, and rebates on the monitor screen. Mail cv: sanalgarments@gmail.com CALL: +91 78148-07946 India
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India (All cities)
Dispense napkins, straws, and condiments as needed. Greet customers warmer and answer questions about products. Negotiate pricing for products and services. Replenish inventory as needed. Count out correct change using simple math. Manage different vendors.
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India (All cities)
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Go the extra mile to engage customers Resolve customer complaints via phone, email, mail or social media Use telephones to reach out to customers and verify account information Greet customers warmly and ascertain problem or reason for calling Cancel or upgrade accounts Assist with placement of orders, refunds, or exchanges Advise on company information Take payment information and other pertinent information such as addresses and phone numbers Place or cancel orders Interested candidates kindly contact us.
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India (All cities)
Dear JOB Seekers, Greetings from SuperSeva Services Pvt Ltd !!! WALK IN with Updated Resume and WALK OUT with OFFER LETTER JOB Roles: Answer telephone, screen and direct calls. Take and relay messages provide information to callers. Greet persons entering organization direct persons to correct destination. Deal with queries from the public and customers. Ensures knowledge of staff movements in and out of organization. Prepare letters and documents. Receive and sort mail and deliveries. Schedule appointments. Maintain appointment diary either manually or electronically. Organize meetings. Tidy and maintain the reception area REQUIRED. Good Communication Skills Good Written Skills (to take care of email) Basic knowledge of MS Office Designation: Front office executive Qualification: Any graduate with good communication Experience: 0 - 2 years (Freshers can also Apply) Day shifts if interested can contact hr on 9513336266
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India (All cities)
Company Name- A Manufacturing Company Job Location- Saltlake, Dalhousie, Chandni Chawk, Minto Park Designation- Front Office Executive/ Receptionist Salary- 8000 to 12000 per month Qualification- Graduate (Any) Gender- Female (Only) Experience- Min. 6 month to 1 yrs. Job Description: Greet clients and set a positive office atmosphere Organize and maintain files and records; update when necessary Oversee sorting and distribution of incoming mail Prepare outgoing mail (envelopes, packages, etc.) Organize bookkeeping and issue invoices/checks Operate office equipment, such as photocopier, printers etc. Suitable & Interested candidate get in touch with us immediately on 8017604454 Our Office Address: Benchmark Global Management Services 97/A B.T.Road, Kolkata- 700090, Beside Ananya Bus Stand (Near to Dunlop) Monday to Saturday (11 A.M TO 6 P.M)
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India (All cities)
We Need female Hostess for our restaurant, who greet our guest and manage our restaurant. Duties and Responsibilities:- 1) Takes reservations for breakfast, lunch, or dinner. 2) Plans and organizes reservations on the restaurant seating chart. 3) Greets guests as they enter the restaurant. 4) Provides guests with menus and ensures they are seated comfortably. 5) Maintains the restaurant s seating chart throughout the shift. 6) Notifies guests when a table is ready. 7) Keeps the hostess station neat and organized. 8) Reports any problems or issues to the restaurant manager. 9) Keeps in contact with servers to make sure the seating chart is properly balanced. Required Knowledge, Skills, and Abilities:- 1) Demonstrates excellent interpersonal and customer services skills. 2) Maintains a professional but friendly demeanor. 3) Is capable of remaining patient and polite when speaking to frustrated guests. 4) Demonstrates ability to read and interpret the restaurant s seating chart. 5) Communicates clearly and effectively. 6) Demonstrates strong problem-solving skills. Education and Experience:- 1) 12th Pass, HM, or any other diploma course 2) At least 1 year's Experience For more information call us now:- Contact - 9876512117 Job Location - SCF 108, Phase 7, Mohali
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Alipurduar (West Bengal)
Attractions of Maldives: Atoll Transfer, Male Fish Market, Male Local Market, Grand Friday Mosque, Grand Friday Mosque, National Museum, Artificial Beach, Hulhumale Mosque, Sultan Park, Hulhumale Beach, Sinamale Bridge, Hulhumale Central Park, Tsunami Monument, Victory Monument, Rasfannu, Bikini Beach, Alimatha Island, Gulhi Beach. For Details: https://www.meilleurholidays.com/packages/maldives-honeymoon-tour-package Inclusions : Airfare: Ex: Kolkata/Ex: Delhi/Ex: Mumbai. Meet and greet assistance at Male International Airport. Accommodation on a 01double sharing basis room for 4 nights at mentioned/similar 5* hotel Meals: 04 Breakfasts + 04 lunches + 04 Dinners Airport and round-trip speed boat transfers. Exclusions : GST of 5%. TCS of 5% applicable on total billing. Visa on arrival free of cost. Cost of Meals other than those specified in inclusions. Expenses of personal nature, mini bar in the room, laundry, telephone bills, tips, gratuities etc. ROE calculated @ 75. Applicable ROE will be based on date. Early check‐in and late check‐out are on request basis only and subject to room availability. Cost of any other services not specifically mentioned in inclusions. Medical and Travel Insurance Any cancellation occurred due to flight cancellation or COVID-19 protocols. Email: info@meilleurholidays.com Contact No: +91-9836-11-7777 (Mobile) / Land No: (+033) 35590333
Free
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Pune (Maharashtra)
Provide office support services in order to ensure efficiency and effectiveness within the Office Main Activities Receive, direct and relay telephone messages and fax messages Direct the First Nations Members and the general public to the appropriate staff member Pick up and deliver the mail Open and date stamp all general correspondence Maintain the general filing system and file all correspondence Assist in the planning and preparation of meetings, conferences and conference telephone calls Make preparations for Council and committee meetings Maintain an adequate inventory of office supplies Respond to public inquiries Provide word-processing and secretarial support 2. Perform clerical duties in order to maintain Hamlet administration Main Activities Develop and maintain a current and accurate filing system Monitor the use of supplies and equipment Coordinate the repair and maintenance of office equipment Performs receptionist functions Main Activities Answer all incoming calls and handle Re-direct calls as appropriate and take Greet, assist and/or direct students, visitors Support the Executive Director and other Main Activities Assist the Executive Director and other Provide administrative services for the Perform other related duties as required KNOWLEDGE, SKILLS AND ABILITIES (The knowledge, skills and attitudes required for satisfactory job performance) Knowledge The incumbent must have proficient knowledge in the following areas: office administration an understanding of relevant, legislation, policies and procedures Skills The incumbent must demonstrate the following skills: team building analytical and problem solving skills decision making skills effective verbal and listening, communications skills computer skills including the ability to spreadsheet and wordprocessing programs at a highly proficient level stress management skills time management skills Personal Attributes The incumbent must demonstrate the following personal attributes: be honest and trustworthy be respectful possess cultural awareness and sensitivity be flexible demonstrate sound work ethics The Receptionist would normally attain the required knowledge, skills and attitudes through Completion of an office procedures course combined with related experience. Equivalencies will be considered.
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India
Job Title Hiring for Banquet Manager Job Description* SNR CONSULTANTS is hiring for Banquet Manager for Pan India. We required all hotels staff and team for 1-5* hotel. Job Description for Banquet Manager in hotel JOB TITLE: BANQUET MANAGER REPORTS TO: Sales & Food and Beverage Manager POSITION SUMMARY: The Food and Beverage Manager is responsible for co-ordinating the delivery of all food and beverage for functions held in the Hotel and all details pertaining to functions being held in all Banquet and Meeting rooms in keeping with the standards prescribed by management. The position is primarily concerned with front of house activities. DUTIES AND RESPONSIBILITIES: 1. Achievement of budgeted food sales, beverage sales and labour costs. 2. Achieve maximum profitability and over-all success by controlling costs and quality of service. 3. Participation and input towards F & B Marketing activities. 4. Control of Banquet china, cutlery, glassware, linen and equipment. 5. Completion of function delivery sheets in an accurate and timely fashion. 6. Help in preparation of forecast and actual budget function sheets. 7. Completion of forecast and actual budget function sheets, Function Summary Sheets and weekly payroll input. 8. Completion of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service. 9. To supervise and co-ordinate daily operation of meeting/banquet set-ups and service. 10. Completion of Banquet Bar Requisitions. 11. Maintaining the Hotel Bar control policies and completion of necessary forms. 12. Following of proper purchasing and requisitioning procedures. 13. Maintain records for inventory, labour cost, food cost etc. 14. Follow-up each function by completing a Function Critique and submit to the Sales & Food and Beverage Manager. 15. Attendance and participation of weekly F & B meeting and Department Head meeting. 16. To assist in menu planning and pricing. 17. Development and maintenance of all department control procedures. 18. Development and maintenance of department manual. 19. Supervision of weekly payroll input. 20. Provides function employee list and hours for gratuities distribution. 21. Provides labour costing information for Function Statements. 22. Supervision of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service 23. Supervision of Banquet Bar Requisitions.16.Responsible for Hotel Bar control policies and completion of necessary forms. 24. Following of proper purchasing and requisitioning procedures. 25. Maintain records for inventory, labour cost, food cost etc. 26. Be available to Hotel Staff at all times by pager. 27. Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation. 28. Ensuring that services meet customer specifications. 29. Quality of meeting room set-up. 30. Liaise on an on-going basis with the Food and Beverage Manager to ensure all client needs and requirements will be met. 31. Work with the Chef and Head Server to ensure all arrangements and details are dealt with. 32. Greet the customer upon arrival. 33. Provide quick service for last minute changes. 34. Check Food & Beverage or coffee Break schedule if applicable. 35. Dealing with customer complaints. 36. Staff attitude and appearance. 37. Teamwork/Relations with co-workers and management. 38. Staff is properly trained. 39. Inspection of Meeting Room prior to guest arrival ensuring that client specifications have been met. 40. Co-ordinate the general housekeeping of the Ballroom, Lower Lobby, Lower public washrooms, kitchen, storage areas, entrance areas, etc. 41. Participation towards overall Hotel Maintenance and cleanliness. 42. Effective communication skills. 43. Staff training and development. 44. Department meeting being held monthly. 45. Personal development and growth. 46. Discipline of Personnel when required. PREREQUISITES: Education: Degree or three years Diploma in hotel Management or equivalent. Experience: Previous experience in similar Job role or minimum 4 years experience as Banquet Supervisor. Experience in Hotel management software and Point of sale software. How to Apply: Please send resume on our e-mail and call back to us for more info. ContPerson:Ritesh Mishra Mob: +918738057484. E-mail: Consultantssnr@gmail.com || contact.snrconsultants@gmail.com Ansh Mishra - Mob: +917836944068
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Delhi (Delhi)
Job Description: Customer Services Sales Inbound (VOICE PROCESS) Nature of Business Inbound Customer Service & Sales Full Time Upselling of existing products Sell new products The role of the CCO is to provide customer service and upsell certain services that are available. Persuasiveness and a willingness to sell Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Participate in activities designed to improve customer satisfaction and business performance. Listen attentively to customer needs and concerns; demonstrate empathy. Clarify customer requirements; probe for and confirm understanding of requirements or problem and try to upsell or sell a new product to the customer Must be flexible with the ability to adapt to changes quickly and think conce
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India (All cities)
Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Maintain basic knowledge of client products and/or services • Prepare complete and accurate work including...
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