RECEPTIONIST FOR SALON (MALE / FEMALE) IN INDIA

Greet customers arriving at the salon and provide them with the information regarding salon services Answer any service related questions Determine customers need for salon services by figuring out their problem areas such as skin and hair issues Ensure that customers are handed over to the correct hair or hair expert within the salon Answer telephone calls and provide information to callers Schedule appointments and make follow up calls to customers to remind them of their appointments Handle appointment cancellation and shifting duties Collect cash in exchange of services rendered and tender change to customers Ask customers for feedback on salon s services and provide assistance with problems or complaints Endorse retail products that the salon is selling by providing information of benefits Print out staff rosters and assist salon manager in determining stylist commissions Ensure cleanliness, neatness and sanitization of salon and equipment Create and maintain contact with suppliers to ensure that salon supplies are procured in a time efficient manner Fill in for absent staff members during high volume times Count cash at the end of the shift and ensure that cash flow information has been logged into the salon s register