Process trainer

Role: Process Trainer Qualification: Any Graduate undergrad(min HSC pass) Work Experience: Min. 6 month - 1 Yr in similar role on papers in voice process, Communication Skills: Excellent in Malayalam and can speak English Gross CTC p.m.: Lakhs p.a Age: years. Job Location: Indore, MP. Ph: , , , .

Dear Candidate, Post:- Process Trainer Qualification:- Graduate Experience:- 1 to 3yrs Salary:- Best in Industry Interview Timings: Am - 5:00 Pm (Monday to Saturday) Walk in with Updated C.V.& Passport Size Photographs Contact Details:- Ms.Natasha Ms.Mansi Ms.Simran Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolution.com

Post: BPO Trainer Qualification: Graduate & Post Graduate Salary 15k to 40k For position of BPO trainer you also come to office on time, work and take responsibilities in given time. For BPO trainer position Ability of listening, writing and speaking effectively.You also need to adjust the tasks to suit with real condition and assignments.Interpersonal abilities are very important. It helps you to keep a good relationship between them and manage your time efficiently.During working, there are many problems including unexpected issues that requires the ability of control and deal with them quickly and efficiently. The ability of team-working is not an exception. For Further Details Contact: Excellent Jobs Solutions Pvt. Ltd. HR Head: Shivani: , Neha: www.excellentjobssolutio n.com D-, Second Floor, Balaji Chamber, Near Laxmi Nagar Metro Station gate No.1 Laxmi Nagar, Delhi -

Greetings from Liberating Solution! Come and grab the exciting opportunity to work in a Website Designing Company!!!! Liberating Solution We are looking for enthusiastic freshers /Exp Executive (Voice) position with excellent communication skills in English for our in-house Website Designing Company located at Sector 5, Salt Lake, Kolkata. The current vacancy available with us. Post: -Web Consultant / Sr. Web Consultant/ Trainer/ Accounts Manager/ Quality Analyst PRIVILEGES FOR THE EMPLOYEES: 5 days working Fixed shift Fixed salary No Employment Bond Fully paid training Interview Details: - Time: pm - 5:00 pm Venue: Liberating Solution Pvt Ltd Eternity Building,3rd Floor, DN-1,College More Sector-5,Saltlake City, Kolkata-91 Thanks & Regards (HR) Mob-

PROCESS TRAINER Job description Deliver Product and Process Trainings Take up new hire Training batches Maintain attrition and throughput as per process guidelines Coach and Counsel where-ever needed Document Training reports and trackers Should have handled trainings for technical helpdesk trainings. To Conduct on Job and off job Training modules and motivate the team to achieve set sales targets. Desired Skills and Experience 1-5 years experience in International BPO Minimum 2 years exp as a trainer in Technical/Non-technical Outbound process is MUST Should have International Voice process experience. Must be open to all shifts, 5 days a week Graduates in any stream can apply Excellent communication skills Candidates should have good analytical and people skills with knowledge Excellent interpersonal and communication skills, both written and verbal Ability to confidently source and approach new prospects, utilizing excellent presentation Skill. ADDITIONAL BENEFITS: Saturday and Sunday fixed off. Transport facility provided. Salary is not a constraint for the right candidate. Contact at the below given numbers: 8697657486, 9163139487, 9830531292, 9830933443,9038762161,9830933553, 9883011122 Maven Infotech Pvt. Ltd(International BPO) Eco space Business Park Block 4A, 2nd Floor, Action Area New Town, Rajarhat Kol - 700-156

Dear Candidates GREETINGS FROM "STRAIGHTWAY INNOVATIONS" THERE IS AN EXCELLENT OPENINGS FOR " Assistant Manager - Operations ", Team Leader-Outbound, Process Trainer, Quality Analyst, HR Executive IN TOP MNC'S IN BANGALORE!!! 1. Assistant Manager - Operations Qualification: Graduates/ Diploma 5 +years of Experience as a Asst Manager - operation in Outbound process.6 days per week (Sunday Week off) Experience: 3-4 year experience as TL/ 1 Year Exp as an AM - Ops Salary: 30k to 40k CTC/Month 2. Team Leader Qualification: Graduates/ Diploma 3 +years of Experience as a TL in Outbound /inbound/ semi-non voice/ semi-voice process. Experience: 1year experience as TL Salary: 16k to 25k CTC/Month 3. Process Trainer Qualification: Graduates/ Diploma 3 +years of Experience as a Process Trainer in Outbound / inbound process. Experience: 1year experience as Trainer Salary: 20k to 25k CTC/Month 4. Quality Analyst Qualification: Graduates/ Diploma 3 +years of Experience as a Quality Analyst in Outbound / inbound process. Experience: 6 Months to 1 year experience as Quality Analyst Salary: 16k to 22k CTC/Month 5. HR Executive Qualification: Graduates/ MBA with 2+years of Experience in Hiring Candidates Experience: 1year experience as HR Executive any leading BPO Salary: 15k to 20k CTC/Month Working Hours: 6 days per week (Sunday Week off) Work Location: Bangalore Further Details contact: Lakshmi: / You can send your profile to below mention mail ID Note: Subject, Current CTC, Exp CTC, Notice Period should be mention in the top of the resume. If you meet the above requirements, please contact the following person to Schedule an interview and if not suitable to you please ignores it OR Please refer to friends and colleagues.

Greetings from Poonik Technology! We have immediate opening for Team Lead/ Process Trainer in Leading International BPO Experience: 2-6 yrs Salary: Lks+Incentives Process: Sales Trainer/Team Lead Eligibility: * Excellent Communication * Willing to relocate to Bangalore. * Minimum Two years of experience as Process Trainer (Sales Process) will be an added advantage. * Male/ Female If interested in the above profile, contact us Poonik Technology

opening for process trainer teamleader in leading bpo South X *** opening for process trainer teamleader in leading bpo South X *** opening for process trainer teamleader in leading bpo South X ***

POSITION-: TEAM LEADER PROCESS TRAINER QUALITY ANALYST JOB DESCRIPTIONS-: Must be having Team leading Experience, Process Trainer and Quality Analyst Here is an Blended process From any process ROTATIONAL SHIFT

Based on our collection of resume samples, essential duties of a Process Trainer include assessing employee skill levels, identifying training needs, making sure training goals align with corporate objectives, and creating development programs

Based on our collection of resume samples, essential duties of a Process Trainer include assessing employee skill levels, identifying training needs, making sure training goals align with corporate objectives, and creating development programs. whatsapp your cv on 7617770381 hr team

Based on our collection of resume samples, essential duties of a Process Trainer include assessing employee skill levels, identifying training needs, making sure training goals align with corporate objectives, and creating development programs. SEND YOUR RESUME ON WHATSAPP (+91-725-288-8796) HR TEAM

Conduct training for new hires and recurrent training for employees in the areas of customer orientation, new products or processes, systems or tools used, etc. Assist with the development of training manuals, modules, and curriculum courses Prepare all materials for training courses prior to class • Collect feedback from associates, agents, Supervisors, and Quality Monitoring team to identify new training needs • Maintain and update training materials as appropriate •

Job Description: The Trainer will be responsible for New Hire Training & their performance on the floor for the 1st 60 days Follow the Lesson plan of the training for the relevant domino & complete the batch in the timeline Conduct effective training programs for the agents on the floor Conduct individual training sessions/coaching sessions Prepare training material such as module summaries, videos etc. Support and mentor new employees Keep attendance and other records Identify TNA for the existing team on the floor basis the challenges & track the performance Monitor bottom performers performance and conduct relevant

Standardized and organized training modules, digital folder structure (Sharepoint) and naming conventions across Global Shared Services Training. Managed knowledge transfer, material development and training delivery of 54 global migration projects by a staff of 18 consultant trainers and 20 overseas AIG trainers. Developed and deployed global skills matrix program across global enterprise. Created, refined and delivered new hire on-boarding program across global centers. Collaborated with quality team and management across site to identify operational deficiencies and develop Lean, solution oriented, measureable training. Delivered dynamic trainings sessions (customer service, soft skills, process training, refresher training, etc.) across the enterprise to a diverse learning audience. Ensured effective knowledge transfer via an assortment of teaching techniques, assessment tools and continuous improvement opportunities.

Standardized and organized training modules, digital folder structure (Sharepoint) and naming conventions across Global Shared Services Training. Managed knowledge transfer, material development and training delivery of 54 global migration projects by a staff of 18 consultant trainers and 20 overseas AIG trainers. Developed and deployed global skills matrix program across global enterprise. Created, refined and delivered new hire on-boarding program across global centers. Collaborated with quality team and management across site to identify operational deficiencies and develop Lean, solution oriented, measureable training. Delivered dynamic trainings sessions (customer service, soft skills, process training, refresher training, etc.) across the enterprise to a diverse learning audience. Ensured effective knowledge transfer via an assortment of teaching techniques, assessment tools and continuous improvement opportunities. Successfully managed multiple, high priority projects with competing deadlines. Highly adept at building and maintaining fruitful, beneficial relationships horizontally and vertically across organization. Employed technology (Snag It, Captivate, Lectora) as appropriate across various learning environments.

Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs) Coach the team and get the best from everyone Monitor market trends, research consumer markets and competitors activities to identify opportunities and key issues

Standardized and organized training modules, digital folder structure (Sharepoint) and naming conventions across Global Shared Services Training. Managed knowledge transfer, material development and training delivery of 54 global migration projects by a staff of 18 consultant trainers and 20 overseas AIG trainers. Developed and deployed global skills matrix program across global enterprise. Created, refined and delivered new hire on-boarding program across global centers. Collaborated with quality team and management across site to identify operational deficiencies and develop Lean, solution oriented, measureable training.

Develop a schedule to assess training needs Conduct employee surveys and interviews Consult with other trainers, managers, and leadership Track and compile collected data Conceptualize training materials based on data and research Communicate training needs and online resources Create training strategies, initiatives, and materials Contact and utilize outside vendors and resources for instructional technology Test and review created materials Maintain a database of all training materials Instruct employee training and onboarding

Happy Greetings from Design E Solutions...!!! Hiring for Trainer...!!! Grab the Opportunity...!!!! Experience: Minimum 2 year exp as Trainer. Salary: to + Incentives Qualification:Any Degree Job Description: *Excellent Communication Skills * Ensure CSRs are aware of client SLAs/Product. * Train new team members on complete product and process knowledge * Ensure trainees performance fitness prior to go live qualify performance on completion of training. *Retraining existing CSRs incase quality scores do not meet the required standards. *Conduct refresher courses/ Retrain for new products and updates. *Interactive sessions with teams to generate ideas and have discussion on overall quality issues. *Update self with the product & process updates For Further Details Contact: Kavya [] Hr Recruiter Design E solutions

Job description:- Deliver Product and Process Training Take up new hire Training batches Maintain attrition and throughput as per process guidelines Coach and Counsel where-ever needed Desired Skills and Experience:- Prefer Only Female candidates. 1-5 years experience in International BPO. Candidate have minimum knowledge of trainer in Technical/Non-technical Outbound process is MUST Should have International Voice process experience. Must be open to all shifts especially for night shift Graduates or +2 in any stream can apply. Excellent communication skills. Candidates should have good analytical and people skills with knowledge. Excellent interpersonal and communication skills, both written and verbal. Ability to confidently source and approach new prospects, utilizing excellent presentation Skill. ADDITIONAL BENEFITS:- Daily dinner for the night-shift process. Extra allowances & sound incentive structure. Paid leave the facility after a probational period. The company can provide you with all organizational documents as per your need. Fixed Saturday, Sunday off. The co-operating and friendly atmosphere for work. Employee referral bonus.

Location: Bangalore Industry: BPO / KPO / ITES / RPO Job Role: Technical/Process Traineer Annual Salary: Confidential Experience Required: 2-7 Years Send CV: deepika@universejobs.com Job Description: https://bit.ly/2JgCHkz

PROCESS TRAINER Hearty Welcome!! Job Description: We do have openings with any graduate Qualification: Any graduate Salary: 9K to 12K + Incentive Job Type: Full time Location: Chennai Skills: Good communication knowledge Experience: 0-2 yrs/Fresher s also welcome Working hours: 8 hrs REGARDS GEETHA HR 9962132056

PROCESS TRAINER Job Description: We do have openings with any graduate Qualification: Any graduate Salary: 9K to 12K + Incentive Job Type: Full time Location: Chennai GEETHA HR 9962132056

12 Trainer Required Urgently for Domestic Call Center at Turbhe Positions - Process Trainer (Trainer) We Have urgently required Trainer for Inbound process Process, We have more then 8 process in our company. Location - Turbhe Fresher can not Apply!! Min. 6 months to 1 year experience compulsory in Call Center as Trainer Payment 19k Inhand + Incentives Call Shailesh hr

BPO Trainer (Domestic Customer Service) At Turbhe Below Positions- Trainer(Process Trainer) Fresher Can Not Apply!!! Payment 20k Inhand Good Communication Skills Required No of vacancies - 12 Location - Turbhe Min. 6 months to 1 year experience compulsory in inbound Call Center or Outbound Call Center For More Details Pls Contact -Shailesh Hr

Any graduates with 2 to 5 years of relevant experience into process trainer. • Knowledge of US / UK Accents and neutralization of Agents in terms of their MTI while bridging and enhancing their soft skills sets within all processes. • Eliminate the usage of Indianism terminologies such as Ineffective Communication and Customer Service skills in relation to the soft skills call flow process. • Increasing the customer service skills of agents to provide effective levels of customer satisfaction in terms of telephone etiquette and communication skills, etc… • Imparting effective grammatical skills to Agents, idioms, phrases, commonly used words and other colloquial terms. • Expose and inoculate agents of culturally related terms and usages within the call flow process and continually update the processes of delivering effective training in terms of soft skills. • Enhance the comprehension skills of Agents in terms of their communication and listening skills for effective service excellence interaction with customers. Important skills: Must Have – 4 years of relevant experience US Shifts knowledge on grammar Phonic tics parts of speech hours of trainings being provided VnA exp excellent communication skill

Warm Greeting from "HINDUJA GLOBAL SOLUTION"..!! Great opportunity for BPO professionals..?? Huge openings available for TEAM LEADER / QUALITY ANALYST / TRAINER in Voice outbound process..!! DIAL-+91- Please find the below job description for our domestic / international openings for TEAM LEADER / QUALITY ANALYST / TRAINER position. International / Domestic Process: - Type of program: Customer Support / Technical Support (Outbound Voice Process) Qualification & Experience: - PUC / Diploma / Graduate / PG With BPO Experience. - Minimum 2 of Experience is mandatory in Sales (Outbound). Requirements: - Excellent Communication skills in English both written and verbal. Package: - For QA / Sr.QA: Upto 3.5L PA - For TL / Sr.TL: Upto 4L PA - For Trainer / Sr. Trainer: Upto 4L PA Shifts: - Predominantly Day shift Round of interview: 1. HR round 2.Manager F2F Walk in B/W: A.M- 4.00 P.M (MONDAY -FRIDAY) Interview going on daily basis…!!!! VENUE  HINDUJA GLOBAL SOLUTION Ground Floor, AMR TECH PARK, Jam Cracker Building, Behind IBIS Hotel, Bommanahalli, Bangalore- THANKS & REGARDS, RAAJ Sr. EXECUTIVE - TA

Hiring for in Branded International BPO for Sales Trainer call Brijesh / Reports to: Asst. Manager/ Manager Training Location Guragon, Noida, Delhi NCR Dimension and Scope The ideal person should possess excellent sales skills (OEM, AVAS) with basic technical knowledge of Windows and other OEMs. The candidate should be able to manage training efficiently. Job Profile Principal Duties and Responsibilities •Responsible for Tech-Sales, Process and Product Training for Supportmart •Ability to deliver sales training operational objectives by contributing sales training information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer satisfaction; resolving problems; completing audits; identifying trends; determining sales training system improvements; implementing change •Determines training requirements by studying sales and marketing strategic plans and current sales results; conferring with sales executives; reviewing results of trainer coaching; evaluating training effectiveness. •Create Sales Product and Process training material like FAQ’s, training manuals, Presentations, handouts for OEM’s, AVAS, etc. •Ability to make sure that all sales professionals know about the important product information and train them on the essential skills to make sales successfully •The candidate should be able to drive ethical selling techniques and improve agent capability through mentoring and continuous coaching sessions •Must also have good authoritarian skills and, should be able to encourage, train and encourage the sales staff •Should know about the primary programs and how to use them for demonstration and his classes •Analyze Training requirements, design to Trainee expectations, and deliver high quality training within committed time frames •Preparing reports and analysis for training •Smooth transitioning of new hire training batches to the production floor •Preparing Handover and batch release reports for Operations •Present data on training performance and actively participate in reviews •Ensure employee engagement and control attrition Essential Skills •Should posses’ good Sales skills and excellent understanding about Sales Process training •Ability to design, deliver and evaluate training for batches of various sizes. •Knowledge of training and development techniques •Excellent time management, organizational and administration skills •Excellent Class control skills and facilitation skills. •Recognized certification(s) in the field of training would be an added advantage •Good working knowledge of all MS office products and an aptitude for picking up in-house systems. •Excellent in report management and evaluation measurement Technical Sales Skills Should possess excellent knowledge on at least 2 skills mentioned below: •Excellent knowledge of Sales on OEM and AVAS •Understanding of Sales on (Office application / Anti- Virus, Anti- Spyware Technology/ Other software) •Preferable – experience in MAC Sales and Support Behavioral Skills: •Ability to work flexibly on own initiative and as part of a team. •Aptitude and ability to grasp •Confident and should have a positive attitude •Willingness to work for at least two-years duration with the organization Experience •Minimum Overall Experience: 36 Months •Minimum experience in an International Call Centre/ Sales Domain: 3-4 Years •Process training (Sales/Tech Sales) Experience of at least 2 years Education Qualification Should be graduate, post-graduation would be an added advantage Environmental, Physical and Other Requirements: •Willing to work in shifts, rotating as schedule requires •The weekly offs may not necessarily fall on the weekend •The candidate should be willing to work on public holidays/festivals if scheduled/ required •A workday has pre-scheduled break timings. The job requires strict adherence to schedules Verbal and Written Skills: •Good written Grammar (Conversation Flow and sentence construction) •Excellent Verbal Communication Skills •Good interpersonal with the ability to liaise with staff at all levels. Brijesh / Location Gurgaon, Noida, Delhi NCR

Warm Greeting from "HINDUJA GLOBAL SOLUTION"..!! Great opportunity for BPO professionals..?? Huge openings available for TEAM LEADER / QUALITY ANALYST / TRAINER..!! DIAL-+91- Please find the below job description for our domestic / international openings for TEAM LEADER / QUALITY ANALYST / TRAINER position. International / Domestic Process: - Type of program: Customer Support / Technical Support Qualification & Experience: - PUC / Diploma / Graduate / PG With BPO Experience. - Minimum 2-5years of Experience is mandatory. Requirements: - Excellent Communication skills in English both written and verbal. Package: - For QA / Sr.QA: Upto 3L PA - For TL / Sr.TL: Upto 3.5L PA - For Trainer / Sr. Trainer: Upto 4L PA Shifts: - Predominantly Day shift Round of interview: 1. HR round 2. Manager F2F Walk in B/W: A.M- 4.00 P.M (MONDAY -FRIDAY) Interview going on daily basis…!!!! VENUE  HINDUJA GLOBAL SOLUTION Ground Floor, AMR TECH PARK, Jam Cracker Building, Behind IBIS Hotel, Bommanahalli, Bangalore- THANKS & REGARDS, RAAJ Sr. EXECUTIVE - TA