Resolution customer queries

Customer Service job in mumbai Yasmeen Customer Service job in mumbai Customer Service job in mumbai Bpo job in mumbai call center job in mumbai For Further Details Call Yasmeen khan Or Mail me your resume Call Centre Jobs, Domestic / International Call Center BPO jobs, Tele Caller jobs, BPO Voice / Non Voice jobs for freshers & experienced in & around Mumbai, Thane &Navi mumbai We have urgent opening for CSA / CSE / CSR/ Back Office Executive/ Telemarketing Executive/ Account process Position at Mumbai and Pune Branch. Career With Us based in Mumbai and deals with UK / US / Australian and Domestic Clients. BPO job in Mumbai BPO job in Navi Mumbai BPO job in Thane Service+ is a Domestic Non-technical Inbound voice process. The candidate would be required to provide voice based support to HNI customers. Candidate should have fluency in English, Hindi and Punjabi or Marathi languages. Job Description: The agent would be required to work in rotational shift and one weekly off. The agent would be required to provide voice based support to HNI Premium customers. · Candidate should have fluency in English, Hindi and Punjabi or Marathi · Provide customer support to HNI Premium customers through voice interactions. · Minimum Qualification: HSC with 6 months of BPO experience or Graduate fresher’s can apply · Handle customer queries to ensure customer satisfaction · Stay updated with latest information on various Updates · Written & verbal communication – ability to communicate clearly & correctly · Customer service – ability to empathize with customers & prioritize customer needs · Should have basic computer knowledge and minimum typing speed of 20 WPM Salary range: INR 1.45 LPA to INR 2.40LPA i.e. net take home of INR 10k – 18k (based on the prior relevant experience) Shift timing: Start End Gender 6:30 AM 3:30 PM Gents & Ladies AM 8:00 PM Gents & Ladies 2:30 PM PM Gents only PM 7:30 AM Gents only CAREER WITH US Office No.6, Garib Nawaz Apt, Next to Mhatre Mansion, Nr old Petrol Pump, Mumbra, Thane:- Contact person: Yasmeen khan Free professional Resume Click below link http://careerwithus.co.in/sample-resume/

Customer service Executive Bpo Fresher 10th 12th job skills: Handling Inbound Customer calls (Domestic process) Catering to customer queries, requests through Calls (Voice Process) Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries. Follow up to ensure that appropriate action has been taken on customer requests and complaints. Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification. Always check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations. Service customers by providing necessary product and service information while also resolving problems simultaneously Qualification: 10th 12th (Pass or Fail) Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR.DEVI PH - 91760 AND 74708

We believe in Customer Satisfaction to the fullest! If you are a person with good communication and relationship building skills, then this role is for you! You must have the below as pre-requisites:Experience in Customer Relationship ManagementE commerce experience preferableExcellent written & spoken EnglishAs of now we answer customer queries over email and call back on request. However we may open up chat at some point. Ideal candidate should be able & willing to respond to customers over email, chat and phoneAnalytical thinking - our queries are not so simple and we only take intelligent people in our customer service teamKnowledge of excel & ability to grasp concepts quicklyGreat chance to grow and develop professionally as you will be able to implement lot of ideas you come up with We are also looking for a full time fresher employee. Preferable if he/she had any prior internship or some other experience in E commerce.

Description • Involves resolving customer queries • Involves updating customers on latest information on a product or service • Should be patient enough to handle any kind of customer queries. Requirements • Any Graduate/ Certificate Holder (Fresher) • 3 Year Diploma Holders • Any Graduate / Under graduate holing minimum of 6months of International Bpo experience.(Tenured) • Prior experience (6 months or above) with an international BPO would be an added advantage. Communication Skills • Verbal: Fluent in English • Written: Good written skills in English. • An aptitude for customer service and computer troubleshooting Salary- Rs. 1.62 L pa to 3.5 L pa Terms and Conditions: • Should be willing to work during night shifts (Rotational shifts extending to 9 hours – 5 days a week) • Free cab facility with door pick up and drop for all night shifts Contact No: , , .

Mpayment Solutions creates solutions for local merchants/ restaurant owner and service providers. Mpayment provides solutions in cloud to Merchants. A person will be responsible for 1. Managing Inbound calls with Merchant queries 2. Managing Inbound calls with End Customer queries. 3. Person will be working in Day Shift. 4. Person must be good with English and Hindi. Knwoledge of Marathi/Gujarati will be added advantage. Salary - 1L to 2L per Annum

Opening in a leading domestic BPO is looking for Customer Care Executive Experience required: 0 - 5 Years Job Location: Delhi(NCR) Salary: INR P.A Day shift profile Job Description: -To handle domestic inbound calls. -Resolve customer queries within the assigned TAT. -Adhere to the Login hrs & maintain the desired AHT Levels. -Develop strong customer relationships and provide paramount service. -Ascertain customer needs and take action in a timely manner. -Should have orientation for customer service. Interview Timings: Am - 5:00 Pm (Monday to Saturday) Walk in with Updated C.V.& Passport Size Photographs Contact Details:- Ms.Natasha Ms.Mansi Ms.Simran Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolutions.com

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Resolving customer queries with regards to trouble shooting Receiving inbound calls from customers Updating the customer with new technologies Ensuring customer satisfaction Ensuring proper service provided to customer *Eligibility Criteria:- Graduate freshers SSC + 3yrs of any diploma with Excellent communication skills. Basic computer knowledge. Willing to work in rotational shifts. Cab facilities Walk In - Monday-Friday Time: 10:00am - 5:00 pm Contact Person: Frank(HR) VERTEX, Esskay Building 1st Floor, 144/74 Greams Road, Thousand lights, Chennai - 6 (Opp. to BSNL Office) Mobile no-9094257841

GREETINGS FROM FIRSTSTEP CONSULTANCY SERVICES REQUIREMENTS IN MNC BPO POSITION SUMMARY CUSTOMER SERVICE EXECUTIVE & SR .CUSTOMER SERVICE EXECUTIVE MINIMUM ELIGIBILITY: o AGE:19 yrs TO 40 yrs o Education / Qualifications:10th/puc/graduate o Cab:2 way cab provided KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries SALARY: • 14k to 24k+incentives SHIFT: • US/APAC/NA LOCATION: Bangalore Immediate Joinee required. CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com. Refer your friends also.., FirstStep Consultancy Services. BTM 2nd stage, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.

Greetings From Vpro Recruit Services.We're excited about our upcoming recruiting drives and we'd like to invite you to apply for any of our Customer Service positions for top MNC'S in Bangalore and avail this opportunity to make your career in a reputed company. Designation: - CSR(Customer support) // TSR (technical support)//Voice//Non-Voice// Location: - Bangalore Salary:- 15k to 30k (depends on quality and Experience)+Incentives Two Way Cab Facility Walk-in, BPO hiring Fresher & Experience for International Voice Process. Please find the details and attend the interviews. WALK IN: 11.00 AM - 2 PM MINIMUM ELIGIBILITY: Minimum eligibility criteria to apply to this position: Age: 18 to 40 years of age Education / Qualifications: 10th,12th,Graduate Post Graduate (Except LLB / Chartered Accountant / MBBS / ICWA) Travel boundary limits: Candidate should be residing within the local transport limits Cabs provided KEY RESPONSIBILITIES: KNOWLEDGE AND SKILLS: Good communication skills Polite and customer service oriented Exhibits patience and empathy to resolve customer queries Typing Skills: 30 wpm with 80 % accuracy SALARY: Best in the Industry Regular performance incentives PROCESS: Telecom Service Voice Associate/Senior Associate -(NonTechnical and Technical) Non-Voice SHIFTS: Day Shift Rotational Shift(UK,US,AUSTRALIA,NEWZELAND,ASIA SPECIFIC) OFFS: Split off Weekend offs Mention Kalaivanan in the reference. LOCATION: #57, 1st Floor, Opposite Royal Treat, Jyoti Nivas College Road, 5th Block, Koramangala Industrial Estate, Bengaluru, Karnataka 560095 Contact Person: Mr.Kalaivanan Contact details: 9513377380 Please feel free to invite your friends, family or colleagues who you feel may be a good fit for it. I look forward to meeting you at the recruitment drive! Please bring 1 copy of your resume with you when you come in for the interviews. Desired Candidate Profile Eligibility For Bangalore Location- We are looking for applicants with excellent communication skill and willing to join immediately UG - Any Graduate - Any Specialization PG - Any Postgraduate - Any Specialization Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required Note: We hire UG,Any Graduate, B.E/MBA/MCA freshers.- ANY

Job as Customer Service Executive - Day Shift Eligibility -Age below 40 years -Minimum 12th Pass -Must speak English, Hindi & Regional Language. Job Responsibility - Handling the calls related to information service. - Maintaining quality customer care service. - Ensuring correct and timely feedback provided - Solving customer queries to a satisfactory level of their requirements and leaving a benchmark. Salary:- From Rs to Rs Job location:- Borivali (E) (15 mins walking distance from Borivali station) Address: Tattva Outsourcing Services, 2nd floor A wing, Suashish Business Park, Datta Pada Road, Opposite Tata Steel, Borivali(East), Mumbai Interview Time: 11am to 4pm. Kindly dress in formals and also carry the documents along with you. Fresher can also Apply….

Job as Customer Service Executive for Marathi Language Process- Day Shift Eligibility -Age below 40 years -Minimum 12th Pass -Must speak Hindi & Marathi Language. Job Responsibility - Handling the calls related to information service. - Maintaining quality customer care service. - Ensuring correct and timely feedback provided - Solving customer queries to a satisfactory level of their requirements and leaving a benchmark. Salary:- From Rs to Rs Job location:- Borivali (E) (15 mins walking distance from Borivali station) Address: Tattva Outsourcing Services, 2nd floor A wing, Suashish Business Park, Datta Pada Road, Opposite Tata Steel, Borivali(East), Mumbai Interview Time: 11am to 4pm. Kindly dress in formals and also carry the documents along with you. Fresher can also Apply….

Job Responsiblity - Handling retail outlet of Vodafone Store and taking care of services and processes of mobiles and connections. -Solving customer queries to a satisfactory level of their requirements and leaving a benchmark. -Ensuring correct and timely feedback provided. -Maximizing every sales opportunity by promoting the highest standards of customer care. -Maintaining quality customer care service. -Candidate will be on the Payroll of Zeus Marcom Service Job location:- Nearby your residential location. Remuneration:- /- to /- gross + incentives upto /- PM

Applicable for “Female Candidates Only” Freshers can also apply Company Name – D.S. Research Centre, Varanasi Designation - Customer Care Executive/Front Desk Executive Location - Varanasi Number of Requirement - 2 Age - Between 21 to 28 years Qualification – Graduate (Any stream/ B.Sc preferred) Experience - 0 to 6 years in the field of Customer handling. Very patient and presentable, competent enough in handling customer queries Must carry Good Communication Skills Salary – Negotiable(Depending upon the candidate) PLEASE ENSURE THE INTERESTED CANDIDATES MUST SEND THEIR RESUMES WITH ATTACHED PASSPORT SIZE PHOTOGRAPHS.

Applicable for “Female Candidates only” Freshers can also apply Company name – D.S. Research Centre Designation - Customer Care Executive/Front Desk Executive Location - Mumbai, Hyderabad, Kolkata Age - Between 21 to 28 years Languages Known- Local Language,English,Hindi Qualification – Graduate (Any stream/ B.Sc preferred) Experience - 0 to 6 years in the field of Customer handling. Very patient and presentable, competent enough in handling customer queries Must carry Good Communication Skills Salary – Negotiable(Depending upon the candidate) PLEASE NOTE LOCALITES CANDIDATES ARE ONLY CONSIDERED AS PER THE BELONGING CITY WHO ARE FLUENT IN LOCAL LANGUAGE(HYDERABAD/MUMBAI/KOLKATA)