Resolution customer

Customer Service Associates/ Domestic and international process handling customers query and giving resolution to them. We have various processes like outbound inbound and work location would be Hubli, Bangalore and Chennai Eligibility: PUC / ITI / Diploma / Graduates Good command on English, kannada And Hindi Contact No;

HGS-IN/Template/HR-ER/-Ver 1.0 Page 1 Competencies Key Parameters Think Strategic (a) Big Picture Perspective: Is able to understand the impact of individual performance to meet / improve own targets (b) Business Acumen: Demonstrates basic knowledge and ability to use various applications / tools related to the function / engagement At an individual level complies with do's & dont's of policies, procedures& regulation as applicable to the engagement / function Is aware of metric applicable to the role Has the basic knowledge of policies, procedures and regulatory compliance Drive Results (a) Planning & Organizing: Maintaining TAT Understanding and adhering to quality standards Maintain all Hygiene and Process Metrics (b) Directing & Monitoring NA (c) Accountability Acquiring knowledge & skills of related areas of the process Understands, knows, and interprets different complex scenarios and is able to resolve all assigned tasks. Update oneself to changes in product on a daily basis. Average Handling Time (AHT) target to meet as per process (d) Problem Solving & Decision making NA Partner with Customers a) Relationship Building Ensure Customer is satisfied on all transactions & they are given quick resolutions Escalate Long Pending Issues of Customers to supervisor / appropriate Desk Give Correct and Complete Resolution to Customers on all transactions to avoid Repeat contacts by Customers. Be Polite with all Customers b) Passion for excellence Adhering to the KPI, and understanding Quality & Auditing parameters Sub-Process Name: Equivalent Grade: DS1 Role: Associate HGS-IN/Template/HR-ER/-Ver 1.0 Page 2 Provide First Time Resolution [FTR] on all transactions High level of integrity Ensure Customers Account Information is not compromised Zero Fatal Error (FE) Lead People a) Managing Self Understand the company policies and adhere to it diligently, basic professional standards and established procedures, policies before taking action and taking decisions. Adhere to attendance and punctuality norms Assumes responsibility for work activities and coordinating efforts b) Inspiring others / Managing teams Mentor & coach new members of the team based on requirement Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Desired Knowledge, skills and abilities Possess basic Contact Center operations knowledge Good reasoning and analytical skills Able to communicate fluently in the language required for transaction Typing skills as required by the process Active listening skills Passion to learn Influencing skills Ability to comprehend the customer requirement well Desired qualifications (including certifications) Under-Graduates / Graduates Desired years of experience 0-1 year Internal Customers, if any N/A External Customers, if any Customers

Job description: We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Required Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Required male candidates only for U.S Shift(Night shift) timing 7 pm to 4 am

Purpose:- Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Main Job Tasks and Responsibilities *Answer calls and respond to emails *Research required information using available resources *Manage and resolve customer complaints *Provide customers with product and service information *Enter customer information into system *Update existing customer information *Process orders *Identify and escalate priority issues *Follow up customer calls where necessary *Document all call information according to standard operating procedures Education and Experience:- -High school diploma or equivalent -Proficient in relevant computer applications -Required language proficiency -Knowledge of customer service principles and practices -Knowledge of call center telephony and technology -Experience in a call center or customer service environment -Good data entry and typing skills -Key Competencies -Verbal and written communication skills -Listening skills -Problem analysis and problem solving -Customer service orientation -Organizational skills -Attention to detail -Judgemental skills -Adaptability -Team work -Stress Management -Resilience Work Window: 7.30pm -6.30am IST (any 9 hours) Weekoff: Rotational Week Off Work EXP - 6months - 1yr Pay scale: Best in the Industry Sr CSE Executive:- Job Responsibilities: > Serves customers by providing product and service information; resolving product and service problems. Job Duties: >Attracts potential customers by answering product and service questions; suggesting information about other products and services. >Maintains customer records by updating account information. >Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. >Recommends potential products or services to management by collecting customer information and analyzing customer needs. >Prepares product or service reports by collecting and analyzing customer information. >Contributes to team effort by accomplishing related results as needed. Skill Sets: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr.votiko@gmail.com with the subject line as "Job: CS Executive".

Job responsibility:Build critical customer loyalty in an innovative, challenging, fast-paced environment Balance two important objectives—customer resolution and superior business resultsCreate team connection, provide feedback and development of the teamIdentify trends and prove them with dataEvaluate workflows and find ways for them to be more efficient and valuableLook for solutions to problems proactively and reach out to customers about potential issues before they occurTake ownership of issues and bring them to completionRefine and build new tools for providing excellent customer service more efficientlyWork alongside team serving customers while providing leadership and directionVisualize, articulate, and solve complex and uncomplicated problems and concepts and make decisions that are sensible and based on available information What You Should Already HaveAvailability to work nights and weekends Bachelor’s Degree or equivalent experience; 1-2 year experience in a customer service/call center environmentExcellent written and verbal communication skillsStrong organizational and project management skillsCRM system experienceAnalytical ability, strategic thinking, negotiating, timely decision making, functional/technical skills, knowledge of workforce management principlesWork experience in customer service management in a startupLogic-based thinking experience What We'll Set You Up WithCompetitive salary, based on experience A fulfilling, challenging adventure of a work experienceAn incredible team of hackers and hustlers

Job Description Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests. These professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Roles and Responsibilities Handling incoming Calls Providing resolution to Customer Ensure that the required Service Level Agreements are met. Education & Experience Under graduates/Graduates Fresher & 0 To 1 year experience Desired Skills and Abilities Excellent Communication skills. Language 1 Kannada/Malayalam Language 2 English- Ability to Read, Write, Speak to suit Business need. Customer Focus and Being Attentive. Ability to work under pressure Standards for measuring success Customer Satisfaction Meeting required average handle time Quality scores. Transport One way Transport Between 8 PM and 6 AM. Location and Shift timings Mangalore 24/7 Rotational Shifts. Rotational Weekly Off Designation CSO (Customer Support Officer) Level 1 Salary 109700 CTC (9142 M CTC, 8023 TH)

Job Description Excellent Communication Skills Satisfying potential customers by answering product and service questions; suggesting information about other products and services. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Regularly following up customers' needs and meeting the targets like handling time, quality checks, number of resolved cases, satisfaction/ dissatisfaction levels etc Provide hands on support for customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management, resolving customer issues with systems through remote access after attaining authorization. Functional Area: Back Office Operations Industry: MNC /IT Location - Delhi /NCR Salary - As per Industry Type Experience 1-3 year Key Skill - Customer Support account management Excellent Communication Industry type -BPO/KPO If you are Interested kindly send your resume or call also visit our office for interview 2ND Floor D-, Balaji Chamber Near Laxmi Nagar Metro Station Gate No -1 Laxmi Nagar -92

Manage Large Amounts of Incoming Calls generate Sales Leads identify and Assess Customers Needs to Achieve Satisfaction build Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communication provide Accurate, Valid and Complete Information By Using the Right Methods/tools meet Personal/customer Service Team Sales Targets and Call Handling Quotas handle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure Resolution.

Senior Customer Service Executive: The successful candidate must have a strong command over English language and good communications skills, Ability to work well in a team environment, Must be hard-working, honest and dedicated & have ability to learn new tasks quickly. Willingness to work Australian Standard Time Handling Billing and Payment related complaints. To ensure that the issue will resolve completely. Communicate the resolution through E-mail. Maintain high level of Services. Preparation of daily work reports. Assists Team members for their queries. Shift timings: 6.00 AM - 1:30 PM (mon-sat) Looking for candidates from in and around Navi Mumbai Experience: 2 yrs minimum in customer service Location: Sector 17, Vashi, Navi Mumbai.

Position: Customer Relationship Officer Back Office FA: Back Office Undergraduate(Min 12th Pass) Graduate/ Post Graduate not Apply Freshers as well as Experience can apply(Eligible experience Range is 0.6 to 1 year in any Domestic BPO) Good Written & Communication Skills in Hindi & English with apt Understanding & Comprehensive Skills.Role is Provide Inbound/ Outbound Customer Support, addressing queries & Issues resolution to Prepaid & Postpaid subscribers of a Leading Telecom service Provider Accurate Typing Speed Minimum 18 WPM Location: Delhi Annual Salary: Up to , based on current CTC and relevant exp mention current CTC in CV Contact Details:- Ms.Simran Ms.Natasha Ms.Mansi Walk in with Updated C.V.& 2 Passport Size Photographs Between Am - 5:00 Pm (Monday to Saturday) Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolution.com

Adeeba E Services Hiring Inbound Technical Support Executives Desired skills: Min 10 months experience in Inbound/Outbound Tech Sales in International BPO. Must know how to close their own calls/take remote access Good communication skills. Experience in troubleshooting technical issues related to- Computer, Printer, Router, Email and Mac issues. Ability to handle customer's issues and provide accurate resolution. Should be flexible working in any shifts and 6 days a week. Salary Up to 25 k plus incentives. Perks & Benefits: Fixed Salary credited on 1st of every month. 24 PL + 15 comp offs + Paid B'day leaves. No Extension of Shift Timings. Friendly Working Environment. NO FRESHERS are eligible. Contact: HR HARSHITA @ 8697968735 for further queries. Adeeba E-Services Godrej Genesis,6th floor unit no.-602 EP & GP Block, Sector-V, Salt Lake Kolkata-91

Dear Candidate, Greetings for the day!! We Have Urgent Requirement in Gurgaon Based Software Company Job Responsibilities: End to End Appointment Management Respond to requests, queries and complaints from clients in an appropriate and efficient manner so as to enhance client s loyalty. Responsible for Timely Escalation of Issues/ Problems Ensuring Issue Resolution. Responsible for Query handling through e-mail. Responsible for collecting follow-ups from various departments. We offer excellent trainings with an opportunity for advancement and growth. Job Location: Gurgaon Shift Timing: 7am to 4pm 8am to 5pm 1pm to 10pm Interested Candidates Can Contact Natasha Alisha or Send CV at

Customer Support Executive Job Duties & Responsibilities:- Serves customers by providing product and service information; resolving product and service problems. Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Customer Support Executive Skills and Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking ------------------------------------ Pick & Drop Facility also provided by the company. Shifts Timing:- 8:30 pm to 5:30 am Experience Required:- 0.6 yrs to 2 yrs Salary Package:-

CUSTOMER CARE EXECUTIVE (UK/US VOICE PROCESS) FEMALE Job Title: Customer Care Executive (Voice Process) Noida Total Experience:0 to 3 (in month) Annual Salary: 12k to 25k (Indian Rupee) Job Location: Noida, India Shift Timing - 1 pm to 10 pm (Cab,Meal Provided) Employment Details: ITES/BPO/Operations/ Customer Service/ Telecalling (Functional Area) Associate/ Sr.Associate: Voice – Non- Technical (Role) Industry Type: BPO/ITES Job Description: We are a leading International BPO. We provide Computer Technical Support in UK, USA, Australia and CANADA. Any query related with computers viz. Operating Systems, Internet, Printers, Drivers, DELL, Adobe, Networking and so on are resolved by our Technical Support Experts. We are looking candidates for the Inbound Customer Service USA/UK/Australia voice process whose role would be to resolve customer’s queries. Responsibilities: • Ensure timely and professional responses to all complaints, requests and queries received using the standard guidelines. • Provide detail information about the product & services. • Maintain good relationships with new and existing customers. • Taking ownership of complaint and queries and proactively provide the resolution. • Ensure that all customers’ queries are well-investigated and resolved, and escalate queries if appropriate to supervisor. Desired Skills & Experience: • Excellent spoken English must. • Minimum 0-3 month experience in Customer Service (Voice Process) in an International BPO. • Conviction and Ability to convince. • Thinks fast and acts decisively Interview Timing – 2pm to 7pm 5 day's Working, With Cab & Meal Free 100% sure job no charges from the candidate. Interested candidate Email your resume - or call me through Skype id - iamajitgiri on_..thanks...Ajit Kr.

Claim Executive: Role: Inbound & Outbound Calling/**Customer Relationship Management* *Role: *Customer Relationship *Qualification: *Graduate/Post Graduate Any Stream Preferably with additional PG In Hospital Administration/ PG Management/ PG Insurance *Experience: *0-2 years of experience *Language*: Multi language known (Example-Malayalam,Tamil, English, Telgu & Hindi) *Description of Responsibilities/activities:* Demonstrated ability of communicating to customers in a timely, polite manner Substantial knowledge of generating proper correspondence to ensure compliance of state and federal regulation policy and procedure Performing back-up customer service by telephone or generating simple correspondence and form letters. Track quality trends and prepare reports Suggest process improvements and track them till closure Highlight process gaps found in the course of audit and ensure that actions are taken for their closure in terms of system and process Monitoring overall quality of resolution Ensure complete and accurate resolution of all requests/complaints received from customers across touch points

Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Job Title / Designation: Sr Associate Customer Relations (insurance) Job Description: Handling Branch operations, Handle And assist walk in customer with their queries.,Complaints management -Address customer complaints at the branch,system updation co-ordinate with their sales/HUB/ others function for resolution. To ensure the customer service and support all fronted operation like Accounts revival,lead generation cross selling. To creat customer delight with every interaction. Account Management Business Development Channel Management C-Level Presentations Competitive Analysis Consultative Selling Contract Negotiation Cross-Selling / Up-Selling Customer Retention Deal Negotiation and Closing Lead Management Market Research / Analysis Marketing Management Minimum 1.5 yr exp. in customer operation to facing them. Key Skills: Good Commucation skills. Experience: 1 - 2 Year(s) Salary (Per Annum): 250000 To 300000 Other Salary Details: Salary is negotiable for the right candidate Number Of Vacancy: 1 Gender Preference: Male Job Title- Csm - Bancassurance (marketing / Sales / Advertising) Gender Preference- Male Number Of Vacancy- 2 Industry Area- Sales/Marketing Key Skills- Good Commucation skills. Qualification- Other Bachelor Degree Work Experience -0 - 2 Years Job Requirement- An Agency Sales Manager'S Job Role And Responsibilities Would Include Sales. Planning And Target Setting For The Agent Sales Team. Formulating Sales Strategies For Different Products And Achieving Targets.Sales. Recruitment And Management Of Agency Channel Team Members. An Agency Sales Manager'S Primary Responsibility Is To Manage Agency Channel Sales For The Company. He/ She Is Responsible For Managing Agents, Training Agents And Achieving Sales Targets For The Team. Primary Job Responsibilities Of An Agency Sales Manager Are Sales Target Achievement And Effective Team Management SALARY IS NEGOTIABLE FOR RIGHT CANDIDATE Raaj Agrawaal Recruitment Trainee Indian Jobs Sea 302, SNS AXIS, Near Gandhi Smruti Bhavan, Opposite:- Jeevan Bharti School, Above HDFC Bank Nanpura, Surat 395001 POST YOUR LATEST UPDATED CV ON Webiste:-.indianjobssea.com mo-9327099996, 9375778999

GREETING FROM RAJMAHAL SILKS & TEXTILES PVT LTD!!! We are hiring for our company with best package in the Retail industry. Interested candidate kindly give a call on 7200007373/9585920808 Attracts potential customers by answering & suggesting information about our products and services through phone calls, mail or social media Proper follow-up with customer through Mails/Calls and escalation need to be done as and when required Prepare product or service reports by collecting and analyzing customer information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Manage large amounts of incoming calls and Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Keep records of customer interactions, process customer accounts and file documents Assist with placement of orders, refunds, or exchanges Take payment information and other pertinent information such as addresses and phone numbers Graduate from any stream (Completed without any backlogs) Service Approach (Humility / Humbleness / Soft Spoken) Should join immediate Good communications skills written and verbal (English & Tamil ALL THE BEST

Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial inputInput data into the company computer platform to keep each customer record updated

Reliance JIO Hiring Freshers For Customer Service Process-9911305116.JOB DESCRIPTION: Customer Care Executive(CCE) VOICE AND NON VOICE for Domestic/International Bpo Job Description For BPO (Fresher / Experience). Handle inbound calls for solving customer quires.Voice Process Give first call resolution to customers. Interact with customer via Inbound telephone calls and provide information. 6 Days Working call Neha-9911305116

Required good communication skills Understand the customer's query and provide accurate resolution. View Information from various applications and update the records accurately. Candidate should be responsible for making outbound calls to the customer and explaining about company's product and also taking inbound customer service calls from current and new customers Good communication skills. Address A.K Job Solution Chandigarh Sco G.F Office 3 Sector 34 A Contact at ,

FresherBPO Day/Night Shift Job No Target Process. BPO, Communication, Voice Process, non-voice process, CCE. JOB DESCRIPTION: Customer Care Executive for Domestic/International Bpo Job Description For BPO (Fresher / Experience). Handle inbound calls for solving customer quires. Voice Process Give first call resolution to customers. Interact with customer via Inbound telephone calls and provide informationCALL 9911078072. 6 Days Working candidate Should Have Good Communication Skill Over The English/Hindi. 12th Pass Or Any Graduate Undergraduate.

Hurry-UP Direct Walk-In Interview For Freshers ans Experienced also can apply. Inbound Process For Domestic and International for Day and Night shift With Good Salary Package Without Any Target. BPO, Communication, Voice Process, non-voice process, CCE. JOB DESCRIPTION: Customer Care Executive Domestic/International Boo Job Description For BPO (Fresher / Experience)Handle inbound calls for solving customer quires. Voice Process Give first call resolution to customers. Interact with customer via Inbound telephone calls and provide information. 5 Days Working candidate Should Have Good Communication Skill Over The English/Hindi.

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Nuchem Corporation Need Customer Care Executive de {D} 989I322255 Answer customer calls/makes call related to query resolution. --No Registration Charges----.... 8586889598