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India (All cities)
Job Description Send me Jobs like this Hiring For Non-Voice Process (Chat Support) Immediate Joiners Required (Spot Offer) To Schedule, an Interview call - 6361010140 Responsibilities and Duties -Creative Writing Skills -Excellent Written & Verbal Communication Skills. -Good Typing skills Salary: INR 2,00,000 - 3,00,000 PA. + Attractive Incentives Industry:BPO, Call Centre, ITeS Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Back Office/Web/Transaction Processing Role:Associate/Senior Associate -(NonTechnical) Employment Type: Full Time, Permanent
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India
Job Description Job Title Urgent Opening for Chat/Email Sales Associates in Policy Bazaar Day Shift Job Description* SNR CONSULTANTS is Hiring for Chat/Email Sales Associates in Policy Bazaar Day Shift. Role: Associate sales Consultants No of positions: 100-150 Function: Sales Designation: Executive Location: Gurgaon 1) Good English and Smart worker, should be efficient in converting customer interest into sales 2) Good selling and negotiations skills 3) People qualified for international BPO standard. Qualifications: Under Graduate/ Graduate/ Post Graduate No MCA / B. Tech qualification Experience and skills: 1) Experience of 1-2 years in a particular company & Fresher’s are also welcome Experience and organizations* Open to hiring from any service industry Salary: 18k-30 K +Unlimited incentiv Link to Job Call us Ansh Mishra 7836944068
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India (All cities)
The Job Involves: - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality chat or email. - Understanding multiple products and processes. Roles and Responsibilities: - Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each mail / chat in accordance with company standards. - Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken. - Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency - Ability to understand and handle customers - Ability to achieve stretched targets and able to manage the organization standards - Maintain Superior quality service by following organization standards Required Candidate profile Strong interpersonal, problem-solving skills and English written communication skills Basic computer knowledge and technical skills Perks and Benefits # We have fixed shift timings. # PF, ESI or Group Insurance # Bonus & Appraisal once in a year # We provide food for all our employees as per their shift timings
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Pune (Maharashtra)
HIRING FOR INTERNATIONAL WEB CHAT Minimum1 year exp.in international BPO voice experience mandatory. U.S.rotational Shifts, max log out - 1.30am Max salary goes upto 4.08lpa (27.8k in hand+3k shift allowance+6-10k incentives) 25-30% hike on last drawn salary. 5 days working and 2 offs. Pick and drop available. Resolving the customer query on mails & calls.(exclanation calls are also there) Should posses excellent communication skills, and having a zeal to work for international customer service role. Regards soniya Hr Recruiter
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India (All cities)
Immediate hiring For International Chat & Voice process Location: Pune Industry: BPO / KPO / ITES / RPO Job Role: Sr.Associate - (Non Technical) Annual Salary: Negotiable Experience Required: 0-1 Years send CV: deepika@universejobs.com Job Description: https://bit.ly/2WmJyOl
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India (All cities)
Immediate hiring For International Chat & Voice process Location: Pune Industry: BPO / KPO / ITES / RPO Job Role: Sr.Associate - (Non-Technical) Annual Salary: Negotiable Experience Required: 0-1 Years Job Description: https://www.universejobs.com/jobs/detail/immediate-hiring-for-international-chat-voice-process-355592
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India
job description: 1. Job Role: Customer Support 2. Role designation: Customer Relationship officer 3. Skills required: Good Communication in English (Verbal & Non-verbal), typing skills: 15WPM and80% accuracy, Computer knowledge: Basic, Should have basic Understanding about the Industry. 4. Education qualification: Any Graduation including BE, B.Tech, MBA, BCA, Diploma with 15 years of Education () are eligible. 5. Experience (relevant or total): NA 6. Responsibilities: Resolving the issues over e-mails 7. Salary range: L PA
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India (All cities)
Job Description Send me Jobs like this Salary: INR 2,50,000 - 3,25,000 PA. Industry:BPO, Call Centre, ITeS Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(NonTechnical) Employment Type: Full Time, Permanent
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India
We are looking candidate who wants to make their career in Leading International BPO / KPO / Telecom in Ahmedabad.Your Interview Conduct in Bhopal and Job location is Ahmedabad. Industry:- BPO / KPO / Telecom Job Role:- Back Office / Customer Service / Process Associate Job Descriptions:- Process emails/chats/cases & work on ad-hoc projects as instructed by Team Leaders Meet the hourly/daily/weekly/monthly productivity targets Competency Requirements:- Good communication skills in English (both verbal and written) Basic knowledge of computers, internet & online shopping Willingness to work in 24 x 7 work environment Working days: 5 days a week - Weekly off: 2 days (Rotational) and not necessarily (Saturday / Sunday) Salary: 14.5K to 21.5K CTC (Depends on experience, industry, last drawn salary & process) + Incentives + Night Shift Allowance + Employee Benefits Work Experience: Fresher / Experienced Job Qualification: Graduate / Undergraduate Job Location: Ahmedabad Interested candidates send me your resume in my mail id: Either call on: Thanks and Regards, Ankita Chauhan HR Gautam Consultancy www.gautamconsultancy.com
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India (All cities)
ROLE: 1.Non-Voice process in business process outsourcing (BPO) is a subsection of BPO in which employees sitting behind a desk and fulfilling duties the customer may not see. 2.Some non-voice employees interact with customers via email & chat support but not by phone. Qualification: Any Graduation Working Hour: Full Time Location: Chennai Exp: Freshers Salary: 10k to 15k for Freshers. Benefits: OT + Incentives + Increments based on ur Performance. ROLE: Non Voice Process Key Skills:Fluent in English. ARREARS & FRESHERS/ EXPERIENCE CAN ALSO APPLY. For Other Information Feel Free to Call Us: HR Abitha 63852@35307
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India (All cities)
ROLE: 1.Voice process job involes phone calling with customers (either inbound or outbound) and so your working timing may strictly follow the country's timing in which you are working. 2.Whereas non-voice process job involves work in computer & internet like email handling, chat support etc. Qualification: Any Graduation/ 10th/ 12th Work Location: Chennai Working Hour: 8 hrs Exp: Freshers Salary: 10k to 15k For Freshers Benefits:OT + Incentives + Increments based on ur Performance ROLE: Voice process Known Languages: Tamil/ Telugu/ Hindi/ English/ Kannada. Shift: Both Night/ Day ARREARS & FRESHERS/ EXPERIENCE CAN ALSO APPLY. For Other More Detail Contact Us: HR Abitha 63852@35307
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India (All cities)
ROLE: 1.Voice process job involes phone calling with customers (either inbound or outbound) and so your working timing may strictly follow the country's timing in which you are working. 2.Whereas non-voice process job involves work in computer & internet like email handling, chat support etc. ROLE: Voice. Qualification: Any Graduation/ 12th/10th Salary: 10k to 15k for Freshers Working Hour: Full Time Location: Chennai Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance. ARREARS & FRESHERS/ EXPERIENCE CAN ALSO APPLY. For Other More Details Contact Us: HR Abitha 63852@35307
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India (All cities)
Role: 1.Voice process job involes phone calling with customers (either inbound or outbound) and so your working timing may strictly follow the country's timing in which you are working. 2.Whereas non-voice process job involves work in computer & internet like email handling, chat support etc. Qualification: Any Graduation Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance Role: Voice Process Known Languages: Tamil/ Telugu/ English/ Hindi/ Kannada Shift: Both day / night are available ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR Abitha 63852@35307
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India (All cities)
ROLE: 1.Voice process job involes phone calling with customers (either inbound or outbound) and so your working timing may strictly follow the country's timing in which you are working. 2.Whereas non-voice process job involves work in computer & internet like email handling, chat support etc. Qualification: Any Graduation/ 10th /12th Working Hour: 8hrs Location: Chennai. Exp: Freshers Salary: 10k to 15k (For Freshers). Benefits: OT + Incentives + Increments based on ur Performance. ARREARS & FRESHERS/ EXPERIENCE CAN ALSO APPLY. For Other More Details Feel Free to Contact Us: HR Abitha 63852@35307
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India (All cities)
ROLE: Non-voice process job involves work in computer & internet like email handling, chat support, messages etc. Qualification: Any Graduation Salary: 12k to 15k For Freshers Exp: Freshers Location: Chennai Timing: Full Time Benefits: OT + Incentives + Increments based on ur Performance. KEY SKILLS: Fluent in English. Shift: Both Day/ Night. No. of Vacancy: 15 members. Gender: Both Male/ Female. ARREARS & FRESHERS/ EXPERIENCE CAN ALSO APPLY. For More Information Contact Us: HR Abitha 63852@35307
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Ahmedabad (Gujarat)
Job description Job Openings for Web Chat Service Advisor (Semi Voice Process) For International Process Reputed BPO Organization at Ahmedabad Location. (Fluency in English Is Must) Position: Voice / Semi Voice Process (Web Chat & Voice) Qualification: Any Experience: Fresher to Experience Both Work Location: Ahmedabad Salary: For Fresher (12th Pass Or Under Graduate): Up To 15,000 /- Pm For Fresher (Any Graduate): Up To 18,000 /- Pm For Experience Candidates: Up To 28,000 /- Pm (As Per Your Experience & Depends upon the Interview) (Cab Service Provided In Night Shifts Only) Eligibility Criteria: Basic Knowledge Of Computers Good Typing Skills; Net Speed Should Be At Least 25wpm Relevant Experience Would Be Preferred (Customer Service) Should Be Willing To Work In Rotational And Night Shifts Excellent Communication Skills (Written And Spoken) Job Role: The Web Chat Services Advisor Role Requires Answering Customers’ Queries On Live Chats And On The Phone; Wherein Customer Service And Satisfaction/Delight Will Be The Main Objectives. The Role Will Also Require The Advisor To Be Good At Analyzing/Comprehending Customer Queries And Accounts, And Then Providing The Correct Resolution As Per Set Operating Procedures And Performance Matrices. He / She Should Be Able To Deliver According To The Set Productivity And Quality Standards And Targets. Description: 1. He / She Will Need To Provide Information Related To The Customer’s Account/Services And Processes Etc On Live Chats And Calls. 2. Will Need To Research (Real-Time) Information On Various Tools To Provide Accurate Information To The Customer. 3. Need To Maintain All Pertinent Data Related To The Customer Interaction. 4. Will Be Required To Handle At Least Two Chats At A Time, And Make Outbound Calls When Required. 5. Will Need To Ensure Utmost Customer Satisfaction To Be Able Perform And Fetch Good C-Sat And NPS. 6. Should Be Able To Deliver According To The Set Productivity And Quality Standards And Targets. 7. Will Be Required To Work On Numerous Applications And Systems At A Time. Regards,
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India
Dear Candidate, Greetings from Lane Consultancy Services, Urgent opening for NON VOICE PROCESS Job description enclosed below for your kind reference. Position Title: CSR/Sr. CSR Location: Chennai. Purpose of role: To handle queries/complaints of customers through inbound chat. Responsibilities: Prime-Individual KPI achievement, High customer satisfaction, Improve productivity and meet quality parameters. Education: 10+2, Any graduate. Professional Experience: Min of 1+ years of relevant experience in international chat support process. Key Competencies - Functional Excellent Typing Skills includes speed (35 wpm) and accuracy (90%) Comprehend and Respond to customer queries through chat Ability to multi-task managing multiple conversations simultaneously Manage customer time / responsiveness conversation Understand the metrics behind chat - CSAT, AHT, ASA. Attention to detail System skills Analytical skills MS Office Selling Skills Key Competencies Behavioral Must Have: Adhering to Quality and Compliance guidelines Customer first attitude Willingness to learn Withstanding Pressure Taking Ownership Physical Demands: Adjust to different time zones; Work in night shifts. Grade/Band Expected: 1A-1B/L PA. Source(Industry/Specific organizations): BPO Industry Only. Nature Of Role: Permanent. Skill set required: Excellent Communication Skills Immediate joiners are preferred Willing to Work in Night / Rotational Shifts Interview Rounds: 1. HR round, 2. Written Test, 3. Ops round and 4. Versant test (computerized Written English test). Contact person: Nithya Contact Number: . Regards, Nithya Gajendran HR-RECRUITER Mobile: +91 E-Mail:
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India
Dear Candidate, Greetings from Lane Consultancy Services, Urgent opening for in Leading MNC Company Position Title: CSR/Sr. CSR Location: Chennai. Purpose of role: To handle queries/complaints of customers through inbound chat. Responsibilities: Prime-Individual KPI achievement, High customer satisfaction, Improve productivity and meet quality parameters. Education: 10+2, Any graduate. Professional Experience: Min of 1+ years of relevant experience in international chat support process. Key Competencies - Functional Excellent Typing Skills includes speed (35 wpm) and accuracy (90%) Comprehend and Respond to customer queries through chat Ability to multi-task managing multiple conversations simultaneously Manage customer time / responsiveness conversation Understand the metrics behind chat - CSAT, AHT, ASA. Attention to detail System skills Analytical skills MS Office Selling Skills Key Competencies Behavioral Must Have: Adhering to Quality and Compliance guidelines Customer first attitude Willingness to learn Withstanding Pressure Taking Ownership Physical Demands: Adjust to different time zones; Work in night shifts. Grade/Band Expected: 1A-1B/L PA. Source(Industry/Specific organizations): BPO Industry Only. Nature Of Role: Permanent. Skill set required: Excellent Communication Skills Immediate joiners are preferred Willing to Work in Night / Rotational Shifts Interview Rounds: 1. HR round, 2. Written Test, 3. Ops round and 4. Versant test (computerized Written English test). Contact Person: Suganya Contact Number: Regards, Suganya HR Recruiter
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India
Dear Candidate, Greetings from Lane Consultancy Services, Urgent opening for in Leading MNC Company Position Title: CSR/Sr. CSR Location: Chennai. Purpose of role: To handle queries/complaints of customers through inbound chat. Responsibilities: Prime-Individual KPI achievement, High customer satisfaction, Improve productivity and meet quality parameters. Education: 10+2, Any graduate. Professional Experience: Min of 1+ years of relevant experience in international chat support process. Key Competencies - Functional Excellent Typing Skills includes speed (35 wpm) and accuracy (90%) Comprehend and Respond to customer queries through chat Ability to multi-task managing multiple conversations simultaneously Manage customer time / responsiveness conversation Understand the metrics behind chat - CSAT, AHT, ASA. Attention to detail System skills Analytical skills MS Office Selling Skills Key Competencies Behavioral Must Have: Adhering to Quality and Compliance guidelines Customer first attitude Willingness to learn Withstanding Pressure Taking Ownership Physical Demands: Adjust to different time zones; Work in night shifts. Grade/Band Expected: 1A-1B/L PA. Source(Industry/Specific organizations): BPO Industry Only. Nature Of Role: Permanent. Skill set required: Excellent Communication Skills Immediate joiners are preferred Willing to Work in Night / Rotational Shifts Interview Rounds: 1. HR round, 2. Written Test, 3. Ops round and 4. Versant test (computerized Written English test). If you are interested please walk in to the below venue with your updated CV. Venue- LANE CONSULTANCY SERVICES No 67, 2nd floor, Madhavaram high road, Perambur, Chennai-11. Landmark- Near canara bank. Interview Date- 1st June (Monday) Interview Time- From 10am to 1pm Contact Person: Suganya Contact Number: Regards, Suganya HR Recruiter
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India
Greeting from TATA DOCOMO Job Description Customer Telecallers for sale marketing Email and Chat support process Salary:INR 1,00,000 - 2,00,000 P.A Industry:Other Functional Area:Other Role Category:Other Role:Other Keyskills Chat Email Customer Support customer care Non Voice Semi Voice Desired Candidate Profile Education- 10th & 12th pass also welcome Any Graduate - Any Specialization Any Postgraduate - Any Specialization Any Doctorate - Any Specialization, Any graduate with good experience in Telecallers for sale marketing customer support / Customers. Email us Mobile number: 9841415379
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India (All cities)
Roles and Responsibilities * Web chat Inbound role deals with a number of incoming calls / Chat / Emails pertaining to the clients business. * The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction. * Take a high volume of inbound Customer chat with a friendly and positive note, gives precise and correct information about the query to the customer * Resolve Customer problems in a timely manner *Take Ownership & Deliver on Customer commitments Desired Candidate * Good spoken English and Writing Skills. * Computer literate e.g. Word, Internet Explorer, Excel * Good comprehension skills Qualification: any Graduation / Diploma /ITI Experience: Fresher Salary: 11 k - 14 k Per Month Job Location: T.nagar, Perungudi & Mount Road. Benefits: PF, Medical Insurance. Arrears Candidates Also Apply. Share your Friends about this job Offer. For more details call us to feel free, Ms. Brindha -HR gsbrindha2021@gmail.com 73582 / # 32554
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India
Job description Our Managed Services Client, located on the subway line in Toronto, is looking for a fairly Senior & VERY technically sound 1st/2nd Level Support. You will have experience delivering a great customer experience, handling end user support requests with impeccable professionalism and ensuring that tickets are resolved in a meticulous and complete manner. The scope of this role includes remote (and rotational onsite) end user support for Windows-based desktops, mobile devices, enterprise server / cloud environments and provides Incident Management and Problem Resolution in a continuous improvement mindset. This role will be a combination of Tier 1 / Tier 2+ role. Applicant will be expected to act as a customer liaison and then to also be able to triage and resolve a wide range of issues (some of which may require on the job learning). Experience in IT Operations is essential. The Service Desk Engineer proactively triages, classifies and reviews Incidents / Problems to ensure proper SLA compliance for all customers. This role ensures client connectivity and service assurance for communication devices, remote access servers and all business-critical server-based / cloud systems and may be the technical resource for third party vendors when required. Responsible for proactively detecting critical system outages and escalating to Tier 3 engineering resources or vendors for timely problem resolution and Root Cause Analysis. Update documentation including user guides and triage Wikis as required. This role is also required to deliver “on call” or extended hours support on a rotation or shift basis.: • Excellent troubleshooting abilities with complex problems relating to IT infrastructure • The experience to be able to prioritize, categorize calls and receive and respond to service tickets for assistance via telephone, email or chat in accordance with each client's Service Level Agreement • Experience in managing changes and deletions for users to systems, networks, applications and voice services in accordance with customer policies • Must have the aptitude and means to learn a broad and comprehensive set of systems pertaining to client’s architecture and infrastructure Interested Candidate send your complete documents (C.V, Qualification Details, Work-experience Details, Passport front page & last page scan copy image, one Passport size photograph) to our company email ID. For further Queries Contact Mr. ADIATYA JASWAL (P.M) (+91 / ).
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India
GEEKS TECHNICAL SUPPORT LLC. (Largest Tech Support Company in Tricity) Geeks Technical Support is an independent provider of technical support services for brands like Dell, HP, Asus, Microsoft, Canon and many others. Use of names and trademarks are for reference only. Geeks Technical Support is a global company employing technicians across US and India. Our team of computer experts and specialists are happy to cater to our customers and resolve issues to serve customer needs! Geeks Technical Support is the next-generation computer support service provider for consumers and small businesses in United States, Canada, United Kingdom and Australia. We use our tools to cater to the needs of our customers and help them with each and every kind of technical issue. Role Overview: Responsible for providing telephone/email/chat, online and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software Requirements: 1 to 2.5 years of relevant work experience required. Graduate or Undergrad with 1 year of International Call Center Voice experience Should be willing to work in shifts in a 24 x7 work environment Excellent telephone soft skills & thorough telephone functional skills Location: SCO 142- 143, 2nd Floor, Sector 34a, Chandigarh Role and Offerings: Salary: INR 2, 00,000 - 4, 00,000 P.A Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO,Customer Service, Operations. Role Category: Voice Role: Associate/Senior Associate Contact Person: Mr. Shashi Kant / Sanjeev Sharma Contact Number: 7087216800 / 9872388183/ 01724661486 Shashikant@geekstechnicalsupport.co Sanjeevsharm a.hr@geekstechnicalsupport.co hr@geekstechnicalsupport.co Sc o- 142- 143, 2nd Floor, Sector 34A, Chandigarh
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India
Solve user queries over online chat, related to mobile operators, banks, cable companies, and many more industries - Maintain strong relationships with end users and help them navigate the mobile app to ask questions - Develop a strong understanding of system software to enable chats - Maintain informational database of all common queries and contribute towards managing and updating the information centre - Assist social media team in outreach and marketing efforts Role: Open and sort mail Enter contact information into contact management systems Written Communication with users Solve user queries over online chat Requirements: • Bachelor’s Degree • Expert in written English and proficient in using communication applications • Ability to multitask and thrive in a fast paced startup environment • Friendly, easy going person who is generally fun to work with • Good research and analytical skills with a problem solving bent of mind
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Gurgaon (Haryana)
Jobs!! Jobs!! Jobs!! Great Opportunity to work with Multinational BPOs!! Sal upto 26K!! Call NAINA Wish to start your career with BRAND ? Multiple International BPOs are hiring UG/Graduates/Fresher/Result awaited/Dropouts for their voice/ chat & e-mailing process. Excellent salary packages with great incentives. Day shifts also available. We are hiring candidates with good communication skills for Multinational BPOs. The Companies include: HCL Location: Noida Process: Inbound Voice Process Shift: UK Shift Salary: 9K-22K Eligibility: Dropouts/UG/Graduates/Fresher AEG!S Customer Service (inbound voice) Day Shift 5 day working with 2 rotational offs Sal upto-13K-18K Eligibility: Any Graduate (Fresher/Experienced) C0NC3NTR!X C0NC3NTR!X is hiring undergraduates / graduates / fresher / experienced for Gurgaon location. Job Profile: Voice / Chat process Role: Customer Service Executive Candidate should be comfortable with 24*7 shift 5 days working with 2 rotational offs Salary between 14.5K - 23.5K inhand + Incentives. One side cab facility available with Rs. reimbursement for the other side*** MPHS!S MPHS!S is hiring candidates for its voice process for Noida location Job Profile: Customer Care Executive Inbound voice Process Candidate will have to solve the queries related to telecom services Shift 24/7 Salary 15K-22K inhand Both side cab after 8pm** Eligible candidates: Graduates or pursuing final year Fresher / experienced B.E/ B.Techs can also apply Excellent communications Comfortable with 24/7 shift W!PRO Hiring for Noida Office Customer Service Executive Inbound voice process Fixed Day Shift for females Salary package of 13K-22K Performance based incentives Candidate Eligibility: Any graduates Fresher / Experienced Undergraduates (minimum 2 years of experience in international BPO) **Selected candidates will go through one month training. M!DLAND Location: Gurgaon Process: 3rd Party Collections Profile: Outbound voice Shift: US Shift (6.5 hours login) Both side cab + Free meals Salary: 13K + 5K (Fixed incentives for first 3 months) Eligibility: Graduates with min. 6 months of experience in International BPOs. ** Candidates with good communication skills need to apply** ***We are also having openings for F!S, A0N H3W!TT, IGT, C0NV3RGYS, JOHNK33LLS, C!T!BANK and many more. For Further Details, Call Naina
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India
We believe in Customer Satisfaction to the fullest! If you are a person with good communication and relationship building skills, then this role is for you! You must have the below as pre-requisites:Experience in Customer Relationship ManagementE commerce experience preferableExcellent written & spoken EnglishAs of now we answer customer queries over email and call back on request. However we may open up chat at some point. Ideal candidate should be able & willing to respond to customers over email, chat and phoneAnalytical thinking - our queries are not so simple and we only take intelligent people in our customer service teamKnowledge of excel & ability to grasp concepts quicklyGreat chance to grow and develop professionally as you will be able to implement lot of ideas you come up with We are also looking for a full time fresher employee. Preferable if he/she had any prior internship or some other experience in E commerce.
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India
# Role: 1.Data Entry (Website, Reports etc) 2.Email Marketing (Mails to be sent out to leads through email client. Training will be imparted) 3.Live chat 4.Reporting/Analysis of data (Training to be imparted as and when required) # Skills desired: 1.Proficient knowledge of Microsoft Excel (Should know functions such as VLOOKUP, Pivot Table etc) 2.Good communication skills (in order to deal with leads on chat) 3.Around 1 year experience in reporting would be preferable
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India (All cities)
Job Description: Respond To Customer Queries Over Email and Chat Deliver high quality and timely resolutions to problems. Track and manage resolution of software deficiencies on customers behalf. Candidates should have decent communication skills The Chat Operator must write fluent English Candidate Must Have Good Typing Speed ID proof (Aadhar or PAN card) MORE INFO CALL HR JAY 9962321948 Profile Summary: Employment Type: Full Time Eligibility: Any Graduate Industry: CRM/CallCentres/BPO/ITES/Med.Trans Functional Area: Operations/Customer Service/Telecalling/Backend Role: Any Process - Both BPO Type,Any Process - Domestic BPO Regards Nandhini-HR 9962321948
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India (All cities)
Job Description International voice process And Back end Chat process,Technical Support Executive Immediate joiners 1.Candidates with Excellent Communication skills. 2.Candidates should not have MTI (Mother Tongue Influence) 3.Candidates should be fluent in their Communication 4 Willing to work in Night Shifts 5 Customer Support 6 Technical Support Executive Salary 10k to 20k Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Voice Employment Type: Permanent Job, Full Time Responsibilities and Duties Voice process (inbound Process) or Chat process outbound Make calls to customers to generate new leads. Communicate with the client via phone to discuss ongoing issues Handling customer queries and solving them effectively Required Experience, Skills and Qualifications Minimum 12th pass All Graduate Experience Bpo and Fresher both are Eligible Excellent English communication is must Basic computer knowledge Benefits Good career growth opportunities Good career growth Job Type: Full-time Salary: 10,000.00 to 20,000.00 /month Experience:0-1 year Customer Service: 1 year (Preferred) Education: Higher Secondary(12th Pass) (Preferred)/ any graduates with kind regards; AKILA-HR 98848-44385 NINE EIGHT EIGHT FOUR EIGHT FOUR FOUR THREE EIGHT FIVE
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India (All cities)
Job Description International voice process And Back end Chat process,Technical Support Executive Immediate joiners 1.Candidates with Excellent Communication skills. 2.Candidates should not have MTI (Mother Tongue Influence) 3.Candidates should be fluent in their Communication 4 Customer Support 5 Technical Support Executive / non technical Salary: INR 10000 - 2,0,000 Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Voice non voice Employment Type: Permanent Job, Full Time on roll Responsibilities and Duties Voice process (inbound Process) or Chat process outbound Make calls to customers to generate new leads. Communicate with the client via phone to discuss ongoing issues Handling customer queries and solving them effectively Required Experience, Skills and Qualifications Minimum 12th pass All Graduate Experience Bpo and Fresher both are Eligible Excellent English communication is must Basic computer knowledge Job Type: Full-time Salary: 10000.00 to 20,000.00 /month Experience:0-1 month Customer Service: 1 year (Preferred) Education: Higher Secondary(12th Pass) (Preferred) / any graduates / diplomo /10th with kind regards; AKILA-HR 988-48-44-385 NINE EIGHT EIGHT FOUR EIGHT FOUR FOUR THREE EIGHT FIVE
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