SPOT OFFERS! SAL 22K 60K+IN. TECH SALES SUPPORT CALL BRIJESH IN INDIA

Job Description Hiring for Team Leader Technical sales Technical Support Inbound Customer Service in MNC International BPO call Brijesh / Troubleshoot Technical and resolve problems for client(SFDC) in a Large support center environment. Develop and maintain good working relationships with the established customer base in line with company values and expected behaviors. Duties include but are not limited to: •Answer live incoming phone calls as well as emails and respond to customer inquiry to troubleshoot, manage and resolve customer issues. •Assume ownership and responsibility of customer issues and work with engineering as required to drive to resolution. •Monitor automated product alert emails and act on them. •Effectively escalate deeper technical issues to Engineering. •Assist customers with the upgrade process. •Assist customers with standard storage systems configuration •Work with 3rd party service providers in the process of analyzing and resolving customer issues. •Technical Skills: As many as possible of the below: •Networking. Switching, Routing and a wide knowledge of TCP/IP protocols. •High End Data Storage Systems. •lnix / Linux System Administration •NAS Systems (Netapp / EMC) •Knowledge and experience in SAN and IPSAN •Individual must be highly motivated, ability to work independently, self starter! *Fresher/Undergrad/Graduate/Dropout/anybody can apply. *Salary: 13K - 35K Inhand apart from *Incentive & Bonus* *Providing US/UK/24*7 Shift *5 Days Working *Both Sides Pick n Drop Meals. Thanks and Regards Brijesh /