Csr tl

Need to provide technical & online support to canada based client's requirements. Salary+Benefits: Upto Rs. /- + Incentives based on performance. Travelling allowance will be provided to those candidates who are coming from far distance. Annual bonus and quarterly bonus will be provided to those candidates who achieves period of working days required to be eligible for bonus.(Salary and Allowances related decision will be taken by our experienced HR Team during selection.

Designation: Quality Monitoring Executive Function: Contact Center - Quality Education Qualifications: In the order of preference: Post graduate / Graduate/Diploma with basic knowledge of Computers Experience: 'Total: 2- 3 years min, Experience in BPO Quality: 1year minimum. Experience as a Sr.CSR/TL/Facilitator: 1 year Candidate Must Know the English and Hindi Language Skills required (Technical): 1) Basic knowledge of Office (Excel,word,Powerpoint) 2) Sound knowlede of customer care processes & audit process. 3) Exposure to voice logger tool 4) Knowledge of CRM Competence: 1) Should have customer centricity 2) Should have good coaching & people development skills 3) Good communication/interpersonal skills... 4) Good analytical ability 5) Self driven in terms of improvement in process. 6) Strong in driving RCA and improvement plans 7) Flexible in adapting to any change in current process. Contact: / / 044 -

we are looking for candidates for our current openings into Call centers & BPO division Spot Offers...are you presently looking for a job or a change in your job?? Opening for HR Executive, for Domestic call Center.N International voice process TL (Inbound): salary Up to 20K QA: salary 18 Trainer: salary 20 HR executive: salary up to 15 to 25 k MIS, Requirement: Excellent knowledge in MS – Office/Excel/PPTs etc.. 1. Preparing dashboard reports, consolidating data and publishing to higher management and senior clients. 2. Good mail etiquettes’. 3. Communication to be average. 4. Preferably and experience guy, 5. Flexible for working hours(Incase anything extra) 17 to 18K CTC P. M Dialer Exe / Sr Dialer (Depend on the exp we can give them designation) Requirement: 1, need candidate who on dialer like Dristshi, Genysis, 2, Good mail etiquettes’. 3,Communication to be average. 4,Preferably and experience guy, 5,Flexible for working hours(Incase anything extra) CTC – 20 to22 K p.m TL (Inbound): salary Up to 20K QA: salary 18 Trainer: salary 20 HR executive: salary upto 15 to 25 k Please forward your resume with Below details Current CTC: Exp CTC: contact further details sana We also have openings for Csr/Tsr/Sr Csr/Sr Tsr Voice Process For our reputed MNC clients in Bangalore Contact HR SANA

Job Title: CSR (Customer Service Representative) Job Descriptions: To provide customer support through phone calls Handle calls/customer contacts as per the instructions given by TL s To meet the hourly/daily/weekly/monthly productivity targets Strictly adhering to the guidelines laid down for the resolution of customer queries Keep updated with process and policy updates & any new development Attending the training sessions as planned by the leads Attending pre/post-shift meetings and adhering to the processes laid out/updates from the meeting Competency Requirements: Excellent communication skills spoken as well as written English. Flexible to work in a 6 a.m. to p.m. window. 9 hours X 6 days and 9 hours X 5 days alternate working weeks with rotational week offs. Awareness about e-commerce and online shopping. Qualification: Graduate/Undergraduate (Throughout English medium) Salary: 15k to 21K +Excellent Incentive based on performance + Employee benefits. Interested candidates send me your resume on id: ekta.gautamconsultancygmail.com Either call on: Thanks and Regards Ekta Nayak HR Recruiter