Helpdesk support

Leelajay Technologies is a leading IT Helpdesk support services provider in India. With the help of our extensive & high-quality, timely IT support to resolve all of your tech issues or challenges, we ensure your productivity and functionality never take a hit. For more info @ 8700974626 To know more - https://leelajay.com/it-facility-management-services.php

Duties and responsibilities Provide General IT end-user support including: • Resetting passwords. • Interact via telephone, e-mail and WhatsApp one with customers to perform diagnostics and resolve technical problems. • Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. • Properly escalate unresolved issues to the next level of support with strong supporting documentation. • Keep peers and management informed of trends, significant problems, and unexpected delays. • Utilize excellent customer service skills and exceed customers’ expectations • Recommended procedure modifications or improvements. • Preserve and grow your knowledge of Service Desk procedures, products and services. • Strong attention to detail and strong communication skills (both written and oral) • Excellent work ethic • Problem-solving skills Sir, if any of your students want any kind of software, then we install remote online and sir our price is very reasonable Providing services Windows & Mac, Such as graphic software editing software, architect software and many more, And our team is 100% Secure and Genuine. Our website below link is below Whatsapp: +91 show contact info https://www.applelaptopservicecenter.net/index.html https://www.facebook.com/AppleLaptopServiceCentremumbai/

Duties and responsibilities Provide General IT end-user support including: • Resetting passwords. • Interact via telephone, e-mail and WhatsApp one with customers to perform diagnostics and resolve technical problems. • Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. • Properly escalate unresolved issues to the next level of support with strong supporting documentation. • Keep peers and management informed of trends, significant problems, and unexpected delays. • Utilize excellent customer service skills and exceed customers’ expectations • Recommended procedure modifications or improvements. • Preserve and grow your knowledge of Service Desk procedures, products and services. • Strong attention to detail and strong communication skills (both written and oral) • Excellent work ethic • Problem-solving skills Sir, if any of your students want any kind of software, then we install remote online and sir our price is very reasonable Providing services Windows & Mac, Such as graphic software editing software, architect software and many more, And our team is 100% Secure and Genuine. Our website below link is below Whatsapp: +91 show contact info

Location: Noida, New Delhi/NCR Industry: IT-Hardware & Networking Job Role: Tech Support Engineer Annual Salary: Negotiable Experience Required: 0-3 Years Send CV: deepika@universejobs.com Job Description: https://bit.ly/2LaZi3S

Salary range: 2 LPA-4 LPA Eligibility: Any graduate/fresher/Experienced Job summary Technical voice Support executive will apply technical knowledge related to computer hardware, software or network problem and providing resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions over the phone. Support will be provided by troubleshooting problems and clearly communicating technical solutions in a user-friendly and professional manner What does an IT technical support officer do? As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer. You'll be part of the IT crowd if you work in a technical support job or as a helpdesk operator, so you’ll be monitoring and maintaining the computer systems as well as the networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to. Technical support is vital to the ongoing operational efficiency of the company. Supporting the rest of the business with their ongoing IT requirements, the sky is the limit. Being promoted to a more senior technical support role and from there to a team, section or department leader. Technical support can provide useful experience for other jobs Entry requirements • A degree holder who insist to make career in technical field • The computing world evolves very quickly and new technologies are always being developed so it is more important that candidates keep IT knowledge up to date. • IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. • installing and configuring computer hardware operating systems and applications; • talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues • testing and evaluating new technology; • Stay current with system information, changes and updates • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; Skills and knowledge • Knowledge of customer service principles and practices; • Effective listening skills; • Multi-tasking capabilities; • Problem Solving, Verbal Communication, telephone etiquettes, Customer Service, PC Proficiency Competencies • Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions • Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. If you're... A logical thinker with excellent problem-solving skills, excellent communication skills and who like to keep up to date with the latest technology then you may be the perfect candidate for working in technical support. You’ll receive a high standard job training before you start up your job No contract or bond If you’re interested get back to me by sending your CV to or call @+91- and fix up your interview

Designation:- Technical Support Engineer - Level 1 & Level 2 (Voice Support) Roles and Responsibilities:- You would be engaged in technical troubleshooting for internal and external customers. Engaged in handling calls of Enterprise & different business units (Internal & External) Provide World Class Customer Service. End to Transaction of Reports. Need to maintain Accuracy in Reports. Ability to work effectively in a team environment Pleasant, professional, and courteous personality Excellent verbal and written communication skills Strong administrative skills: organized, efficient and versatile Strong customer service approach to dealing with people at all levels internal and external Skills:- Rotational Shifts Graduates fresher s with excellent communication skills. Undergraduates with min 6 months Call Center Experience 0-5 year s exp. Immediate joiners. Additional Information:- N/A Key Words: Voice, Technical Support, Tech Support, Service Desk, IT Helpdesk, Helpdesk, Networking, B2B, Technical Support Engineer, TSR, TSE, TSO, Engineer, Fresher, Call Center, BPO, Callcenter, Customer Support, Fresher. Questionnaires: N/A Interested people please revert with their profiles at or call Swetha

We are looking for Freshers for the post of Jr.Support Engineer. The applying candidates must have the following qualification Education: BE/Btech/BCA/Bsc(con)/MCA with 60% score Language: Must be fluent in English Responsibility: Selected candidate must be able to communicate with our clients via chat, email, helpdesk and phone regarding our sales and billing services. Also need to handle technical support for our own software products. It is 24x7 working environment with three shift rotations.

Greetings from 2COMS Consulting Pvt Ltd Opportunity for people who want to work outside of kolkata(Hyderabad), Salary up to 3.70 Lac Per Annum, with cab facility. Job Profile: Technical Support Executive/IT Help desk Salary Package; /- to /- PA + Incentives + Relocate benefit(Rs. ) + Shift allowance (Rs. 200 Per day) Qualification: HS/Be/B tech candidate should have minimum 6 months Work experience in International voice process MCA/MSC(It)/BCA/Bsc(It) Candidate can apply as a fresher or experience Minimum work Experience 6 months to 3 years Timing: Rotational Shift Interested candidate can call Abu: Venue: 2COMS Consulting PVT LTD EN-27 Block Advantage tower 4th Floor Webel More,Saltlake sec-5,Kol-115

Company Name: Interglobe Technologies Skills Required: BE/BTech/BCA/MCA Experience Required: 0 - 1 Year(s) Job Location: Gurgaon Walkin Date: 16 July July Walkin Time: a.m Job Description: 1. Good Communication skills. 2. Sound knowledge of Hardware/Networking, IP address and device manager. 3. 0-1 year of experience in IT helpdesk. work environment. 5. 5 days working. 6. Blended process (voice + backend). Documents to Carry: 1 hard copy of resume. 1 passport size photograph. Walkin Venue: InterGlobe Technologies, 3rd Floor, InfoTech Centre, 14/2, Old Delhi, Gurgaon Road, Dundahera, Gurgaon-.

Location: Mumbai Industry: IT-Software / Software Services Job Role: Tech Support Engineer Annual Salary: Negotiable Experience Required: 1-3 Years Send CV: deepika@universejobs.com Job Description: https://bit.ly/2OFOVqk

DeskXpand is a one-stop solution packed for enterprise business with multiple customer-centric features that ease the work of support staff and helps businesses deliver better customer services.

We drive innovation & leverage the power of technology through digital workplace, cloud, enterprise computing and business process solutions. Our IT Consulting Services Company offers services like Cloud services, IT helpdesk support, Cybersecurity & Network security serivces that helps organization's achieve greater performance, scale and competitiveness. For more info contact @ 8700974626 or visit: https://leelajay.com

Company Name: Wipro Detailed Description of Job Opening: Wipro Excellent Walk-in Interview for Freshers / Experienced - On 28th & 29th May for Bangalore Location Required Skills: Helpdesk| Desktop Support | Hardware Networking Skill: Desktop L1 Trouble shoot Network Connectivity (LAN) Issues Root Cause Analysis for repeat Calls Software Installation such as MS-Office, Acrobat Reader, mail Client etc Skill: Desktop L2 Troubleshoot problems with Laptop Hardware, Application, Printers and OS Configuration of devices attached to laptops Skill to Provide Remote support on Phone or through tool shoul handle installation and configuration of Antivirus Software on all the Desktops and Updations of Anti-Virus patchess Technical Engineer: To Provide Telephonic and remotely Suppot Responsible for IMAC Management Responsible to handle Desktop, Loptop, Network Printer, Scanner maintenance call Provide the remotely technical support to all other engineers to troubleshoot their problem related with the Web Application Helpdesk COOrdinator: Windows L1 Good Communication Skills Eligibilitty Criteria: 50% Above in full academic Session CCNA/MNA/Hardware and Networking Knowledge are Mandatory Years of Experience: Desktop L1: 0 to 6 Months Desktop L2: 6 to 12 Months Windows L1: 6 Months Technical Engineer: 1 Yrs Education Qualification Required: BE, B.Tech Arts and Science Graduates and Diploma.Work Location: Bangalore Walk-in Date & Time: 28th & 29th May , Time: 10 AM to 2 PM Job Last Date: 29th May Walk-in Venue Contact Details Skypro Technologies Pvt Ltd No.5, B J Tower, Ground Floor, Near - Laand Maark Building, Huskur Gate, Electronic City, Bangalore

Remotely manage offshore & onshore IT, provide L1 & L2 calls support for CACTUS Understand the type of call and provide support or escalate to the right team of Server administration or Network Continuously explore and enhance IT support by interacting closely with the various staff divisions in CACTUS Manage IT helpdesk independently Troubleshooting to business related applications and co-ordinate concern team to resolve the problem Responsible for the maintenance of Desktop, Network, Laptop & Server Need to perform LAN troubleshooting and desktop connectivity support Willing to work in shifts You fit the bill if you have 2 - 3 years of experience in providing support for IT Support Degree in BE/B.Sc/BCA/B.tech- Any Specialization Certifications like MCSC/ MCITB or CCNA (Preferred) Knowledge of Ms office and other reporting tools Analytical skill to understand customer behaviour and need Expert knowledge in any of two domains: Server Admin, AD, Networking, Linux, Virtualization & Firewall management. Open to working in shifts

Newer technological advancements have led companies to go online. Gone were the days when businesses used traditional methods to communicate with their clients. All this now happens over the internet. Yes, call center software makes communication between companies and their clientele easier and less costly. What is call center software? It is the software required to help customers reach out to businesses and vice versa. By the virtue of this software, customers can get their queries solved by the customer support teams via email, live chat, and calls. While on one hand, the software provides for customer support, it also gives the company a platform to promote the brand. The companies can do marketing, give customers offers and deals and request feedbacks via this software. Communication being a prime factor in the enhancement of any business needs to be given utmost importance. Companies move heaven and earth to establish good communication with their clientele. One of the most important and affordable tools of communication is a call center software. Benefits of call center software The software is cut out to enhance the productivity of the business and increase the communication between the customers and businesses eliminating all kinds of barriers. However, there are few more benefits associated with call center software such as – 1. Cost-efficient Such software is relatively cheaper than investing in a BPO. The software barely needs any installation or upgrades saving a large portion of your capital. 2. Flexible Besides being an effective tool for managing calls and emails, the software can also be used for various other purposes such as marketing and e-commerce. The software is designed to meet all kinds of operations. 3. Secured The software is highly secured. Features like call record and other security protocols enhance the security of your system. 4. Lesser people Call center software requires fewer people to operate the tool and manage helpdesk or customer support without sacrificing efficiency. www.voipinfotech.com/calling-card.html

Excitel brings to you the all-new Excitel Fiber with ultra-high speeds up to 1 Gigabit/s designed especially for your home, delivered through an end-to-end fiber optical network that is faster, smoother, and better than any other internet connection you’ve ever experienced! Find any helpdesk Numbers, Customer Support, of any region to enquire in case of any support needed for your broadband connection or for a new connection. Call us anytime for anything.

Great Chance For Oracle And SQL Developer Full Job Description Required Skillset: - Strong understanding of relational databases (including tables, views, indexes, table spaces) Good knowledge and understanding of Oracle API s Help determine best design approaches Ability to work in a complex data environment the ability to partner with the business and IT to find creative data solutions to business problems Be involved in the planning of system and development deployment responsible for meeting software compliance standards Involved in all aspects of the software development life cycle Responsibilities: - Evaluates, understands and implements detailed business, functional, and non-functional technical requirements (including recovery, security, data volumes, performance and audit) Lead and support tasks on engagements related but not limited to Systems Implementation, Operations & Maintenance, Helpdesk Operations and Software Application Development & Maintenance Leads, analyzes, designs, develops, and implements modules relating to fulfillment, supply chain planning Working with application teams and other stakeholders Develop, test and support solutions utilizing Oracle RDBMS Work with Product Owner and Scrum Master to assess impact and provide estimates Interact with client on scrum calls to understand requirement Maintain project documentation and follow SDLC process obligations Design, develop, and maintain applications, reports and data structures needed for line of business applications in an Oracle 8i, 10G, 11G, 12C environments Participate in process analysis to help produce and refine requirements and create technical solutions Job Type: Full-time Salary: 12k to 25k per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Schedule: Day shift Supplemental pay types: Yearly bonus Work Location: Chennai Regards Hr Anika 9150461060

Greetings from GKR Technologies Dear candidate, Position: Hardware Engineers Required for an ITES company Freshers: Male candidates are only preferable Salary: Best in the industry,and it will be raised based on the individual performance.. Qualification:Any Graduate with basic computer hardware knowledge Qualification not a Constraint for the right Candidate Primary Activities: Perform Monitoring & Helpdesk Tasks related to one or more domain (Windows/Unix/Database/Application/Network/Antivirus & Security Product) Perform Voice Support. Monitor the Ticketing System until the closure. Prepare Help Desk & Monitoring Tool Reports. Candidate Profile: Excellent spoken and written English Communication. Hindi (Oral Communication) is preferred but not mandatory. Good attitude towards corporate environment. Team player. Energetic, self-motivated and self-sufficient in accomplishing tasks. Good analytical and problem solving skills. pass outs - NO ARREAR PROPER DOCUMENTS REQUIRED. Bachelor in Engineering (CSE, IT, EEE, ECE,EIE) Masters in Science (Computer Science) MS / MSc. Masters in Computer Application (MCA) INTERIVEW ROUNDS - F2F, TECH KNOWLEDGE ABOUT ABOVE GIVEN DOMAIN - 12K PAY, 10K AROUND TAKE HOME, 1 YEAR BOND PARENT TO SIGN Service chargers available: 50k Interested Candidates, kindly forward your CV to ; For further details, please contact , Venue: GKR Technologies No:89/6,AHA complex, 1st floor, Vasantham nagar, avadi, Chennai 54.

Greetings from GKR Technologies Dear candidate, Position: Hardware Engineers Required for an ITES company Freshers: Male candidates are only preferable Salary: Best in the industry,and it will be raised based on the individual performance.. Qualification:Any Graduate with basic computer hardware knowledge Qualification not a Constraint for the right Candidate Primary Activities: Perform Monitoring & Helpdesk Tasks related to one or more domain (Windows/Unix/Database/Application/Network/Antivirus & Security Product) Perform Voice Support. Monitor the Ticketing System until the closure. Prepare Help Desk & Monitoring Tool Reports. Candidate Profile: Excellent spoken and written English Communication. Hindi (Oral Communication) is preferred but not mandatory. Good attitude towards corporate environment. Team player. Energetic, self-motivated and self-sufficient in accomplishing tasks. Good analytical and problem solving skills. pass outs - NO ARREAR PROPER DOCUMENTS REQUIRED. Bachelor in Engineering (CSE, IT, EEE, ECE,EIE) Masters in Science (Computer Science) MS / MSc. Masters in Computer Application (MCA) INTERIVEW ROUNDS - F2F, TECH KNOWLEDGE ABOUT ABOVE GIVEN DOMAIN - 12K PAY, 10K AROUND TAKE HOME, 1 YEAR BOND PARENT TO SIGN Service chargers available: 50k Interested Candidates, kindly forward your CV to ; For further details, please contact , Venue: GKR Technologies No:89/6,AHA complex, 4th floor, Vasantham nagar, avadi, Chennai 71.

Job DescriptionWe are looking to hire a mid-to-senior level PHP? WordPress Expert in the position of Team Leader / Project Manager who would like to take on developing complex software products (web apps, client applications, middle-tier components, etc.)  Good command over HTML, CSS, JavaScript, JQuery, AJAX, MySQL, JSON, XML, PHP and knowing WordPress would be added value. Ability to analyze project and understand client requirements and deliver suitable solutions.  Write clean, bug free codes, ensure coding quality meets industry standards, responsible for timely delivery.Analyze and develop new features for existing website, keep up with trends and recommend changes and updates accordingly. Implementation and customization of open source technology, design, develop, implement, test, document and maintain high quality websites and web application.  Conceptualization and development of web and media deliverables.  Creation of technical documentation for publication, including screencasts.Assist with account management and technical support via a ticketing/helpdesk system.       Required IT Skill- Fluency in HTML/CSS, ability to create code that is standards-compliant.  Experience with common WordPress plugins like Advanced Custom Fields, Gravity Forms, Woo Commerce and Buddy Press.  A number of large responsive WordPress projects for which you can provide reference URLs Detailed understanding of WordPress architecture, developing custom themes, and custom post types and creating custom plugins.  Experience in building web-based, consumer or enterprise applications using PHP  Candidates with Zend Certification will be given topmost preference Excellent written and oral communication skills Demonstrate a proactive Excellent knowledge of OOPS (Object Oriented Programming in PHP 5)  Knowledge of MVC compliant development  Good command over HTML, CSS, JavaScript, JQuery, MySQL, JSON, XML, PHP, NGINX, Apache and WordPress will be an added advantage. Specification and Qualifications:• Master’s Degree in Computer Science, Web/Interactive Design, Graphic Design or related field• 0-2 years related professional experience.Experience and Education: 0-2 years of working experience in PHP/MySQL is a must with education background either MSc. (Comp. Sci.) / M.C.A.

Kapture CRM's Helpdesk Ticketing System has been in the making for 11 years now. We perfected the art of ticket management that amplifiess stellar customer service with tested support management software called Kapture One Suite. Sign Up For A Free Trial Of 30 Days Today! Mail Us at show contact info