Operations mac support tech

AM-Operations Mac Support(Tech Support Process) Salary -6.5 L/Annum Job Location: Gurgaon, DLF Cyber City Phase-2 Shift: 5 Days Working Open to 24/7 shift Job Description: 1. Managing 1-2 team leaders and their respective teams of 12 -15 executives and responsible for the overall personnel, performance, and discipline of the assigned team members. 2. Provide direction, support & supervision to the assigned team & ensure resolution to their daily problems 3. Provide Coaching and counseling to his/her team members through data scrubbing and analysis. 4. Identify Teams Training needs & Analyzing team s performance and periodic one o ones & career progression discussions for continuous improvement and employee development. 5. Share daily/weekly/monthly reports with the team. Review & analyze team data as he/she would be held responsible/accountable for assigned teams and their productivity 6. Deliver desired SLAs and meet/over achieve performance expectations as per defined scorecards 7. Maintain process quality and compliance guidelines, participate in regular call calibration sessions with quality and training teams and ensure the assigned team delivers the desired quality results & provides excellent customer experience to the client/customer. 8. Participate in hiring and provide capacity planning/hiring feedback and forecasting. Experience (Must Have) 1. Should have atleast 3-4 yrs exp on Any Tech Support/Semi Tech Process (Voice Process). 2. Current Designation should be AM-Operations on papers / If Team Leader then should be atleast 2 years exp as a Team Leader on papers. 3. Exp on Troubleshooting on Desktop/Laptop/PC/Mac/Apple related issue of customers over calls. 4. Should have good command on computer, excel(Lookup, Pivot Table formulas), MIS management & PPT). 5. Experience Should possess excellent communication & inter personal skills. 6. Should possess Good Leadership & Management skills Contact: Western Euro Services Phone number -8743098917/9990940888 Email:westerneuroservices1@gmail.com

Best International BPO currently required huge candidates for its Tech Support, Voice Process. It is an international BPO so Candidates has to take calls from International clients. Candidates Should have Experienced in Inbound / Outbound Tech sales process in an International BPO. Candidates should be a call closer. Should have good command in English Should have flexible in rotational shift with 6working day One roster off Spot Joining Designation- Technical Sales Associate||(voice process) Job Description: Shift- Rotational 10hrs shift Experience: 1 to3 Year in international BPO (in technical inbound voice process) (printers, antiviruses, window/mac computers/laptop, email) Salary: 15 K - 25 K Job responsibilities: Responsible for dealing with International Clients over calls with Remote Support Software installation, Technical expert in US / UK customer support good hand on troubleshooting of Printer, Router, Mac, Window, Antivirus, Email, Pop Up. Employee Benefits Includes: Fixed salary credited on 1st of every month Up to 25k salary with huge performance incentives 24 casual leaves in a year +15 comp off + Paid B'day leave No extension of shift timing Fixed salary, No deduction from salary

We provide Adwords campaign management Services like Calls for different tech supports like Printer Tech Support, Router Tech Support, Antivirus, IE Browsers, Kindle, Games, Quicken, Quick-book, Pogo, Roku, Apple, Computer repair, MS office etc in all the Cities of India like Delhi, Chandigarh, Kolkata, Hyderabad, Bangalore and Noida. Currently we work with Pogo, Emails (outlook, IncrediMail, Gmail, yahoo mail)Kindle Support, Kobo Help, Nook Customer Calls Support, Router Support (Belkin, Netgear, range Extender,cisco), Printer support (HP/Brother/canon/), Browsers Issues, Windows, Office Quickbooks support and Antivirus support (Norton, MCAfee, Bitdefender,) projects. Calls type Available:- Phone Banking Call Antivirus Activation Calls (Norton,McAfee) Software Activation calls(MS Office, Quickbooks) Operating System Activation calls (Windows,MAC) Virus and Malware Issues(Slow device or hanging and freezing problem) Email Calls($ 7 per lead/call) WIndows Popups Banking Travel For Best rate:- Contact:- Rahul Abhishek Skype Id:- rahul148143

Technical Skills: Troubleshooting Windows & MAC Troubleshooting Skills Required:  Excellent communication skills verbally.  Proactively assist customers to avoid or reduce problem occurrence.  Experience in customer facing role, remote support, telephone support, resolve problems sufficiently through verbal description via telephone.  Has ability to upgrade regarding existing and new technologies in all relevant business requirement. ______ Process: Computer related Troubleshooting for US Clients Shift Timings: 8pm to 5am Salary: Not a constrain for the right candidate

Dear Jobseekers, The renowned BPS Industry, registered with ISO Certified and NASCOM, Adeeba E-Services Pvt Ltd, are hiring Tech Sales Executive for Inbound Voice Process. It s an inbound Tech Support Voice Process. Job Responsibility:- Troubleshooting problems on Windows and Mac Computers regarding anything related to peripheral devices and need to provide solutions to the customer over phone. Criteria:- People having experience in HP,Dell or BT process can apply. People working in International BPO in Tech Process can apply. (Outbound or Inbound) One should be a closure. Should know how to close his own calls. One should know how to take remote access of the computer. One should have good command in English. Should be flexible in Night shift. Perks:- Salary on 1st of every month. 40 paid leaves in a year. Huge incentives(Monthly + Spot) Friendly work environment. Contact HR Anwesha 6290341867

We are hiring candidates for tech support engineer. minimum qualification required B.E/B.Tech Excellent communication skill required. 3 + years of experience in UNIX, Windows networking administration or technical support is required. A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field; Rounds of Interview:- HR Round – Fitment / Retention Kenexa Online test- Email skills / Typing and Language Assessment –NCC Tech Test (Written) Operations Round tech fitment- Pending - To work with US team 2 hrs window effective Monday. Salary package:- Min 3lakh P.A – Max is 7l P.A Interested candidates can apply now. or Walkin for the interview.

We have urgent openings for Technical Sales Executive. Should have worked in Pop-ups, PPC, routers, Printer, windows, mac calls. Loc: Kolkata, Salt Lake Sal: upto 26K+Incentives 6 days work/ 1 Rotational Off Must Have Experience in Outbound/Inbound Tech Support for more than -1 year Must know how to close calls. Must have good convincing and sales skills. Candidates must be able to join immediately. Benefits: Fixed Salary on 1st of every month in Salary Account + Very Attractive Incentives 24 Leaves in a year + comp offs + B'day Leave No Extension of Shift Timings Call HR Jasmine (8981738154)

International BPO. currently hiring experienced tech support Executives for US Sales Campaign. Candidate must have experience in handling calls for windows, mac, pop up issues. Fluent in english willing to work in night shift Inbound voice process Salary max 25K fixed + incentives 6 days work shift time: 8 pm-6 am For details, call JAZZ 8981738154

Fixed salary upto 25000 + lucrative Performance incentives + 40 leaves in a year ONLY IMMEDIATE JOINERS CAN APPLY FOR THIS POST Executive will communicate with international Client regarding their technical issues and resolve their problem by troubleshooting and charged an amount Candidates should be experience in international tech support Candidates should have knowledge about windows, mac, printer, router, xbox etc Candidates should be a call closer Salary on 1st of every month. 10hrs rotational shift 6 working day Friendly environment No extension of shift timing Contact HR 8512976269

Escalate your career with Renowned International BPO As Inbound Sales Executive [Technical Process]. Salary on 1st of every month. Spot LOI and Joining. Job Roles: Attending inbound calls of the customer,related to issues on Windows / Mac devices and troubleshooting it. Required Experience, Skills and Qualifications: *HS pass or any Graduate. *Min 1 year exp in tech sales at international BPO. *Strong communication Skills and great convincing power. *Fluency in English should be good. *Flexible to work in any shift. *Candidates must know how to close calls. *Can join ASAP. 6 days working/ 1 roster off Salary: Upto 25k + Great Incentives Benefits:- *Fixed Salary and good incentives. *24 paid leave +15 comp off + Paid B'day Leave. Contact HR Harshita@8697968735 Godrej Genesis,unit No.602,6th floor, Block EP-GP,Salt Lake,Sector 5, Kolkata. 700091

We are Hiring for Tech support jobs (INBOUND/ OUTBOUND) POPUP/PPC/PRINTERS and 5 Days Working+Unlimited incentives+ both side cabs+Free Meals and Negotiable salaries. International Call Center jobs in Delhi Location- Gurgaon, Delhi and Noida. Interested candidate, please contact HR 9811486670 Salary: INR 1,20,000 - 6,00,000 P.A. 1. Industry: BPO / Call Centre / ITES 2. Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations 3. Role Category: Voice 4. Role: Associate/Senior Associate (Technical) 5. Employment Type: Permanent Job, Full Time

Job Title: Technical Support Executive (Apply only International BPO Exp Candidate) Total Experience:1 to 3 (in years) Annual Salary: to (Indian Rupee) Job Location: Noida,Delhi India Employment Details: ITES/BPO/Operations/ Customer Service/ Telecalling (Functional Area) Associate/ Sr.Associate: Non-Voice – Technical (Role) Industry Type: BPO/ITES Job Description: We are a leading International BPO. We provide Computer Technical Support in UK, USA, Australia and CANADA. Any query related with computers viz. Operating Systems, Internet, Printers, Drivers, DELL, Adobe, Networking and so on are resolved by our Technical Support Experts. We are looking candidates for the Inbound Technical USA/UK/Australia non- voice process whose job would be to troubleshoot on the queries of the customers by taking the Remote Access. Desired Skills & Experience: •Written communication - clear, precise, polite •Excellent knowledge about Computers. •Thinks fast and acts decisively •Minimum 1 year experience in an International BPO Interview Timing – 2pm to 7pm 5 day's Working, With Cab & Meal Free 100% sure job no charges from the candidate. Interested candidate Email your resume ..thanks...Ajit Kr.

Name of the Position: Support Executive No of Vacancies: 05 Salary: 5000/- to 8000/- Qualification: Graduate from any recognized University | Experienced Preferred Key Skills Required: To ensure all enquiries and complaints (telephone, chat & e-mail) from customers are attended in a professional, efficient and responsive manner. Provide client support and technical issue resolution via E-Mail, phone, chat and other electronic medium Provide training to clients in the use of system and applications. Obtain general understanding of OS and application operations related to company offered services. Configure software to connect to Internet application servers. Sound grip on all the types of software’s & websites related to company offered services. Improving the overall customer relationship, delivering reliable administrative support and customer service. 8001-141-000

Tech Support/Inbound Sales/US or UK Sales/Tech sales/Inbound Technical Sales/ should have 10 month of minimum experience in (international BPO Call Center). Experience in Windows, Mac, Ios, Pop up and Antivirus & Printer Calls. Need Excellent communication skills Comfortable to work in Night shifts. Location: Kolkata, Salt Lake sector-V Sal-up to 26k+Iincentives Perks:- Fixed salary credited on 1st of every month + Incentives 24 casual leaves in a year +15 comp off + Paid B'day leave No extension of shift timing Call JAZZ 8981738154

AppleCare Protection Plan for Mac mini Product Information Every Mac comes with a  one-year limited warranty  and up to 90 days of  complimentary telephone technical support. Extend your coverage to three years from your Mac's original purchase date with the AppleCare Protection Plan. You’ll get direct, one-stop access to Apple’s award-winning technical support for questions about your Mac, macOS, and Apple-branded applications such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote and more. In addition, you'll get 24/7 priority access to Apple experts via chat or phone. You can even get local repair service when you visit other countries around the world. How to get AppleCare Protection Plan Add it to your bag during the checkout process when you purchase your new Mac. Or buy it while your Mac is still within 12 months of its original purchase date. Your Mac purchase date is the date we ship and charge you for your order: Online  (requires you to verify your serial number) At an Apple Store (if AppleCare Protection Plan is purchased separately from Mac, please have the Mac serial number ready for registration) By  contacting Apple  (please have your Mac serial number ready for registration) One stop for technical support Because Apple designs the computer, the operating system and many applications, Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. 24/7 priority access to Apple experts via chat or phone Global repair coverage (1) Onsite repair for desktop computers: request that a technician come to your work site (3) Carry-in repair (3): take your Mac to an Apple Store or other Apple Authorised Service Provider Apple hardware coverage The AppleCare Protection Plan provides global repair coverage, both parts and labour, from Apple-authorised technicians around the world. Coverage includes the following: Your Mac computer Battery (1) Included accessories such as the power adapter Apple memory (RAM) AirPort (4) Apple USB SuperDrive Software support included Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including: Using macOS and iCloud Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote and more Connecting to printers and AirPort networks Important notes The AppleCare Protection Plan can be purchased only while your Mac is still covered under the standard one-year limited warranty. Purchase of the plan is not required to purchase the covered equipment. See  AppleCare Protection Plan Terms and Conditions  for complete product details. For Mac computers running macOS Server, the plan covers server administration and network management issues using the graphical user interface of macOS Server. For advanced server operations and integration issues, purchase  AppleCare OS Support.