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JOB PURPOSE: Provide the highest level of customer service through account management activities including, but not limited to these key responsibilities: KEY RESPONSIBILITIES: Customer Service:Perform premier customer service in respect to all customers both internal and external to the partnership store Complete customer service calls in a timely manner as assigned Relationships: Work as a cooperative member of the partnership store team and Acceptance NOW team in all operational aspects Network with partnership store personnel to gain referrals and educate partnership store staff on the rental process Any other duties assigned by the Sales Manager Account Management:Review expired accounts and communicate with customers to promote timely payments Maintain accurate records of past due account activity JOB REQUIREMENTS: Prior customer service experience Minimum high school diploma or equivalent Friendly with exceptional communication skills Organizational and time management skills, ability to multi-task Proficient with simple math calculations Computer literacy/proficiency in a windows operation system Any detail contact us: onus services - SCO th floor, Sector 34A, Chandigarh.


Hello, This is Easy Innovation System Solutions, We are providing IT sales and services 24x7 in all over Pune with minimum changes -350/-. We consider the customer valuable time and requirement. If any query and inquiry call to us, we are very confident you never go anywhere because we have complete solutions of IT...
Pune (Maharashtra)


We servicing all types of computers and laptops when service engineer come on customer place we charging minimum Rs.150 only and we also have done computer sales.

₹ 150


We offer you the best Quality with unbelievable price Water Purifier at your Door Step. We Sales all over Hyderabad of all Price and Range Water Purifiers. Please Contact Our Customer Care Number: Nine Seven Zero Three Five Eight Six Four Five Seven. We are Available 10am to 8pm.
Hyderabad (Andhra Pradesh)


Hi All, This is Rajesh and im from ANU IT SOLUTIONS, Kakinada, Rajahmundry, Amalapuram. Our services are CCTV Cameras Installation and maintenance, Cable Laying, Networking, We deals with HIKVISION, HIFOCUS, CPPLUS, Daawaa and all other brands with customer requirement with lowest prices.. Any one have querry please call us..
Kakinada (Andhra Pradesh)


SMART SAFE COMPUTERS AND SECURITY SYSTEMS 1. We are providing High Definition Camera's and Normal Camera's. 2. Watch Remotely on all your Internet devices both live and playback in real time. 3. We are providing at lowest cost systems. 4. We are providing door delivery at free of cost. 5. Enjoy peace of mind protection . We are providing good customer Service. 7. Providing warranty for all Products. Contact Us:


Job Description: Customer Services Sales Inbound (VOICE PROCESS) Nature of Business Inbound Customer Service & Sales Full Time Upselling of existing products Sell new products The role of the CCO is to provide customer service and upsell certain services that are available. Persuasiveness and a willingness to sell Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Participate in activities designed to improve customer satisfaction and business performance. Listen attentively to customer needs and concerns; demonstrate empathy. Clarify customer requirements; probe for and confirm understanding of requirements or problem and try to upsell or sell a new product to the customer Must be flexible with the ability to adapt to changes quickly and think conce
Delhi (Delhi)


Required Customer Service Executive for Inbound process: Customer Service/ Collections/ Mortgage/Sales. SATURDAY SUNDAY OFF (5Days Working) LOCATIONS: Airoli, Vashi & Malad. QUALIFICATION HSC + 6 Months Experience in BPO/NON BPO Graduate + Fresher s can apply. Age Limit: 18 To 38 Salary: 20k To 30K Process: UK Customer Services UK Retentions UK Sales UK Collections Australia Customer Service Ireland Blended Voice Process (Customer Service & Technical Support) For more details Call me on:-Vincy


Job Description Job Title: Sales InternEligibe Candidate: College Freshers, College Interns and Other Students Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition.Adhere to all quality standards and processes, for the acquisition of customers, opportunities and submission of necessary documents.Develop effective working relationships with customers through regular meetings and identify and obtain further sales and business development opportunities Job duration: 4:30 hr/Day for 6 days a week Skill Required: Good Communication Skill Last Date to apply: 29th January, 2016


Customer Sales and Service representatives provide front line and service to customers via calls. These agents are responsible for maintaining high standards of performance. Essential Duties and Responsibilities: - Ability to handle customer and service calls. - Ability to work in a fast-paced, multi-skill work environment. - Ability to process continual workload for extended periods in assigned area. - Ability to provide a consistently high level of quality customer service. - Ability to process customer sales orders. - Ability to maximize sales opportunities by offering customer upsells - Timeliness and ability to adhere to assigned schedule segments. - Ability to meet and sustain minimum performance, attendance, and behavioral standards. - Ability to remain current with new customer sales and service procedures. - Ability to work at night hours - Ability to perform other duties such as outbound telephone, inbound email and white-mail services (when/if assigned). - Respond to customer inquires through inbound eMail contact from current and prospective customers. Knowledge, Skills and Abilities: - Graduate or Non-Graduate with very good english speaking skills - Oral Communication Skills Rate and clarity of speech, tone and inflection and grammar - Written Communications Spelling Skills, grammar and legible handwriting - Composure Ability to work in high paced environment and competently service customers - Adaptability Ability to handle change in routine or work rules and available to accommodate flexible work hours - Customer Focus Oriented to serving the customer - Ability to work independently as well as being a team player - Multi-task oriented - Sales Skills Prior experience preferred - Problem Solving Skills - Positive attitude Desired Profile 1) Must be very Fluent Over English 2) Able to tork at night Shift Only 3) Interviews Time: Pm to pm Education: UG -Any Graduate - Any Specialization, Graduation Not Required BTS HUB Pvt Ltd, 11-Daga Layout, North Ambazari Rd Corporation Colony, Gandhi Nagar Nagpur, Beside to Port "O" Gomez Restaurant Nagpur-33 Maharashtra. Contact:


Sales Representative Job Responsibilities: Serves customers by selling products; meeting customer needs.Sales Representative Job Duties:Minimum No. of calls per day: 10 Retail/ Beauty Parlour Products: Nail Polish, Lipstick, Kajal Industry: Beauty    - Services existing accounts, obtains orders, and establishes new   accounts by planning and organizing daily work schedule to call on existing   or potential sales outlets and other trade factors.   - Adjusts content of sales presentations by studying the type of sales   outlet or trade factor.   - Focuses sales efforts by studying existing and potential volume of   dealers.   - Submits orders by referring to price lists and product literature.   - Keeps management informed by submitting activity and results reports,   such as daily call reports, weekly work plans, and monthly and annual   territory analyses.   - Monitors competition by gathering current marketplace information on   pricing, products, new products, delivery schedules, merchandising   techniques, etc.   - Resolves customer complaints by investigating problems; developing   solutions; preparing reports; making recommendations to management.   - Maintains professional and technical knowledge by attending   educational workshops; reviewing professional publications; establishing   personal networks; participating in professional societies.   - Provides historical records by maintaining records on area and   customer sales.   - Contributes to team effort by accomplishing related results as needed. Sales Representative Skills and Qualifications: Customer Service, Meeting Sales Goals, Closing Skills, TerritoryManagement, Prospecting Skills, Negotiation, Self-Confidence, ProductKnowledge, Presentation Skills, Client Relationships, Motivation for Sales.


Sales Executive,HR Executive/Officer,Team Lead Voice Experience 0 to 3 yrs Salary Rs Lacs p.a. Location Pune Key Skills Voice Services Telephony Job Function Operations/Customer Service/Telecalling/Backend,HR/PM/IR/Training Industry CRM/CallCentres/BPO/ITES/Med.Trans Specialization Any Process - International BPO Type,Recruitment Role Customer Care Executive/ Associate - Voice, Other Call Centre/ Operations/ Customer Service, HR Executive/ Officer, Recruitment - Executive/ Officer Qualification: o Any Graduate Interview Venue-Head Office,rd floor, Shaan Brahma complex, Near Ratan Talkies Dagdu Seth Ganpati Mandir, Appa Balwant Chowk, Pune-. Thanks & Regards, HR snehal


Sales or Marketing Executives jobs Job Description Role: - Sales or Marketing Executive Objective: To create goodwill about the organization its products and services in the market and among the customer Qualification: Graduation. Age Group: 18- 26 years Other Requirements: Presentable, Good Communication Skills in local language, English Speaking Skills will be added advantage Salary: Not Disclosed by Recruiter Industry:FMCG / Foods / Beverage Functional Area:Sales, Retail, Business Development Role Category:Retail Sales Role:Sales Executive/Officer Employment Type: Permanent Job, Full Time Keyskills Communication Skills Sales Executive Activities Presentable Spoken English regards, KAVI HR 7092581678
India (All cities)


Sales Professional Walk-in at Gurgoan for IIT/IIM Venture Startup, Freshers are Welcome About Our Client:- We are a fast growing start-up, building next-generation last-mile delivery service for food, grocery, bakery, Peer-to-Peer and more. The company was founded by IIT Kanpur Computer Science graduates and is recently funded by India's biggest VC firm, Accel Partners (Portfolio Companies: Facebook, Flipkart, Myntra etc.)   Our mission is to provide an unmatched customer experience by enabling deliveries from local merchants to consumer’s doorstep. We achieve this through our fleet of Ground Pilots powered by some awesome tech that helps them to keep our promise of a delivery within minutes of consumer’s order with the merchant.   Since launch of operations since June , we have grown significantly and the team now boasts of serious talent acquired from across the country including alumni of IITs and IIM/ISBs. We are looking forward to onboard some awesome people to propel our growth and take Our Client to the next level.   Job Role:- 1. Field sales and marketing for Our Client's services 2. Market research, cold-calling, meeting, closing the deal, on-boarding and close follow-up thereafter. 3. Closely working with clients to ensure usage of Our Client's service. 4. Business Development through strategic tie-ups and branding.   Details: 1. Type: Full-time (Direct contract with Our Client) 2. Hours: 9-10 hours (Working on Saturday also) 3. Stipend: Fixed is Rs. and variable (incentive) is Rs.. Travel and phone bill will be covered. 5. Location: Delhi-NCR (Gurgaon, Noida, Greater Noida, Ghaziabad, Delhi). 6. Duration: 2-6 months.  7. Reimbursement: Rs. for travel, internet, phone   There are a total of 50+ openings for Delhi alone. The top performers may be offered a permanent role based on their performance.   Who can apply: Graduate (BBA/B.Com/MBA etc.) or pursuing graduation. Fluent in English and Hindi. Likes talking with and convincing people. Okay with traveling within the city. People having bike and smartphone.


Sales CRM is a customer relationship management solution that brings companies and customers together. Connect with iTspell Technologies to get the best Salesforce Management. If you want to get the best Sales CRM to call us:+919999874556, +919540531426, +911204123111. Visit -
India (All cities)


Customer care executive required for Gmail Addword -9891888211 Mega hiring for Freshers / Experienced for Domestic and International BPO / Voice/ Chat/ Email process Customer care positions with Tata Business Support Services, Work place-Ahmedabad key skill: CCE,Voice,Non -Voice,Bach Office,Data Entery. Education:Education: 10+2/undergraduate/post graduate/diplima/puc/2nd puc/hsc Candidates with Good Hindi / Marathi and Other Language (oriya / Bengali / Telugu/ Gujarathi/ Kannada / tamil) can also apply Benifites:Freshers are Welcome. Female and Male Both can apply. No Sales / No Targets. Thanks & Regard call Shine-9891888211
India (All cities)


Customer care executive required for Ezoneoffline-8510832839 Mega hiring for Freshers / Experienced for Domestic and International BPO / Voice/ Chat/ Email process Customer care positions with Tata Business Support Services, Work place-Ahmedabad key skill: CCE,Voice,Non -Voice,Bach Office,Data Entery. Education:Education: 10+2/undergraduate/post graduate/diplima/puc/2nd puc/hsc Candidates with Good Hindi / Marathi and Other Language (oriya / Bengali / Telugu/ Gujarathi/ Kannada / tamil) can also apply Benifites:Freshers are Welcome. Female and Male Both can apply. No Sales / No Targets. Thanks & Regard vall Jiya-8510832839
India (All cities)


Post name: sales manager Number of vacancy: 5 Experience: minimum 2 year experience in sales Salary: 25000-33000 Gender: male Location: cochin Skill: god communication Qualifications: Ideal candidate must be self-motivated with a proven track record in automobile security sales and knowledge of technology. Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Must possess strong presentation skills and be able to communicate professionally. Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. Must be prepared for extensive travel. •2 years relevant in Sales, •Experience in Automobile industry is an added advantage, •DIPLOMA/B-Tech+M.B.A Required, Job Description: Sales Engineers are the primary technical resource for the field sales force. Sales Engineers are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. The Sales Engineer must be able to articulate technology and product positioning to both business and technical users. Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle. Duties & Responsibilities: •Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements. Provides product, service, or equipment technical and engineering information by answering questions and requests. • Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule. •Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services. •Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements. •Submits orders by conferring with technical support staff; costing engineering changes. •Develops customer's staff by providing technical information and training. •Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising customer on product, service, or equipment adherence to requirements; advising customer on needed actions. •Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends. •Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. •Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives. •Contributes to team effort by accomplishing related results as needed. if interested,please send your biodata with the subject’ sales manager‘ ASAP. Also call us for more details at 9400055745


Asergis Telecom Services Pvt. Ltd Company Name, Profile, Work Culture: Asergis India is part of the Asergis Group which is a group of privately held companies located in the UK, India, China and Malta. With over 10 years’ experience, the Asergis Group has a proven track record in the telecoms’ industry providing high quality products and services to businesses around the globe. We take great pride in what we do and we combine a wealth of global expertise and first-rate customer care to offer competitively priced products and services. Whilst we have the capability and reach of a large organisation, we remain a privately run company. This means more innovation, increased energy, faster decision making, and an instant reaction to problems and challenges. In short, we are closer to the business and we are closer to you. Industry: Telecom Functional Area: Sales Point of Contact for CV’s / - 08041212005. Number of Vacancies: 15 Keywords: Sales Executive, Sales Head, Sales Officer, Sales, Business Development Executive, BDE, BD, Business Development, Direct Sales, Field Sales. Job Title / Designation: SALES EXECUTIVES Manages sales of the company’s products and services in within a defined geographic area, province or country. Ensures consistent, profitable growth in sales revenues through positive planning, deployment and management of sales personnel. Identifies objectives, strategies and action plans to improve short- and long-term sales and earnings. You will have access to the Asergis Management Portal (AMP) in order to maintaining the sales teams database (DSR’s). You should be a dynamic, go-getter with a vision to increase Asergis market share. Job Description: •Visit potential customers for new business •Provide customers with quotations •Negotiate the terms of an agreement and close sales •Gather market and customer information and provide feedback on buying trends • Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. •Sells products by establishing contact and developing relationships with prospects; recommending solutions. •Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. •Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. •Create and maintain customer after care processes •Daily sales reports •Any sales and marketing suggestions are welcomed. Key Functions & Roles of the Candidate: •Meeting Sales Goals •Negotiation •Selling to Customer Needs •Motivation for Sales •Sales Planning •Building Relationships •Managing Processes •Market Knowledge •Great verbal and written communication skills •Self-motivated with a strong work ethic •Positive attitude and demeanor •Enthusiastic when embracing new challenges •Able to multi-task and prioritize (good time-management skills) •Ability to listen patiently and learn from others •A willingness to teach and help others Specific Skill Set: Telecom background will be great Minimum/Maximum/ Work Experience Required: 5-7 years Annual CTC: 3 lakhs to 5 lakhs Location(s) of Job: Bangalore / Sector 16- Noida-201301 Minimum Education Requirements: Graduate No of rounds of Interviews: 3 Work Timings: Normally, you'll work 9:30am to 18:00 pm. Travel & Allowance: yes, incurred for office purpose Languages: Hindi, English Relocation & Reimbursement: No relocation charges


Responsibilities:Answer all incoming customer calls in a professional and efficient manner.Educate the customer on our product range.Offer a variety of product related solutions to clients.Data entry of customer registrations.Receive and process orders on behalf of customers in an efficient and accurate manner, as well as providing order status updates.Utilize inbound call opportunities to generate sales and renewals.Develop strong relationships with customers and service providers and demonstrate how we can add value to their business.Identify potential customer needs/ opportunities to grow our business.Conduct follow up calls on a daily basis to customers who have expressed an interest in our products.Respond to customer emails in a professional manner.Work with and support our Professional Services Group, helping to support customers and opportunities.Create and maintain records in database.Miscellaneous administration tasks.Attend weekly customer service meetings.Set clear and achievable expectations with clients and achieving them.Attend all product-training sessions.Comply with all company procedures and policies including OH&S.Proactively contribute to the ongoing development of departmental processes and policies.  Job Duties: Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.Adjusts content of sales presentations by studying the type of sales outlet or trade factor.Allocate orders to service providers and vendors and take responsibility of each service order start to end.Focuses sales efforts by studying existing and potential volume of dealers.Submits orders by referring to price lists and product literature.Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.Recommends changes in products, service, and policy by evaluating results and competitive developments.Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Provides historical records by maintaining records on area and customer sales.Contributes to team effort by accomplishing related results as needed.


Responsibilities:- •Candidate has to meet every kind of business / commercial establishment and educate them about the company products & services and how the service & product is beneficial for them. •Contact customers (cold Calling) to offer or persuade them to purchase the services. •Explains advantages and features of service being provided to stimulate customer's interest. •Candidate will be given a particular area/territory for working- wherein he will have to visit all sorts of business establishments (small to big), meet the customers, make an entry of complete details of their business. •Establishment and pitch about signing up with Plum Innovations and thus convert those prospects to customers. •Answer customer's questions pertaining to service being offered. Skills and Experience:- •B.B.A, MBA, PGDMA and any other graduate with basic knowledge of computer & IT services and interest in sales and marketing field. •Talking to customers to effectively convey information. •Judging Customer Behavior and accordingly mounding the sales pitch. •Interview / interaction with customer to ascertain and evaluate needs and wishes of customer. •Listening to what Customer is saying and asking questions as appropriate •Must have the ability to speak clearly with the client so that the service can be understood by the customer. Interested candidate mail your CV on prashant


SOFTWARE SOLUTIONS looking for a competitive and trustworthy Sales Executive to help us build up our business activities. Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Responsibilities - Conduct market research to identify selling possibilities and evaluate customer needs - Actively seek out new sales opportunities through cold calling, networking, and social media. - Set up meetings with potential clients and listen to their wishes and concerns - Collaborate with team members to achieve better results - Proven experience as a Sales Executive or relevant role - Proficiency in English - Thorough understanding of marketing and negotiating techniques - Fast learner and passion for sales- Self-motivated with a results -driven approach Skills:- IT Sales Corporate Sales,Telephonic Skills, Online Sales, Communication Skills, Telecommunications Sales and Marketing Networking, Customer Handling. Work Experience (In Year) 1-2
Bhubaneswar (Orissa)


Designation: Sales Support Officer (Office Sitting Profile) Location: Ludhiana Experience: Minimum 3 Years. Good knowledge of Microsoft Excel, Microsoft Word, E-mail. Excellent communication skills and confidence. Education: B. Com/ M.Com Job Responsibilities: 1. Processing sales orders 2. Managing the correspondences between the sale team and their clients. 3. Monitoring customer accounts. 4. Providing data and reports to help the sale team. 5. Keeping track of sales targets. 6. Review pending orders and specific customer s requests to ensure excellent customer service and customer experience. 7. Drafting packing list. 8. Managing customer feedback & complaints. 9. Managing pricing as per company policy. Raising invoice & credit / debit notes related to sales. For Details, Contact: Bhatia Consultancy Services Punjab
India (All cities)


JOB SUMMARY Sales executives sell their company s goods and services. Customers may include businesses, governmental organizations and individuals. Sales executives approach potential customers with the aim of winning new business, as well as maintaining good relationships with clients. They are also responsible for making repeat sales to their employer s existing customers. A sale is a targets driven industry and the work can sometimes be demanding. JOB DESCRIPTION listening to customer requirements and presenting appropriately to make a sale; maintaining and developing relationships with existing customers in person and via telephone calls and emails; cold calling to arrange meetings with potential customers to prospect for new business; responding to incoming email and phone enquiries; gathering market and customer information; negotiating on price, costs, delivery and specifications with buyers and managers; challenging any objections with a view to getting the customer to buy; checking the quantities of goods on display and in stock recording sales and order information and sending copies to the sales office, or entering figures into a computer system reviewing your own sales performance, aiming to meet or exceed targets gaining a clear understanding of customers' businesses and requirement attending team meeting and sharing best practice with colleagues


1. Effectively execute sales of industrial automation products and services in an assigned industries. 2. Need to gain basic knowledge and features of the company’s products from the training given by the company. This is required to make customer aware of feature & functions of product, give basic technical support to customer etc….. Deep / extended level technical support will be provided by the technical support team of the company. But in this situation sales person must assist to maintain proper coordination between support team and customer until customer gets proper solutions. Need to escalate the matter if customer is not satisfied in any manner. 3. Should always have tendency and positive approach to find new prospects from different possible sources and obtain business from them. 4. Need to travel across India. Average 4-5 days per month. 5. Assist new customer in installation of company’s products. 6. If there is any new requirement from the customer end, analyze the customer’s needs with respect to company’s product offerings and bring this requirement in notice to company’s R & D team on time. 7. Should have good experience of how to collect payment gently from the customer on time. 8. Company has predefined system and procedures to effectively increase the possibilities to gain more business. This system must be followed properly. 9. Maintain regular follow up at appropriate time interval to the prospected customer until company gets the business from that prospect. Prospect can be from existing database, inquiry received by the company through different medium, discontinues client etc….
India (All cities)


The sales specialist will place outbound calls to potential customer seeking to purchase solutions of products & services. * Work directly with customers via telephone & email to describe products and/or services in order to persuade potential & current customer to purchase new products and/or services. * We are looking for strong communication skills. * Basic computer & keyboarding. * Consultative selling, customer engagement skills. * Proven ability to achieve targets with a passion for sales. * Ability to work in a team oriented call centre environment. * Exceptional verbal communication skill in English, coupled with professional phone etiquette, * Qualification: Graduation not required, HSC & SSC pass are welcome. * Fresher's can apply * Candidates with experience is BPO's will be given preference.


Job description: We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Required Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Required male candidates only for U.S Shift(Night shift) timing 7 pm to 4 am
Fatehpur-Uttar Pradesh (Uttar Pradesh)


An online CRM software records all the interactions between the company and the customer. This is helpful for the sales reps to make correct decisions based on the insightful metrics tracked within the CRM system. Going further, CRM boost customer experience with knowledge of how a customer traverses the product website. Get access to all the data—from call logs, customer emails to deal stages—right inside the CRM and master the sales game. Some steps in the sales process -Prospecting -Assessing needs -Product Assessment -Negotiations And Objection Handling -Closing -Nurturing
India (All cities)

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