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Intelli wiki to act as a one stop solution for all the internal problems of an organization has all the necessary features and functions. In this series video resolution id added, so that one can watch videos related to that problem and can understand the functionality better. For more information and details about Technical Assistance Knowledgebase Software, visit our website www.intellinetsystem.com.

Job Location: Himayat Nagar, Secunderabad Shift: Day Opening: Urgent Technology: Web Technologies, Java &.Net, Open Source Technology. Job Description: - Conducts computer training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks. - Designs computer training manuals by identifying and describing information needs; using desktop publishing; submitting initial versions for review; revising and editing final copy. - Maintains safe and healthy training environment by following organization standards and legal regulations. - Conducts training classes by presenting job-specific, company-specific, and generic software applications and personal computer classes. - Maintains quality service by establishing and enforcing organization standards. - Evaluates training by evaluating effectiveness of training to specific job applications. - Maintains technical knowledge by attending educational workshops; reviewing publications. - Contributes to team effort by accomplishing related results as needed. - Conducts computer training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks. - Designs computer training manuals by identifying and describing information needs; using desktop publishing; submitting initial versions for review; revising and editing final copy. - Maintains safe and healthy training environment by following organization standards and legal regulations. - Conducts training classes by presenting job-specific, company-specific, and generic software applications and personal computer classes. - Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. - Maintains quality service by establishing and enforcing organization standards. - Evaluates training by evaluating effectiveness of training to specific job applications. - Maintains technical knowledge by attending educational workshops; reviewing publications. - Contributes to team effort by accomplishing related results as needed. Technical Trainer Skills and Qualifications: Presentation Skills, Written Communication, Training, Training Management, Self-Development, Technical Leadership, Presenting Technical Information, Self-Confidence

** Expert in Remote desktop configuration ** IT technical support officers monitor and maintain the computer systems and networks of an organisation. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person. In your role as technical support you'll cover one or more areas of expertise, depending on the size of the organisation. Organisations increasingly rely on computer systems in all areas of their operations and decision-making processes. It's therefore crucial to ensure the correct running and maintenance of IT systems. Job titles may vary. Alternatives include: applications support specialist help desk operator maintenance engineer technician. You can also work within first or second-line support. The work is as much about understanding how information systems are used as applying technical knowledge related to computer hardware or software. Responsibilities I'll be responsible for the smooth running of computer systems and ensuring that users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but i'll need to: install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required provide support, including procedural documentation and relevant reports follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications set up new users' accounts and profiles and deal with password issues respond within agreed time limits to call-outs work continuously on a task until completion (or referral to third parties, if appropriate) prioritise and manage many open cases at one time rapidly establish a good working relationship with customers and other professionals, such as software developers test and evaluate new technology conduct electrical safety checks on computer equipment. WhatsApp Number is +91 show contact info

Technical Support Representatives will provide technical and network problem resolution to end-users through step-by-step solutions. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. EDUCATION QUALIFICATION H.S passed or Bachelors degree with minimum 1 to 2 years experience required. Desired Skills and Responsibilities Proper phone etiquette. Ability to speak and write clearly and accurately; Knowledge of relevant software computer applications and equipment. Knowledge of customer service principles and practices. Effective listening skills. Multi-tasking capabilities. For more details Eight four two zero eight one five one five nine.

ABOUT ENGRAV ENGRAV Systems Pvt. Ltd (ENGRAV) is based in Bangalore and is in the fifth year of its operation. ENGRAV has spent many man-years on the design, development of a specialist software ERP (EMQIM). The software ERP is used for maintenance & material management of any type of assets, including aviation assets like aircraft & helicopters. ENGRAV has also developed a Flight Duty Time Limitation (FDTL) software for the aviation industry. The company has entered the commercial aviation segment in May and now, has over 30 commercial aviation operators as customers. CANDIDATE REQUIREMENTS MANDATORY REQUIREMENTS: Ability to speak and write clearly and accurately Proficient in writing Knowledge of relevant software computer applications and equipment Effective listening skills Good team player Multi-tasking capabilities JOB RESPONSIBILITIES: Deliver service and support to customers using and operating automated call distribution phone software, via remote connection or over the Internet Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services Gather customer s information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical software issues involving product usage, functions and features Research required information using available resources Follow standard processes and procedures for troubleshooting issues/ concerns raised by customers Identify and escalate priority issues per Client specifications; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software; Offer alternative solutions where appropriate with the objective of retaining customers and clients business; Organize ideas and communicate oral messages appropriate to listeners and situations; Follow up and make scheduled call backs to customers where necessary; Stay current with system information, changes and updates CONDITIONS Must be able to sit for long periods of time Position requires use of headset/microphone Willing to work in shifts

Job Title -: Sr. Software Developer Division -: RoboSwift Qualification:BE/ME/M. Tech//MCA/ in Computer Science or a related field CTC Budget -: 03 to 04 Lakhs Package Joining Requirement -: Immediately to 1 month Job Summary – * Strong functional knowledge, Business logic development should have been involved in designing, planning and coding application features enterprise class application, preparing detailed requirement & technical specifications * Ability to handle requirement gathering, documentation, System design, development, version management, testing, implementation, maintenance, technical support of Windows / Web based applications using Microsoft.Net Technologies. * Proficient in application development/ maintenance, VB6 to C# Migration and new product development * Must be able to work effectively both in team environment and individually, good problem solving and troubleshooting skills * Self-motivated, Proactive who requires minimal supervision * OOPS, 3 tier architecture, any coding standards * Preferred domain knowledge- Robotics. * Good to have domain knowledge – Electronics,Mechanical,Geometry. * Technical Details * Software Technologies - VB6, C#, SQL Server, MS Access, VSS, Tortoise SVN * Dot net framework – Experience in.Net3.5 * Preferred experience in, Geometry, familiarity with CAD CAM files, Visualization and simulation,. * Good to have sound knowledge of communication protocols like Socket, Serial, FTP,TCP/IP, Client server application, Windows services * Sound knowledge of application development using SDK and third party libraries. Please send resume with my email id -

- We are hiring -Technical Sales Executive (Night Shift) Job Profile: Inbound sales and Technical Support Specialists to help customers establish and enhance their online presence by providing technical support, product information, first-rate customer service and selling products and services as per customer needs. Making sales with PPC / Router / Facebook / Emails / Printer/Microsoft outlook calls. Subscription sales. Must be comfortable with US. Responsible for effectively handling customer queries. Excellent customer service/sales skills. Basic technical knowledge of Operating systems like Windows XP/ Vista/7/8/Mac OS. Basic Knowledge of computer troubleshooting, Internet. Ability to achieve the set target and to give contribution to growth of the Company. Skill Set Required: - Applicant having 0 months - 2 years of experience in IT Sales/Inside Sales/Sales - Strong Technical or Software Sales Experience. - Must have good communication, negotiation, convincing and client servicing skills. - Must be process oriented and consistent performer - Ability to work independently and multi task in a fast paced environment. - Must be confident, Self-motivated.. - Applicant should be willing to work in US Timings (Night Shift) - Work Timings - 24*7 Perks and Benefits: - Recurring, Quarterly and continuous incentives - Medical Insurance Benefits and Meal allowance. - Quarters, Annual Team parties and Outdoor Trips. - Performance based bonus and Cash Rewards. - Attractive Internal Referral Incentives. - Employee friendly Corporate Work culture. - Recurring incentives for Team Lead on each of his team members sales - Rotational off,Rotational Shift - One time Meal Interview Process: - Face To Face - HR Round Contact: HR Indu show contact info Address: Nixxit IT Solutions D-117,Sec-63 Noida Landmark: Makino Office

Technical Engineer Job Description: 1.A Technical Engineer is usually hired by businesses to maintain their computer hardware and software systems. 2.Their skills assist the company in resolving technical issues concerning customer's accounts or company software infrastructure. 3.A Technical Engineer will also support flawless computer software integration by diagnosing and troubleshooting common problems. 4. Employees holding this job title generally begin in IT or IT Assistant roles. 5.A bachelor's degree in Computer Science or related degree is required for the position. 6.Many companies also require additional certification in industry specific networks or operating systems. 7.Individuals with a strong customer service background and a positive outlook on problem solving tend to excel in the position of a Technical Engineer. Qualification: B.E/ B.Tech/ Diploma Location: Chennai Timing: Full Time Salary: 10k to 20k Exp:Frehers Benefits: OT + Incentives + Increments based on ur Performance. Shift: General Shift Gender: Both Male & Female Job Role: Company Employee in MNC ARREARS & FRESHERS/ EXPERIENCE CAN ALSO APPLY. ROLE: Technical field For Further Information Contact Us: HR Abitha 63852@35307

Computer and hardware electronics, software, network administrator technical skills, handling internal & external complaints received from the departments solve queries / looking after C C TV camera Experience installing software and applications to a personal standard, trouble shooting of personal computers and on-line support to customers with hardware or software problems trouble shooting desktops, laptops and servers troubleshooting skills in problems with complex software and hardware experience installing and configuring peripheral parts, components and drivers Knowledge and use of security systems and firewalls providing 1st line technical support, answering support queries via phone & email. Remote administration and management of customer premises equipment. To log & priorities system & user support calls for the second line support team. Carrying out user administration and set up. Recording faults as reported on: pc, servers, laptops and mobile. Determining the nature of faults and the steps required to rectify it. Creating and maintaining email profiles for users. Closing the job when normal service is resumed. Writing progress and statistical reports for supervisors and managers. Using remote control software tools to provide fault resolution creating and administrating Microsoft exchange email accounts. Document and maintain help desk policies and procedures. Installed & configured MacAfee older & latest version, Norton corporate edition on server & client, MacAfee e-policy, f-secure antivirus & others.

Computer Software technical support. Technical support any time. For details contact (8/6/0/8/7/1/2/1/7/7)

Technical Support: This support position requires: Key hands-on and customer-facing role in the professional services group who will be responsible for Cloud solution support at customer sites remotely Demonstrated capabilities in leading basic support activities like incident logging, initial troubleshooting, doing root cause analysis, updating knowledge base, logging updates, interacting internal, external stakeholders, ensuring SLAs are adhered in terms of issue resolution, communication and appropriate adherence to incident management procedures. Closely interact with enterprise customers in leading technical support of Cloud product issues Closely collaborating with engineering teams in thoroughly understanding the technical aspects of the solution provided for self-reliant delivery and support to enterprise customers Technical Skills: Linux/UNIX Basic shell scripting and networking knowledge Knowledge of Java and SQL is a plus. Desired Skills & Experience: BS in Engineering, Computer Science, or related discipline 2-5 years of work experience in a customer-facing role supporting security or enterprise software products, consulting services. Enterprise software deployment experience delivering to global enterprise customers is a plus. Basic working knowledge of Linux, etc., operating system, and shell scripting Working knowledge of load balancing, clustering, and redundancy is a plus. Working knowledge of http, web applications, and email servers is a plus. Working knowledge of networking and application security is a plus. Working knowledge of enterprise databases is a plus Strong communication and incident management skills. Thinks collaboratively and communicates effectively with customers, partners, and people at all levels. Entrepreneurial drive and work ethic, self-motivated, results oriented and demonstrated ability to add value and succeed in a fast paced environment. Ability to ‘think outside the box’ and willingness to do whatever it takes to get the job done right and within schedule. Good analytical and troubleshooting skills. Team player

TECHNICAL ENGINEER AGE: 21 TO 40 LANGUAGE KNOWN: ENGLISH, HINDI, OTHERS, ETC... ACCOMMODATION PROVIDE BY COMPANY... JOB DESCRIPTION: Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Maintain jovial relationships with clients... CV BASED SELECTION...

Technical Sales Executive (Inbound Voice) Experience required: 06 Month - 3 years.. Educational Qualifications: Graduate/Post Graduate (Non-Technical / Technical) Annual Salary: /- to /- per month Job Location: Delhi,Gurgaon Job Summary: 1) Handling Inbound International Voice calls. 2) Resolving the technical issues related to software /hardware for US/UK based clients. 3) Document the calls to ensure all information is captured. 4) Maintaining secrecy of data. 5) Adhere to standard operating procedures required by the process. 6) Attend briefings, trainings/refresher sessions and meetings as required. 7) Should be able to work in rotational night shifts. 8) Candidate must possess excellent verbal and written communication skills. Skills Required: a) Must have basic knowledge of desktop, laptop technical troubleshooting. b)Knowledge about Windows troubleshooting. Hands on Windows Xp, Vista and Windows 7 c) MCSE and CCNA certification will be an advantage. d) Printers and other plug and play devices troubleshooting. Most Welcome candidate from - "Iyogi","IBM","ienergizer","dell",'hcl","wipro","W NS","PCVisor","Teleperformance","convergys","Quatr ro","support mart technical services","we24support","Futureon","vcare","pccare 247","genpact","virtual PC support","select source international",“Pantheon Info Solutions”,“One Touch Solutions”,“igennie technical”,“ Veracious Computer Solutions”,“Dialtech24x7”,“in technologies”,“aps technologies”,“Magus”,“bigtel it solution” Techvadic,Liz Infotech,My Tech Way,Tech Matrix,Xcelserv,Redical Minds,Invincibletech,Sunrice pc Support,Jinionline,Majestic Technical services, Benovillient Technologies Interested candidate Email your resume: or call me on_...thanks...Ajit Kr.

Technical Sales Executive (Inbound Voice) Experience required: 06 Month - 3 years.. Educational Qualifications: Graduate/Post Graduate (Non-Technical / Technical) Annual Salary: /- to /- per month Job Location: Noida,Delhi Job Summary: 1) Handling Inbound International Voice calls. 2) Resolving the technical issues related to software /hardware for US/UK based clients. 3) Document the calls to ensure all information is captured. 4) Maintaining secrecy of data. 5) Adhere to standard operating procedures required by the process. 6) Attend briefings, trainings/refresher sessions and meetings as required. 7) Should be able to work in rotational night shifts. 8) Candidate must possess excellent verbal and written communication skills. Skills Required: a) Must have basic knowledge of desktop, laptop technical troubleshooting. b)Knowledge about Windows troubleshooting. Hands on Windows Xp, Vista and Windows 7 c) MCSE and CCNA certification will be an advantage. d) Printers and other plug and play devices troubleshooting. Most Welcome candidate from - "Iyogi","IBM","ienergizer","dell",'hcl","wipro","W NS","PCVisor","Teleperformance","convergys","Quatr ro","support mart technical services","we24support","Futureon","vcare","pccare 247","genpact","virtual PC support","select source international",“Pantheon Info Solutions”,“One Touch Solutions”,“igennie technical”,“ Veracious Computer Solutions”,“Dialtech24x7”,“in technologies”,“aps technologies”,“Magus”,“bigtel it solution” Techvadic,Liz Infotech,My Tech Way,Tech Matrix,Xcelserv,Redical Minds,Invincibletech,Sunrice pc Support,Jinionline,Majestic Technical services, Benovillient Technologies Interested candidate Email your resume: or call me on_...thanks...Ajit Kr.

Computer Repair/Maintenance Services, Formatting, Problem detection,Software problems, Hardware and Networking support from Virar to Andheri. "Support" is our motto. All computer/laptop related solutions and quick support from our end. Min. charges - (Rs. 100 - Rs. 500) includes site visit and repair charges. Annual service starting from Rs.1500 (3 maintenance visits) New part purchase guidance and support will be charged extra depending on your requirement. PC Computer Repair & Support Services (partial list) PC Technical Support PC Repair / Troubleshooting PC Setup / Installation Wired / Wireless Networking Hardware Upgrades / Installation Software Upgrades / Installation Operating System Updates You are just a call away.