Technical support associates job

Being a part of the team and defining your role as a technical support associate and technical support executive, you must be efficient to understand and troubleshoot the customers concerns on call and offer them the company’s annual service plan and software to buy. You must be prompt in meeting the target by getting more conversions of sales. Job responsibilities: -Take Inbound Calls (US) associated with computers -Engagement of customers telephonic-ally to know about the computer related issues -Proper address of customer’s issues with windows laptops and MAC devices -Troubleshooting the issues instantly related to error codes or black screen As a part of technical support team, you are expected to: -Provide recommendation to get technical help with easy steps handling inbound calls -Convert a random caller to a permanent customer offering him immediate support through soft selling skills Job Details: -6 Working Days -Shift Timings: Night shift (US) 8:30 PM to 5:30 AM -Salary Credit Date: 10th of every month -Increment: After 6 months(based on your performance) -Referral and Joining Bonus -Unlimited Incentive -Spot Joining You are an eligible candidate for the post if: -You have 1 year of experience in International Outbound / Inbound tech process -Experience to take payments and pitch the plan with closing of a sale -Knowledge of troubleshooting technical issues related to computer, printer, broadband, Router, antivirus, Email issues, MAC etc -Experience in taking PPC Calls

Leading Brands requires Networking support officers / Technical Support Officers Best Brands which are globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. They are champions optimized utilization of natural resources, capital and talent. Today we are a trusted partner of choice for global businesses looking to differentiate at the front and standardize at the core through technology interventions. Desired Candidate Profile: 1. BTECH- (CS/EE/EEE/EC/ETC/Instrumentation)/Diploma/Inter/Graduate 2. Experience 0 to 5years 3. An understanding of ISP/Networking concepts(For Technical profile) 4. Basic computer and desktop knowledge. 5. Strong written and verbal communication skills. 6. Troubleshooting skills 7. Flexible to work in night shifts: days working. 8. Immediate Joinings. 9. Movement to Technologies (Core IT background via IJP) 10. Final Semester awaiting also can Apply. Benefits: 1. Overtime, process allowance and incentives over and above CTC 2. Pick-up and Drop in AC Cabs. 3. Internal Job Postings across all Divisions. 4. Employee Referral Policy. 5. 5 Days Working./2Days week off 6. Excellent Growth Opportunities. 7. International Working environment JOB PROFILE - Technical Support Associate. SO WHY ARE YOU WAITING FOR Apply now and make your future bright Salary- Best salary in Industry( to ) + Huge Incentives+Bonus* Call Sony: Note: we do-not charges from candidates. Contact Person- Sony Email id:

Hiring for Technical Support Associate !!! Job Description:- Process- International process Job Location:- Powai / Vashi / Malad / Goregaon / Thane Salary:- 8k-35k + incentives Shift Timing:- Rotational shifts So If Anyone Is Interested Can Call Me Pooja- Excellent Communications skills, Willingness to work in rotational shift. Age:- Between 18yrs & 45yrs Undergraduate with 6 Months of BPO experience Graduate fresher Or walk In for in-house Interview's Mail Me Blue Stone 3rd Floor, , Ever Shine Mall, Near Mind Space, Chincholi Bunder, Malad West Mumbai- - www.bluestone.org.in

Greetings from Poonik Technology! We have immediate opening for Senior Voice Process Associates for International BPO. Salary: Lks+ Incentives and other Perks Experience: 1-6 yrs Process: Technical SUpport Eligibility: * Excellent Communication * willing to work in Night Shift * willing to relocate to Jaipur/Indore * Experience in International BPO will be an added advantage. * Male Fresher’s with excellent Communication is also Welcome! If interested in the above profile, Poonik Technology

Job Title: Technical Support Engineer Job Location: Chennai Qualification: B.Sc / B.E/B.Tech / BCA Key Skills: Related to Service Desk /Networking / Database Admin,Technical Support, Technical Knowledge, Excellent Communication, Desktop Troubleshooting, windows troubleshooting, Virus removal, Server related problems. Job Description: • Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users. • Route problems to internal 2nd and 3rd level IT support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. • Perform user account management activities. • Escalate complex problem to appropriate support specialists. • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications). • Troubleshoot client software and basic network connectivity problems. • Identify, evaluate and prioritize customer problems and complaints. • May train users and operators on a limited basis and/or may write training procedures. • Participate in on-going training and departmental development. • Routine maintenance updates with other IT staff and business units. • Provide all required documentation including standards, configurations and diagrams. • Provide knowledge transfer of EUC operations.

Technical Support Executive Job Description: Only Fresher Candidate Apply experience candidates are not allowed only day training day shift /night shift salary in domestic salary international pick & drop both side unlimited incentive no target fix salar Company Description Shine Solution is a prominent Job Recruitment in the Delhi/NCR region. The company came into existence with the aim of providing the job seekers and the companies in Delhi and NCR region with the best hiring solutions. Our expertise lies in providing professional Training & Development, P... Read full description Additional Information..Job type: Full time Position type: Permanent Vacancies: 100 Minimum experience: Without experience Education: Compulsory Education Salary range: ? / Yearly (Gross Pay) Category: Jobs in Customer Service / Call Centre / Operations / Data Entry..

We have urgent requirements in Jaipur for International processes for Technical Support Executive (Fluency in ENGLISH is MUST). Work Profile:- Technical Support Executive Job Location:- Jaipur Salary - Fresher:- 10 k to 18k Experienced: - 15k to 30 k Cab Facility Available Working Day - 5 Day * Fresher Candidate are also Apply ~~~~ Note: We do not charge our candidates in order to provide job opportunities to them. ~~~~ For further detail please contact us Career Mart, Shifa Building, 2nd Floor, Opp. Raymond Showroom, Ajmeri Gate, Jaipur

Dear Candidate, Warm Greetings from PurplePro InfoTech! This is to inform you that our Client HCL Technologies is looking for Technical Support executives. We are going to conduct the interview on 27thOctober(Monday) in our office Venue: No.469-C, 1st Floor, Kalki Nagar, Peelamedu, Opp:ESSO Bunk BusStop, Coimbatore - (near suguna kalyana mandapam, beside Anjaneyar Temple) Company: HCL Technologies Ltd. - Business Services Eligibility: Note 1: Excellent Communication Skills with neutral accent Note 2: Immediate joiners are preferred Note 3: Willing to Work in Night/rotational Shifts Note 4:Basic knowledge about networking concepts for trouble shooting for broadband related issues. Other Benefits include: • Doorstep Pick-up and Drop available • Shifts: Rotational Shift-UK Timings • 5 days working • Performance Appraisal - Twice a year • Opportunity to do MBA while working in HCL • Career Progression Programs • Incentive during training period Designation: Technical Support Officer Job location: Chennai Number of Positions: 250 Salary Package: to per month (Depending upon Graduate / Under Graduate / Years of Experience) Rounds of Interview: 2 (Initial Screening & Voice and Accent round) Its an urgent requirement. (Experienced & freshers, all can attend interview) Interested Candidates kindly visit our website & register. Registration is Free Nandha kumar, PurplePro InfoTech, No.469C, Kalkinagar, 1st Floor, Peelamedu, Opp: ESSO Bunk Bus Stop, Avinashi Road, Coimbatore - . Ph:()- | M: / /

Technical Support Tech Support Customer Sup 989I788844 "The Candidates For The Following Positions Are Urgently Required: 1) Customer Care Executives 2) Customer Support Associates 3) Inbound Call Center 4) Outbound Call Center Qualification:- 10Th,12Th Pass Candidates U.G & Graduate (Freshers May Also Apply) Location:- Delhi / Ncr Shifts:- Days/Rotational (24X7) / 6 Days Salary:- 7K 16K Cab:- Available Interview Timings:- 11:00 Am - 5:00 Pm (Monday To Saturday) Interested Candidates Fastest Growing Service Industry across India. Job Location:. Experience: 0 - 1 Year Experience in BPO-KPO / Call Center / Sales & Marketing / Insurance / Education etc Freshers are also welcomed. Salary: 10K - 15K per Month + Incentives & Perks. No. of Openings: 46. Attractive Personality, Energetic & Self Motivated Individuals are invited to be the Part of Well Reputed Organization belongs to the Largest Chain of Service Industry across India. Day Shifts Only for 6 Days a Week Working in Rotatory Shifts {Sunday must be a Working Day} Please let your Friends & Colleges also know about the Openings. You may also forward the References of Your Friends & Colleges (Name, Phone Number & E mail Address) to us and we'll get in touch with them at the earliest possible for us. Please feel free to call us for further Queries & Assistance. Wishing you all, a very Prosperous & Successful Career. Thanks & Regards, Requirements Qualification: 12th Passed with Excellent Command over Regional Language (Tamil/ Talgu / Kannad / Hindi) + Basic English Speaking & Writing Communication. Hindi would be an added Advantage. Graduation (Any Discipline) can also apply B E,B.Tech,MBA Candidates etc are requested NOT TO APPLY. Company Description HRs Consultant, we pride ourselves on having an eye for what our clients and candidates need. We offer an honest and o...Read More" 9891788855

Technical Support: This support position requires: Key hands-on and customer-facing role in the professional services group who will be responsible for Cloud solution support at customer sites remotely Demonstrated capabilities in leading basic support activities like incident logging, initial troubleshooting, doing root cause analysis, updating knowledge base, logging updates, interacting internal, external stakeholders, ensuring SLAs are adhered in terms of issue resolution, communication and appropriate adherence to incident management procedures. Closely interact with enterprise customers in leading technical support of Cloud product issues Closely collaborating with engineering teams in thoroughly understanding the technical aspects of the solution provided for self-reliant delivery and support to enterprise customers Technical Skills: Linux/UNIX Basic shell scripting and networking knowledge Knowledge of Java and SQL is a plus. Desired Skills & Experience: BS in Engineering, Computer Science, or related discipline 2-5 years of work experience in a customer-facing role supporting security or enterprise software products, consulting services. Enterprise software deployment experience delivering to global enterprise customers is a plus. Basic working knowledge of Linux, etc., operating system, and shell scripting Working knowledge of load balancing, clustering, and redundancy is a plus. Working knowledge of http, web applications, and email servers is a plus. Working knowledge of networking and application security is a plus. Working knowledge of enterprise databases is a plus Strong communication and incident management skills. Thinks collaboratively and communicates effectively with customers, partners, and people at all levels. Entrepreneurial drive and work ethic, self-motivated, results oriented and demonstrated ability to add value and succeed in a fast paced environment. Ability to ‘think outside the box’ and willingness to do whatever it takes to get the job done right and within schedule. Good analytical and troubleshooting skills. Team player

Technical Support/ Customer Care Executive/ Inbound-Voice Job Description Send me Jobs like this Hiring Freshers & Experienced Candidates in BPO for VOICE PROFILE. Freshers are welcome....... Candidates from BPO & Non BPO background can also apply. Profile Details: Qualification: Undergraduates, Graduates & 12th Pass Job Location: Delhi / Gurgaon / Noida. Salary: 10k - 17k inhand For more details: Career IT BPO Ashish - 728941753 (HR Manager) “BPO Call Center”, “Inbound Voice”, “call Centre” Fresher, “Customer Service”, “Customer Care”, “Gradaute” Bpo, BPO, “Technical Support”, “customer support”, freshers, graduates, “call center” Career IT BPO Career IT BPO is a leading recruitment organisation majorly hiring for BPO Industry. We are hiring for both Domestic and International BPOs. Contact us now: Ashish - +91 7042652966 HR MANAGER

Job Description LOOKING FOR THOSE WHO HAVE PRIOR EXPERIENCE IN TECH SALES AND SUPPORT RELATED TO UPSELLING LOCATION: GURGAON /NOIDA/DELHI NCR PROCESS:INBOUND VOICE PROCESS 5 DAYS WORKING CAB/MEAL/LUCRATIVE INCENTIVES US SHIFT SALARY MAX 40k CALL BRIJESH / POSITION TECHNICAL SALES TECHNICAL SUPPORT CUSTOMER SERVICE OUTBOUND SALES TEAM LEADER MANAGER BRIJESH /

Technical Engineer install and configure computer applications. Engineers monitor and maintain computer networks. Technical Engineer configure operating systems. Technicians resolve issues related to the network. Technical Support Engineer prioritize and manage the workflow. Technical Engineer diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion so that they understand the nub of the problems.

Technical Sales And Technical Support 989I322266 Hurry Hiring In Domestic/International Call Center *Salary-7K To 1 K (Depends On Your Interveiw) *Both Side Cab Avalaible *Day/Night Shift *No... Fastest Growing Service Industry Across India. Job Location:. Experience: 0 - 1 Year Experience In Bp 9891322266

Technical Support/Customer Service/Travel Process 989I322255 H I R I N G For Job O P E N I N G Bpo Hurry Requirements Needs Job In Hindi Call Center Customers Care Executives In Male /Female Both Can Apply In This Job... Fastest Growing Service Industry Across India. Job Location:. Experience: 0 - 1 Year E 9891788844