Manager customer

Permanent Graduate / Post Graduate Desirable MBA Experience of Handling Customer support in supervisory role for 2-3 Yrs. Eligible Freshers may be considered

Job Description- Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession * Act as an escalation point for client meetings for issues and concerns beyond the operations team * Analyze customer needs and feedback and ensure continuous refinements in the services offered * Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements * Handle the front end engagement for the agreement validation, possession documentation & re-sale / lease experience Loyalty & Referral Revenues: * Actively engage with the existing customer base for repeat and referral bookings during new launches and sustenance phase of projects * Achieve and exceed sales targets from existing customers through relationship and loyalty management * Implement innovative cross-sell and up-sell strategies that are tailored-fit to the customers" needs Awareness about luxury brands and a good understanding of the economic environment * Possess a positive attitude and excellent interpersonal skills * Be immaculately groomed and exceptionally well presented * Display a confident, professional and welcoming personality * Demand an excellent command over the English language * Possess an eye for detail * Result-orientation Salary: Best in the industry Industry:BPO/KPO/IT/Telecom Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Assistant Manager/Manager -(NonTechnical) Education- UG: Any Graduate - Any Specialization PG:Any Postgraduate - Any Specialization, Post Graduation Not Required Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required Candidate from BFSI, Aviation, Hospitality and BPO backgrounds are preferred.

Customer Relationship Officer TriGo Jobs – Calicut, Kerala Customer relationship managers should know their customer's needs, wishes and dreams. He or she should be well versed in the value delivered to customers and the problems customers are trying to solve. The customer relationship manager will not only solve customer requests but will proactively offer ideas and insights to improve the customer's issues and challenges. The customer relationship manager will follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers. Salary:/- TriGo HR Consultants, Door No.C, Ground Floor, Koyyeri Lane, Opp. Marad Courts, Eranhipalam P O., Calicut-. Call: +, or visit www.TriGoJobs.com

Customer Relationship Manager 99IIIO2942 Ites, Bpo, Kpo, Lpo, Customer Service, Operations. Handling The Inbound Customer Calls.... 9958581555

Customer Relationship Manager. Experience:1-2 Years Location:-VIP Road Zirakhpur Salary;-12K to 15K Having Good Communication Skill Immediate Joiners Will be Given Preference. 5 Days Working

Customer Relationship Manager-4 {D}44 989I788855 Last Seats S Wires Bpo Ltd Customer Care Profile For Freshers delhi Hiring Only Freshers & 10th, 12th Pass Boys & Girls 9871482484

Title: Manager Inbound Sales Reports to: Sr. Manager - Operations Based at: Gurgaon Job Summary Manager will be responsible for the team s performance/metrics, manpower planning, defining reporting structure, managing and conducting day to day operational level activities. It also includes employee coaching and development, internal/external customer satisfaction focus, handling escalations and ensuring organizational effectiveness by providing leadership for the sales program. Job profile Managing AM s and their respective teams and responsible for the overall personnel, performance, and discipline of the assigned teams. Provide direction, support & supervision to the assigned team & ensure resolution to their daily problems Provide Coaching and counseling to his/her team members through data scrubbing and analysis. Identify Team s Training needs & organize refresher training sessions, periodic one o ones & career progression discussions for continuous improvement and employee development. Conduct confirmations and yearly appraisals for his/her respective alignment. Share daily/weekly/monthly reports with the team. Review & analyze team data as he/she would be held responsible/accountable for assigned teams and their productivity Deliver desired SLA s and meet/over achieve performance expectations as per defined scorecards Share regular process updates with the team members and drive the assigned team to deliver as expected and follow directions Manage the shift/queue as Duty Manager and monitor queue to provide desired productivity and effective call handling Maintain process quality and compliance guidelines, participate in regular call calibration sessions with quality and training teams and ensure the assigned team delivers the desired quality results & provides excellent customer experience to the client/customer. Participate in hiring and provide capacity planning/hiring feedback and forecasting Implement and act in accordance with the organization s information security policy Protect assets from unauthorized access, disclosure, modification destruction or interference Monitor and report any change in the behavioural pattern of the direct Report that may lead to a security risk Make the direct report aware of the information security policy and updates Report breach of security events or other security risks to the organization The employee is also expected to play the role of a change agent to help institutionalize Quality & Control across the Organization, constantly seeking, sharing & implementing best practices Keep a vigilant eye that right talent is hired as per process requirements. Ensure that the process training has been conducted successfully. Skills Required Should possess excellent communication & inter personal skills and should demonstrate ability to interact with people freely and fluently Should possess Good Leadership & Management skills Change Management & Analytical/Problem solving skills Quick decision maker and a fast learner Should be Multi tasking and a Go getter Organized and Team player Result Oriented & able to deliver within timelines Should have interest in Technology and possess basic Tech knowledge of computers, peripherals, Software etc Working Knowledge of latest tools like Microsoft Office etc. Certification like CCNA, MCSE, Bsc IT would be an added Advantage for Tech sales profile Minimum of 3-4 years in Deputy Manager/AM profile in tech sales process Call OR MAIL

Responsibilities of CRM: 1) Calling a patient and noting down all their details 2) Talking to one of the doctors on our panel and scheduling the home visit 3) Doing the follow up with the patient and doctor 4) Getting the visit done 5) Taking a feedback from the patient after the doctor's visit 6) Preparing and analyzing daily, weekly and monthly reports Aptitude required: 1) Positive attitude with good communication skills (should be fluent in Hindi and English) 2) MS Excel skills 3) No constraint on Educational Qualification 4) Working hours: 9 a.m to 6 p.m, 6 days a week 5) We are based in Vasundhara Enclave, East Delhi and therefore the person should be willing to travel daily to this place for work. How Do Customer Relationship Manager Make an Impact:- 1) Service sector is totally based on the relationship of customers with the firm and CRM holds the responsibility of making it stronger 2) Since CRM will be in direct touch with customers, he/she can add a lot in improving the service and making it more customer friendly 3) CRM can not only influence customers professionally but can also support the patients at emotional level strengthening the ties between customer and company

Immediate Opening: Female/ below 40 yrs / UG/PG with 3-7 exp., in any Showrooms related to Tiles, Granite / Ceramics / Flooring Materials / Civil Construction/ Interior Design Materials. Role: CRM_ Customer Relationship Manager * To promote business with in-house sales & attracting walkin customers, * To improve business relationships with customers & customer Retention * To focus on sales growth Salary: Rs. 15,000 - 20,000 /- + Benefits

Our Client Requires Position: Manager Production Machining Location: Rajkot (Gujarat) Annual Salary: Up to , based on current CTC and relevant experience Education: Mechanical Engineer Experience: Minimum 7 to 8 Yr Experience Job Description, Scope and Responsibilities: 1.Directs daily department activities in order to meet production goals. 2.Confers with management, production and marketing staff to determine manufacturing feasibility, cost effectiveness and customer demand for new and existing products. 3.Forecasts operating costs of department and directs preparation of budget requests. 4.Reviews and establishes material, equipment and manpower resource requirements. 5.Coordinates production activities with other functional groups such as planning and distribution. 6.Selects and develops personnel to ensure the efficient operation of the production function. 7.Responsible for the maintenance of manufacturing equipment, ensuring both preventive maintenance programs and repairs. 8.Administer safety programs in order to provide a safe and clean workplace for employees. 9.Generates productivity reports and other operations metrics. 10.He should have past experience in handling CNC, VMC, HMC Machines 11.He is required to plan, organize and run optimum day to day production having exposure to strong problem solving skills. 12.He must have experience in implementation of manufacturing functionality of ERP system and improving ISO/TS with in manufacturing. 13.He must be quality management and delivering customer requirements. 14.Hands on experience in setting & running CNC Milling or Turning machines. Knowledge on cutting properties on different material. 15.Must have worked in a big size CNC workshop. 16.Must have machining background. Must have experience in Programming 17.Knowledge of implementing QSB 18.Must able to train the production team Client Company Profile: Manufacturing Company Job Reference Code: P5R9C9 Apply: CV with email Subject = P5R9C9 Regards Global Recruitment Solutions

Urgent need for Customer Service Manager/Immigration Consultant Must have experince in Sales in immmigration and having strong background in sales. Must have to work in team. Must have good exposure in sales. Must have experience in Tele Sales. We are hiring the candidates who can work in our sales team and can acheive target on time. Please send your resume to or call us

company- designation- customer relation manager/reception qualification- graduate exp- 0-1 yr skill- same salary- 6000 location- bbsr/ctc

Designation - CUSTOMER CARE MANAGER In High End Clothing Store Location: Ludhiana Qualification: Graduate/MBA Experience: Min. 2 years of experience. Profile: Required a suitable candidate preferably female for a web store In Ludhiana. The candidate should have knowledge of MS Office specially Excel to handle day to day web store business. The candidate should be skilled and effluent in speaking/conversating in English language. Promoting products on Facebook, twitter, Instagram etc.The candidate must be having experience and must have run the web store dash board. Salary: Best In Industry For Details, Contact: Bhatia Consultancy Services Punjab

JOB PURPOSE: Provide the highest level of customer service through account management activities including, but not limited to these key responsibilities: KEY RESPONSIBILITIES: Customer Service:Perform premier customer service in respect to all customers both internal and external to the partnership store Complete customer service calls in a timely manner as assigned Relationships: Work as a cooperative member of the partnership store team and Acceptance NOW team in all operational aspects Network with partnership store personnel to gain referrals and educate partnership store staff on the rental process Any other duties assigned by the Sales Manager Account Management:Review expired accounts and communicate with customers to promote timely payments Maintain accurate records of past due account activity JOB REQUIREMENTS: Prior customer service experience Minimum high school diploma or equivalent Friendly with exceptional communication skills Organizational and time management skills, ability to multi-task Proficient with simple math calculations Computer literacy/proficiency in a windows operation system Any detail contact us: onus services - SCO th floor, Sector 34A, Chandigarh.

HOMESTAY MANAGER REQUIRED AT KODAIKANAL-TAMILNADU: Marketing Manager(Male) required to take complete care of our Homestay/Resort located at Kodaikanal to run the business smoothly with Marketing Sales & Hotel Maintenance background with the following skills: (1) People management (2) interpersonal communication (3) business communication (4) verbal communication (5) Business management (6) Strategic Thinking (7) Creative thinking (8) Organizational skills (9) Effective listening (10) Decision making skills (11) Negotiating skills (12) Teamwork skills (13) Sales Ability (14) Resourcefulness (15) Responsibility (16) Reliability (17) Determination (18) Customer service skills (19) Patience (20) Multi-Tasking (21) Diplomacy Skills (22) Basic Computer Knowledge (23) genuineness (24) Loyal & Trustworthy to the company ****Food & Accomodation Free***

HOMESTAY MANAGER REQUIRED AT KODAIKANAL-TAMILNADU: Marketing Manager(Male) required to take complete care of our Homestay/Resort located at Kodaikanal to run the business smoothly with Marketing Sales & Hotel Maintenance background with the following skills (1) People management (2) interpersonal communication (3) business communication (4) verbal communication (5) Business management (6) Strategic Thinking (7) Creative thinking (8) Organizational skills (9) Effective listening (10) Decision making skills (11) Negotiating skills (12) Teamwork skills (13) Sales Ability (14) Resourcefulness (15) Responsibility (16) Reliability (17) Determination (18) Customer service skills (19) Patience (20) Multi-Tasking (21) Diplomacy Skills (22) Basic Computer Knowledge (23) genuineness (24) Loyal & Trustworthy to the company

Wanted "Customer Interface Manager" for our Velmayil Group at Coimbatore. The role of this person will be to bring more customers for our complete product ranges and solutions. Primarily into Computers and Laptop Service and Business Efficiency Tools, Special Softwares. It is more of an inhouse job and this person has to contact new prospective customers through phone and send mails and catalogs and generate more business. This person should also ensure that the customer gets the best satisfied service for his product through our team. Male or Female candidates with 1 to 3 years experience, Bachelors or Masters Degree preferred. Salary Best in the industry with performance incentives and also group insurance benefits.

Follow up the customer, creating the database for the site visit. Giving proper information to the customer regarding the project, material and cost. Handling all the tasks related to telemarketing. Mail the customers regarding their queries & project Giving all the correct inputs to the sales team and coordinating with the sales personals with all the sales related tasks. Handling other office and admin tasks.

We are a London based recruitment firm looking for an energetic, positive and smart customer manager. Requirements 1. Excellent communication skills, neutral accent. British accent is preferable but not mandatory. 2. Previous experience is preferred but not mandatory 3. Must be a Graduate 4. Must have a computer, headset and a stable internet connection with back up. 5. A place at home to work without disturbance, no external sound

The Digital Marketing Manager will join the Digital Marketing team and focus on performance based search, social and other biddable media. With a solid background of Search Marketing, Paid Social, Native Advertising and DSP experience and the ability to manage multiple campaigns simultaneously, you will contribute in increasing quality of traffic, customer acquisition and revenue.

Job Description 1)Sales and Revenue Generation for Audio Visual Products. 2)Key Account Management 3)Identifying New Accounts for AV products 4)Managing Existing customer and generating additional business. 5)Understanding the customer requirements and pitching the right solution. 6)Achieving Monthly sales targets 7)Managing the payment collection Interview Timing: 9 am to 12 pm Date: till 29th dec 2018 Regards, AKILA HR(9884844385)

FREE JOB FREE JOB FREE JOB URGENTLY LOOKING FOR BPO CUSTOMER CARE EXECUTIVE & TEAM LEADER & MANAGER & TELE CALLERS ETC HUGE INCENTIVE MANY MORE SPOT INCENTIVE DON.T PAY FOR A JOB

Urgently Required Candidates For The Post Of CRM/Jr. CRM Qualification & Skills: -2+ Years Of Experience In Customer Handling Preferred From Banking/Insurance/Automobiles/Counseler Etc. -Excellent In Computer Knowledge (MS-Word, Excel, PPT, CRM Software) -Internet Savvy, Good Social Media Organizer. Role & Responsibilities: 1. Group Coordination With Customers Regarding Payments And Their Follow Ups. 2. Maintain Database In Excel Or CRM Software. 3. Assistance / Coordination To Sales Team. 4. Message Sending/Drafting, Whatsapp Program Invitation Sending/Drafting. 5. Handle Social Media Posting Blogs/Video Etc 6. Work Progress Report, Developing Error Free MIS Reports. 7. All Vendor Coordination, Searching Of Vendor If Required And Tie Up And Negotiate. 8. Pre Arrangement & Post Arrangement Of Exhibition And Workshop. 9. Pre And Post Sales Calling. 10. Closing The Sales. 11. Meeting Fixing. 12. Executive Assistant To Director.

Position Type Full-time Experience 1 - 15 Salary Range र Yearly Type Sales Jobs 1. Must have minimum 1year experience in Direct Sales / Direct Marketing by meeting Clients / Customer directly. 2. Must be a localate / min 3yrs living in current location 3. Must know local language of current location. 4. Two Wheeler must. 5. He/She must have good contact with High network Individual. 6. Self motivated with good communication skill candidates can apply.

Urgent hiring for various domestic and international voice processes for Jaipur location, salary will be 7 to 15 K, education- 10th, 12th, UG & others. Candidates having good communication skills in English or regional language can apply. Interested candidates send resumes on or call on ASAP to fix your interview. Regards, Amit Recruitment Manager

1) Interns will have to cater to students query asked on the website.2) Intern will be responsible for solving all problems related to website login and content.3) Intern will have to report his / her daily activities to the senior sales manager.

Experience 0 to 2 yrs Salary Rs Lacs p.a. Location Delhi / NCR Key Skills hr executive back office executive front office executive customer service executive Job Function Sales / Business Development Industry Telecom Specialization Channel Sales Qualification: Any Post Graduate Any Graduate Salary: - Negotiable. Industry: Telecom, IT & LED products. Role Category: Recruitment, Training and development. Role: HR Executive, Desired Candidate Profile: Education: Any Graduate - Any Specialization PG Any Post Graduate, Preferably MBA/PGDM - HR Any Doctorate & Under Graduate Not Required.

Hiring For International BPO / Technical Sales Technical support customer service outbound sales inbound team leader manager opps manager in Branded International bpo call Brijesh 9554407543 -Location New Delhi, Delhi Gurgaon, Noida We have Urgent openings for different positions with the leading International BPO in Delhi/NCR. JOB DISCRIPTION: Inbound Tech Sales Position: Tech Sales Executive Technical Support Executive Customer service Team Leader Manager in MNC International BPO 9554407543/9911755650 Shift U.S U.K AUS. Description: Responsible for taking Inbound calls from Customers for selling of online technical support subscription for Window based computers/laptops or Mac Job Responsibility: 1) To achieve targets 2) Experience in Selling 3) Should have good convincing power 4) Would be required to handle Customer Grievance 5) Should be Comfortable with shifts timming Job Location: Gurgaon Noida, Delhi NCR Call at Brijesh 9554407543, 9911755650 Job Type: Full-time Salary: ₹50,000.00 /month -Location New Delhi, Delhi Gurgaon, Noida Required experience: •Technical sales: •Technical support •Outbound sales •Team leader •Manager •Opps manager •Customer service Required language: •Excellent English Brijesh Sharma 9554407543, 9911755650 -Location New Delhi, Delhi Gurgaon, Noida

helping to develop and implement a customer service policy for an entire organisation; finding ways to measure customer satisfaction and improve services; managing a team of customer services staff; handling face-to-face enquiries from customers. Roles vary widely and job titles in customer services management include: customer care manager; corporate services manager; customer relationship manager;