System customer

Customer Care Supervisor Summary Manage associates to meet the needs of the business by demonstrating outstanding leadership and interpersonal skills. Responsibilities • Motivate team to achieve service goals through regular coaching. • Contribute to management team objectives through teamwork. • Ensure efficient performance of the agent group through balancing human and technical resources. • Contribute to ongoing improvement process. • Administer policies and procedures to assure consistency. • Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities. • Execute disciplinary action when necessary. • Monitor, coach, and counsel representatives in an ongoing development process. Education • College degree or equivalent work experience Experience • Prior supervisor experience, preferably in a customer service or call center environment. Skills • Demonstrate the ability to work well with people, both internally and with the external customers. • Strong organizational, administrative and time management skills. • Prioritize assignments, follow-up to ensure task completion, and manage multiple projects. • Ability to make quick, accurate, and appropriate decisions. • Exceptional skills in keyboard and operating computer systems. • Proven success in motivation and leadership. Demonstrate the ability to successfully coach staff. Interview Venue-Head Office,rd floor, Shaan Brahma complex, Near Ratan Talkies Dagdu Seth Ganpati Mandir, Appa Balwant Chowk, Pune-. call for the details. From, HR snehal Mo: / •

Customer care executive female Madurai IT company in Madurai is looking for experienced candidate in receiving inbound calls and out bond calls with good communication skills coordinate with other department and basic system knowledge Company - IT / software Location - Madurai Qualification - Graduate Experience - 3 to 6 years Salary - RS 12000 to 20000 skills - Customer followup & Communication Interested can contact Happy Jobss 7373993339 / 8489498080 / 8489298080 Forward your resume to look4jobss@gmail.com

GlobalEdx is Hiring Customer Service Executive for it 's Bangalore Client. Responsibilities: 1. Almost entirely field-based role. (Must have 2-wheeler and licensed to ride). 2. Be fully trained in Emergency Response Processes 3. Initiate and coordinate deployment of service(s) to customers at their location. 4. Ensure stability of service and baseline quality from 3rd party service vendor, before moving onto service requests of another customer. 5. Be present at customer location when vendor service closes to ensure completion in all aspects. 6. Record and update Service Requests in Ticket System 7. Cultivate and maintain Relationship with customers, record their needs in CRM system. 8. Payment follow-ups where required Experience - Skills - Experience: 1. Any graduate, preferably in humanities or Social Work 2. 1-2 years of field experience 3. Has good understanding of application of empathy 4. Communicates with respect well in English + Kannada. Other languages are an advantage. EE 1. Almost entirely field-based role. (Must have 2-wheeler and licensed to ride). 2. Be fully trained in Emergency Response Processes 3. Initiate and coordinate deployment of service(s) to customers at their location. 4. Ensure stability of service and baseline quality from 3rd party service vendor, before moving onto service requests of another customer. 5. Be present at customer location when vendor service closes to ensure completion in all aspects. 6. Record and update Service Requests in Ticket System 7. Cultivate and maintain Relationship with customers, record their needs in CRM system. 8.Payment follow-ups where required

Purpose:- Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Main Job Tasks and Responsibilities *Answer calls and respond to emails *Research required information using available resources *Manage and resolve customer complaints *Provide customers with product and service information *Enter customer information into system *Update existing customer information *Process orders *Identify and escalate priority issues *Follow up customer calls where necessary *Document all call information according to standard operating procedures Education and Experience:- -High school diploma or equivalent -Proficient in relevant computer applications -Required language proficiency -Knowledge of customer service principles and practices -Knowledge of call center telephony and technology -Experience in a call center or customer service environment -Good data entry and typing skills -Key Competencies -Verbal and written communication skills -Listening skills -Problem analysis and problem solving -Customer service orientation -Organizational skills -Attention to detail -Judgemental skills -Adaptability -Team work -Stress Management -Resilience Work Window: 7.30pm -6.30am IST (any 9 hours) Weekoff: Rotational Week Off Work EXP - 6months - 1yr Pay scale: Best in the Industry Sr CSE Executive:- Job Responsibilities: > Serves customers by providing product and service information; resolving product and service problems. Job Duties: >Attracts potential customers by answering product and service questions; suggesting information about other products and services. >Maintains customer records by updating account information. >Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. >Recommends potential products or services to management by collecting customer information and analyzing customer needs. >Prepares product or service reports by collecting and analyzing customer information. >Contributes to team effort by accomplishing related results as needed. Skill Sets: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

Role: Customer Relationship Executive(Female) Location: Vadodara Required Exp: 0-3 years Job Description: Providing prompt and professional replies to all customer feedback. Providing follow up action on customer feedback and managing requests. Ensuring that relevant departments are made aware of concerns raised by customers so that they may carry out corrective action. Monitoring and carrying out analysis of customer feedback. Recording customer feedback details in the Customer Relations. Management System for producing management reports. Supporting Sales team. Recognizing possible customer relation cases and, where necessary, keeping records or arranging proactive service recovery. Secondary duties to include office administration and attending corporate events. Coordination between branches for smooth functioning of day to day work flow.

Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

Audiotronics, Channel Partners of Bosch Ltd (Security Technology Division) & PHILIPS professional Lighting require technical Sales Service Executive for their Lighting, Communication & Security System Division. Candidates should fulfill following Criteria Degree/Diploma in Electronics/Instrumentation/Telecommunication etc Certificate/diploma in Computer hardware & Networking. Experience in Sales/Service in Electronic Communication & Security System viz. Public Address, Professional Audio System/Analog & IP CCTV/Addressable Fire Alarm System etc. Interested to travel extensively within eastern region of India Preferably having own two wheeler to move locallly.

Job responsibility:Build critical customer loyalty in an innovative, challenging, fast-paced environment Balance two important objectives—customer resolution and superior business resultsCreate team connection, provide feedback and development of the teamIdentify trends and prove them with dataEvaluate workflows and find ways for them to be more efficient and valuableLook for solutions to problems proactively and reach out to customers about potential issues before they occurTake ownership of issues and bring them to completionRefine and build new tools for providing excellent customer service more efficientlyWork alongside team serving customers while providing leadership and directionVisualize, articulate, and solve complex and uncomplicated problems and concepts and make decisions that are sensible and based on available information What You Should Already HaveAvailability to work nights and weekends Bachelor’s Degree or equivalent experience; 1-2 year experience in a customer service/call center environmentExcellent written and verbal communication skillsStrong organizational and project management skillsCRM system experienceAnalytical ability, strategic thinking, negotiating, timely decision making, functional/technical skills, knowledge of workforce management principlesWork experience in customer service management in a startupLogic-based thinking experience What We'll Set You Up WithCompetitive salary, based on experience A fulfilling, challenging adventure of a work experienceAn incredible team of hackers and hustlers

JOB PURPOSE: Provide the highest level of customer service through account management activities including, but not limited to these key responsibilities: KEY RESPONSIBILITIES: Customer Service:Perform premier customer service in respect to all customers both internal and external to the partnership store Complete customer service calls in a timely manner as assigned Relationships: Work as a cooperative member of the partnership store team and Acceptance NOW team in all operational aspects Network with partnership store personnel to gain referrals and educate partnership store staff on the rental process Any other duties assigned by the Sales Manager Account Management:Review expired accounts and communicate with customers to promote timely payments Maintain accurate records of past due account activity JOB REQUIREMENTS: Prior customer service experience Minimum high school diploma or equivalent Friendly with exceptional communication skills Organizational and time management skills, ability to multi-task Proficient with simple math calculations Computer literacy/proficiency in a windows operation system Any detail contact us: onus services - SCO th floor, Sector 34A, Chandigarh.

Job Description Greetings from First source!!! Great opportunity to work with leading MNC under Day shift-ENGLISH VOICE in BHOPAL. Urgent Requirement!!!! Job Description: Airtel Telemedia(Broadband,Fixedline& Postpaid) - Answer phones and respond to customer requests - Provide customers with product and service information - Transfer customer calls to appropriate staff (as and when asked for) - Identify, research, and resolve customer issues using the computer system and applications - Follow-up on customer inquiries, if not immediately resolved - Recognize, document and alert the supervisor of trends in customer calls Competency Requirements: Good communication skills in English and Hindi (both verbal and written) Knowledge Computer Literacy Good speed and accuracy in Typing Typing Skill: 20 wpm with 90% accuracy For females Day Shift For males Rotational shift(24*7) Candidates From 25 km Radius from Bhopal Work Experience: Fresher / Experienced Job Qualification: Any Graduate / U.G/ P.G Job Location: Bhopal Interested candidates can walk-in at the below mentioned details for the interview: Contact Person Aayush Gupta 8602021515/9893050068. ***************** ALL THE BEST *****************

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Job Profile • Handling incoming calls & selling technical support subscription plans to the customers. • Excellent communication & convincing skills with fluency in English. • Should be able to multi-task during handling a transaction (Type & Talk), Should be an avid listener. • Will be responsible for ATTAINING daily, weekly and monthly Sales Targets. • Interact with the customers to resolve their queries related with hardware/software issues. • Respond to request for support and assistance from customers. • Hands on Windows Operating System, installation and troubleshooting. • Strong customer service skills. Job Specification • Excellent communication skills in English. • Should be able to engage the customer in a conversation and avoid dead air on calls. • Accurately capturing required customer details in CRM. • A high degree of self-motivation and drive. • Ability to work both, independently and as part of a team. • Meet Call Quality requirements as outlined via Call Monitoring Guidelines. Requires maintaining 100% Sales Compliance as per Sales Compliance Guidelines. Other Details Salary range: Upto 35k plus incentives Shift Timing: 8.30 PM to 5.30 AM Meals: Provided Working Days: 5 days working with rotational offs Qualification: Graduate/Under Graduate in any discipline FReshers Welcome

JD for Customer care Executive: - Opening – 2 Nos To attend the inbound calls from customers. Customer’s issue has to be addressed immediately and provide information about product if required. Application forms have to be entered in the system. Verification has to be done for the applications received Capturing customer’s feed back. Give welcome call for the customers. Skills required:- Should be a U.G. graduate in any discipline. Fluency in English, Hindi & Tamil. 1- 2 Year Experience. Has to come in shift. No Night shift. Preferably Male. Thanks / Regards Karthik & Vignesh -

Job Description For Customer care Executive in English 1. To attend the inbound calls from customers. 2. Customer’s issue has to be addressed immediately and provide information about product if required. 3. Application forms have to be entered in the system. 4. Verification has to be done for the applications received. 5. Capturing customer’s feed back. 6. Give welcome call for the customers. Skills required: 1. Should be a U.G. graduate in any discipline. 2. Fluency in English & Tamil. 3. 0- 1 yr Experience. 4. Has to come in shift. No Night shift. 5. Salary – from 10 K to 12 K 6. Preferably Male. Contract:- Kathik & Vignesh

JD for Customer care Executive in ENGLISH: - Opening – 2 Nos 1. To attend the inbound calls from customers. 2. Customer’s issue has to be addressed immediately and provide information about product if required. 3. Application forms have to be entered in the system. 4. Verification has to be done for the applications received Capturing customer’s feed back. 5. Give welcome call for the customers. Skills required:- 1. Should be a U.G. graduate in any discipline. 2. Fluency in English, & Tamil. 3. Less than 1 Year Experience. 4. Has to come in shift. No Night shift. 5. Preferably Male and Female. 6. Salary based on Experience Shri Harish Consultancy Contract:- Karthik & Vignesh -

JD for Customer care Executive: - Opening – 3 Nos 1. To attend the inbound calls from customers. 2. Customer’s issue has to be addressed immediately and provide information about product if required. 3. Application forms have to be entered in the system. 4. Verification has to be done for the applications received Capturing customer’s feed back. 5. Give welcome call for the customers. Skills required:- 1. Should be a U.G. graduate in any discipline. 2. Fluency in English, Hindi & Tamil. 3. Less than 1 Year Experience. 4. Has to come in shift. No Night shift. 5. Preferably Male and Female. 6. Salary based on Experience Shri Harish Consultancy Contract:- Karthik & Vignesh -

Genericchit chit fund software application is very simple, high -quality, centralized data, each and every clicks safe and secure access, cost effective and most important implementation made easy. Our software automated system will reduced the manpower work. A perfect solution to empower you to manage your chit fund business The Right Way. Your business needs are our priority and your growing business needs a comprehensive chit ERP. Its wide variety of features makes chit funds a pleasant and joyful experience. Generic chit fund software has help to provide great support availability across multiple branches maintain prompt response times, and manage the overall customer experience without breaking a sweat. Generic chit fund software make sure every step is followed. It has advance process management features let you mandate and automate a step by step process for important support functions. Generic chit fund software integrations options are easy, easy to use, user friendly software. Overall generic chit fund software will improver your chit funds business. It has made communication between team members really easy and that it turn makes it easy for the customers. Generic chit fund software always helpful for chit fund companies and their customers. Generic chit fund software is fulfill customer needs and satisfactions. Generic chit fund software makes it possible to connect all of your data sources to a single solution. So when a customer contacts you for support, the right information will automatically be on display. Generic chit fund software is flexible, so it can support the needs of any chit fund related information's. You can get a customized solution that fits with your existing support environment.

Whirlpool Service Center It is purely a indoor work,attending customer query, system related work,customer service,Application work, timings from 9am to evening 6 pm Only female candidates are required.

Company: BPO Location: Madurai Qualification: Graduate Experience: 2 5 years Salary: Rs.15000 - Rs.25000 per month Skills:Customer relationship & communication BPO company is looking for candidate with experience in receiving phone calls, Maintaining various registers and customer followup with good communication skills and system knowledge interested can contact. Happy Jobss 7373993339 / 8489498080 / 8489298080 Forward your resume to look4jobss@gmail.com www.happyjobss.blogspot.com

Company: Export Location: Sivakasi Qualification: Graduate Experience: 2 5 years Salary: Rs.15000 - Rs.25000 per month Skills:Customer relationship & communication Export company is looking for candidate with experience in receiving phone calls, Maintaining various registers and customer followup with good communication skills and system knowledge interested can contact. Happy Jobss 7373993339 / 8489498080 / 8489298080 Forward your resume to look4jobss@gmail.com www.happyjobss.blogspot.com

Company: Manufacturing Location: Madurai Qualification: Graduate Experience: 3 8 years Salary: Rs.10000 - Rs.15000 per month Skills:Customer relationship & communication company is looking for candidate with experience in receiving phone calls, Maintaining various registers and customer followup with good communication skills and system knowledge interested can contact. Happy Jobss 7373993339 / 8489498080 / 8489298080 Forward your resume to look4jobss@gmail.com www.happyjobss.blogspot.com

Establishes entry priorities. Processes customer and account source documents by reviewing data for alphabetic and numeric information on keyboard or optical scanner aformation is incomplete. Purges files to eliminate duplication of data. Tests customer and account system changes and upgrades by inputting new data.

Job Title: Customer Service Representative (Male & Female) Vacancy: 10 Experience: 1 to 2 years Qualification: Any Graduate Shift: Night Shift (Drop facility till door will be provided)* Location: Mumbai (Andheri West) Skill Set: Excellent Communication skill (verbal and written) • Major work is back office, data, Internet research related • Work directly with clients from all over the world • Effectively communicate with clients via telephone and email. • Work on excels, power point presentations, word documents. • Develop and maintain effective work relationship with clients. • Take accurate enquiry details from client. • Understand the work requirement of client and communicate effectively. • Maintain an effective tracking system of all enquiries. • Data research, data mining, data entry and use of CRM is a plus. • Provide a weekly schedule of planned activities to team leader. • Record, monitor and assess results of referred enquiries. • Represent company in a professional manner at all times • Candidate should be able to do inbound and outbound calling.

Required TELE CALLER (Voice Process) For Female He are trying to hire a Tele caller for Voice process minimum 0-2 year -Maintain and develop relationships with existing customers in person and via telephone calls and emails -Build good working relationships -Understand the needs of your business customers -Research the market and related products -Present the product or service favorably and in a structured professional way face-to-face. -Listen to customer requirements and present appropriately to make a sale -Cold call to arrange meetings with potential customers to prospect for new business -Respond to incoming email and phone inquiries Skills Required: Basic Knowlege in MS OFFICE Basic System Knowlege Good Communication Walk-in Address: i5 Soft Solutions Pvt Ltd, Suite 102, First Floor, SBR Arcade, Jubilee hills Road.No: 36, Hyd-33. Contact: 9246990004 Email: admin1@i-5solutions.com Salary: 10000 to 12000 pm

High school or equivalent education level. Stable work history. Must be self-motivated and possess the desire for self-development. Have the ability to work autonomously when required. Be a team player. Be dedicated to customer satisfaction and a great customer experience. Experience as an assistant store manager or with retail store management.

Know everything about customer self-service portals with knowledge-base, help widgets, community forums and so on. Find out various self-help features that you can offer to your customers and cater to them 24*7 by solving their problems anytime, anywhere. For More Info, Please Visit: https://www.deskxpand.com/self-service/

Phoenix Analytical System is hiring candidates for Technical Support Process. # Process: Technical Support. # Type: Outbound # Vacancy - 10, So Hurry UP! # Candidate Profile Experienced and Freshers. (Both Can Apply) # We offer Excellent working environment Excellent salary structure Salary on time Salary no bar for the right candidate Incentive schemes - Daily,Weekly,Monthly. Growth opportunities - IJP. # Salary Fixed +Incentive. Contact for more details. # Saturday,Sunday fixed Off. # Contact + Proloy Adhikary(HR) ***Direct Joining***

Listen to customer's story and determine if debt can be collected. Set up repayment plans and new terms of sale. Offer advice or refer customers to debt counselors. Record new commitment to repay debt. Send statements of delinquencies to credit bureau.

Proofreading data Answering phone calls Updating medical records Dealing with customer and staff queries Processing sales invoices Entering advertisements into newspapers Filing, photocopying and other clerical or administrative duties Working to deadlines Preparing reports, letters and labels for mail-outs Operating office equipment including computers, printers and photocopiers Adhering to confidentiality regulations