BENEFITS OF CRM SOFTWARE FOR SERVICE INDUSTRY - COMPUTER IN INDIA

CRM stands for Customer Relationship Management. It is an online software which helps you to track sales activities. In a click one can make detailed customer profile. It helps companies to manage customer relationship process. When a company knows more about its customers then they can better manage their relationships. It is easy for sales people to compile the reports. One can easily track all the customer interactions. It helps businesses to manage customer relationships in an organized way. Let us discuss the benefits of using a field operations management software in the Service Industry -Real time data availability -Accurate data availability -Contact Management -Business efficiency -Analytics -Reduction in cost -Increase customer satisfaction -Automated support scheduler -Maximize workforce efficiency -Service case management -Increased efficiency of On field-workers -Enhanced professionalism