CALL CENTER REPRESENTATIVE IN INDIA

Call Center Representative Job Responsibilities: Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Call Center Representative Job Duties: Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information;