HIRING SENIOR CUSTOMER SERVICE EXECUTIVE GHL3 IN INDIA

1. Mostly field-based role, preferably has 2-wheeler and is licensed to ride). 2. Primary role is Relationship Management of named customer accounts. Is responsible for completion of all customer service requests, quality of service. 3. Ensures Needs Analyses of each customer, estimates revenue targets for each customer 4. Will have revenue targets for geography 5. Be fully trained in Emergency Response Process 6. Effectively Team Leader of set of Level-2 customer service agents. 7. Any graduate, preferably in humanities. 8. 2-5 years of customer service experience, with baseline experience in handling small customer service teams. 9. Communicates with respect well in English + Kannada. Other languages are an advantage.