N} GET 100{N}JOB IN BPO & CALL CENTRE FOR MALE / FEMALE{N} IN INDIA

Main Job Tasks and Responsibilities answer calls and respond to emails handle customer inquiries both telephonically and by email research required information using available resources manage and resolve customer complaints provide customers with product and service information enter new customer information into system update existing customer information process orders, forms and applications identify and escalate priority issues route calls to appropriate resource follow up customer calls where necessary document all call information according to standard operating procedures complete call logs produce call reports interview- agc time-10am to 2pm monday to wednesday mithapur busstand chandrika rai market bigrahpur