Chat support women candidate

We are looking for candidates at Banglore full time work 8 hours per day. Candidate should have PC or Laptop. Need to work 8 hours per day. Job Description: Chat support process. Salary: 20,000. Hours: 8/per day. Looking for women candidate only. Interested candidate ping me what's app: +91 8870943403

Job Title: Chat Support Executive Job Location: Chennai Roles and Responsibilities 1.Handling customer queries regarding Chat and Email 2.Responsible to provide timely and effective resolutions to US customers through chats & emails. 3.Fully responsible to delight prospective customer with satisfactory service 4.Improve the quality of the customer interaction on a daily basis. Competency Requirements: Good communication skills in English (both verbal and written) Work Experience: Fresher / Experienced. Job Qualification: Graduate (Any Degree) Interested candidates can walk-in at the below mentioned details for the interview. Walk-in Date:13th July to 23rdAugust Timing: am to 6:00pm Website: www.poorvikamobile.com Mail Id: Salary: No bar for right candidate. Contact Person: Mr Selvam (Manager - Customer Care) Contact Number:

Masalabox.com is giving smart, forward-looking and independent women (aged 25 to 35) the opportunity to work with the coolest StartUp in town founded and run by two enterprising women. Get a head- start in the booming ecommerce space, where your abilities and commitment will be rewarded in an exponential manner. At Masalabox, you can work with the latest technology in the internet/e-commerce space, work with a group of vibrant people and be at the pinnacle of social media innovation. We require smart and effective Customer Support Executives who are able to grow with the fast pace of development of the company and who would be able to take up new roles as and when necessary. Job Description Respond to customer enquiries via Chat and Calls. Improve the quality of customer interaction on a daily basis. Need to have knowledge about our products, pricing and operations.

The Job Involves: - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality chat or email. - Understanding multiple products and processes. Roles and Responsibilities: - Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each mail / chat in accordance with company standards. - Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken. - Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency - Ability to understand and handle customers - Ability to achieve stretched targets and able to manage the organization standards - Maintain Superior quality service by following organization standards Required Candidate profile Strong interpersonal, problem-solving skills and English written communication skills Basic computer knowledge and technical skills Perks and Benefits # We have fixed shift timings. # PF, ESI or Group Insurance # Bonus & Appraisal once in a year # We provide food for all our employees as per their shift timings

Designation Watchdog Support Analyst Roles and Responsibilities This position will be based in our Support Center, located in Bangalore, India. Our support organization is focused on customer satisfaction and comprised of highly skilled and well-motivated Support Analysts. This position will be a part of a high volume call center with expectations around excellence and efficient resolution for application support incidents. This position will monitor The Company's Watchdog customers using SonicWALL's SGMS product, and perform initial customer contact to resolve Internet connectivity issues. The candidate will Interface with The Company customers, ISP personnel, and Platform Services field personnel to resolve these issues. Some network configuration, installation and troubleshooting work included on SonicWALL firewalls. Essential Responsibilities: Your primary job function is to provide Technical support via phone/email/Web: Monitor The Company's Watchdog customers using SonicWALL's SGMS product, and perform initial customer contact to resolve Internet connectivity issues Additional responsibilities could involve firewall and customer licensing enrollment, installation, configuration and troubleshooting activities, virus management configuration, and content filtering configuration. Customer service focused, detail oriented, ability to work in a quickly changing environment, and excellent phone and English language skills Respond immediately to client calls in a professional manner, providing appropriate solutions and advice Interact with clients in performing testing, support and troubleshooting technical functions remotely Ensuring Service Quality levels are maintained and adhered to Ensuring all issues are handled in a timely manner Reviewing outstanding issues, ensuring clients are kept informed of progress Meetings results every Q1, Q2, Q3 and Q4 Skills 2 years’ experience supporting and troubleshooting Networks Knowledge of NetworkTelecom terminology and concepts Familiarity with ISP internet connectivity and troubleshooting Some knowledge of TCPIP network configuration desired Network configuration, installation and troubleshooting on SonicWALL firewalls desired Desired Characteristics: Able to handle a high volume of calls. Ability to handle multiple tasks(calls, chat, emails, CRM system) Excellent customer service skills. Troubleshooting, minimum of two years related experience Basic knowledge in networking, telecom, and peripheral devices Additional Information Experience: 2 - 5 years Education: Graduate Location: Bangalore Key Words Watchdog Support, Network Engineer (Voice), SonicWALL's, Oral and Written Communications, NetworkTelecom terminology, ISP, firewalls, TCPIP network configuration, Technical support via phone/email/Web, high volume of calls, customer service skills, networking, telecom, and peripheral devices, priority speed or efficiency, solve a complex problem. Qualification: Any Graduates

We are looking for Freshers for the post of Jr.Support Engineer. The applying candidates must have the following qualification Education: BE/Btech/BCA/Bsc(con)/MCA with 60% score Language: Must be fluent in English Responsibility: Selected candidate must be able to communicate with our clients via chat, email, helpdesk and phone regarding our sales and billing services. Also need to handle technical support for our own software products. It is 24x7 working environment with three shift rotations.

Urgently Required Desktop Support Engineer(Voice Process) for IT service Company Location:-Gurgoan Qualification:-Any Graduate/PG Experience:-0-1yr Skills:-Good Communication Skills Salary:-Negotiable Role & responsibility:-Serves as a basic point of contact for Customers complaints, queries, request, feedback's etc. Ensure timely escalation to relevant team Ensure that all tickets are handled as per the defined. Responsible for managing customer queries / Technical Support and complaints via calls, emails, chat, in timely and professional manner Intrested candidate contact me soon

Looking for Customer Support Executive. 1) Responsible for receiving, investigating and responding to all customer inquiries regarding products and services. 2) Troubleshoot problems and coordinate with service delivery team to resolve problems. 3) Interact with customers via phone, e-mail or online chat concerning relevant issues. 4) Online billing, order tracking. 5) Tracking and reporting of relevant customer care performance metrics. 6) Capturing and applying customer feedback. Skills required: 1) Excellent command over English, both verbal and written. 2) Good knowledge of computers, especially internet, MS Excel. 3) Positive attitude and customer oriented approach. 4) Proficient in MS Excel. 5) 1 to 4 yr exp. candidate preferred. timing-10am-8pm immediate joining

Responsibilities / Duties: Must have exceptional verbal and written communication skills. Experience in Customer Support Non- Voice Process (Email & Chat). Maintaining a positive & professional attitude toward customers at all times and responding promptly to customer queries. Available to join immediately Arrears Candidates Can Also Apply. Work Location: Perungudi, Sholinganallur Job Type: Full-time Salary: 12 K - 16 K Schedule: Day shift Education: Any graduate / Diploma Experience: 0 to 2 yrs Share your Friends about this job Offer. For more details call us to feel free, Ms. Brindha -HR gsbrindha2021@gmail.com 73582 / # 32554

We are looking candidate who wants to make their career in Leading International BPO / KPO / Telecom in Ahmedabad.Your Interview Conduct in Bhopal and Job location is Ahmedabad. Industry:- BPO / KPO / Telecom Job Role:- Back Office / Customer Service / Process Associate Job Descriptions:- Process emails/chats/cases & work on ad-hoc projects as instructed by Team Leaders Meet the hourly/daily/weekly/monthly productivity targets Competency Requirements:- Good communication skills in English (both verbal and written) Basic knowledge of computers, internet & online shopping Willingness to work in 24 x 7 work environment Working days: 5 days a week - Weekly off: 2 days (Rotational) and not necessarily (Saturday / Sunday) Salary: 14.5K to 21.5K CTC (Depends on experience, industry, last drawn salary & process) + Incentives + Night Shift Allowance + Employee Benefits Work Experience: Fresher / Experienced Job Qualification: Graduate / Undergraduate Job Location: Ahmedabad Interested candidates send me your resume in my mail id: Either call on: Thanks and Regards, Ankita Chauhan HR Gautam Consultancy www.gautamconsultancy.com

Samsung Company Required 10/12th pass Fresher Candidate-8510832839Mega hiring for Freshers / Experienced for Domestic and International BPO / Voice/ Chat/ Email process Customer care positions with Tata Business Support Services, Work place-Ahmedabad key skill: CCE,Voice,Non -Voice,Bach Office,Data Entery. Education:Education: 10+2/undergraduate/post graduate/diplima/puc/2nd puc/hsc Candidates with Good Hindi / Marathi and Other Language (oriya / Bengali / Telugu/ Gujarathi/ Kannada / tamil) can also apply Benifites:Freshers are Welcome. Female and Male Both can apply. No Sales / No Targets. Thanks & Regard call Jiya-8510832839

Dear Candidate, Greetings from Lane Consultancy Services, Urgent opening for NON VOICE PROCESS Job description enclosed below for your kind reference. Position Title: CSR/Sr. CSR Location: Chennai. Purpose of role: To handle queries/complaints of customers through inbound chat. Responsibilities: Prime-Individual KPI achievement, High customer satisfaction, Improve productivity and meet quality parameters. Education: 10+2, Any graduate. Professional Experience: Min of 1+ years of relevant experience in international chat support process. Key Competencies - Functional Excellent Typing Skills includes speed (35 wpm) and accuracy (90%) Comprehend and Respond to customer queries through chat Ability to multi-task managing multiple conversations simultaneously Manage customer time / responsiveness conversation Understand the metrics behind chat - CSAT, AHT, ASA. Attention to detail System skills Analytical skills MS Office Selling Skills Key Competencies Behavioral Must Have: Adhering to Quality and Compliance guidelines Customer first attitude Willingness to learn Withstanding Pressure Taking Ownership Physical Demands: Adjust to different time zones; Work in night shifts. Grade/Band Expected: 1A-1B/L PA. Source(Industry/Specific organizations): BPO Industry Only. Nature Of Role: Permanent. Skill set required: Excellent Communication Skills Immediate joiners are preferred Willing to Work in Night / Rotational Shifts Interview Rounds: 1. HR round, 2. Written Test, 3. Ops round and 4. Versant test (computerized Written English test). Contact person: Nithya Contact Number: . Regards, Nithya Gajendran HR-RECRUITER Mobile: +91 E-Mail:

Dear Candidate, Greetings from Lane Consultancy Services, Urgent opening for in Leading MNC Company Position Title: CSR/Sr. CSR Location: Chennai. Purpose of role: To handle queries/complaints of customers through inbound chat. Responsibilities: Prime-Individual KPI achievement, High customer satisfaction, Improve productivity and meet quality parameters. Education: 10+2, Any graduate. Professional Experience: Min of 1+ years of relevant experience in international chat support process. Key Competencies - Functional Excellent Typing Skills includes speed (35 wpm) and accuracy (90%) Comprehend and Respond to customer queries through chat Ability to multi-task managing multiple conversations simultaneously Manage customer time / responsiveness conversation Understand the metrics behind chat - CSAT, AHT, ASA. Attention to detail System skills Analytical skills MS Office Selling Skills Key Competencies Behavioral Must Have: Adhering to Quality and Compliance guidelines Customer first attitude Willingness to learn Withstanding Pressure Taking Ownership Physical Demands: Adjust to different time zones; Work in night shifts. Grade/Band Expected: 1A-1B/L PA. Source(Industry/Specific organizations): BPO Industry Only. Nature Of Role: Permanent. Skill set required: Excellent Communication Skills Immediate joiners are preferred Willing to Work in Night / Rotational Shifts Interview Rounds: 1. HR round, 2. Written Test, 3. Ops round and 4. Versant test (computerized Written English test). Contact Person: Suganya Contact Number: Regards, Suganya HR Recruiter

Dear Candidate, Greetings from Lane Consultancy Services, Urgent opening for in Leading MNC Company Position Title: CSR/Sr. CSR Location: Chennai. Purpose of role: To handle queries/complaints of customers through inbound chat. Responsibilities: Prime-Individual KPI achievement, High customer satisfaction, Improve productivity and meet quality parameters. Education: 10+2, Any graduate. Professional Experience: Min of 1+ years of relevant experience in international chat support process. Key Competencies - Functional Excellent Typing Skills includes speed (35 wpm) and accuracy (90%) Comprehend and Respond to customer queries through chat Ability to multi-task managing multiple conversations simultaneously Manage customer time / responsiveness conversation Understand the metrics behind chat - CSAT, AHT, ASA. Attention to detail System skills Analytical skills MS Office Selling Skills Key Competencies Behavioral Must Have: Adhering to Quality and Compliance guidelines Customer first attitude Willingness to learn Withstanding Pressure Taking Ownership Physical Demands: Adjust to different time zones; Work in night shifts. Grade/Band Expected: 1A-1B/L PA. Source(Industry/Specific organizations): BPO Industry Only. Nature Of Role: Permanent. Skill set required: Excellent Communication Skills Immediate joiners are preferred Willing to Work in Night / Rotational Shifts Interview Rounds: 1. HR round, 2. Written Test, 3. Ops round and 4. Versant test (computerized Written English test). If you are interested please walk in to the below venue with your updated CV. Venue- LANE CONSULTANCY SERVICES No 67, 2nd floor, Madhavaram high road, Perambur, Chennai-11. Landmark- Near canara bank. Interview Date- 1st June (Monday) Interview Time- From 10am to 1pm Contact Person: Suganya Contact Number: Regards, Suganya HR Recruiter

Greeting from TATA DOCOMO Job Description Customer Telecallers for sale marketing Email and Chat support process Salary:INR 1,00,000 - 2,00,000 P.A Industry:Other Functional Area:Other Role Category:Other Role:Other Keyskills Chat Email Customer Support customer care Non Voice Semi Voice Desired Candidate Profile Education- 10th & 12th pass also welcome Any Graduate - Any Specialization Any Postgraduate - Any Specialization Any Doctorate - Any Specialization, Any graduate with good experience in Telecallers for sale marketing customer support / Customers. Email us Mobile number: 9841415379