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India (All cities)
Help solve problems in the manufacturing process that arise with the use of different materials. Ensure products comply with national and international legal and quality standards. Make recommendations on materials that use less energy.
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India (All cities)
Explain benefits of products to potential clients. Modify and adjust products to meet customer's needs. Perform extensive research and tests on consumer base. Demonstrate how products exceed those of competitors. Design and build advanced technical products. Entice clients to purchase products. Negotiate prices and complete sales. Record sales and send invoices.
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India (All cities)
Create solutions to complex technical problems in a variety of industries. Assist engineers and scientists as they create, modify, and test products and processes. Perform extensive research and development during creation phase of product. Inspect products and processes for flaws and identify areas of improvement. Conduct tests and collect data. Assist in product ensign, development, and production.
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India (All cities)
Set objectives for the HR team and track progress Design and implement company policies that promote a healthy work environment Develop compensation and benefits plans Support and suggest improvements to the entire recruitment process
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India (All cities)
Prepares sales presentations by compiling data; developing presentation formats and materials. Tracks sales expenses by tracking, consolidating, analyzing, and summarizing expenses; forwarding for reimbursement. Updates job knowledge by participating in educational opportunities. Accomplishes department and organization mission by completing related results as needed.
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India (All cities)
Setting objectives for the HR team and tracking progress Designing and implementing company policies that promote a healthy work environment Developing compensation and benefits plans
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India (All cities)
1.Any graduates or Post graduates. 2.Freshers are welcome, Sales experience preferred. 3.Immediate joining. 4.Salary upto 12K + Incentives+ Travelling allowance based on the experience 5.Day shift, Field work or internal dialling 6.Dress code Formals
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India (All cities)
Work with consumers who are behind on their payments for current loans and help them avoid defaulting on the loans. Act as a liaison between the consumer and the lending institution. Refer applicants to lenders who approve loans for consumers with less-than-perfect credit.
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India
: Customer Service Coach/ Sales Coach Shift: 5 Days working/ Rotational Shift Job Location: Gurgaon ESSENTIAL DUTIES AND RESPONSIBILITIES: Conducts quality review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved. Audits representatives' inbound and outbound phone calls and/or correspondence, observing performance, techniques, and application of guidelines and procedures. Verifies that representatives are providing up-to-date information, following current processes, and communicating effectively to callers. Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods. Evaluates and records the quality and performance during each call. Summarizes findings and recommendations and forwards to supervisor to use in performance assessments and promotional decisions. Provides feedback on uniform application of guidelines and procedures. Provides critical data to generate weekly or monthly reports on the performance of phone or email representatives. Identifies adverse performance trends and patterns. Provides input and assists with the development of additional training or policy and procedure changes that may be required to enhance service productivity. Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures. Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training. EXPERIENCE / REQUIREMENTS Minimum Experience of 1 year as a Customer Service/ Sales Coach in a reputed BPO Excellent written and verbal communication skills Self- motivation, as well as the ability to work in a team environment Experience monitoring IB/OB calls and providing feedback Proven success in call center coaching/mentoring. Thanks & Regards Roopali HR Recruiter Sharda Consultancy Mob -7054225052/
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