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India
opening for team leader in domestic bpo Green Park *** opening for team leader in domestic bpo Green Park *** opening for team leader in domestic bpo Green Park ***
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India
Huge Opening for Team Leader Domestic Call Center At Malad We required 30 Team Leader, Salary to Pm Inhand Good Communication Skills and Knowledge about Team Handling Location- Malad Day Shift and Sunday Off, Outbound Retention Process Minimum 1 year Experience required as Team Leader Call - Tabassum Hr
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India
We have an opening for Team Leader with one of the leading Domestic BPO in Pune. Min 1 year of exp is required. Location: Baner Salary: No Bar Qualification: Graduate Responsibilites: Handling a team of agents Managing the floor, adherence to schedule. Call monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in every call. Ownership and problem resolution. Conducting Daily briefings Counseling of team members on improving Quality & productivity. Taking Escalation Calls. Responsible for the entire day to day operation of the team Conduct monthly meetings.
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India
Greetings from Hinduja Global Solutions..!! Great opportunity for all BPO professionals..!! We are hiring for TEAM LEADER for Domestic / International processes.. HURRY-UP.!!! Limited openings available for TEAM LEADER profile DIAL- +91- Please find the below job description for our domestic / international openings for TEAM LEADER. International / Domestic Process: - Type of program: Customer Support / Technical Support Designation: - TEAM LEADER Qualification & Experience: - PUC / Diploma () / Graduates / PG Also Eligible with minimum 6months of TEAM LEADER Experience. Requirements: - Excellent Communication skills in English both written and verbal. Pakage: - Starts from 2.25L PA to 3.25L PA - Salary is decided based on process selected, qualification, work experience and interview performance Shifts: - Day shift - US Shift Walk in B/W: A.M- 5.00 P.M (MONDAY -FRIDAY) Interview going on daily basis…!!!! Spot Offers VENUE HINDUJA GLOBAL SOLUTION AMR TECH PARK, II A Building, Behind IBIS Hotel, Bommahalli, Bangalore THANKS & REGARDS, RAJ Sr.EXECUTIVE-HR
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Kolkata (West Bengal)
Urgent requirement of Team Leader who have at least 1 year of experience in Team handling in International Voice Process Candidate should have EXCELLENT ENGLISH Communication. Should have relevant experience in BPO as TL People Management Enables and motivates team members to deliver exceptional customer experiences through ongoing support, development, empowerment and positive reinforcement. Engage with team members treating them as individuals. Should have knowledge about: formula of Attrition formula of Shrinkage how to motivate employee Average handling time- TL may join with their team also. Experience: 0-1 Year Shift- 1 pm to 9 pm & 9.30 pm to 6.30 am(Position open for Both Day & Night Shift) Salary: Open for Good Candidate BENEFITS: - 1 Sunday will be fixed off 2. Fixed salary with Huge incentives 3. Efficient training will be provided to freshers 4. Fixed shift timing. 5. No bond 6. 100% job security Venue- Salt lake city(Sec-V) Near Webel More Kolkata-700091. Contact Person- Somnath Chowdhury Designation Asst.HR Manager Contact No 7890561571
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India
Position: Team Leaders Location: Howrah, Sreerampore Qualification: Graduate Experience: 1 years as Team Leader Candidates must have 1) Fulency in English, Hindi & bengali 2) Must be comfortable with computer applications 3) Must be able to handle a team Salary: Rs to Note: Candidate must send their CV and photo in WORD FILE ONLY candidates not matching the above criteria - please do not post your CV
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India
Feedback and coaching Training needs analysis Operational Responsibilities Monitor individual and team performance against targets. Conducting monthly and annual appraisals. Take escalated calls, make call backs and regular call taking as per the SLA Deliver daily briefings and debriefings to the team on operational updates and provide feedback to the Ops Managers on any findings. Ensuring that the agents adhere to the roster, curb absenteeism and maintain attendance records and agent personal file.
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Coimbatore (Tamil Nadu)
Opening for Team Leader Position Qualification: Any UG/ Diploma Experience: 3 years in out-bound voice process Job Location:Coimbatore Industry: BPO CTC: As per the industry standards Interview Date: Nov - 18 to Nov - 22 Interview Venue: Absy Communique, No. rd Floor, Sri lakshmi Complex, Cross cut road, Gandhipuram, Coimbatore - . Contact:
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India
We have very urgent opening for Team Leader & Manager Profile Details of Job Profile: * Managing Quality of floor *Preparing daily workloads for staff & co-coordinating the daily allocation of work. *Motivating the team to achieve high standards. *Dealing with and resolving problems and issues which arise. *Mentoring and training up junior and new staff. *Monitoring & reporting on standards & performance targets.. *Praise team members and creates a positive working environment. Requirement: Minimum 2 years of experience in Sales / Customer Service / Insurances Excellent communication skills Good interpersonal skills Proper team handle. For any more information call HR Kiran Contact No:HR Kiran Rokade. 8097004101 Address: Netambit Pvt Ltd,1st Floor, Colorscape Shopping Mall, DD Upadhyay Marg Near Checknaka, Landmark- Best Bust depo, Mulund (West), Mumbai 400080
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India
Job Opening for Team Leader(with team) for Outbound Tech Process. Shift- 1 pm to 9 pm & 9.30 pm to 6.30 am(Fixed Shift no rotational) NOTE- HE/SHE SHOULD HAVE AT LEAST ONE YEAR EXPERIENCE IN TECH PROCESS. SALARY -NEGOTIABLE. Further Details Contact S.Chowdhury(HR) PH-9073559334
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India
Urgent opening for team leader Exp less then 2 year in advisory field Quilification -MBA/PGDM salary- k+incentives Interested candidates can visit Create job contact person Mr.Ashish Balmiki Visit G23 indrasan complex near MY Tempo stand indore MP M0- M0-
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India (All cities)
Supports team manager and performs management duties when manager is absent or out of office Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks Assists management with hiring processes and new team member training Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance Communicates deadlines and sales goals to team members Develops strategies to promote team member adherence to company regulations and performance goals Conducts team meetings to update members on best practices and continuing expectations Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines Ensures company brand materials and physical working spaces meet and exceed company presentation standards Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
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India
Educational Qualification:- Must Be a Graduate Administratively manage a team of Customer Service Executives and monitor their performance. Motivate and recognize them through implementation of the company R & R programs. Improve quality of service and increase client delight. Achieve service level and productivity targets for the team. Analyze calls to identify the root cause of complaints. Monitor and maintain quality of interaction with customers. Prepare and submit periodic reports. Call handling to develop first hand sensing of customer pulse and manage irate customers. Audit Calls and identify the training requirements of each Team Member. Brief Person specifications for the role:- One year of Customer Care experience in a BPO, preferably being on Team lead position and manage a team of Customer Service Executives and monitor their performance. Excellent oral, written, inter-personal and communication skills. Exceptional listening and analytical skills Demonstrated ability to work well in a team environment. Dedication to provide exceptional customer service. Transaction Monitoring:- Monitoring of calls/emails/dockets as per aligned targets Skills:- Good communication skills with process knowledge Excel in Excel:- Collating data and creating reports that would provide Daily operational feedback to the client as well as internal management on the operations. Interview Timings: Am - 5:00 Pm (Monday to Saturday) Walk in with Updated C.V.& Passport Size Photographs Contact Details:- Ms.Natasha Ms.Mansi Ms.Simran Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolution.com
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Coimbatore (Tamil Nadu)
Dear candidates We have below Job openings. Greeting from freshmindz management!!!!! Job Description:- Team Lead Must to have: Core Java, J2EE, Web services, Spring MVC, Jquery, Hibernate, Servlets, Cloud Concepts, Mobile App Development & Mobile Portability Concepts, AngularJS, CSS & MySql DB Concepts. Experience: 5 To 9 Years Domain: Multiple Domains Skills Required: Strong experience in Core Java, Mobile Apps Development, Must have Cloud Concept, Mobile Portability Experience Good Experience in JavaScript with mentioned domain experience is mandatory. Good Experience in Spring, Hibernate. Web services - REST/SOAP integration is mandatory Should be part of all SDLC activities like Conceptualization, Architecture, High level & Low level design, Coding, Testing & Deployment along with Support. Should be good Team Lead Experience building and maintaining code for: Web applications using Java, JSP/Servlets, jQuery, Web Services and related technologies Any other platform, with proven track record of picking up new skills Excellent analytical, debugging and troubleshooting skills Passion for usability, simplicity and consistency in software development. Excellent communication and collaborative skills. Knowledge about Virtual Realizations concepts. Role of the position Should have 5 to 9 Years Experience in Software Development. From a technical perspective, you will be actively involved during the entire project lifecycle (requirements gathering - post implementation support). The large part of the software development will be done in object-oriented java. To Lead a development team and Understanding of established software development life cycles. Responsibilities will include all aspects of software development from design, coding, testing, customer feedback and maintenance. Work with a team of amazing developers and designers to the management portals of our customers. Invent and prototype new features, then build, test and ship them in our customer s products. Drive the implementation of new technologies which improve our ability to build great customers products. Positive attitude and demeanor Able to multitask and prioritize (good time management skills) Industry: IT-Software / Software Services Functional Area: IT Software - Application Programming, Mobile Apps, Maintenance Salary: INR Competitive salary based on merit and market standards Role Category: Team Lead (Programming & Design) Role: Team Leader Education- UG: B.Tech/B.E. - Any Specialization (Or) PG: M.E, MCA, M.Sc Best Regards, Anitha HR Anitha(dot)fmindz(at)gmail(dot)com 9 5 0 0 2 9 8 9 9 9
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India
We are hiring for - Team Leader - Call center having experience in domestic inbound sales. Job Description: * Team Handling * Managing agents and ensuring sales. * Making agents Sales Report. * Responsible for maintaining agent's call quality. * Keep a check on Team attrition, Shrinkage. * Motivating team members. * Keeping track of agent's Login Hours/ Dialer Hours. * Should have experience in outbound or inbound process. Why join BPO - *No Night shift, *Excellent Work Environment, *Location: - Viman nager, Pune. Thanks & Regards, Ketan Bhadange (HR Executive) Mobile.:-(+91) Mail Id: -
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