Technical support windows years

Key Responsibilities: Management and resolution of technical issues logged by customers in the U.K. Drive improvements in process and culture within the RM group, with a focus on both internal and external customer satisfaction. Contribute to technical support knowledge base. Minimum Qualification and Experience: Having at least 1 to 4years of work experience in technical support. Mandatory Skills: Experience in Windows Server , Win 7,Win 8. Experience in Active directory & group policies. Exposure to IIS, DNS, DHCP, TCP/IP, Microsoft network concepts and Microsoft platform client server network. Experience in managing Antivirus products (Symantec corporate edition). Expertise in Backup solutions (Symantec backup exec, MS NT Backup). Exposure to troubleshooting hardware issues. Desired Skills: Knowledge in VM Ware, Hyper V,SAN,Exchange,Office 365. Knowledge of remote support tools like Netop, PcAnywhere, RDP, Logmein (Rescue) etc. Exposure to disaster recovery of servers. Configuring and troubleshooting VLANs, switches, routers. Familiar with storage solutions. Competency Requirement: Should be customer focused with an eye on customer satisfaction. Excellent communication skills, both written and verbal. Ability to work well under pressure. Good planning, organising & time management skills. Must be a team player, energetic with a positive attitude.

Technical Support: This support position requires: Key hands-on and customer-facing role in the professional services group who will be responsible for Cloud solution support at customer sites remotely Demonstrated capabilities in leading basic support activities like incident logging, initial troubleshooting, doing root cause analysis, updating knowledge base, logging updates, interacting internal, external stakeholders, ensuring SLAs are adhered in terms of issue resolution, communication and appropriate adherence to incident management procedures. Closely interact with enterprise customers in leading technical support of Cloud product issues Closely collaborating with engineering teams in thoroughly understanding the technical aspects of the solution provided for self-reliant delivery and support to enterprise customers Technical Skills: Linux/UNIX Basic shell scripting and networking knowledge Knowledge of Java and SQL is a plus. Desired Skills & Experience: BS in Engineering, Computer Science, or related discipline 2-5 years of work experience in a customer-facing role supporting security or enterprise software products, consulting services. Enterprise software deployment experience delivering to global enterprise customers is a plus. Basic working knowledge of Linux, etc., operating system, and shell scripting Working knowledge of load balancing, clustering, and redundancy is a plus. Working knowledge of http, web applications, and email servers is a plus. Working knowledge of networking and application security is a plus. Working knowledge of enterprise databases is a plus Strong communication and incident management skills. Thinks collaboratively and communicates effectively with customers, partners, and people at all levels. Entrepreneurial drive and work ethic, self-motivated, results oriented and demonstrated ability to add value and succeed in a fast paced environment. Ability to ‘think outside the box’ and willingness to do whatever it takes to get the job done right and within schedule. Good analytical and troubleshooting skills. Team player

Technical Support Representatives will provide technical and network problem resolution to end-users through step-by-step solutions. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. EDUCATION QUALIFICATION H.S passed or Bachelors degree with minimum 1 to 2 years experience required. Desired Skills and Responsibilities Proper phone etiquette. Ability to speak and write clearly and accurately; Knowledge of relevant software computer applications and equipment. Knowledge of customer service principles and practices. Effective listening skills. Multi-tasking capabilities. For more details Eight four two zero eight one five one five nine.

Technical Support Sales Associate Hi Candidates, We Have An Urgent Requirement For Call Centers * Domestic/International BPO* Day/Night Shift. * AGE: Years. * Minimum Qualifications:- 10th To Graduation. * Full Time * Salary: 8k - 16k Incentives * Sunday Off * Languages: Hindi & English. * Freshers & Experience * Easy Selection Process, So What Are You Waiting For? Apply Now & Grab Best Opportunity To Make Your Carrier & To Improve Your Communication Skills. We've walk-ins Between AM to 5:30PM.. Interested Candidates Can Fix His/Her Appointment On A Phone Call...

technical support executive (international bpo) DAY SHIFT dear candidates..i am offering a job................................ * fresher/experienced apply now * type of job: customer care, tele caller, data entry operator. * age limit: years old /male/female also * for domestic and international process * education qua.: Min 10 and 12 pas * no target based job, salary will be fixed* more info contact: HR Amit...

GEEKS TECHNICAL SUPPORT LLC. (Largest Tech Support Company in Chandigarh, Mohali and Panchkula) Join the BRAND Job Description: Technical Support Executive and Technical Sales Executive: 1. Work with international clients (US and CANADA). Sales and Delivery of Technical Services and Support for major Brands like Apple, Dell, IBM, Lenovo, Acer and HP Etc. 2. Troubleshoot and resolve client tech issues related to computers, routers, and printers. Fixation of Virus and Malware intrusion Etc. 3. Well known company in delivering outstanding customer by performing accurate and timely technical troubleshooting to resolve issues. Job Specifications: 1.Fluent English communication skills. 2. Undergraduate/Graduate/Fresher s can apply. 3. Attention to detail. 4. Willing to work to provide. Offering: 1. SALARY + INCENTIVES FOR ALL DEPTS (BEST IN TRICITY) + CAB FACILITY 2. SALARY RANGE: (15,000 INR - 50,000 INR) Key Activities: 1. Provide technical support to international customers through REMOTE. 2. Providing technical support related to any of the product lines like computers, laptops, Operating System (Windows, iOS, Android), browser, email, chat, anti-virus, firewall, router, printer, scanner, computer hardware etc. Experience: 0-5 years in International Process. Contact Person: Mr. Shashi Kant / Sanjeev Sharma Call: 7087216800 / 9872388183 / 01724661486 SCO: 142- 143, 1st and 2nd Level, Sector 34 A, Chandigarh.

- We are hiring -Technical Sales Executive (Night Shift) Job Profile: Inbound sales and Technical Support Specialists to help customers establish and enhance their online presence by providing technical support, product information, first-rate customer service and selling products and services as per customer needs. Making sales with PPC / Router / Facebook / Emails / Printer/Microsoft outlook calls. Subscription sales. Must be comfortable with US. Responsible for effectively handling customer queries. Excellent customer service/sales skills. Basic technical knowledge of Operating systems like Windows XP/ Vista/7/8/Mac OS. Basic Knowledge of computer troubleshooting, Internet. Ability to achieve the set target and to give contribution to growth of the Company. Skill Set Required: - Applicant having 0 months - 2 years of experience in IT Sales/Inside Sales/Sales - Strong Technical or Software Sales Experience. - Must have good communication, negotiation, convincing and client servicing skills. - Must be process oriented and consistent performer - Ability to work independently and multi task in a fast paced environment. - Must be confident, Self-motivated.. - Applicant should be willing to work in US Timings (Night Shift) - Work Timings - 24*7 Perks and Benefits: - Recurring, Quarterly and continuous incentives - Medical Insurance Benefits and Meal allowance. - Quarters, Annual Team parties and Outdoor Trips. - Performance based bonus and Cash Rewards. - Attractive Internal Referral Incentives. - Employee friendly Corporate Work culture. - Recurring incentives for Team Lead on each of his team members sales - Rotational off,Rotational Shift - One time Meal Interview Process: - Face To Face - HR Round Contact: HR Indu show contact info Address: Nixxit IT Solutions D-117,Sec-63 Noida Landmark: Makino Office

Job Title: Technical Support Engineer Job Location: Chennai Qualification: B.Sc / B.E/B.Tech / BCA Key Skills: Related to Service Desk /Networking / Database Admin,Technical Support, Technical Knowledge, Excellent Communication, Desktop Troubleshooting, windows troubleshooting, Virus removal, Server related problems. Job Description: • Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users. • Route problems to internal 2nd and 3rd level IT support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. • Perform user account management activities. • Escalate complex problem to appropriate support specialists. • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications). • Troubleshoot client software and basic network connectivity problems. • Identify, evaluate and prioritize customer problems and complaints. • May train users and operators on a limited basis and/or may write training procedures. • Participate in on-going training and departmental development. • Routine maintenance updates with other IT staff and business units. • Provide all required documentation including standards, configurations and diagrams. • Provide knowledge transfer of EUC operations.

Company Name: STP Web Hosting Location: Rajkot Designation: Technical Support Executive Qualification: B.Sc.IT / MSC.IT / MCA / BE.IT / MCSA / MCSE / Red Hat Experience Required: Fresher STP Web Hosting is one of the leading Web Hosting Service Providers based at USA having support operation at Rajkot, India. Job Responsibilities: (1) To assist our overseas customers in their issues and attend their queries related to their hosting account, invoicing, domain name status etc (2) The medium of support will be live chats and support desk, Email Working Environments: 24 x 7 x 365 days Skills Required: * He should have fair command over either ASP.NET or PHP or Windows server or LINUX server * Must have good command over written English Interested candidates can send their resume,You can forward this mail to any of your ref./s who can be interested for this. or you can call up on . Monday to Friday 10am - 6pm With regards, Deepali J

GEEKS TECHNICAL SUPPORT LLC. (Largest Tech Support Company in Tricity) Geeks Technical Support is an independent provider of technical support services for brands like Dell, HP, Asus, Microsoft, Canon and many others. Use of names and trademarks are for reference only. Geeks Technical Support is a global company employing technicians across US and India. Our team of computer experts and specialists are happy to cater to our customers and resolve issues to serve customer needs! Geeks Technical Support is the next-generation computer support service provider for consumers and small businesses in United States, Canada, United Kingdom and Australia. We use our tools to cater to the needs of our customers and help them with each and every kind of technical issue. Role Overview: Responsible for providing telephone/email/chat, online and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software Requirements: 1 to 2.5 years of relevant work experience required. Graduate or Undergrad with 1 year of International Call Center Voice experience Should be willing to work in shifts in a 24 x7 work environment Excellent telephone soft skills & thorough telephone functional skills Location: SCO 142- 143, 2nd Floor, Sector 34a, Chandigarh Role and Offerings: Salary: INR 2, 00,000 - 4, 00,000 P.A Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO,Customer Service, Operations. Role Category: Voice Role: Associate/Senior Associate Contact Person: Mr. Shashi Kant / Sanjeev Sharma Contact Number: 7087216800 / 9872388183/ 01724661486 Shashikant@geekstechnicalsupport.co Sanjeevsharm a.hr@geekstechnicalsupport.co hr@geekstechnicalsupport.co Sc o- 142- 143, 2nd Floor, Sector 34A, Chandigarh

The Level I Help Desk Analyst is responsible for resolving incoming telephone requests for assistance on standard commercial and proprietary applications. Consistent customer care, quality standards, and reporting requirements are core competencies of the position. Ability to quickly adapt to changing priorities and fluctuations in workflow are requirements of the Help Desk Analyst role. All Help Desk Analysts are subject to shift changes to adapt to the business needs of the Help Desk. Job Requirements Excellent verbal and written communication skills Microsoft Office Suite, Windows Operating Systems, and Internet applications. Hands on experience with Desktop/Laptop/ISP troubleshooting. Any Under Graduate/Graduate. Minimum of 6-12 months of previous call center, computer support, or customer service experience preferred. Candidate Checklist: Candidates are requested to bring2 copies of resume A valid photo identity card Copies of all educational and prior experience documents. Contact Person: Sunita (HR executive) Contact Number: Process: Technical Support. (International Business2Business Voice Process) Position: Help Desk Analyst Candidate must be able join immediately.

*Our Client Cognizant – Coimbatore, requires the following personnel for their NSS-GSD Team in Coimbatore.* *TECHNICAL SUPPORT ENGINEER* * Fresher / Any Graduate (2012 to 2015) * Strong verbal Communication to handle remote support. * Knowledge of Windows 7/8 Troubleshooting. * Eligible for all facilities provided to on role employee. * Male/Female. * Job location *(Cognizant Solutions) Coimbatore.* * Salary 12k CTC & 9K Take Home. *Walk-In Interview(1st Level Interview):* *04-12-2015 & 05-12-2015 10.30 AM to 01:00 PM* *CMS IT Services,* *Opp to Kalyan Sarees,* *100 ft Road 5th Street,* *Gandipuram,* *Coimbatore.* *Contact – (Venkat 9944139625)* * *Bring ur Updated CV.*

Hiring immediately for Inbound Technical Support Process For US Shift. Come work as a Tech Support Associate at a Growing Company that offers great benefits with lots of Opportunities!!! Experience: 0 - 2 years Skills: Customer Support, Customer Service, Technical Support, Customer Support Executive, Customer Care Executive, Customer Care, Tech Support, Voice process, Voice, International call center, Outbound, Inbound Industry: ITES/BPO Functional Area: Customer Service/Call Centre/BPO Hiring in Adeeba E Services Kolkata !! Excellent opportunity for FRESHERS & EXPERIENCED to start your career in 'Adeeba E Services' in Kolkata. Kindly Mention HR Abhishek on top of your resume. Hurry Up !! Limited Vacancies. Fluency in ENGLISH is a must. Fresher & Experienced candidates (18-35 years of age) can apply. CTC: 1.44 Lac to 3.00Lac per annum Should be flexible to work in Night Shifts.

Urgent Requirement of Technical support executive for UK / US Shift Salary on time, immediate joining Designation- Technical Sales Associate Experience: -1 year to 5 year (Technical Support US / UK Voice Process) Job Description (US Shift) Experience: 1 to 5 Years in international BPO (in technical support voice process) (printers, anti viruses, window / mac computers / laptop, email) Salary: 15 K - 26 K Job Description: Responsible for dealing with International Clients over calls with Remote Support Software installation, Technical expert in US / UK customer support good hand on troubleshooting of Printer,Router, Mac, Window, Antivirus, Email, Pop Up. Employee Benefits Includes: Fixed salary credited on 1st of every month + Incentives 24 casual leaves in a year +15 comp off + Paid B'day leave No extension of shift timing Contact- JASMINE 8981738154

Dear Candidate, Warm Greetings from PurplePro InfoTech! This is to inform you that our Client HCL Technologies is looking for Technical Support executives. We are going to conduct the interview on 27thOctober(Monday) in our office Venue: No.469-C, 1st Floor, Kalki Nagar, Peelamedu, Opp:ESSO Bunk BusStop, Coimbatore - (near suguna kalyana mandapam, beside Anjaneyar Temple) Company: HCL Technologies Ltd. - Business Services Eligibility: Note 1: Excellent Communication Skills with neutral accent Note 2: Immediate joiners are preferred Note 3: Willing to Work in Night/rotational Shifts Note 4:Basic knowledge about networking concepts for trouble shooting for broadband related issues. Other Benefits include: • Doorstep Pick-up and Drop available • Shifts: Rotational Shift-UK Timings • 5 days working • Performance Appraisal - Twice a year • Opportunity to do MBA while working in HCL • Career Progression Programs • Incentive during training period Designation: Technical Support Officer Job location: Chennai Number of Positions: 250 Salary Package: to per month (Depending upon Graduate / Under Graduate / Years of Experience) Rounds of Interview: 2 (Initial Screening & Voice and Accent round) Its an urgent requirement. (Experienced & freshers, all can attend interview) Interested Candidates kindly visit our website & register. Registration is Free Nandha kumar, PurplePro InfoTech, No.469C, Kalkinagar, 1st Floor, Peelamedu, Opp: ESSO Bunk Bus Stop, Avinashi Road, Coimbatore - . Ph:()- | M: / /