RECRUITING AND HIRING FOR NON VOICE PROCESS IN INDIA

Voice Process / Non Voice Process / Back Office Semi-voice processes are more or like the voice processes. There are also positions for team leaders. They are generally required to handle a specific department or to manage a team. Skills in giving technical support for customers via phone Excellent problem solving and troubleshooting skills Ability to calm down irate customers Ability to type 30 wpm

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Recruiting and Hiring for Non voice process
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