TATA IS CURRENTRLY HIRING FOR VOICE / NON VOICE PROCESS IN INDIA

TATA Business Support Services is urgently hiring for various positions at Pimpri location. Job Summary: Inbound customer services which would cater largely to Customers Enquiry, Requests and Complaints. Broad Responsibilities/ Major Deliverables: Listening to and understanding the customers requirements. Provide product / service details & benefits to Customers. Using front end empowerment tools like CRM, Website as authorized to provide correct information. Capture correct information where ever required. Staying current with knowledge of products/ processes & services offered by the client. Ensure full adherence to all the quality parameters. Cooperate with other Team members, SMEs and Team Leaders. Ensure 100% adherence to schedule. Escalating the call to the team leader / manager, wherever desired. Qualifications: Minimum HSC passed or a Graduate. Experience: 0-1 years experience in the BPO field. Freshers can also apply. Experience in customer care / handling customers in a BPO will be an added advantage. Interview Timings: Am - 5:00 Pm (Monday to Saturday) Walk in with Updated C.V.& Passport Size Photographs Contact Details:- Ms.Natasha Ms.Mansi Ms.Simran Send your resume at:- Interview Venue:- EXCELLENT JOB SOLUTIONS PVT. LTD. D-246,Balaji Chamber,2nd Floor, Near Laxmi Nagar Metro Station Gate No.1,Opposite Dr.Khullar Clinic, Lalita Park,Laxmi Nagar, Delhi- Website: www.excellentjobssolution.com