COMMUNITY ASSOCIATE IN INDIA

Solve user queries over online chat, related to mobile operators, banks, cable companies, and many more industries - Maintain strong relationships with end users and help them navigate the mobile app to ask questions - Develop a strong understanding of system software to enable chats - Maintain informational database of all common queries and contribute towards managing and updating the information centre - Assist social media team in outreach and marketing efforts Role: Open and sort mail Enter contact information into contact management systems Written Communication with users Solve user queries over online chat Requirements: • Bachelor’s Degree • Expert in written English and proficient in using communication applications • Ability to multitask and thrive in a fast paced startup environment • Friendly, easy going person who is generally fun to work with • Good research and analytical skills with a problem solving bent of mind