CUSTOMER RELATIONSHIP EXECUTIVE REQUIRED ATVADODARA LOCATION IN INDIA

Role: Customer Relationship Executive(Female) Location: Vadodara Required Exp: 0-3 years Job Description: Providing prompt and professional replies to all customer feedback. Providing follow up action on customer feedback and managing requests. Ensuring that relevant departments are made aware of concerns raised by customers so that they may carry out corrective action. Monitoring and carrying out analysis of customer feedback. Recording customer feedback details in the Customer Relations. Management System for producing management reports. Supporting Sales team. Recognizing possible customer relation cases and, where necessary, keeping records or arranging proactive service recovery. Secondary duties to include office administration and attending corporate events. Coordination between branches for smooth functioning of day to day work flow.